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Related Manuals for REYHEE Exo
Summary of Contents for REYHEE Exo
- Page 1 User manual: Exo Before using your new REYHEE Exo electric mobility scooter, please read and comprehend all warnings, cautions, and safety instructions as labeled on the product packaging box, on the product itself, and in this user manual. SKU number: RF02...
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Page 2: Table Of Contents
Charging instructions & safety warnings................. 16 Important warnings and safety instructions..............21 How to operate your Exo....................25 Pre-ride checklist…………………………………………........….25 Getting in and sitting in the Exo……………………………………....……… 26 How to use the controls……………..............….27 How to navigate corners, curbs, and inclines………………………....……32 ... -
Page 3: Introduction
Because life happens, and sometimes events and changes create challenges for us to overcome, Reyhee prides itself on being able to offer that bit of help we sometimes need so that we may get back to doing those activities we cherish. -
Page 4: Packaging Contents
DO NOT ATTEMPT to unpack or lift - to prevent potential injury to yourself & potential damage to the product - and seek assistance. The Exo comes with the following items in the packaging box. Please identify and locate all of the following prior to assembly:... -
Page 5: Getting To Know Your Exo
Getting to know your Exo Parts diagram: Side view... - Page 6 Getting to know your Exo (cont.) Parts diagram: Rear view Console parts diagram: Top view...
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Page 7: Assembly (Unfolding & Assembling Your Exo)
2. The area around the Exo is CLEAR of any potential obstructions / hazards and passersby (including children and pets). 3. The Exo is powered OFF and the rear lever is in DRIVE mode. (This will help prevent accidental starts or movements of the Exo during assembly.) 4. - Page 8 Assembly (cont.) Step one: Unfolding the tiller 1. Locate the following on the folded tiller: a. Folding point b. Locking clamp c. Locking clip d. Pre-installed handlebars, with the following parts: i. Throttle twist control (on right handlebar) ii. Ignition switch & battery level indicator (on right handlebar) iii.
- Page 9 Assembly (cont.) Step one: Unfolding the tiller (cont.) 3. Next, while using one hand to maintain the tiller’s position, use the other hand to lift the locking clamp and push it in until it has locked both halves of the tiller securely in place.
- Page 10 Assembly (cont.) Step two: Installing the seat Keep all body parts and any dangling items AWAY from any assembly connection points, to prevent potential injury or damage. Note: the seat height is not adjustable. 1. Locate: a. Seat b. Seat lever (beneath the seat) c.
- Page 11 Assembly (cont.) Step two: Installing the seat (cont.) The following steps may require two adults to complete. Please seek assistance if you’re unable to execute (or uncertain about executing) the following steps. 3. Ensure steady footing and carefully lift the seat. 4.
- Page 12 Ensure hands are DRY before touching the power cable or battery box, as wet hands may cause electric shock. Ensure that the Exo remains powered OFF. (This will help prevent accidental starts or movements of the Exo during assembly.) ...
- Page 13 Assembly (cont.) Step three: Connecting the power cable to the battery box (cont.) 2. Locate the unconnected head of the power cable (beneath the seat). Ensure the power cable has no damage or exposed wiring. 3. On the back of the battery box is a connection port. Align the power cable’s head with the battery box’s connection port.
- Page 14 DO NOT hang anything from the basket, including (but not limited to) items that could dangle and become tangled in parts of the Exo; any form of walking aid (e.g. a cane); or any items that do not fully and safely fit inside the basket.
- Page 15 Assembly (cont.) Step four: Installing the front basket (cont.) 1. Locate the front basket, and identify the installation hooks. 2. Position the installation hooks beneath the center of the handlebar, with the basket positioned in front of the handlebar. 3. Fully hook the basket onto the handlebar. 4.
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Page 16: Important Battery & Charger Warnings
But wait! BEFORE you begin operating your Exo, please read and comprehend ALL warnings and instructions outlined hereafter. If you are not certain that you are capable of fully understanding and following all warnings and instructions below, please do not attempt to operate the product and seek assistance. -
Page 17: Charging Instructions & Safety Warnings
First ensure the Exo is powered OFF. If the lights on the battery level indicator (on the right handlebar) are on, power off the Exo by turning the ignition key to the left, and removing the key. b. How to safely remove the battery box for charging: ... - Page 18 Charging Instructions (cont.) c. Rotate the charging port cover on top of the battery box, until the charging port is fully visible. d. Locate the charger, and plug it into an appropriate and functional electric wall outlet. To prevent fire risk and suboptimal charging, DO NOT plug the charger into an extension cord or any other indirect power source.
