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Download the soundcore app to check battery level of the earbuds, customize controls, update firmware and explore more exciting features.
If your earbuds cannot connect with the soundcore app, re-install the app or update it to the latest version in your mobile app store. Click this link to download: http://dl-soundcore.soundcore.com/qcdl?flow=soundcore.
Open the charging case, the earbuds will automatically power on and enter Bluetooth pairing mode when connecting for the first time. Select "soundcore C30i" from your device's Bluetooth list.
*A full battery recharge takes about 2 hours, and 10 minutes of charging offers 3 hours of playtime.
To connect the earbuds with two Bluetooth devices at the same time, first open the soundcore app, go to settings and select Dual Connections > Enable Dual Connections > Connect New Device.
×1: Tap once
×2: Tap twice
2s: Tap and hold for 2 seconds
*You can also customize controls in the soundcore app.
![]() | Play / Pause | Tap twice |
Next track | Tap three times | |
![]() | Answer a call | Tap twice |
Hang up | Tap and hold for 2 seconds | |
Reject a call | Tap and hold for 2 seconds | |
![]() | Activate voice assistant | Tap and hold for 2 seconds |
To power off, return the earbuds to the charging case and close the case.
Place the earbuds in the charging case and leave the case open. Press and hold the charging case button for 5 seconds until the LED indicator flashes red slowly three times.
When you connect the charging case with a power source:
When both earbuds are out of the charging case, press the button underneath to check the battery of the charging case:
When either earbud is in the charging case, press the button underneath to the check the battery of a single earbud:
You will be informed once a new firmware version is detected when you connect the earbuds to the app. Ensure the earbuds are placed in the charging case and the case remains open until the firmware update is complete. During the update, ensure the earbuds are being charged and avoid any usage.
Specifications are subject to change without notice.
Input | 5V ![]() |
Output | 5V ![]() |
Battery capacity | Earbud: 65mAh Charging Case: 470mAh |
Playtime | 10 hours / 30 hours |
Charging time | 2 hours |
Driver unit | 12mm & 17mm |
Frequency response | 20Hz~20kHz |
Impedance | 16Ω |
Waterproof rating (earbuds) | IPX4 |
Bluetooth version | 5.3 |
Bluetooth range | 15 m |
service@soundcore.com
support.mea@soundcore.com (For Middle East and Africa Only)
support@anker.com ( 日本 )
+1 (800) 988 7973 (US/Canada)
+44 (0) 1604 936200 (UK)
+49 (0) 69 9579 7960 (DE)
03 4455 7823 ( 日本 )
+86 400 0550 036 ( 中国 )
+82 02-1661-9246 ( 한국 )
+971 529750842 (Middle East & Africa)
+971 8000320817 (UAE)
+966 8008500030 (KSA)
+965 22069086 (Kuwait)
+20 8000000826 (Egypt)
+61 3 8331 4800 (Australia)
+90 (850) 460 14 14 (Türkiye)
+8 (800) 511-86-23 (Russia)
+91 18003138831 (India)
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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