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This TV is equipped with this quick setup guide and embedded E-Manual ( > Settings > System> Advanced System > E-Manual).
E-Manual support functions | ||
![]() | QR Code | Scan to open the E-Manual on your mobile device. |
![]() | Search | Find the help you are looking for. |
This Quick Setup Guide supports the following models:
55U7K / 55U75K / 55U78KM
65U7K / 65U75K / 65U78KM
75U7K / 75U75K / 75U78KM
What's in the box Your Hisense TV comes with the following items:
NOTE:
If you need the AV adapter cable, please contact us and we will send it to you for free.
To prevent accidentally discarding items that came with your TV, be sure to check ALL of the foam in the carton box.
Disclaimer: This Quick Setup Guide is intended as a general guideline to help you set up your TV. Images throughout this document are for illustrative purposes only and may differ from the actual product.
Before you start using your TV, attach your TV stand or mount it on the wall.
Attach the TV stand
To attach the TV stand legs to your TV:
65" (165.1cm) / 75" (190.5cm)
Note: If your table is long enough to place the TV on top of, then insert the stands into the screw holes 'A' that are shown in the illustration. If your table is NOT long enough, then insert the stands into the screw holes 'B' that are shown in the illustration. Note that these two installation methods types cannot be mixed.
Attach the wall mount bracket (not included)
Before you begin the third-party manufacturer instructions, be sure to do the following things:
Wall mount hole pattern(mm) | 400 x 200 (55")(139.7cm) 400 x 300 (65")(165.1cm) 400 x 400 (75")(190.5cm) |
Wall mount screw size | M6 |
NOTE:
Check to ensure that you have connected right cables for right ports securely. Loose connections can affect the quality of the picture image and color.
Power indicator | The light is white in standby mode. |
![]() Power button (Standby/Source) | When the TV is in standby mode, quick press the power button, and TV will be turned on. When the TV is on, quick press the power button to call up the menu:
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SERIAL | Service use only. |
ANT/CABLE | Connect an outdoor VHF/UHF antenna. |
HDMI | Connect a High Definition Multimedia Interface (HDMI) cable from an external device. |
AV IN | Connect a composite video cable and left-right audio cables from an external AV device. |
HEADPHONE/ ![]() | Connect headphones to hear audio from the TV. Headphones with microphones are not supported. |
RESET | Power off / restart (quick press) Reset your TV back to the factory setting (long press for 5 seconds) |
USB | Connect a USB device for browsing photos, music and movies. The rate of speed of USB 3.0 port 10 times faster than the USB 2.0 port. NOTE: You can still plug a USB 2.0 device into a USB 3.0 port; however, the rate of speed will not be as fast. USB 3.0 devices are also backwards compatible with USB 2.0 ports.. |
LAN | Connect an Ethernet cable to access a network or the Internet. The TV also has a wireless connectivity feature. |
DIGITAL AUDIO OUT | Connect an optical cable from an external digital audio system. |
The Google Assistant can answer your questions or help you change TV configuration. Before using this function, connect the TV to the Internet and sign in your Google account. When you turn on the TV for the first time, you can select Set up Google TV to sign into a Google Account by the setup guide, if you select Set up basic TV, you can also set it later by pressing to select Set up Google TV.
The following table shows the buttons on your remote control and describes what they are for.
NOTE:
NOTE:
Connect your power cord to the TV and plug it into a power outlet. Your TV will display a launch screen showing the Hisense logo.
The first time you turn on your TV, there is a guided setup to make it easy to connect your TV to the Internet and complete the setup of your TV.
And setup is done, congratulations!
Now that you've completed the first-time setup, enjoy your TV!
Text-to-Speech (TTS) and Video Description can help you to navigate the menus on the screen and hear an audio description of relevant programs. Text-to-Speech can convert written text into voice to help visually impaired people listen to the information they are unable to read. In addition, the Video Description has an audio narration added to certain programs that will describe the main visual elements which visually impaired users may not be able to see.
Follow the steps below to enable the functions:
or you can:
Text-to-Speech(TTS) and Audio Description functionalities on Google TV - Hisense USA (hisense-usa.com)
If you are having trouble with your TV, first try turning it off and on again. If this does not fix the problem, check the tips in the following table. If your problem is not listed in the following table, then contact us at one of the phone numbers shown at the end of this manual.
