True TUI-15-R/L-SS-B Install Manual And User Manual
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True TUI-15-R/L-SS-B Install Manual And User Manual

15 inch clear ice machine
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TRUE RESIDENTIAL
®
15 INCH CLE AR ICE MACHINE
INSTALL GUIDE AND USER' S MANUAL
P R E S E R V E T H E M O M E N T
®
12/03/2021
15 INCH TRUE ICE
MACHINE INSTALL GUIDE
Page 1 of 56
TEC_TM_073 | REV. D | EN
TM

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Summary of Contents for True TUI-15-R/L-SS-B

  • Page 1 INSTALL GUIDE AND USER’ S MANUAL P R E S E R V E T H E M O M E N T ® 12/03/2021 15 INCH TRUE ICE MACHINE INSTALL GUIDE Page 1 of 56 TEC_TM_073 | REV. D | EN...
  • Page 2 TEC_TM_073 | REV. D | EN TRUE RESIDENTIAL Page 2 of 56 ® 12/03/2021...
  • Page 3 True Residential ® products in your customers’ (or your own) homes. If you don’t see what you’re looking for, please contact True customer service at 888-616-8783 or info@true-residential.com or you may also visit our website at true-residential.com...
  • Page 4 L U X U R Y R E F R I G E R A T I O N W I T H C O M M E R C I A L D N A P R E S E R V E T H E M O M E N T ® TEC_TM_073 | REV. D | EN TRUE RESIDENTIAL Page 4 of 56 ® 12/03/2021...

  • Page 5: Table Of Contents

    MACHINE MODEL S ................® FE ATURES OF THE TRUE ICE MACHINE ................
  • Page 6 NOTE S TEC_TM_073 | REV. D | EN TRUE RESIDENTIAL Page 6 of 56 ® 12/03/2021...

  • Page 7: Instal L Ation Check List

    INS TALL ATION CHECKLIS T Use this checklist during installation to ensure that no part of the process has been overlooked. Has an authorized True dealer or licensed installer inspected stainless steel surfaces for imperfection? (Cosmetic defects are covered by a limited 30-day warranty) Have all packaging materials and tape been removed? Is the water temperature always between 40˚F (4˚C) and 100˚F (38˚C)?
  • Page 8 NOTE S TEC_TM_073 | REV. D | EN TRUE RESIDENTIAL Page 8 of 56 ® 12/03/2021...

  • Page 9: Inch True Ice Machine Model S

    S O L I D P A N E L R E A D Y D O O R ( O P ) 15 INCH TRUE ICE MACHINE TUI-15-R/L-OP-B 12/03/2021 15 INCH TRUE ICE MACHINE INSTALL GUIDE Page 9 of 56 TEC_TM_073 | REV. D | EN...
  • Page 10 NOTE S TEC_TM_073 | REV. D | EN TRUE RESIDENTIAL Page 10 of 56 ® 12/03/2021...
  • Page 11 E L E C T R I C A L S P E C I F I C A T I O N S O U T D O O R U S E 12/03/2021 15 INCH TRUE ICE MACHINE INSTALL GUIDE Page 11 of 56...

  • Page 12: Fe Atures Of The True Ice Machine

    C O D E S A N D R E GU L AT I O N S. damage is discovered, immediately file a claim with the delivery freight carrier. True is not responsible for damage incurred during shipment. Any questions about the installation please contact your True dealer or True Technical Service Department at 844-746-9423.

  • Page 13: Warning & Safe T Y L Abel S

    If you intentionally release this CFC refrigerant you can be subject to fines and imprisonment under provisions of the environment legislation. 12/03/2021 15 INCH TRUE ICE MACHINE INSTALL GUIDE Page 13 of 56 TEC_TM_073 | REV. D | EN...

  • Page 14: Uncr Ating

    PACKING MATERIAL REMOVE KICKPLATE FROM ICE BIN KICKPLATE INSTALLED TEC_TM_073 | REV. D | EN TRUE RESIDENTIAL Page 14 of 56 ® 12/03/2021...