- Page 19 Charging Instructions (cont.) e. Ensure the metal end of the charger is aligned with the charging port, then plug it in. f. Check the charging progress by observing the LED light on the charger. The LED light should turn on after the charger is plugged into the electrical wall outlet.
- Page 20 Charging Instructions (cont.) 4) Charge the battery box immediately after each use of the product. 5) How to determine charging progress: a. Each full battery charging cycle (from 0% to 100%) will take up to 7 hours. b. While the battery box is charging, the red charger light will remain on. c.
- Page 21 9) BEFORE performing any maintenance on the Exo: First ensure the Exo is powered OFF and that the rear lever is in DRIVE mode. Ensure charger is properly DISCONNECTED from the product and UNPLUGGED from the electrical wall outlet.
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Page 22: Important Warnings And Safety Instructions
But wait! BEFORE you begin operating your Exo, please read and comprehend ALL warnings and instructions outlined hereafter. IMPORTANT WARNINGS & SAFETY INSTRUCTIONS FAILURE TO COMPREHEND AND FOLLOW ALL WARNINGS & INSTRUCTIONS WILL VOID YOUR WARRANTY. WARNINGS: WHEN THE EXO IS IN USE, HEED THE FOLLOWING WARNINGS &INSTRUCTIONS... - Page 23 WARNINGS (CONT.) THE MAXIMUM WEIGHT CAPACITY OF THIS PRODUCT IS 300 LBS (136 KG), INCLUDING ANY ITEMS WORN OR CARRIED BY THE USER. CHECK PRESENCE, CONDITION, AND FUNCTIONALITY OF ALL PARTS BEFORE EACH USE. IF THERE IS ANY UNUSUAL NOISE, VIBRATION, OR CHANGE IN EASE OF USE, DO NOT ATTEMPT TO USE AND CONTACT CUSTOMER SUPPORT.
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Page 24: Additional Warnings
13) If transporting the product by ground vehicle, first ensure that it is POWERED OFF with rear lever in DRIVE MODE, fully disconnected from the charger, and safely stowed and properly secured. (See “How to Transport the Exo” for full safety instructions.) -
Page 25: Safety Instructions
NOT permitted and will automatically VOID the warranty. As an electric mobility scooter, the Exo can and is intended to move. Even when taking all necessary precautions, and heeding all warnings and instructions provided, the user and any accompanying persons may still encounter dangerous situations in which serious injury or death may occur. -
Page 26: How To Operate Your Exo
READ & COMPREHEND ALL WARNING LABELS ON YOUR EXO: Warning label on the battery box. Any other warning labels that may be on the product itself or its packaging box. (Note that the presence/design/text/location of these labels are subject to change at any time without prior notice.) -
Page 27: Getting In And Sitting In The Exo
Both feet must be placed flat on top of the deck or the footrests. If any part of your foot/feet is touching the ground while the Exo is in motion, you risk potential injury. Also ensure that no part of the... -
Page 28: How To Use The Controls
Ensure power is OFF, ignition key is REMOVED, and the rear lever is in DRIVE MODE, when the Exo is not in use. DO NOT use the controls while the Exo is being disassembled or transported. Ensure that NO children, pets, or persons with limited physical/mental faculties are able to access the ignition key or controls at any time. - Page 29 3) Rear lever Warnings: DO NOT attempt to operate the rear lever while seated in the Exo, as this may cause strain or injury. Ensure that you move the rear lever to the desired mode PRIOR to sitting in the Exo, or – if already seated – seek assistance to operate the lever.
- Page 30 Exo before you are ready. c. Once you have followed the pre-ride checklist and the Exo is powered on with the rear lever in Drive mode, GRADUALLY twist the throttle control downward to increase the speed.
- Page 31 LIGHT, INCREMENTAL touch, in order to prevent potential injury to yourself and others. Once the Exo has come to a complete stop at a safe location, and if disembarking, the user must: First POWER OFF the Exo (by turning the ignition key to the left), to prevent unintended motion and prevent the battery from continuously draining.
- Page 32 How to Operate Your Exo (cont.) 4) Throttle twist control & automatic brake (cont.) g. Once the Exo is done being used for the day, ensure it is parked in a safe, secure, and dry location. When the Exo is not in use, ALWAYS remove the ignition key and keep it in a separate and secure location.
