sonos Arc Ultra Manual

Overview

Featuring Sound Motion technology, the Arc Ultra soundbar brings your home entertainment to life with superior clarity, depth, and dimension.

• Next-level immersion. With an all-new acoustic architecture powered by 14 Sonos-engineered drivers and advanced technologies like Sound Motion, Arc Ultra fills every inch of the room and precisely places sounds all around you.
• The only soundbar with Sound Motion. One of the most significant breakthroughs in audio engineering in nearly 100 years, Sound Motion allows Arc Ultra to pack unprecedentedly clear, deep, and balanced sound into an unbelievably sleek design.
• Experience Dolby Atmos like never before. Dolby Atmos takes your entertainment to another dimension, enveloping you in a 9.1.4 spatial audio experience. Add a Sonos Sub and Era 300 rear speakers for unparalleled surround sound, with bass you can feel and jaw-dropping detail from every direction.
• Ultra-clear dialogue. Arc Ultra maximizes center channel performance for vocal clarity so you never miss a word. Make dialogue even clearer by choosing your preferred level of Speech Enhancement in the Sonos app.
• Effortless setup and control. Just plug in the power cable, connect your TV with the included HDMI cable, and open the Sonos app to complete setup. Control with your TV remote, the Sonos app, the touch controls, Sonos Voice Control, and Amazon Alexa.

Controls and lights

Playback

Tap to play or pause audio.

Group
When another Sonos speaker is streaming audio, press and hold Play/Pause (about 1 second).
You'll hear a tone and your speakers will begin playing the same content.

Sound Swap
When another Sonos speaker is streaming audio, press and hold Play/Pause (about 2 seconds). You'll hear a tone and content will stop streaming from the other Sonos speaker and start streaming on your Arc Ultra.

Volume

• Volume up (slide right, or tap + )
• Volume down (slide left, or tap - )

Note: When msic is playing, press and hold + or - to quickly change the volume.

Next/Previous (music only)

• Press > to skip to the next song.
• Press < to go to the previous song.

Note: You can't skip forward or go back when listening to a radio station.

Voice control

Press the voice services icon to turn voice services on or off.

• When the indicator light is on, voice control is available.
• When the indicator light is off, voice control is off.

Note: the microphone switch located on the connector panel (back) must be turned on to use voice services.

Status light

• Displays the state of the product in various situations, such as connecting to WiFi or Bluetooth, and signals errors.
• Gives feedback when buttons on the product are pressed and when a command is sent from a remote.

Connector panel

1. HDMI port
   ARC or eARC
   Connect your soundbar to your TV's HDMI eARC or ARC port with an HDMI cable (included).
   Optical
   Connect your soundbar to your TV's optical port with a Sonos Optical Audio Adapter (sold separately) and an HDMI cable (included).
2. Bluetooth button
   Pair a new device:
   1. Turn on Bluetooth in your device's settings.
   2. Press and hold until (about 2 seconds) you hear a tone and the status light blinks blue.
   3. Go to the device's Bluetooth settings and select Arc Ultra from the list.
      When your Arc Ultra successfully connects to Bluetooth, the status light will show solid blue.
3. Ethernet port
   Use an Ethernet cable if you want to connect to a router, computer, or network-attached storage (NAS) device (optional).
4. Microphone switch
   Toggle to turn all product microphones on or off.
   • When the switch is off (down), the microphones are disabled so microphone-enabled features like Trueplay quick tuning and voice services are unavailable.
   • When the switch is on (up), microphone-enabled features are available.
     Note: To use voice services, both the microphone switch and the voice services indicator light must be on.
5. AC power (mains) input
   Use only the included power cable (using a third-party power cord will void your warranty).
   Note: Insert the power cord firmly until it is flush with the speaker.

Placement

Here are some recommendations to get the most out of your Sonos Arc Ultra soundbar:

• Place Arc Ultra on a stable, horizontal surface. Don't place it vertically or on its side.
• Don't enclose Arc Ultra in a cabinet or in a corner.
• Make sure the controls are facing up.
• For best sound quality, place Arc Ultra in front of and below your TV. Alternatively, you can mount it above your TV.
• If placing Arc Ultra below your TV, keep 4 in (10 cm) of space (minimum) between the top of the soundbar and the bottom of your TV.
• Position the front of Arc Ultra as close to the edge as possible.

Connect the cables

When your soundbar is securely where you want it, use the included cables to set up your Arc Ultra.

Before you start:

• Disconnect existing home theater or surround sound equipment from your TV.
• Connect any external devices, like a streaming box or DVD player, directly to your TV.
• Turn your TV on.

1. Connect the power cable to Arc Ultra and plug it in to power.
   
   Note: Use only the included power cable (using a third-party power cord will void your warranty).
2. 
   
   • Connect the HDMI cable (included) to Arc Ultra.
   • If you're using an Ethernet cable, connect that to Arc Ultra too.
     
3. Connect the other end of the HDMI cable to your TV:
   
   • If your TV has an HDMI ARC or eARC port, connect the HDMI cable to it.
   • If your TV doesn't have an HDMI ARC or eARC port, connect the HDMI cable to your TV's optical port with the Sonos Optical Audio Adapter (sold separately):
   1. Remove the protective cap from the optical adapter, then attach the optical adapter to the HDMI cable.
   2. Connect the optical adapter to your TV's optical digital OUT port.

