Helpful Hints (Problems/Solutions) - Sanyo DP42545 Owner's Manual

HELPFUL HINTS (PROBLEMS/SOLUTIONS)

Because of the Quality we build into our product,
very few problems are actual TV defects. Most prob-
lems only involve simple hookup or setup changes that
can be solved by the customer. Please check the chart
Problem: Check these Conditions:
TV turns off
G
automatically
G
No picture, sound
G
(Digital Picture)
G
G
G
No Captioning
G
G
Cannot customize
G
Caption
Cannot display
G
picture on a full
screen
Poor Picture/Sound
G
(watching Analog)
G
G
G
G
"No Signal" message
G
appears on screen
G
G
G
Pixilation of Digital
G
image
No TV Stereo or
G
SAP sound
Cannot select or scan
G
some channels
G
G
G
G
No Cable channels
G
above number 13
Remote Control
G
will not work TV
G
Poor Color
G
G
Afterimages (ghosts)
G
appear
Cabinet makes
G
popping sound
Check signal (Cable/Ant.) connection
Power surge protection feature
Check antenna/external connections
May be station trouble, NO signal broad-
cast
MUTE function may be on.
The Plasma TV takes a few seconds to
display an image.
Check if station is broadcasting a
Closed-Caption signal.
Select another channel.
Digital Caption signal is not being
broadcast.
Pillar Box (4:3) signal being broadcast.
Check if program is in color.
Check antenna/external connections.
Color or Tint misadjusted.
May be station trouble.
May be MUTE function is on.
Check Audio/Video connections.
Check external equipment connections.
Check external equipment setting.
Check antenna connection.
Press INFO key and check signal
strength.
Check if station is broadcasting a true
MTS stereo signal or a SAP signal.
Channel may be removed from
memory.
Check antenna connections.
No digital signal being broadcast
V-Guide is set to block programming.
Weak Signal
Cable Channel Indicator C should
appear next to channel number.
Check batteries.
Check if TV is plugged in.
Check if program is in color.
Color or Time misadjusted.
Do not display the same image on
screen for a long period of time. After-
images or ghosts may appear on parts
of the panel.
This is a normal condition during
warm-up and cool down of the plastic
cabinet parts.
below and try the solutions listed for your problem. If
the problem still persists, before returning your TV,
please visit our website at www.sanyotv.com or call us
toll free at 1.800.877.5032. We Can Help!
Try these Solutions:
Press POWER key.
G
The sleep timer may have been set.
G
Unplug TV momentarily.
G
Adjust antenna.
G
Try a different channel.
G
Press RESET key to restart channel
G
search.
Adjust Volume.
G
Press CAPTION key to select captioning
G
mode.
Press CAPTION key to select Analog
G
captioning.
Use the PIX SHAPE key to expand or
G
zoom the image.
Try a different channel.
G
Adjust antenna.
G
Press RESET key to restart channel
G
search.
Adjust Volume.
G
Press INPUT key.
G
Switch on external equipment.
G
Turn antenna, install signal booster.
G
Set external equipment output connec-
G
tions to match input connections.
Turn antenna, install signal booster.
G
Install outdoor Digital antenna.
G
Press AUDIO key.
G
Select CH. SCAN MEMORY and manually
G
add channels or start CH. (channel) search.
Set V-Guide to ALLOW ALL or press
G
RESET key to clear all settings and restart
channel search.
Turn antenna, install signal booster.
G
Switch Antenna Selection to Cable.
G
G
Replace batteries.
Aim remote control at front of TV.
G
Select Sports, Movie, or News to match
G
the program you are watching in the
menu system.
Use the Screen Saver function.
G
Use the White Screen Feature to repair
G
the panel.
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