REYHEE Flex User Manual
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REYHEE Flex User Manual

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User manual: Flex
Before using your new REYHEE Flex electric mobility scooter, please read
and comprehend all warnings, cautions, and safety instructions as labeled
on the product packaging box, on the product itself, and in this user
manual.
SKU number: RF01
www.reyhee.com
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Summary of Contents for REYHEE Flex

  • Page 1 User manual: Flex Before using your new REYHEE Flex electric mobility scooter, please read and comprehend all warnings, cautions, and safety instructions as labeled on the product packaging box, on the product itself, and in this user manual. SKU number: RF01...

  • Page 2: Table Of Contents

    Table of contents...........................2 Introduction............................3 Packaging contents………………………………………………………………………………………4 Getting to know your Flex….....................5 - 7 Assembly (unfolding & assembling your Flex)...............8 - 13 Important battery & charger warnings………………………………………………………………...14 Charging instructions & safety warnings................15 - 18 Important warnings and safety instructions................19 - 22 How to operate your Flex.................,....23 - 39...

  • Page 3: Introduction

    Because life happens, and sometimes events and changes create challenges for us to overcome, Reyhee prides itself on being able to offer that bit of help we sometimes need so that we may get back to doing those activities we cherish.

  • Page 4: Packaging Contents

    DO NOT ATTEMPT to unpack or lift - to prevent potential injury to yourself & potential damage to the product - and seek assistance. The Flex comes with the following items in the packaging box. Please identify and locate all of the following prior to assembly:...

  • Page 5: Getting To Know Your Flex

    Getting to know your Flex Parts diagram: Side view...
  • Page 6 Getting to know your Flex (cont.) Parts diagram (rear view):...
  • Page 7 Getting to know your Flex (cont.) Console & controls parts diagrams:...

  • Page 8: Assembly (Unfolding & Assembling Your Flex)

    2. The area around the Flex is CLEAR of any potential obstructions / hazards and passersby (including children and pets). 3. The Flex is powered OFF and the rear lever is in DRIVE mode. (This will help prevent accidental starts or movements of the Flex during assembly.) 4.
  • Page 9 Assembly (cont.) Step one: Installing and adjusting the tiller 1. Locate the following: a. Tiller (with pre-installed console, handlebar, & dual throttle control levers) b. Tiller adjustment knob Keep all body parts and any loose hair / clothing / jewelry / accessories AWAY from the folding point during assembly, to prevent potential injury or damage.
  • Page 10 When adjusting the tiller and determining the desired position, ALWAYS ensure the tiller adjustment knob is FULLY TIGHTENED BEFORE the user gets into the Flex to check if the current tiller position is desired. Otherwise, there may be risk of injury and product damage.
  • Page 11 Assembly (cont.) Step two: Unfolding the seat Keep all body parts and any dangling items AWAY from any assembly connection points and moving parts, to prevent potential injury or damage. DO NOT SIT ON THE SEAT - or place any persons or things on the seat - while folding or unfolding the seat, to prevent potential injury or damage.
  • Page 12 Assembly (cont.) Step three: Installing and adjusting the armrests onto the seat Keep all body parts and any dangling items AWAY from any assembly connection points and moving parts, to prevent potential injury or damage. 1. Locate: a. Left-side armrest b.
  • Page 13 NOT proceed with assembly and contact customer support. ------------------- ASSEMBLY IS NOW COMPLETE------------------- But wait! BEFORE you begin operating your Flex, please read and comprehend ALL warnings and instructions outlined hereafter. If you are not certain that you are capable of fully understanding and following all warnings and instructions hereafter, please do not attempt to operate the product and seek assistance.

  • Page 14: Important Battery & Charger Warnings

    UNPLUG the charger, DO NOT TOUCH the battery or charger further, and contact customer support. 8) Using any battery, charger, or charging cable OTHER than provided and approved by Reyhee may cause RISK OF FIRE, ELECTRICAL SHOCK, and product damage. It also automatically VOIDS your warranty.

  • Page 15: Charging Instructions

    First ensure the Flex is powered OFF. • If the lights on the battery level indicator (on the console) are on, power off the Flex by turning the ignition key to the left, and removing the key. b. Locate the charger, and plug it into an appropriate and functional electric wall outlet.
  • Page 16 Charging Instructions (cont.) c. Ensure the metal end of the charger is aligned with the charging port, then plug it in. d. Check the charging progress by observing the LED light on the charger. The LED light should turn on after the charger is plugged into the electrical wall outlet.

