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Hisense 32A4K, 32A45K, 32A46K, 32A47K Manual

Introduction

Before using the TV, please read this guide carefully and keep it for future reference.

If you would like to know 'all things Hisense', contact us using the support info:

The model and serial number of the TV is located on the back and/or on one side of the TV. We recommend that you record this if you ever need service.

Country U.S.A CANADA
Customer Care Center
  • Phone: 1-888-935-8880
  • Hours of Operation:
    Monday - Friday: 9 AM to 9 PM EST
    Saturday - Sunday: 9 AM to 6 PM EST
  • Service Email: Service@hisenseusa.com
USA:
Hisense USA Corporation
105 Satellite BLVD Suite I, Suwanee, GA
30024
  • Phone: 1-855-344-7367
  • Hours of Operation:
    Monday - Friday: 8 AM to 8 PM EST
    Saturday - Sunday: 9 AM to 6 PM EST, Federal holidays excluded
  • Service Email: canadasupport@hisense.com
CANADA:
Hisense Canada Co., Ltd
2283 Argentia Road, Unit 16 Mississauga, ON, Canada
L5N 5Z2
Hisense Support Page

http://www.hisenseusa.com/support/

http://www.hisensecanada.com/support/

Register your TV

http://www.hisenseusa.com/support/register

http://www.hisensecanada.com/support/productReg.asp

What's in the box

Your Hisense TV comes with the following items:

  • TV
  • remote control
  • 2 base stands
  • 4 screws
  • Quick Setup Guide (this document)
  • 1 set of AA or AAA (1.5Vcc) batteries
  • Important Safety Information and Warranty Card
  • 4 screws


To prevent accidentally discarding items that came with your TV, be sure to check ALL of the foam in the carton box.

  • Please check foam for accessories before discarding.

  • * This Quick Setup Guide is intended as a general guideline to help you set up your TV. Images throughout this document are for illustrative purposes only and may differ from the actual product.

Getting started

Step 1. Attach stand or mount

Before you start using your TV, attach your TV stand or mount it on the wall.

  • Disconnect the AC power cord before installing a stand or a wall mount bracket.
  • The LED display on your TV is fragile. Make sure the TV screen is not scratched or damaged by hard objects or from pressure.
  • After the installation is complete, make sure the TV is steady on a table or firmly attached to a wall mount, before removing all protective film, if any.

Attach the TV stand

Attach the TV stand

To attach the TV stand legs to your TV

  1. Carefully place your TV face down on a clean, soft and flat surface.
  2. Insert the TV base stands into the bottom slots on your TV.
  3. Use the screws provided to secure each base stand tightly.

Attach the wall mount bracket (not included)

Attach the wall mount bracket (not included)

Before you begin the third-party manufacturer instructions, be sure to do the following things:

  1. Place the TV face down on a clean, safe and cushioned surface.
  2. Remove the TV stand if you have already attached it.
  3. Place spacers (not included) in the corresponding bracket holes.

  • Follow instructions provided with the wall mount bracket. If it is not correctly mounted, the TV may fall and cause property damage or personal injury.
  • When you attach the mount, be sure to use spacers (provided by the third-party manufacturer) between the TV and the bracket.
  • To prevent internal damage to the TV and to ensure it is mounted securely, be sure to use fixing screws (not included) that are 8.0 - 10.0 mm in length when measured from the attaching surface of the rear cover.

Wall mount hole pattern(mm) 100 × 200(32")(81.2 cm)
200 × 200 (40"/43")(101.6 cm/109.2 cm)
Wall mount screw size M6
  • We do not recommend hanging the TV on a slanted wall, and when wall mounting make sure your television remains parallel to the wall and does not lean forward.

warning NOTE:

  • If installed on a ceiling or slanted wall, or the television installed is not parallel to the wall, the television may fall and result in property damage or severe personal injury.
  • If you have additional questions, please contact the wall mount manufacturer or the retailer from which you purchased the TV.
  • The diameter and length of the screws differ depending on the wall mount bracket model.

Step 2. Connect devices to your TV

Check to ensure that you have connected right cables for right ports securely. Loose connections can affect the quality of the picture image and color.
Connect devices to your TV - Part 1

Connect devices to your TV - Part 2

Power indicator The light is red in standby mode.

Power button
Press the button to turn on / off the TV.
ANT/CABLE Connect an outdoor VHF/UHF antenna or cable.
HDMI Connect a High Definition Multimedia Interface (HDMI) cable from an external device.
AV IN Connect a composite video cable and left-right audio cables from an external AV device.
HEADPHONE / Connect headphones to hear audio from the TV.
Headphones with microphones are not supported.
USB Connect a USB device for browsing photos, music and movies. Hard disks with a total current consumption or impulse current consumption greater than 500mA are not supported.
DIGITAL AUDIO OUT Connect an optical cable from an external digital audio system.
LAN Connect an Ethernet cable to access a network or the Internet. The TV also has a wireless connectivity feature.

