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The ALTEAS ONE+NET / GENUS ONE+ WIFI offers you a new experience in using your heating and hot water installation with the Ariston NET* app.
With Ariston NET you can turn on, turn off and control the temperature of your heating and domestic hot water from your smartphone or PC, wherever you are.
You will also be able to regularly check your energy consumption and receive valuable advice on how to optimise your gas consumption at home to save money and reduce your carbon emissions.
Your comfort will always be guaranteed with Ariston NET; the APP will notify you in real time of any faults, allowing you to react quickly.
By subscribing to the Ariston Net PRO service, your remote assistance centre will be able to constantly monitor your product, intervene promptly where necessary and in some cases, thanks to artificial intelligence, even prevent malfunctions.
For more information, visit the Ariston NET website www.ariston.com/it/ariston-net.
* The installation must have been carried out by a Gas Safe Registered engineer.
For more information call us on 0333 240 8777.
If you smell gas or are worried about gas safety, you can call the National Gas Emergency Service free on 0800 111 999 at any time, day or night.
Legend:
Programming key
Check the water pressure on the pressure gauge and make sure that the figure is between 0.6 and1.5 bar when the system is cold. If the pressure is just under the minimum value the display will request a filling procedure - see note below.
FILLING PROCEDURE
RE-ESTABLISH THE CORRECT PRESSURE USING THE FILLING LOOP (POSITIONED UNDERNEATH THE BOILER) AND PRESS THE MODE BUTTON FOR 5 SECONDS. THE DISPLAY SHOWS "Air Purge Active".
WHEN THE PRESSURE GAUGE INDICATES A PRESSURE OF 1 BAR, CLOSE THE FILLING VALVE AND PRESS THE MODE BUTTON. THE DISPLAY RETURNS TO NORMAL VIEW.
Re-establish the correct pressure by filling loop.
If the pressure drops very frequently, there may be a water leak at some point in the system. If this is the case a plumber should be contacted.
Note.
Connections viewed from behind boiler.
Press the ON/OFF button on the control panel to switch on the boiler. The display shows the initialisation procedure - indicated by the bar.
Once the procedure is completed, the display will visualise the temperatures set for the central heating and domestic hot water circuits (display configuration: boiler base).
It's also required to set the date, time and language - see the note below.
ATTENTION - Initial start-up
The first time the display requires a few basic settings.
First, select the language. Press the programming key b to select the language, then press the OK button to confirm.
Move on to setting the date and time. Press the programming key b to make a selection, press the OK button to confirm your selection. Press the programming key b to set the value.
Press the OK button to confirm. Save the settings by pressing OK.
Press the OK button to access the User's Menu.
Press the programming key b to scroll through the menu list and select a parameter, then press OK to confirm.
Some parameters are protected with an access code (safety code) which protects the boiler settings from unauthorised use
Use the MODE button 4 to select the desired operating mode.
Operating mode | Display |
Winter heating + hot water production for domestic use with set temperature | ![]() |
Summer only hot water production for domestic use with set temperature | ![]() |
The ignition of the burner will be signalled by the blue LED 11.
The temperature that may be obtained which varies from 40°C to 82°C. The value set previously will flash on the display.
adjusting the heating temperature has the potential to damage your heating system and/or adversely effect performance. It is recommended before doing so consult a suitably competent engineer.
It is possible to set the temperature of the domestic hot water by pressing the buttons 3 a temperature may be obtained which varies from 36°C to 60°C. The value set previously will flash on the display.
To switch off the heating, press the MODE button 4; the heating operation symbol will disappear from the display.
The boiler remains active only for the production of domestic hot water, indicating the set temperature.
To switch off the boiler press the ON/OFF button , the display will switch off.
The Anti-frost Function is already active.
ATTENTION!!
Switch off the boiler completely by switching the external electrical switch to the OFF position.
The boiler allows the 'comfort' level for the output of domestic hot water to be increased through the "COMFORT" function. This function keeps the secondary exchanger warm during the periods in which the boiler is inactive, thereby bringing the initial thermal condition of the water drawn to a higher temperature.