Issues | Possible solutions |
No sound or picture |
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I have connected an external source to my TV and I get no picture and/or sound |
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When I tum on my TV, there is a delay for a few seconds before the picture appears. Is this normal? |
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The picture is normal but there is no sound |
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Sound but no picture or black and white picture |
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The sound and/or picture is distorted or appears wavy |
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The sound and picture is blurry or cuts out |
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A horizontal or vertical stripe appears on the picture and/or the picture is shaking |
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The plastic cabinet makes a clicking type of sound |
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The remote control does not work |
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Model Name | 55U7K 55U75K 55U78KM | 65U7K 65U75K 65U78KM | 75U7K 75U75K 75U78KM | |
Dimension (W x H x D) | Without Stand | 48.4 x 28.2 x 3.1 inches (1 230 x 716 x 78 mm) | 57.1 x 33.1 x 3.1 inches (1 451 x 840 x 78 mm) | 65.9 x 38.0 x 3.1 inches (1 673 x 964 x 79 mm) |
With Stand | 48.4 x 30.6 x 12.3 inches (1 230 x 777 x 313 mm) | 57.1 x 35.5 x 12.3 inches (1 451 x 901 x 313 mm) | 65.9 x 40.4 x 15.3 inches (1 673 x 1 026 x 388 mm) | |
Weight | Without Stand | 30.6 lbs (13.9 kg) | 43.4 lbs (19.7 kg) | 62.4 lbs (28.3 kg) |
With Stand | 31.7 lbs (14.4 kg) | 44.5 lbs (20.2 kg) | 63.7 lbs (28.9 kg) | |
TV Stand Width(W x D) | 39.5 x 12.3 inches (1 004 x 313 mm) | 46.2 x 12.3 inches/27.7 x 12.3 inches (1 173 x 313 mm) / (703 x 313 mm) | 55.1 x 15.3 inches/23.0 x 15.3 inches (1 399 x 388 x 388 mm) | |
Active Screen Size (Diagonal) | 54.6 inches (138.7 cm) | 64.5 inches (163.8 cm) | 74.5 inches (189.3 cm) | |
Screen Resolution | 3840 x 2160 | |||
Audio Power | 2 x 10W + 20W | 2 x 10W + 20W | 2 x 10W + 20W | |
Power consumption | 170 W | 220 W | 260 W | |
Power Supply | 100-240 V~ 50/60 Hz | |||
Connectivity | Built-in Wireless feature (2x2 three band) | |||
Receiving Channels | VHF: 2 - 13, UHF: 14 - 69, CATV: 1 - 125 Digital Terrestrial Broadcast (8VSB): 2 - 69 Digital cable (64/256 QAM): 1 - 135 Next-Gen TV (QPSK-4096QAM): 2-36 | |||
Tuner Type | Frequency synthesized | |||
Receiving System | Analog: NTSC Digital: ATSC 1.0/Next-Gen TV/QAM on cable | |||
Operating Temperature | 41°F - 95°F(5°C - 35°C) | |||
Operating Humidity | 20% to 80% non-condensing | |||
Storage Temperature | 5°F to 113°F(-150°C to 45°C) | |||
Storage Humidity | 10% to 70%, non-condensing |
Disclaimer: All products, product specifications, and data are subject to change without notice to improve reliability, function, design or othenvise.
If you would like to know 'all things Hisense', contact us using the support info:
The model and serial number of the TV is located on the back and/or on one side of the TV. We recommend that you record this if you ever need service.
Country | U.S.A | CANADA | MEXICO |
Customer Care Center |
Hisense USA Corporation 105 Satellite BLVD Suite I, Suwanee, GA 30024 |
Hisense Canada Co., Ltd 2283 Argentia Road, Unit 16 Mississauga, ON, Canada L5N 5Z2 |
Hisense Mexico S. de R.L. de C.V. Blvd. Miguel de Cervantes Saavedra No 301 Torre Norte Piso 2, Col. Ampliaciön Granada Miguel Hidalgo, Ciudad de México, C.P. 11520 |
Hisense Support Page | http://wwwhisensecanada.com/support/ | https://hisense.com.mx/support/ | |
Register your TV |
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Hisense U7 Series, 55U7K, 55U75K, 55U78KM, 65U7K Manual
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