Download
Share
Print this page
  1. Manuals
  2. Brands
  3. True Manuals
  4. Ice Maker
  5. RESIDENTIAL B
  6. Service manual

True RESIDENTIAL B Service Manual

15 inch clear ice machine
Hide thumbs

Advertisement

Quick Links

Download this manual
T R U E R E S I D E N T I A L
®
1 5 I N C H C L E A R I C E M A C H I N E
B V E R S I O N
S E R V I C E M A N U A L
P R E S E R V E T H E M O M E N T
®
10/31/2024
TEC_TM_031 REV. A_EN
15" CL E A R I CE M ACHINE B V E RS I O N

Advertisement

loading
Need help?

Need help?

Do you have a question about the RESIDENTIAL B and is the answer not in the manual?

Questions and answers

Related Manuals for True RESIDENTIAL B

Summary of Contents for True RESIDENTIAL B

  • Page 1 T R U E R E S I D E N T I A L ® 1 5 I N C H C L E A R I C E M A C H I N E B V E R S I O N S E R V I C E M A N U A L P R E S E R V E T H E M O M E N T ®...
  • Page 2 I N S T A L L A T I O N C H E C K L I S T To ensure no part of the installation process has been overlooked, complete the checklist below. Has an authorized True dealer or licensed Has the door stop been installed? (If desired) ☐...
  • Page 3 T R U E ’ S T E C H N I C A L S E R V I C E Y O U T U B E C H A N N E L For more in-depth installation and service information, see our Technical Service YouTube Channel https://www.youtube.com/@TrueManufacturingService 10/31/2024 Page 3 of 60...
  • Page 4 N O T E S Page 4 of 60 10/31/2024 TEC_TM_031 REV. A_EN T RUE RE S ID E N TI A L ®...
  • Page 5 C O N T E N T S SAFETY INFORMATION & OWNERSHIP APPLIANCE OPERATION APPLIANCE FEATURES DISPLAY CODE DEFINITIONS SAFETY WARNINGS TRUE PRECISION CONTROL ® OPERATION PROPER DISPOSAL OF OLD ICE MACHINES STANDBY MODE OWNERSHIP STARTUP SEQUENCE OF OPERATION WARNING & SAFETY LABELS NORMAL OPERATION AMBIENT PRESSURES &...
  • Page 6 N O T E S Page 6 of 60 10/31/2024 TEC_TM_031 REV. A_EN T RUE RE S ID E N TI A L ®...
  • Page 7 S A F E T Y I N F O R M A T I O N A N D O W N E R S H I P A P P L I A N C E F E A T U R E S S A F E T Y P R E C A U T I O N S P R O P E R D I S P O S A L O F O L D I C E M A C H I N E S O W N E R S H I P...
  • Page 8 S A F E T Y I N F O R M A T I O N A N D O W N E R S H I P • Keep hands away from pinch-point areas and gaps FE AT URE S OF THE TRUE ™ ICE M ACHINE between the doors and cabinet.
  • Page 9 M A CHINE . T HE C O S T O F A P R O F E S SION A L IN S TA L L AT ION I S MONE Y W EL L SP EN T. Before you start installing your True Residential® Ice Machine, carefully inspect it for freight damage. If damage is discovered, immediately file a claim with the delivery freight carrier.
  • Page 10 A MBIENT TEMPER AT URE S & WATER OU TDOOR USE PRE SSURE S All True undercounter ice machines are UL-rated for Do not expose the ice machine to temperatures below outdoor use. 32°F (0°C) or water in the machine will freeze.
  • Page 11 • If the outlet is a standard 2-prong outlet, it is your to a power source. personal responsibility and obligation to have it replaced with the properly grounded wall outlet. TRUE will not warranty any ice machine that has been connected to an adapter plug. • DO NOT, under any circumstances, cut or remove the ground prong from the power cord.