This function may be enabled by pressing the COMFORT button 5.
Press to select:
When the function is enabled the text COMFORT appears on the display.
It's possible to lock the control panel of the boiler by pressing the button 10. The display shows the symbol .
To unlock the control panel, press again the button 10. The symbol disappears from the display.
The AUTO function enables boiler operation to be adapted to environmental conditions and to the type of system it is installed on. Comfortable temperature is reached inside the room in the quickest way possible, without wasting money, energy or efficiency, while substantially reducing the amount of wear experienced by the components.
Your installer will advise you on the devices connectable to the boiler and will program it according to the system.
In normal boilers the water temperature inside the heating elements is usually set to a high value (70-80°C), thereby ensuring effective heating during the few really cold winter days. It then becomes excessive on less cold days (of which there are many) more typical of the autumn and winter seasons. This leads to excessive room heating after the thermostat has been switched off, resulting in energy waste and uncomfortable conditions inside the room.
The AUTO function "takes control" of the boiler and selects the best operating regime based on environmental conditions, external devices connected to the boiler and the performance required. It constantly decides at which power level to operate based on the environmental conditions and the room temperature required.
This function may be enabled by pressing the AUTO button 7.
When the function is enabled the text AUTO appears on the display.
The boiler is protected from malfunctions by means of internal checks performed by the electronic P.C.B., which stops the boiler from operating if necessary. In the event of the boiler being shut off in this manner, a code appears on the control panel display which refers to the type of shut-off and the reason behind it.
Two types of shut-off may occur:
This type of error is "volatile", which means that the boiler starts up again automatically as soon as the problem which caused the shut-off is removed.
The display shows the code and the error description.
"Fault 110 - Send Probe Damaged"
When the cause of the shut-off is resolved, the boiler will start up again and continues to operate normally.
If the boiler still indicates a safety shut-off, switch it off and contact a qualified on competent engineer.
In the event of insufficient water pressure in the heating circuit, the boiler signals a safety shutdown.
The display shows "Fault 108 - Filling Needed".
The system may be restarted, re-balancing the water pressure, by using the filling procedure - see note 1.
If the re-balancing request is performed on a frequent basis, switch the boiler off, bring the external electric switch to the OFF position, shut off the gas valve and contact a qualified technician to check for any leaks of water.
NOTE 1 - FILLING PROCEDURE
RE-ESTABLISH THE CORRECT PRESSURE USING THE FILLING LOOP (POSITIONED UNDERNEATH THE BOILER) AND PRESS THE MODE BUTTON FOR 5 SECONDS. THE DISPLAY SHOWS "AIR PURGE ACTIVE".
WHEN THE PRESSURE GAUGE INDICATES A PRESSURE OF 1 BAR, CLOSE THE FILLING VALVE AND PRESS THE MODE BUTTON.
THE DISPLAY RETURNS TO NORMAL VIEW.
This type of error is "non-volatile", which means that it is not removed automatically.
The display shows the code and the error description.
To restore normal operation press the RESET button on the control panel.
The display shows "Reset in progress" and then "Fault solved".
If the problem manifests itself again after several attempts to reset the appliance, contact a qualified and comment engineer.
If this shutdown occurs frequently, contact an authorised qualified and competent engineer, such as a Ariston Service partner for assistance. For safety reasons, the boiler will permit a maximum of 5 resets in 15 minutes (5 presses of the RESET button); at the 6th attempt within this 15-minute period the boiler will shut down and may only be operated again after the electricity supply has been disconnected.
Display | Description |
1 01 | Overheating |
5 01 | No flame detection |
1 03 | Flow Check Failed |
1 04 | |
1 05 | |
1 06 | |
1 07 | |
1 08 | Filling Needed |
3 05 | PCB Fault |
3 06 | PCB Fault |
3 07 | PCB Fault |
The anti-frost function acts on the central heating flow temperature probe only when the electrical supply is turned on.
If the primary circuit temperature falls below 8°C the pump will run for 2 minutes.