  • Page 15: El Ectrical Specifications

    The unit is approved by UL for outdoor installation. OU TDO OR USE All True undercounter ice machines are UL-rated for area, within stone, brick, or wood etc., this will outdoor use. further delay the reaction time. Basically, even if your...
  • Page 16 NOTE S TEC_TM_073 | REV. D | EN TRUE RESIDENTIAL Page 16 of 56 ® 12/03/2021...

  • Page 17: Instal L Ation Specifications

    P U M P I N G H E I G H T S D R A I N A L A R M ( D R N ) 12/03/2021 15 INCH TRUE ICE MACHINE INSTALL GUIDE Page 17 of 56...
  • Page 18 1 5 INCH S TAINLESS S TEEL ICE MACHINE TUI-15-R/L-SS-B " " " TOP VIEW FRONT VIEW FRONT SIDE ICE MACHINE VIEW " SIDE VIEW VIEW VIEW " ICE MACHINE ICE MACHINE " " " 3/16 " 11/16 Dimensions may vary by ± 1/8"...
  • Page 19 INS TALL ATION SPECIFIC ATIONS - ( ALL TUI-1 5 INCH UNDERCOUNTER MODEL S) True’s Stainless Solid Door units are designed to be inserted into a cabinet opening or free standing. Below are recommended minimum dimensions for rough opening. Avoid running wires or 9"...
  • Page 20 N O T E : UNI T I S SH O W N W I T H O P T I O N A L PA NE L / H A N D L E P R O V ID E D BY O T H E R S. TEC_TM_073 | REV. D | EN TRUE RESIDENTIAL Page 20 of 56 ®...
  • Page 21 See pictures below for reference. INTEG R ATED OVERL AY PANEL S TANDARD OVERL AY PANEL 12/03/2021 15 INCH TRUE ICE MACHINE INSTALL GUIDE Page 21 of 56 TEC_TM_073 | REV. D | EN...
  • Page 22 Door Panel Height 29 23/32 Door Panel Depth 3/4" max Door Panel Weight 10 lb. max. " " " *Including 3/4" thick panel (provided by others) TEC_TM_073 | REV. D | EN TRUE RESIDENTIAL Page 22 of 56 ® 12/03/2021...
  • Page 23 SCALE 1 : 1 5/8" 5/8" 1" 1" 9/16" 9/16" 12/03/2021 15 INCH TRUE ICE MACHINE INSTALL GUIDE Page 23 of 56 TEC_TM_073 | REV. D | EN DETAIL A DETAIL A DETAIL B DETAIL B SCALE 1 : 1...
  • Page 24 Mark to only drill 1/2" into rear side of door. TEC_TM_073 | REV. D | EN TRUE RESIDENTIAL Page 24 of 56 ® 12/03/2021...
  • Page 25 IM A G E A Reinstall screws on top and bottom hinge Door Layers - General View OVERLAY PANEL DOOR GASKET HANDLE OVERLAY PANEL 12/03/2021 15 INCH TRUE ICE MACHINE INSTALL GUIDE Page 25 of 56 TEC_TM_073 | REV. D | EN...

  • Page 26: Plumbing C Onnections

    Hinge Door stop POWER CORD DRAIN HOSE WATER INLET Cabinet door Door stop Installed Kickplate TEC_TM_073 | REV. D | EN TRUE RESIDENTIAL Page 26 of 56 ® 12/03/2021...

  • Page 27: Le Veling Ice M Achine

    Locate the water supply. adequate ventilation in your room. The water supply line should be connected to the 2. Proper leveling of your True unit is critical to house supply with an easily accessible shut-off valve operating success. Effective drainage and door between the water supply and the ice machine.

  • Page 28: Dr Ain C Onnection

    C ONNEC T ION S A F T ER IN S TA L L ED T O union adapter. A S SUR E T HER E A R E NO L E A K S. The True Ice machine has a built-in drain pump ®...