  • Page 17: Charging Instructions & Safety Warnings

    Charging Instructions (cont.) 4) Charge the battery immediately after each use of the product. 5) How to determine charging progress: a. Each full battery charging cycle (from 0% to 100%) will take up to 7 hours. b. While the battery is charging, the red charger light will remain on. c.
  • Page 18 9) BEFORE performing any maintenance on the Flex: • First ensure the Flex is powered OFF and that the rear lever is in DRIVE mode. • Ensure charger is properly DISCONNECTED from the product and UNPLUGGED from the electrical wall outlet.

  • Page 19: Important Warnings And Safety Instructions

    FAILURE TO COMPREHEND AND FOLLOW ALL WARNINGS & INSTRUCTIONS WILL VOID YOUR WARRANTY. WARNINGS: WHEN THE FLEX IS IN USE, HEED THE FOLLOWING WARNINGS & INSTRUCTIONS AT ALL TIMES: • THIS PRODUCT IS NOT INTENDED TO BE RIDDEN OR OPERATED BY CHILDREN OR PERSONS WITH LIMITED PHYSICAL AND/OR MENTAL FACULTIES.

  • Page 20: Additional Warnings

    WARNINGS (CONT.) • THIS PRODUCT IS INTENDED ONLY TO BE USED ON EVEN, SMOOTH, AND WELL-MAINTAINED GROUND-LEVEL SURFACES. DO NOT USE ON SURFACES THAT ARE CARPETED, UNEVEN, ELEVATED, OR OTHERWISE POTENTIALLY UNSAFE. (SEE “ADDITIONAL WARNINGS” FOR MORE DETAILS.) • THIS PRODUCT DOES NOT CONFORM TO FEDERAL MOTOR VEHICLE STANDARDS AND IS NOT INTENDED FOR OPERATION ON PUBLIC STREETS, ROADS, OR HIGHWAYS.

  • Page 21: Safety Instructions

    13) If transporting the product by ground vehicle, first ensure that it is POWERED OFF with rear lever in DRIVE MODE, fully disconnected from the charger, and safely stowed and properly secured. (See “How to Transport the Flex” for full safety instructions.)
  • Page 22 NOT permitted and will automatically VOID the warranty. As an electric mobility scooter, the Flex can and is intended to move. Even when taking all necessary precautions, and heeding all warnings and instructions provided, the user and any accompanying persons may still encounter dangerous situations in which serious injury or death may occur.

  • Page 23: How To Operate Your Flex

    READ & COMPREHEND ALL WARNING LABELS ON YOUR FLEX: • All warning labels or hangtags that may be on the product itself or its packaging box. (Note that the presence/design/text/location of these labels are subject to change at any time without prior notice.) ------------------- WHEW, FINALLY ON TO THE GOOD STUFF.

  • Page 24: Getting In And Sitting In The Flex

    • Ensure power is OFF, ignition key is REMOVED, and the rear lever is in DRIVE MODE, when the Flex is not in use. • DO NOT use the controls while the Flex is being folded, disassembled, or transported. • Ensure that NO children, pets, or persons with limited physical/mental...

  • Page 25: How To Use The Controls

    Insert ignition key into the ignition, ensuring alignment. If the key becomes stuck or unable to turn in the ignition, DO NOT attempt to force or fix it, DO NOT use the Flex, and contact customer support. d. Turn key to the right to power on the Flex.
  • Page 26 3) Rear lever Warnings: • DO NOT attempt to operate the rear lever while seated in the Flex, as this may cause strain or injury. Ensure that you move the rear lever to the desired mode PRIOR to sitting in the Flex, or – if already seated – seek assistance to operate the lever.
  • Page 27 Grip the rear lever (with your palm facing upward), and pull downward on the rear lever to engage Drive mode. o Drive mode must be used whenever the user is operating the Flex. o Drive mode ensures that the Flex will be able to automatically brake whenever the user releases the throttle control.
  • Page 28 Flex before you are ready. c. Once you have followed the pre-ride checklist and the Flex is powered on with the rear lever in Drive mode, GRADUALLY pull the right-side throttle control lever (“F”) towards you.
  • Page 29 Flex for any obstacles or potential hazards, BEFORE the Flex is moved in reverse. o The Flex speed level while moving in REVERSE is automatically lower than the maximum built-in speed limit, for safety reasons. o The reverse function will automatically activate beeping. The beeping...
  • Page 30 Gradually lower your feet from the deck to the ground, and disembark. k. Once the Flex is done being used for the day, ensure it is parked in a safe, secure, and dry location. When the Flex is not in use, ALWAYS remove the ignition key and...
  • Page 31 How to Operate Your Flex (cont.) How to use the controls (cont.) Additional warnings: • The product is NOT designed to brake on steep ascents or descents. • Sudden braking – especially at higher speeds – may result in bodily strain, injury, propulsion, or death.