  • Page 12 S A F E T Y I N F O R M A T I O N A N D O W N E R S H I P ANTI-SWE AT FOA M END PANEL S SERIAL L ABEL LOC ATION When installing two or more True units side-by- Your serial label contains important information such side, TRUE recommends installing one (1) foam as your model and serial number.
  • Page 13 I N S T A L L A T I O N & S E T U P W A T E R S U P P L Y P L U M B I N G C O N N E C T I O N S W A T E R F I L T E R D R A I N C O N N E C T I O N O T H E R D R A I N C O N N E C T I O N S...
  • Page 14 I N S T A L L A T I O N & S E T U P P A G E T I T L E WATER SUPPLY PLUMBING CONNEC TIONS Before installing your ice machine, prepare the water •...
  • Page 15 C O V ER ED BY T HE WA R R A N T Y. DR AIN CONNEC TION The True Ice™ machine has a built-in drain pump that 3/8" union adapter will pump water up to a drain point, such as a sink.
  • Page 16 I N S T A L L A T I O N & S E T U P P A G E T I T L E PUMPING HEIG HT S 84" (7’ [2.1m] MAX) 48" (4’ [1.22m] MAX) STANDARD PUMP STANDARD PUMP WITH 3/8"...
  • Page 17 I N S T A L L A T I O N & S E T U P P A G E T I T L E INS TALLING THE D OOR S TOP All units are provided with an optional door stop. hinge When installed, the door stop restricts the door from opening past approximately 120º...
  • Page 18 I N S T A L L A T I O N & S E T U P P A G E T I T L E 90 ° D OOR S TOP INS TALL ATION (OP TIONAL ) IN S T RUC T ION S F O R S TA INL E S S S T EEL MO D EL S KIT CONTENTS •...
  • Page 19 I N S T A L L A T I O N & S E T U P P A G E T I T L E 90 ° D OOR S TOP INS TALL ATION (OP TIONAL ) (CONT.) 5.
  • Page 20 I N S T A L L A T I O N & S E T U P P A G E T I T L E LE VELING Proper leveling of your ice machine is critical to operating success. Leveling effects drainage and door operation.
  • Page 21 A P P L I A N C E O P E R A T I O N D I S P L A Y C O D E D E F I N I T I O N S ®...
  • Page 22 A P P L I A N C E O P E R A T I O N DISPL AY CODE DEFINITIONS Display Code Definition Notes º Circulation pump is running, spraying water º Making Ice into the molds to make cubes. Water will fill for the next batch of ice and Harvesting Ice drop the ice in the molds.
  • Page 23 A P P L I A N C E O P E R A T I O N DISPL AY CODE DEFINITIONS (CONT.) Display Code Definition Notes Suction line evaporator thermistor reached System too Hot 155ºF. Condenser discharge thermistor reached Ambient too Cold 50ºF.
  • Page 24 A P P L I A N C E O P E R A T I O N TRUE PRECISION CONTROL ® OPER ATION 1. Power Button 2. Bin Light 3. Initiate Cleaning Sequence 4. Adjust Cube Size 5. Display...
  • Page 25 A P P L I A N C E O P E R A T I O N TRUE PRECISION CONTROL ® OPER ATION 1. Power Button 2. Bin Light 3. Initiate Cleaning Sequence 4. Adjust Cube Size 5. Display...
  • Page 26 A P P L I A N C E O P E R A T I O N S TANDBY MODE • Display will show until the power button is pressed. • Press and hold the power button to begin ice making operation. •...
  • Page 27 A P P L I A N C E O P E R A T I O N S TART UP SEQUENCE OF OPER ATION FILL MODE FIRST HARVEST • Water from the home supply flows into the filter • First harvest is shorter than the harvest cycles head.
  • Page 28 A P P L I A N C E O P E R A T I O N S TART UP SEQUENCE OF OPER ATION ICE MODE º º • is displayed when unit begins the freeze cycle. • 120vac is sent to the compressor from terminal CN7 (COMP NO) on the control board causing the evaporator to start to cool.