  • Page 29: Water Filter

    46. Replacement water filters are available through your True dealer or online store at www.true-residential. com. C AU T ION: IN S TA L L T HE WAT ER F ILT ER BEF O R E T UR NING ON T HE WAT ER SUP P LY T O T HE ICE M A CHINE .

  • Page 30: Pumping Heights

    PUMPING HEIG HT S 84" (7FT MAX) STANDARD PUMP WITH 3/8" O.D. HOSE TEC_TM_073 | REV. D | EN TRUE RESIDENTIAL Page 30 of 56 ® 12/03/2021...
  • Page 31 (Not provided) STANDARD PUMP WITH 3/8" O.D. HOSE TO 5/8" O.D. HOSE STANDARD PUMP WITH 3/8" O.D. HOSE TO 5/8" O.D. HOSE 12/03/2021 15 INCH TRUE ICE MACHINE INSTALL GUIDE Page 31 of 56 TEC_TM_073 | REV. D | EN...

  • Page 32: Dr Ain Al Arm (Drn)

    T W O CYCL E S W I T HOU T A N Y A L A R M DUR ING IN S TA L L AT ION. TEC_TM_073 | REV. D | EN TRUE RESIDENTIAL Page 32 of 56 ®...
  • Page 33 B R E A K E R R E S E T W A T E R Q U A L I T Y S E T T I N G 12/03/2021 15 INCH TRUE ICE MACHINE INSTALL GUIDE Page 33 of 56...

  • Page 34: True Precision Control

    TRUE PRECISION CONTROL OPER ATION ® 1. Power Button 2. Bin Light 3. Initiate Cleaning Sequence 4. Adjust Cube Size 5. Display K E Y L CD R E A D OU T S DESCR IP T ION COMBIN AT IONS º...
  • Page 35 Probe is open or has a loose connection at control board. Condenser discharge thermistor reached 155ºF. Ambient too Hot System too Hot Suction line evaporator thermistor reached 125ºF 12/03/2021 15 INCH TRUE ICE MACHINE INSTALL GUIDE Page 35 of 56 TEC_TM_073 | REV. D | EN...
  • Page 36 TRUE PRECISION CONTROL OPER ATION ® 1. Power Button 2. Bin Light 3. Initiate Cleaning Sequence 4. Adjust Cube Size 5. Display K E Y L CD R E A D OU T S DESCR IP T ION COMBIN AT IONS Ambient too Cold Condenser discharge thermistor reached 50ºF.

  • Page 37: Before Oper Ating

    The machine will come back on when ice is no longer in contact with the thermostat tube. 12/03/2021 15 INCH TRUE ICE MACHINE INSTALL GUIDE Page 37 of 56 TEC_TM_073 | REV. D | EN...

  • Page 38: Cube Size Adjustment

    BUTTON REPEATEDLY TO CYCLE THROUGH THE 14 PRESET DESIGNER COLORS. LIGHT • HOLD THE BUTTON FOR FIVE SECONDS TO TOGGLE THE BIN LIGHT ON OR OFF. TEC_TM_073 | REV. D | EN TRUE RESIDENTIAL Page 38 of 56 ® 12/03/2021...

  • Page 39: Bin Thermo Stat / Ice L E V El Adjustments

    The breaker switch is located behind the kickplate. If the unit trips, flip the switch down. To reset, flip the switch up. 12/03/2021 15 INCH TRUE ICE MACHINE INSTALL GUIDE Page 39 of 56 TEC_TM_073 | REV. D | EN...
  • Page 40 NOTE S TEC_TM_073 | REV. D | EN TRUE RESIDENTIAL Page 40 of 56 ® 12/03/2021...
  • Page 41 F R E Q U E N T L Y A S K E D Q U E S T I O N S W A R R A N T Y 12/03/2021 15 INCH TRUE ICE MACHINE INSTALL GUIDE Page 41 of 56...