  • Page 32: How To Navigate Corners, Curbs, And Inclines

    Cornering sharply at high(er) speed levels can cause the Flex to tip over, resulting in injury or product damage. Factors that may affect the risk of tipping include (but are not limited to): cornering speed, steering angle (how sharply you’re turning), uneven...
  • Page 33 DO NOT attempt to navigate over a curb higher than 2 inches (5 cm), as this will cause the Flex to tip over, resulting in injury, product damage, or property damage.
  • Page 34 DO NOT attempt to navigate up an incline higher than 8 degrees, as this may cause the Flex to tip over, resulting in injury, product damage, or property damage. DO NOT attempt to move up the incline at an angle or in reverse, as this may cause the Flex to tip over, resulting in injury, product damage, or property damage.

  • Page 35: Standing Up And Getting Out Of The Flex

    Standing up and getting out of the Flex 1) BEFORE standing up: a. Ensure that the Flex has come to a COMPLETE stop in a safe location on a flat even ground-level surface, where the Flex will not create any obstruction or hazard for others.

  • Page 36: How To Fold The Flex

    • The area around the Flex is CLEAR of any potential obstructions / hazards and passersby (including children and pets). • The Flex is powered OFF and the rear lever is in DRIVE MODE. (This will help prevent accidental starts or movements of the Flex during folding.) •...
  • Page 37 How to Operate Your Flex (cont.) How to fold the Flex (cont.) 4) While using one hand to grip the seat, use the other hand to pull up the folding bar (which releases the folding mechanism). While pulling up the folding bar, gradually fold the seat until it is fully folded.

  • Page 38: How To Transport The Flex

    Turn the tiller adjustment knob clockwise until it is FULLY TIGHTENED, to help prevent accidental tiller movement while it is not being used. d. Ensure that the fully-folded Flex does NOT present any tripping hazard. DO NOT use the tiller to lift, pull, or otherwise move the Flex.
  • Page 39 4) Ensure the back of the motor vehicle has sufficient room for the folded Flex. 5) Carefully lift the folded Flex by the frame, transport it to the motor vehicle, and load the Flex safely and securely. If you are having difficulty lifting the folded Flex, DO NOT make any further attempts and seek assistance.

  • Page 40: Maintenance

    • For any maintenance or replacement of a part/component that is not explicitly approved by Reyhee for the user to maintain or replace by themself, DO NOT ATTEMPT to conduct maintenance or replacement, and contact customer support to locate the nearest authorized service center.
  • Page 41 Maintenance (cont.) 3) Cosmetic maintenance: a. Before each use of the Flex, check that all parts are CLEAR of debris, dirt, dust, and anything else that may cause obstruction or potential deterioration over time. Use a soft, dry cloth if needed.

  • Page 42: Technical Specifications

    Technical Specifications Model name Flex SKU number RF01 Description Electric mobility scooter Maximum weight capacity * 300 lbs (136 kg) Drive type Rear wheel drive Maximum built-in speed limit ** 4 mph (6.4 km/h) General Turning radius 70.8 inches (180 cm)
  • Page 43 Technical Specifications (cont.) Maximum weight capacity includes the user AND any items (such as a purse) that the user may be wearing or carrying. ** Note that the maximum speed limit is the maximum possible built-in speed limit. The product is not able to exceed this speed limit.
  • Page 44 2. Motor is defective or at end 2. If the motor is not functioning down while I was of life. properly, DO NOT use the Flex and using it? contact customer support. Why is the charger 1. If charger light does not 1.

  • Page 45: Warranty

    Unless a different warranty period is expressly provided with your Reyhee product, Reyhee warrants that this product – when the product is delivered to you in new condition, in original packaging, from a Reyhee authorized reseller and used in normal conditions and as described in the user manual –...
  • Page 46 Product replaced under the limited warranty may be replaced with a brand new or factory refurbished product. If the defective product is discontinued, end of life, or out of stock, Reyhee will issue a replacement product of equivalent value or features. Product warranty periods do not renew with replacement products.

  • Page 47: Recycling And Disposal

    Customer Support If your Reyhee product should require service, contact customer support to: • Locate a Reyhee-approved authorized service center in your area. • Obtain information about replacement parts.

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