  • Page 29 A P P L I A N C E O P E R A T I O N NORM AL OPER ATION ICE MODE Compressor º Condensor Fan º Water Valve Circulation Pump Hot Gas Solenoid • is displayed when unit begins the freeze cycle. Time Added to Freeze Cube Size* •...
  • Page 30 A P P L I A N C E O P E R A T I O N NORM AL OPER ATION HARVEST MODE DRAIN MODE • Drain pump will operate in standby mode as long as the unit has power. •...
  • Page 31 A P P L I A N C E O P E R A T I O N BIN THERMOS TAT The bin thermostat senses when ice has reached the top of the bin and shuts the machine off. This thermostat is adjusted at the factory for room- temperature operation and normally will not require adjustment.
  • Page 32 • Counterclockwise: Lowers the ice level require a filter change every 12 months. All True undercounter ice machines are UL-rated for outdoor use. When installing outdoors, keep in mind High Scale (HSC...
  • Page 33 M A I N T E N A N C E & S E R V I C I N G G E N E R A L M A I N T E N A N C E I N T E R I O R C O M P O N E N T S W A T E R F I L T E R R E P L A C E M E N T S E R V I C I N G &...
  • Page 34 Maintenance procedures are not covered by warranty. machine always looks like new. True recommends performing the following D E S C A L ING & S A NI T I Z ING maintenance procedures a minimum of once every six Descale and sanitize every 6 months.
  • Page 35 M A I N T E N A N C E & S E R V I C I N G INTERIOR COMP ONENT S See the following for the removal and correct installation of the interior components. spray bar ice guide water shutters ice guide...
  • Page 36 M A I N T E N A N C E & S E R V I C I N G ICE GUID E The ice guide sits over the spray nozzles and directs falling ice into the bin. REMOVAL Lift the front of the guide and pull the guide forward.
  • Page 37 M A I N T E N A N C E & S E R V I C I N G SP R AY B A R P UMP CL E A N - OU T C A P REMOVAL REMOVAL Carefully pull the spray bar from the water supply 1.
  • Page 38 M A I N T E N A N C E & S E R V I C I N G WATER FILTER REPL ACEMENT 6. Locate the provided lubricant. Then, apply the provided lubricant to both o-rings. NO T E: T HE ICE M A CHINE W IL L NO T M A K E ICE IF T HE WAT ER F ILT ER I S NO T IN S TA L L ED.
  • Page 39 M A I N T E N A N C E & S E R V I C I N G SERVICING & REPL ACING CONDENSER CLE ANING COMP ONENT S INS TRUC TIONS • Replace component parts with original equipment Keeping the condenser coil clean will minimize manufacturer (OEM) components.
  • Page 40 S TA INL E S S S T EEL OP P ONEN T S TRUE offers environmentally-friendly cleaner and There are three basic things which can break down polish through our True Store at https://store. your stainless steel’s passivity layer and allow corrosion trueresidential.com/products/stainless-steel-clean-...
  • Page 41 M A I N T E N A N C E & S E R V I C I N G APPLIANCE C ARE & CLE ANING • To reduce deposits, soften hard Water Treatment – 8 TIPS TO HELP PREVENT RUST ON STAINLESS STEEL water when possible.
  • Page 42 CLEAN off when descaling is complete. 6. Create a descaling solution by mixing 10 fl. oz. of undiluted True Ice ® Machine Descaler with 1 NO T E: T HE D E S C A L ING SEQUENCE C A N BE gallon of water.
  • Page 43 M A I N T E N A N C E & S E R V I C I N G S A NI T I Z ING E X TERIOR CLE ANING P ER F O R M S T EP S 5 - 8 W HEN ONLY A L IGH T Wipe with a damp cloth to remove dust and dirt.
