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Troubleshooting Guide - Plantronics BIWAY HEADSET Manual

Headset/handset switch

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Problem
Possible Cause
I cannot hear
Handset/headset switch
callers/callers
in incorrect position
cannot hear me
Handset/headset not
fitted correctly
Callers cannot
Voice tube blocked
hear me
Trouble Shooting Guide
Remedy
To use the Bi-Way with your
headset, make sure that the
switch is set to headset mode
Check that each cable is fitted
correctly, and in the correct port
Clear or replace the voice tube.

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