Note: Make sure the optical adapter aligns correctly into the port before securely plugging it in. Inserting the adapter incorrectly may damage the adapter.

Wall mount

Use the Sonos Arc Ultra Wall Mount (sold separately) to mount Arc Ultra to the wall below (recommended) or above your TV. Sonos recommends:

• Keep 4 in (10 cm) of space (minimum) between the mounted soundbar and your TV.
• Make sure the controls are facing up.
• Keep both ends of the soundbar at least 1 in (2.5 cm) from a wall or other obstructions.

Note: Arc Ultra is also compatible with Sonos Arc Wall Mount.

Contents

• Sonos Arc Ultra Wall Mount bracket
• Positioning guide (don't discard—it may look like packing material)
• 2 knobs
• 6 wall anchors
• 6 screws

Installation

1. Use the wall mount bracket to mark screw locations. Align the top edge with the bottom of your TV. There should be 5.5 in (14 cm) between the top of the wall mount bracket and the TV.
   Mark the screw locations and remove the wall mount bracket for now.
   
2. If you're using the included wall anchors, use a 5/16 in / 8 mm drill bit to drill the pilot holes and then insert the wall anchors. Don't use the anchors if you're drilling into wood or plastic.
   
3. Position the wall mount bracket over the marked screw locations, using a level to confirm accuracy. Use a Phillips-head screwdriver or a power drill to screw the bracket to the wall, making sure the arrows in the center are pointing up.
   
4. Screw the 2 knobs (thumb screws) into the back of the soundbar until they are fully tightened.
   
5. Connect the power and HDMI cables to the back of the soundbar.
   Note: If you're connecting the cables to the TV at this time, be sure to plug the HDMI cable into the HDMI ARC or eARC port on your TV.
   
6. Slide the soundbar down so the knobs fit into the slots on the wall bracket. Make sure the touch controls are facing up and the soundbar is fully seated.
   

Home theater

Start with Arc Ultra and expand your system over time with Sonos speakers that easily connect over WiFi.

Use the Sonos app to configure your home theater and set up helpful features.

1. Place your compatible Sonos products around your room.
2. Set up your Sonos products in the Sonos app (if you haven't already).
3. Go to System Settings and select your Arc Ultra.
4. Select+ Connect Sub or + Set up Surrounds to get started.

Home theater settings

Use the Sonos app to adjust home theater settings:

1. Go to System Settings .
2. Select the room.
3. Navigate to Home Theater to get started.

Trueplay™

Every room is different. Trueplay^TM tuning measures how sound reflects off walls, furnishings, and other surfaces in a room, then fine tunes your Sonos speaker to make sure it sounds great no matter where you've placed it.

In the Sonos app:

1. Go to System Settings .
2. Select your Arc Ultra from the list of products.
3. Navigate to Sound and select Trueplay to get started.

Microphone and voice

There are two ways to control the microphones on Arc Ultra:

A universal microphone switch on the back turns all microphones on and off.

A voice services button on top turns voice services on and off without affecting the microphones needed for Trueplay^TM and other microphone-enabled features.

• When both are on, voice control and all microphone-enabled features are available.
• When both are off, voice control and all microphone-enabled features are unavailable.
• When the universal microphone switch is on and the voice services light is off, Trueplay^TM and other microphone-enabled features are available but voice control is off.

Voice control

You can add Sonos Voice Control, or a voice assistant you use often, for hands-free control of your Sonos system.

Note: If you're adding a voice assistant, download the voice assistant's app before adding it to your Sonos system.

To add voice control in the Sonos app:

1. Go to System Settings .
2. Select Manage.
3. Select+ Add a voice assistant to get started.

Product settings

Use the Sonos app to adjust product settings for your Arc Ultra:

1. Go to System Settings .
2. Select the room.
3. Select Arc Ultra under Products to get started.

TV Audio Swap

Instantly swap TV audio from a Arc Ultra to your Sonos Ace and feel enveloped in exhilarating surround sound and spatial audio.

Note: Only TV audio (via HDMI or optical) can stream to Sonos Ace.

Use the Sonos app (iOS only) to set up the connection between your Arc Ultra and Sonos Ace. Make sure your products are up to date and WiFi is enabled. Check out the Sonos Ace page to learn more about TV Audio Swap.

Specifications

Audio

Details & Dimensions

Power & Connectivity

What's in the box?

Requirements

Important safety information

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry soft cloth. Household cleaners or solvents can damage the finish on your Sonos products.
7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus that produce heat.
9. Protect the power cable from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
10. Only use attachments/accessories specified by the manufacturer.
11. Unplug this apparatus during lightning storms or when unused for long periods of time.
12. This product does not have any user-serviceable parts. Do not open or disassemble or attempt to repair it or replace any components. Refer all servicing to Sonos qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cable or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
13. The Mains plug should be readily available to disconnect the equipment.
14. 
    To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
15. Do not expose apparatus to dripping or splashing and do not place objects filled with liquids, such as vases, on the apparatus.

Documents / Resources

References

• Optical Audio Adapter | Sonos

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download sonos Arc Ultra Manual