  • Page 44 4. Sanitize the ice machine per the instructions on cleaning and maintenance videos on our YouTube page 66. channel at True Residential. 5. Press the power button to start ice making. 2. Turn off the water supply. NO T E: T HE F R E SH WAT ER T H AT I S IN T R O DUCED DUR ING S A NI T I Z ING A ND 3.
  • Page 45 T R O U B L E S H O O T I N G V E R I F Y I N G C O M P O N E N T V O L T A G E D O O R C L O S I N G &...
  • Page 46 T R O U B L E S H O O T I N G VERIF YING COMP ONENT VOLTAG E ( AT CONTROL BOARD) When testing component voltage at the control board, verify the COM terminal for that component has 115vac. Page 46 of 60 10/31/2024 T RUE RE S ID E N TI A L...
  • Page 47 T R O U B L E S H O O T I N G P A G E T I T L E D O OR CLOSING & SE ALING ISSUE S Doors and drawers closing and sealing properly are critical to the unit’s functionality, efficiency, and longevity.
  • Page 48 T R O U B L E S H O O T I N G P A G E T I T L E S TA INL E S S S T EEL (C ON T.) STEP 3: GASKET Make sure the gasket is fully seated in the gasket base of the door and flush against cabinet when the door is closed.
  • Page 49 T R O U B L E S H O O T I N G P A G E T I T L E O V ER L AY STEP 1: LEVEL Ensure the cabinet is level with all leveling legs in place and touching the ground.
  • Page 50 T R O U B L E S H O O T I N G P A G E T I T L E O V ER L AY (C ON T.) STEP 4: DO O R ALIGNM ENT A door out of alignment can cause a reversed polarity between the magnets in the door gasket and the Upper Door cabinet front.
  • Page 51 T R O U B L E S H O O T I N G P A G E T I T L E THERMIS TOR LOC ATIONS & VALUE S T HER MI S T O R 1 ( T1) Thermistor Values Temperature R_NOM...
  • Page 52 T R O U B L E S H O O T I N G P A G E T I T L E FREE ZE CYCLE SEQUENCE & CHART S In freeze mode, the condenser and circulation pump motors power on. If this is our first cycle we will add 3 min to this freeze cycle.
  • Page 53 T R O U B L E S H O O T I N G P A G E T I T L E FREEZE CYCLE OPERATING PRESSURES* 1 MIN 2 MIN 5 MIN 10 MIN 13 MIN 15 MIN 17 MIN 19 MIN 22 MIN...
  • Page 54 T R O U B L E S H O O T I N G P A G E T I T L E HARVE S T CYCLE SEQUENCE & CHART S When the unit changes from the freeze cycle to the harvest cycle, the compressor continues to run, hot gas solenoid valve and the water valve energize.
  • Page 55 T R O U B L E S H O O T I N G P A G E T I T L E HARVEST CYCLE OPERATING PRESSURES* 0:30 1:00 1:30 2:00 2:30 3:00 Harvest Time (M:SS) *P R E S SUR E S W IL L VA RY B A SED ON A MBIEN T C ONDI T ION S; CH A R T R EF L EC T S A MBIEN T 75°F (2 3.9 °C).
  • Page 56 T R O U B L E S H O O T I N G FREQUENTLY A SKED QUE S TIONS Q .W H Y I S T HE M A CHINE RUNNING BU T NO T Q .W H Y I S M Y ICE M A CHINE NO T M A K ING M A K ING A N Y ICE ? F UL L CUBE S ? A.The machine will run but not make ice if there is...
  • Page 57 T R O U B L E S H O O T I N G P A G E T I T L E WIRING DIAG R A M 10/31/2024 Page 57 of 60 TEC_TM_031 REV. A_EN 15” CL E A R I CE M ACHINE B V E RS I O N...
  • Page 58 P A G E T I T L E N O T E S Page 58 of 60 10/31/2024 T RUE RE S ID E N TI A L ® TEC_TM_031 REV. A_EN...
  • Page 59 N O T E S 10/31/2024 Page 59 of 60 TEC_TM_031 REV. A_EN 15” CL E A R I CE M ACHINE B V E RS I O N...
  • Page 60 CONTACT US t r u e - r e s i d e n t i a l . c o m 6 3 6 . 2 4 0 . 2 4 0 0 t o l l f r e e 8 8 8 . 6 1 6 . 8 7 8 3 P R E S E R V E T H E M O M E N T ®...