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Page 33: How To Navigate Corners, Curbs, And Inclines
Cornering sharply at high(er) speed levels can cause the Exo to tip over, resulting in injury or product damage. Factors that may affect the risk of tipping include (but are not limited to): cornering speed, steering angle (how sharply you’re turning), uneven... - Page 34 DO NOT attempt to navigate over a curb (no higher than 2.4 inches (6 cm)) at an angle or in reverse, as this may cause the Exo to tip over, resulting in injury, product damage, or property damage.
- Page 35 DO NOT attempt to navigate up an incline higher than 8 degrees, as this may cause the Exo to tip over, resulting in injury, product damage, or property damage. DO NOT attempt to move up the incline at an angle or in reverse, as this may cause the Exo to tip over, resulting in injury, product damage, or property damage.
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Page 36: Standing Up And Getting Out Of The Exo
Standing up and getting out of the Exo 1) BEFORE standing up: a. Ensure that the Exo has come to a COMPLETE stop in a safe location on a flat even ground-level surface, where the Exo will not create any obstruction or hazard for others. -
Page 37: How To Fold The Exo
The area around the Exo is CLEAR of any potential obstructions / hazards and passersby (including children and pets). The Exo is powered OFF and the rear lever is in DRIVE MODE. (This will help prevent accidental starts or movements of the Exo during folding.) ... - Page 38 How to Operate Your Exo (cont.) How to fold the Exo (cont.) 2) Remove the front basket. 3) Remove the seat twist lock, detent pin, and seat. 4) Fold the tiller: a. Release the locking clip. b. While using one hand to maintain the tiller’s position, use the other hand to release the locking clamp and pull until it is fully released.
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Page 39: How To Transport The Exo
How to Operate Your Exo (cont.) How to fold the Exo (cont.) d. Ensure that the fully-folded Exo does NOT present any tripping hazard. DO NOT use the tiller to lift, pull, or otherwise move the Exo. The use of straps (not included) is strongly encouraged to prevent accidental/unintentional unfolding or other product movement. - Page 40 4) Ensure the back of the motor vehicle has sufficient room for the folded Exo. 5) Carefully lift the folded Exo by the frame, transport it to the motor vehicle, and load the Exo safely and securely. If you are having difficulty lifting the folded Exo, DO NOT make any further attempts and seek assistance.
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Page 41: Maintenance
For any maintenance or replacement of a part/component that is not explicitly approved by Reyhee for the user to maintain or replace by themself, DO NOT ATTEMPT to conduct maintenance or replacement, and contact customer support to locate the nearest authorized service center. - Page 42 Maintenance (cont.) 3) Cosmetic maintenance: a. Before each use of the Exo, check that all parts are CLEAR of debris, dirt, dust, and anything else that may cause obstruction or potential deterioration over time. Use a soft, dry cloth if needed.
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Page 43: Technical Specifications
Technical Specifications Model name SKU number RF02 Description Electric mobility scooter Maximum weight capacity * 300 lbs (136 kg) Drive type Rear wheel drive Maximum built-in speed limit ** 4.35 mph (7 km/h) General features Turning radius 86.6 inches (220 cm) Ground clearance 2.4 inches (6 cm) Green (RF02-GR) - Page 44 Technical Specifications (cont.) Maximum weight capacity includes the user AND any items (such as a purse) that the user may be wearing or carrying. ** Note that the maximum speed limit is the maximum possible built-in speed limit. The product is not able to exceed this speed limit.
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Page 45: Troubleshooting
Troubleshooting Questions Possible causes Corresponding answers Why is the Exo not powering on? 1. Battery box not properly 1. Ensure battery box is properly connected to the power cable. installed in the frame bracket and properly connected to the power 2. -
Page 46: Warranty
Unless a different warranty period is expressly provided with your Reyhee product, Reyhee warrants that this product – when the product is delivered to you in new condition, in original packaging, from a Reyhee authorized reseller and used in normal conditions and as described in the user manual –... - Page 47 Product replaced under the limited warranty may be replaced with a brand new or factory refurbished product. If the defective product is discontinued, end of life, or out of stock, Reyhee will issue a replacement product of equivalent value or features. Product warranty periods do not renew with replacement products.
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Page 48: Recycling And Disposal
Customer Support If your Reyhee product should require service, contact customer support to: Locate a Reyhee-approved authorized service center in your area. Obtain information about replacement parts.
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