After the two minutes of circulation (fixed) the boiler will check the following:
If the flow temperature remains between 4-8°C the pump will continue to run for two minutes for a maximum of 10 times unless a temperature above 8°C is detected in the central heating flow, after this the the burner will fire. If lockout is caused by overheat the burner is kept OFF. The anti-frost function activates only when (with the boiler operating correctly):
Press the OK button to access to the User's Menu.
Press the OK button to access the menu and the sub-menu.
Press the programming key to navigate into the menu and the submenu.
Press the programming key to change the setting of the parameters.
Press the OK button to save the new settings.
Press the ESC button to exit until the normal display screen is restored.
The various parameters can be accessed and modified using the Ok button and the programming key (see fig. above).
The main screen of the display can be customised. The main screen can be used to check the time, date, boiler operating mode, temperature settings or temperatures detected by the accessories, schedule programming.
Press OK to access the display settings.
Press the programming key and select:
Press OK to confirm the choice, and press the back button , to return to the previous screen.
Press the programming key and select:
Press OK to confirm the choice, and press the ESC button , to return to the previous screen.
ATTENTION!
TIME AND DATE ARE RETRIEVED AUTOMATICALLY FROM INTERNET IN CASE THE PRODUCT IS CONNECTED. IF NOT, OR TO SET IT MANUALLY, IT IS NECESSARY TO ACCESS "CONNECTIVITY SETTINGS" AND SET THE INTERNET TIME FUNCTION TO OFF.
Press the programming key to select:
Press the OK button to confirm your selection.
Press the ESC button to return to the previous screen.
Press the programming key to select:
Press the OK button to confirm your selection.
Press the ESC button to return to the previous screen.
Press the programming key to select:
Press the OK button to confirm.
Press the ESC button to return to the previous screen.
Press the programming key to select:
Press the OK button to confirm.
Press the ESC button to return to the previous screen.
Press the programming key to select:
Press the OK button to confirm.
Press the ESC button to return to the previous screen.
Press the programming key to select:
Press the OK button to confirm.
Press the programming key to select:
Press the OK button to confirm.
Press the back button to return to the previous screen.
Press the programming key b to select:
Press the OK button to confirm.
Press the back button to return to the previous screen.
Access to the USER'S MENU
Press the programming key to select:
To set the flow temperature, press the programming key and select:
Press the programming key to select:
Press the OK button.
Press the programming key to set the flow temperature for the selected zone.
Press the OK button to confirm.
Repeat the above procedure to set the flow temperature for the other zones, if applicable.
Press the ESC button .
Change heating hot water temperature
NOTE
If there is only one heating zone, the setting of the flow temperature is done by the keys 9 - see "Domestic hot water temperature adjustment"
THE TIME PROGRAMMING IS SET FROM THE FACTORY TO THE EXTENDED "MULTILEVEL" TIME PROGRAMMING.
However, it is possible to select between:
Press OK to set heating schedule programming.
Press the programming key to select:
Press the OK button.
The display screen shows:
Press the programming key to select:
Press the OK button.
The display screen shows:
Press the programming key to select:
Press the OK button.
The display screen shows:
Press the programming key to select the zone in which you wish to apply schedule programming:
Press the OK button.
Press the programming key to select:
Press the OK button.
Press the programming key to select the day or days of the week you wish to program.
Every time a day is selected, press the OK button to confirm.
The days selected for programming appear on the display in a box.
Press the programming key to select Save.
Press the OK button and the programming key b set the start of the heating period corresponding to the flashing value.
Press the OK button to confirm.
Press the OK button and the programming key b to set the temperature of the period. If you want to add new time periods, press the programming key b
and select Add period, press the OK button.
Repeat the above procedure to set the start and end times for each period added.
Once programming is complete, press the programming key b and select Save.
Press the OK button to confirm.
Press the programming key to select:
Press the programming key to select:
Press the programming key to select:
Press the OK button to confirm.
The display reverts to showing the previous screen.
Press the ESC button to return to the main screen.