Step 3. Get your remote ready

The following table shows the buttons on your remote control and describes what they are for.
Get your remote ready

warning NOTE:

  • Buttons listed here are for reference only. Actual remote control may vary depending on model, country/region.
  • * Pressing the button in different scenarios will have different responses.

Insert the batteries

  1. Take off the back cover to open the battery compartment of the remote control.
  2. Insert two AA or AAA (1.5Vcc) size batteries. Make sure to match the (+) and (-) ends of the batteries with the (+) and (-) ends indicated in the battery compartment.
  3. Restore the battery compartment cover.

Important information about the remote and batteries

  • Discard batteries in a designated disposal area. Do not throw them into a fire.
  • Remove old batteries immediately to prevent them from leaking into the battery compartment.
  • If you do not intend to use the remote control for a long time, then remove the batteries.
  • Battery chemicals can cause a rash. If the batteries leak, clean the battery compartment with a cloth. If chemicals touch your skin then wash it immediately.
  • Do not mix old and new batteries.
  • Do not mix alkaline, standard (carbon-zinc) or rechargeable (NiCd, NiMH, etc.) batteries.
  • Do not continue using the remote if it gets warm or hot.
  • Call our Support Center immediately on the support website.

Remote control range information

  • The remote control can work at a distance of up to 26 feet (792.5 cm) in front of the TV set.
  • It can work at a 30 degree horizontal or vertical angle.

Pairing the remote control

  1. Pair the remote to the TV after you power it on. Keep the remote control within 10 feet (304.8 cm) from the TV.
  2. Press the Home button on the remote control, select icon to enter the Settings menu to select Remotes & Accessories.
  3. Press and hold the and button at least 3 seconds to start pairing. Select the remote name, and press the [OK] button to start pairing.
  4. If the remote pairs successfully, a confirmation will display on the screen. If it does not pair successfully, an unsuccessful message will display. Repeat the previous steps.

warning NOTE:

  • If an unknown error occurs with the remote, it could have been caused by interference. Try to remove what's causing the interference and pair the remote again.
  • If an unknown error occurs with the remote control while the battery power is normal, you can take out the batteries and press any key for 1~2 seconds, and insert them back. The remote control can work normally.
  • The remote cannot be paired to the TV while the TV is in the standby mode.

Step 4. Power on the TV

Plug the power cord into a power outlet.
Your TV will display a launch screen showing the Hisense logo.

Step 5. Complete the first-time setup

The first time you turn on your TV, there is a guided setup to make it easy to connect your TV to the Internet and complete the setup of your TV.

Step 6. Establish a network connection

  1. Press the [ ] button on the remote, and select Settings to enter the Settings menu.
  2. Select Network & Internet.

Establish a wired network connection
Establish a wired network connection

Establish a wireless network connection
Establish a wireless network connection

And setup is done, congratulations!
Now that you've completed the first-time setup, enjoy your TV!

Troubleshooting

If you are having trouble with your TV, first try turning it off and on again. If this does not fix the problem, check the tips in the following table. If your problem is not listed in the following table, then contact us at one of the phone numbers on page before.

Issues Possible solutions
No sound or picture
  • Check if the power cord is plugged into a powered AC outlet.
  • Press the Power button on the remote control to activate the unit from 'Standby' mode.
  • Check to see if the LED light is on or not. If it is, then the TV is receiving power.
I have connected an external source to my TV and I get no picture and/or sound.
  • Check for the correct output connection on the external source and for the correct input connection on the TV.
  • Make sure you have made the correct selection for the input mode for the incoming signal.
When I turn on my TV, there is a delay for a few seconds before the picture appears. Is this normal?
  • Yes, this is normal. The TV is initializing and searching for previous setting information.
The picture is normal but there is no sound
  • Check the volume settings.
  • Check if 'Mute' mode is set to On.
Sound but no picture or black and white picture
  • If the picture is black and white, unplug the TV from the AC outlet and replug it after 60 seconds.
  • Check that the Color is set to 50 or higher.
  • Try different TV channels.
The sound and/or picture is distorted or appears wavy
  • An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move it farther away from the TV.
  • Insert the power plug of the TV set into another power outlet.
The sound and picture is blurry or cuts out
  • If using an external antenna, check the direction, position and connection of the antenna.
  • Adjust the direction of your antenna or reset or fine tune the channel.
A horizontal or vertical stripe appears on the picture and/or the picture is shaking
  • Check if there is an appliance or electric tool nearby that is causing interference.
The plastic cabinet makes a "clicking" type of sound
  • The 'click' sound can occur when the temperature of the television changes. This change causes the television cabinet to expand or contract, which makes the sound.
    This is normal and the TV is OK.
The remote control does not work
  • Confirm that TV still has power and is operational.
  • Change the batteries in the remote control.
  • Check if the batteries are correctly installed.

Product Specifications

Product Specifications

*All products, product specifications, and data are subject to change without notice to improve reliability, function, design or otherwise.

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Hisense 32A4K, 32A45K, 32A46K, 32A47K Manual

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