  • Page 42: Gener Al Maintenance

    3. WATER FILTER REPLACEMENT: F O R YOU. Replace the water filter a minimum of every True recommends that you perform the following twelve months. More frequent replacement maintenance procedures a minimum of once every may be required if you have poor water quality.
  • Page 43 • Conceal the ice guide finger holes. CORRECT. Ice guide finger holes are hidden; ice guide slotted holes are visible. 12/03/2021 15 INCH TRUE ICE MACHINE INSTALL GUIDE Page 43 of 56 TEC_TM_073 | REV. D | EN...
  • Page 44 Ice guide positioned outside the water trough. CORRECT. Ice guide positioned in the guide channel and flush against the back side of the water trough opening. TEC_TM_073 | REV. D | EN TRUE RESIDENTIAL Page 44 of 56 ® 12/03/2021...
  • Page 45 Spray bar is not fully seated or level. CORRECT. Spray bar is fully seated, level, and positioned with the clean- out caps on the right.. 12/03/2021 15 INCH TRUE ICE MACHINE INSTALL GUIDE Page 45 of 56 TEC_TM_073 | REV. D | EN...

  • Page 46: C Ondenser Cl E Aning Instructions

    REPL ACEMENT PART S The built-in water filter is designed to filter sediment, True maintains a record of the serial number remove unpleasant taste and odor and inhibit scale. for your unit. If at any time during the life of...

  • Page 47: Stainl Es S Steel Equipment Care And Cl E Aning

    OMI S SION O F P R OP R IE TA RY CL E A N SER S F R OM T HI S L I S T D O E S NO T IMP LY IN A D EQUA CY. 12/03/2021 15 INCH TRUE ICE MACHINE INSTALL GUIDE Page 47 of 56...
  • Page 48 Never Use Hydrochloric Acid (Muriatic Acid) on Stainless Steel – Even diluted, hydrochloric acid can cause corrosion, pitting and stress corrosion cracking of stainless steel. TEC_TM_073 | REV. D | EN TRUE RESIDENTIAL Page 48 of 56 ® 12/03/2021...

  • Page 49: De Sc Aling And Sanitizing

    F O R T HR EE SEC OND S. 6. Create a descaling solution by mixing 10 fl. oz. A full descaling should be performed every six of undiluted True Ice Machine Descaler with 1 ® months. Descaling also involves removing key ice gallon of water.
  • Page 50 Soak the parts in the solution. Do not rinse cleaning and maintenance videos on our YouTube the parts after sanitizing. channel at True Residential. 3. Use the remaining solution to sanitize the interior 2. Turn off the water supply.

  • Page 51: Frequently A Sk Ed Questions

    Q. WHY IS MY ICE MACHINE NOT MAKING FULL CUBES? A. Your unit may need to be descaled and/or water filter may need to be changed. 12/03/2021 15 INCH TRUE ICE MACHINE INSTALL GUIDE Page 51 of 56 TEC_TM_073 | REV. D | EN...
  • Page 52 TRUE and upon proper installation and picture of tag must be returned to TRUE along with start-up in accordance with the instruction packet picture of tag must be returned to TRUE along with start-up in accordance with the instruction packet the above listed information.

  • Page 53: Warr Ant

    ALTERATION OR NEGLECT ALTERATION OR NEGLECT picture of tag must be returned to TRUE along with OUTSIDE U.S. / CANADA OUTSIDE U.S. / CANADA TRUE is not responsible for the repair or replacement TRUE is not responsible for the repair or replacement the above listed information.
  • Page 54 NOTE S TEC_TM_073 | REV. D | EN TRUE RESIDENTIAL Page 54 of 56 ® 12/03/2021...
  • Page 55 THANK YOU FOR YOUR PURCHA SE 12/03/2021 15 INCH TRUE ICE MACHINE INSTALL GUIDE Page 55 of 56 TEC_TM_073 | REV. D | EN...
  • Page 56 8 8 8 . 6 1 6 . 8 7 8 3 P R E S E R V E T H E M O M E N T ® 974989 EA | 05/2021 | MISC_2218 TEC_TM_073 | REV. D | EN TRUE RESIDENTIAL Page 56 of 56 ® 12/03/2021...

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Tui-15-r/l-op-b

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