To facilitate schedule programming procedures, configuration can be carried out via:
Press the programming key to select:
Press the OK button.
Press the programming key to select the zone in which you wish to apply schedule programming.
Press the OK button.
Press the programming key to select:
Press the OK button.
Now follow the step-by-step instructions which appear on the display from time to time.
Press the OK button.
Press the programming key to select the zone in which you wish to apply schedule programming.
Press the OK button
Press the programming key to select:
Press the OK button.
Press the programming key to select among the following:
Press the OK button to confirm.
Press the programming key to scroll through the days and the heating program start and end time.
Press the programming key to select save, then press the OK button.
Press the ESC button to return to the previous screen.
Press the OK button.
Press the programming key to select the zone to which you wish to apply the setting.
Select scheduled or manual programming.
Press the OK button.
Press the ESC button to return to the previous screen.
Manual mode disables heating schedule programming.
Manual operation allows the heating to be kept on constantly.
To select manual boiler operation, press the OK button to access the Menu.
Press the programming key to select:
Press the OK button.
Press the programming key to select:
Press the programming key to select Manual mode and press the OK button.
Press the OK button again to save these settings. The display reverts to showing the previous screen.
Press the back button until the main screen reappears.
To access the domestic hot water settings, press the OK button.
Press the programming key to select:
Press the OK button.
The display screen shows:
Press the programming key to select:
Press the OK button twice.
Press the programming key to select the desired domestic hot water temperature.
Press the OK button to confirm.
Press the ESC button to return to the previous screen.
The comfort function can be used to reduce the wait time when a request for domestic hot water is made. Press the programming key to select:
Press the OK button.
Press the programming key to select:
To set special function programming, press the OK button.
Press the programming key to select:
Press the OK button.
Press the programming key to select:
Press the OK button to confirm your selection.
The holiday function disables heating during the holiday period.
Press the OK button
Press the programming key to select:
Press the OK button..
If you select ON,, press the programming key to set the date on which you are due to return home.
This will allow the system interface to resume operation - in the mode set previously - on the set date.
Press the OK button to save the settings; the display reverts to showing the previous screen.
The " " icon appears on the active sources screen when the holiday function is enabled.
The AUTO function automatically sets the boiler operating regime in accordance with the installation type and the environmental conditions.
The temperature adjustment of a building consists of maintaining the indoor temperature at a constant level while the temperature outside changes.
Press the OK button.
Press the programming key to select:
Press the OK button to save the settings; the display reverts to showing the previous screen.
If the heating hot water temperature does not match the desired value, it can be increased or decreased using the set heating temperature parameter.
The correction bar appears on the display.
The "AUTO " icon appears on the display.
Press the ESC button to return to the main screen.
CONNECTIVITY SETTING
At the end of the commissioning operations, the request to activate the ARISTON NET service appears on the display.
Press the OK button to continue the procedure, follow the on-screen instructions.
When NO is pressed, the display asks if the configuration message should be repeated.
Select OK or NO.
Network configuration can be accessed from the User Menu.
Discover Ariston Net services!
To activate the Remote Control of the boiler refer to the ARISTON NET quick start guide in the box
Access to the USER'S MENU
Press the programming key to select:
Press the OK button.
Press the OK button. The display shows the Connectivity Settings menu
Our boilers are designed to function either with Natural Gas (Methane, G20) or LPG (Propane, G31).
If you need to change from one gas to another then you should speak to a Gas Safe Registered engineer or please call Ariston on 0333 240 8777.
Schedule an annual service for the boiler with a Gas Safe Registered engineer.
Correct maintenance always results in savings in the cost of running the system.
Failure to arrange an annual service for the appliance will invalidate the warranty of the appliance.
Key to symbols:
Failure to comply with this warning could expose the user to the risk of serious or fatal personal injury
Failure to comply with this warning risks damage to property, plants or animals
Do not perform operations which involve opening the appliance.
Electrocution from live components.
Personal injury caused by burns due to overheated components, or wounds caused by sharp edges or protrusions.
Do not perform operations which involve removing the appliance from its installation space.
