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Summary of Contents for Gecko VMS-1
- Page 1 VMS-1 Troubleshooting Guide...
- Page 3 Table of contents Warning .............................................. 4 Introduction ............................................. 5 Specifications ..........................................6 Troubleshooting ........................................... 7 • Troubleshooting via status LED .................................. 7 • Troubleshooting via service codes ................................. 9 Parts replacement ........................................10 • Drain plug replacement ....................................10 • Wet-end cover, wet-end cover O-ring, wear ring replacement ................11 •...
- Page 4 ® and their respective logos are Registered Trademarks of Gecko Alliance Group. VMS-1™, Maelstrom™, in.ye™, in.yt™, in.yj™, in.k1000™ and their respective logos are Trademarks of Gecko Alliance Group. All other product or company names that may be mentioned in this publication are tradenames, trademarks or...
- Page 5 This document This document is intended for technicians of an authorized service center and will help to troubleshoot common problems of the VMS-1 and safely replace some of its components. IMPORTANT! ONLY COMPONENTS DESCRIBED IN THE SECTION “PARTS REPLACEMENT” OF THIS DOCUMENT CAN BE REPLACED BY TECHNICIANS OF AN AUTHORIZED SERVICE CENTER OR SIMILARLY AUTHORIZED QUALIFIED PERSONS.
- Page 6 Specifications Environmental ratings Operating temperature: 32˚F (0°C) to 140˚F (60˚C) Storage temperature: -13°F (-25°C) to 149°F (65°C); 6 months max. storage Humidity: Up to 85% RH, non-condensing Level of waterproofing: IPX5 Physical specifications Weight: 29.20 lb (13.24 kg) Dimensions (W x H x D): See pages 6 and 7 Hydraulic specifications Flow rate:...
- Page 7 Troubleshooting Troubleshooting via status LED The VMS-1 has a status LED that can be used for troubleshooting purposes. The table below describes the different LED colors and error signals related and what actions to take to fix each error. These actions should be tried in the sequence they are presented in the table below, and the next action should only be attempted if the previous one didn’t fix the problem.
- Page 8 Troubleshooting Troubleshooting via service codes If the VMS-1 is correctly initialized and works correctly (the status LED is green or yellow), but an error is detected in the VMS-1 control logic, the keypad (in.k1000+, in.k1001+ or flx.go) will display a service code.
- Page 9 Actions Allow the VMS-1 to cool down. If this error persists, motor drive might be Over Temperature faulty; VMS-1 control board must be replaced. Contact Gecko Technical support. Internal error typically caused by faulty electronics. Reprogram the application firmware via FTDI cable (special equipment;...
- Page 10 Parts replacement Drain plug replacement Drain plug : part number 92290070 Drain plug O-ring : part number 92200060 (O-rings for drain plugs and wet-end cover replacement kit : part number 0820-500002) WARNING! TURN OFF POWER BEFORE REMOVING THE DRAIN PLUG. WARNING! AFTER THE PUMP IS DE-ENERGIZED (TURNED POWER OFF), THERE WILL BE A RESIDUAL CHARGE IN THE UNIT.
- Page 11 Parts replacement Wet-end cover, wet-end cover O-ring, wear ring replacement Wet-end cover replacement kit (includes drain plugs, O-rings, wear ring, screws) : part number 0820-500001 Wet-end cover : part number 9917-106839 Wet-end cover O-ring : part number 282KA0299 Wear ring : part number 92830070 Phillips screws : 99730050 Drain plug : part number 92290070 Drain plug O-ring : part number 92200060...
- Page 12 Parts replacement Wet-end cover, wet-end cover O-ring, wear ring replacement (continued) 4. Install the replacement wear ring on the impeller of the pump if required. Make sure it is installed in the correct orientation. 5. Install the replacement wet-end cover O-ring on the wet-end cover. It must be located as shown below on the wet-end cover.
- Page 13 Parts replacement Wet-end cover, wet-end cover O-ring, wear ring replacement (continued) 6. Install the wet-end cover on the wet-end volute and start screwing the 8 Phillips screws in the order shown below while applying a pressure on the cover. IMPORTANT: Do not torque immediately. 7.
- Page 14 Parts replacement Fixation stand replacement Fixation stand replacement kit : part number 9920-102293 WARNING! TURN OFF POWER BEFORE CHANGING THE PUMP FIXATION STAND. WARNING! AFTER THE PUMP IS DE-ENERGIZED (TURNED POWER OFF), THERE WILL BE A RESIDUAL CHARGE IN THE UNIT. WAIT AT LEAST TWO MINUTES BEFORE REMOVING THE PUMP FROM ITS FIXATION STAND TO ALLOW SUFFICIENT TIME FOR THE CAPACITOR TO DISSIPATE STORED ENERGY.
- Page 15 Parts replacement Door replacement Door replacement kit : part number 0820-500004 WARNING! TURN OFF POWER BEFORE OPENING THE DOOR OF THE PUMP. WARNING! AFTER THE PUMP IS DE-ENERGIZED (TURNED POWER OFF), THERE WILL BE A RESIDUAL CHARGE IN THE UNIT. WAIT AT LEAST TWO MINUTES BEFORE OPENING THE DOOR TO ALLOW SUFFICIENT TIME FOR THE CAPACITOR TO DISSIPATE STORED ENERGY.
- Page 16 If force is required, it may be because the connector is not inserted in the proper side. NOTE: if the hot tub is equipped with 2 or more VMS-1 pumps, there might be 2 communication cables connected to the pump. See below connectors location.
- Page 17 Communication cable replacement (continued) 5. Reinstall the door and screw its captive Phillips screw. Torque screw to 8 lbf.in (0.90 N.m). 6. For CE models only : Clamp the ferrite on the communication cable. Clamp it close to the door. Ferrite...
- Page 18 Notes...
- Page 20 9919-101895-A 11/2024 Gecko Alliance © Groupe Gecko Alliance inc., 2024 450 des Canetons, Québec (Qc), G2E 5W6 Canada, 1.800.78.GECKO All trademarks or registered trademarks www.geckoalliance.com are the property of their respective owners.
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