Axis 0799-004 User Manual

Ptz network camera

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Axis 0799-004: Q6128-E - User Manual

Manufacturer: Axis Communications

Product Type: High-end 4K PTZ Dome Network Camera with Sharpdome Technology

Manufacturer Part Number: 0799-004

Model #: Q6128-E

General Information

UPC: 07331021051119

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UNSPSC: 46171610

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Harmonization Code: 8521900000

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Product Series: Q61

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HD Recording: Yes

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Effective Camera Resolution: 8 Megapixel

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Summary of Contents for Axis 0799-004

Page 1 View over 1170 other Axis products View list of all the other manufacturers we carry # Require Multiple Quantities? Email us for Bulk Pricing Scroll down to view the Axis 0799-004 | Q6128-E Product Data Sheet...
Page 2 AXIS Q6128-E PTZ Network Camera User Manual...
Page 3 Axis Communications AB. See Contact information on page 3 . may also be useful when developing shell scripts and applications. Later versions of this document will be posted at www.axis.com. See also the Electromagnetic Compatibility (EMC) product’s online help, available through the web-based interface.
Page 4 For information about Axis’ product warranty and thereto related information, go to www.axis.com/warranty/ Battery The Axis product uses a 3.0 V BR2032 lithium battery as the power Learn more! supply for its internal real-time clock (RTC). Under normal conditions Visit Axis learning center www.axis.com/academy/ for useful trainings, this battery will last for a minimum of five years.
Page 5 AXIS Media Control (AMC) ........
Page 6 AXIS Q6128-E PTZ Network Camera Table of Contents Troubleshooting ..........
Page 7 AXIS Q6128-E PTZ Network Camera Safety information Safety information Hazard levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Page 8 AXIS Q6128-E PTZ Network Camera Hardware overview Hardware overview For specifications of the hardware components, see Technical specifications on page 59. NOTICE TICE TICE Make sure the dome is attached in operation mode, otherwise focus may be affected. Hook for safety wire...
Page 9 If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...
Page 10 Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.
Page 11 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 12 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
Page 12 AXIS Q6128-E PTZ Network Camera How to access the product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-defined buttons can also appear in the Control panel. See Controls on page 29.
Page 13 Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.
Page 14 • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
Page 15 Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...
Page 16 Width and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.
Page 17 A low GOP-length value increases the video quality but requires more bandwidth. About H.264 profiles The Axis product supports the following H.264 profile(s): • Baseline: Use the Baseline profile if the client does not support CABAC entropy coding.
Page 18 To change this setting go to Setup > Video > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light...
Page 19 AXIS Q6128-E PTZ Network Camera Video Exposure Settings Exposure control - These settings is used to adapt to the amount of light used. Automatic is the default setting and it can be used in most situations. The shutter speed is automatically set to produce optimum image quality. Use Manual if you have special requirements for the exposure setting and wish to lock it.
Page 20 AXIS Q6128-E PTZ Network Camera Video About overlays Overlays are superimposed over the video stream. They are used to provide extra information during recordings, such as a timestamp, or during product installation and configuration. About overlay text An overlay text can include the current date and time, or a text string. When using a text string, so-called modifiers can be used to display, for example, the name of the current week or month.
Page 21 An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is first uploaded to the Axis product and then used to provide extra information or to mask a part of the image.
Page 22 Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (Video > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.
Page 23 Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
Page 24 AXIS Q6128-E PTZ Network Camera Configure the Live View Page User Defined Links To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When defining a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page.
Page 25 AXIS Q6128-E PTZ Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) About preset positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...
Page 26 Autotracking The Axis product can detect movement in the field of view, for example a moving vehicle or person. If autotracking is enabled, the Axis product will automatically pan and tilt to follow the moving object. In case there is much simultaneous movement, the area with the most movement will be followed.
Page 27 The enabled guard tour will keep running after the user has logged off or closed the browser. The guard tour capability in this Axis product also includes tour recording. Tour recording is described in Tour Recording on page 27.
Page 28 Axis product. Each OSDI zone is set up with coordinates and a descriptive name. OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas.
Page 29 Advanced Limits Define the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. Near focus limit is used to prevent the camera from autofocusing on objects close to the camera. This way, the camera can ignore objects such as overhead wires, streetlights, or other cameras placed close to the camera.
Page 30 60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 34). The event will immediately be placed first in the queue except when an administrator is in control.
Page 31 Motion Detection Parameters on page 30. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 34.
Page 32 AXIS Q6128-E PTZ Network Camera Detectors Parameter Object Size History Sensitivity Description Object size relative to window Object memory length. Difference in luminance size. between background and object. Only very large objects trigger An object that appears in Ordinary colored objects on High level (100%) motion detection.
Page 33 Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
Page 34 AXIS Q6128-E PTZ Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to factory default settings on page 54.
Page 35 Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
Page 36 This can for example be used to send notifications. Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 30. Shock Detection – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection on page 30.
Page 37 AXIS Q6128-E PTZ Network Camera Events Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off). • Overlay Text – Display an overlay text. See How to include overlay text in an action rule on page 19.
Page 38 Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see About certificates on page 44.
Page 39 AXIS Q6128-E PTZ Network Camera Events Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside office hours. Use one of the predefined schedules or create a new schedule as described below.
Page 40 Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.
Page 41 Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 50. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.
Page 42 Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.
Page 43 IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
Page 44 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.
Page 45 Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.
Page 46 IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
Page 47 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup Note •...
Page 48 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
Page 49 System Options Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router is forwarded to the product.
Page 50 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.
Page 51 To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
Page 52 System Options The Axis product can be configured to automatically format SD cards that are inserted into the product. If autoformat is enabled and an SD card is inserted, the product will check if the SD card has the ext4 file system. If the card has a different file system, the card will automatically be formatted to ext4.
Page 53 The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.
Page 54 System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items.
Page 55 System Options File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.
Page 56 The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
Page 57 Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the...
Page 58 AXIS Q6128-E PTZ Network Camera Troubleshooting Poor rendering of H.264 Ensure that your graphics card is using the latest driver. The latest drivers can usually be images downloaded from the manufacturer’s website. Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more Color saturation is different in H.264 and Motion JPEG...
Page 59 AXIS Q6128-E PTZ Network Camera Troubleshooting Product moves too slow High torque mode Positioning errors may occur due to unforeseen physical obstacles such as ice or heavy vibrations. In such cases the product will switch to a high torque mode and correct the position with more power at lower speed.
Page 60 Resetting the product to factory default settings. See page 54. • Connecting to an AXIS Video Hosting System service. See page 46. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...
Page 61 Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
Page 62 User Manual Ver. M2.3 AXIS Q6128-E PTZ Network Camera Date: October 2016 © Axis Communications AB, 2015 - 2016 Part No. 1506951...

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