Electrocution from live components.
Flooding caused by water leaking from disconnected piping.
Explosions, fires or intoxication caused by gas leaking from disconnected piping.
Do not damage the power supply cable.
Electrocution from live uninsulated wires.
Do not leave anything on top of the appliance.
Personal injury caused by an object falling off the appliance as a result of vibrations.
Damage to the appliance or items underneath it caused by the object falling off as a result of vibrations.
Do not climb onto the appliance.
Personal injury caused by the appliance falling.
Damage to the appliance or any objects underneath it caused by the appliance falling away from its installation space.
Do not climb onto chairs, stools, ladders or unstable supports to clean the appliance.
Personal injury caused by falling from a height or cuts (stepladders shutting accidentally).
Do not attempt to clean the appliance without first switching it off and turning the external switch to the OFF position.
Electrocution from live components.
Do not use insecticides, solvents or aggressive detergents to clean the appliance.
Damage to plastic and painted parts.
Do not use the appliance for any use other than normal domestic use.
Damage to the appliance caused by operation overload.
Damage caused to objects treated inappropriately.
Do not allow children or inexperienced individuals to operate the appliance.
Damage to the appliance caused by improper use.
If you believe there is a smell of burning or smoke coming from the appliance, turn off the appliance immediately, open all windows and call the gas emergency service provider.
Personal injury caused by burns, smoke inhalation, intoxication.
If there is a strong smell of gas, turn off the building main gas valve, open all windows and call for assistance from the gas emergency service provider.
Explosions, fires or intoxication.
This appliance can be used by children aged from 8 years and above and person with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
The installation and first ignition of the boiler must be performed by qualified Gas Safe Registered engineer in compliance with Gas Safety (instillation & use) regulations and all other national regulations regarding installation, and in conformity with any requirements established by local authorities and public health organisations.
After the boiler has been installed, the installer must ensure that the end user receives the declaration of conformity and the operating manual, and should provide all necessary information as to how the boiler and the safety devices should be handled.
This appliance is designed to produce hot water for domestic use (combi version).
It should be connected to a heating system and a domestic hot water system, both of which must be compatible with its performance and power levels.
The use of the appliance for purposes other than those specified is strictly forbidden. The manufacturer cannot be held responsible for any damage caused by improper, incorrect and unreasonable use of the appliance or by the failure to comply with the instructions given in this manual.
Installation, maintenance and all other interventions must be carried out in full conformity with the governing legal regulations and the instructions provided by the manufacturer. Incorrect installation can harm persons, animals and possessions; the manufacturing company shall not be held responsible for any damage caused as a result.
In the event of any maintenance or other structural work in the immediate vicinity of the flue gas exhaust devices and their accessories (chimney), switch the appliance off. When the work has been completed, ask a suitably qualified and competent engineer to check the conformity of the flue gas exhaust devices and their accessories (chimney) with the gas regulations. When the work has been completed, ask a qualified technician to check the efficiency of the ducting and the devices.
If the boiler should be out of use for a prolonged period, it is recommended that the electrical power supply be disconnected and that the external gas cock be closed. If low temperatures are expected, the boiler and system pipe work should be drained in order to prevent frost damage.
Ensure the boiler is switched off before cleaning any exterior parts of the appliance.
Do not allow children or inexperienced persons to use the appliance without supervision.
The Benchmark commissioning checklist, which can be found at the back of the installation instructions, must be completed in full by the installer and be left with the boiler or be made available upon request by any attending Ariston representative.
The boiler must be serviced annually either by a local Gas Safe Registered engineer or managed by Ariston directly which can be arranged by calling 0333 240 8777.
If the boiler is not serviced directly through Ariston then proof service must be sent in to Ariston UK.
Registration is online at www.ariston.com/uk.
Manufactured by
Ariston S.p. A.
Viale Aristide Merloni 45
60044 Fabriano (AN)
ITALY
ariston.com
Imported by
Ariston UK Ltd
3 Juniper West
Basildon
SS15 6SJ
UK
ariston.com/uk
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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