NOTE: NOTE: Do not attempt to replace other components than those listed above. NOTE: NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: NOTE:...
NOTE: NOTE: System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers: Run Windows Update in order to get the latest drivers from Acer:...
Disassembly Procedures Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal.
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WEEE Annex VII Component These components are classified as requiring selective treatment: Battery SSD Module WLAN Module Memory RTC Battery Touchpad Module Card Reader Board Mainboard USB Board LCD Panel Disassembly Procedures...
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Pre-disassembly Instructions Do the following prior to starting any maintenance procedures: 1. Place the system on a stable work surface. 2. Remove AC adapter from any of the ports (A) or (B) of the system and from peripherals (Figure 1-1). 3.
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NOTE: NOTE: Make sure the system is completely powered off. Disassembly Procedures...
Base Cover Removal 1. Remove eleven (11) screws from the base cover (Figure 1-3). Figure 1-3. Base Cover Removal 2. Carefully pry up the base cover starting from the upper side to release the latches. Continue releasing the remaining latches on the left, right, and bottom sides (Figure 1-4).
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3. Grasp and remove the base cover from the system (Figure 1-5). Figure 1-5. Base Cover Removal Disassembly Procedures...
Battery Pack Removal Prerequisite: Base Cover Removal 1. Find the battery pack (A) on the top assembly (Figure 1-6). 2. Detach the acetate tape (B) and mylar (C) securing the battery cable in place (Figure 1-6). Figure 1-6. Battery Pack Removal 3.
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4. Release the battery pack from the guides (marked with green circles) and battery compartment edges (marked with green lines) on the top assembly and remove it (Figure 1-8). WEEE Annex VII Component: Battery Figure 1-8. Battery Pack Removal IMPORTANT: Follow local regulations for battery disposal.
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6. Disconnect the battery cable from the battery connector (F) (Figure 1-10). Figure 1-10. Battery Pack Removal Disassembly Procedures 1-11...
WLAN Module Removal Prerequisite: Battery Pack Removal 1. Find the WLAN module (A) on the top assembly (Figure 1-13). Figure 1-13. WLAN Module Location 2. Disconnect the WLAN antenna cables from the WLAN module connectors (B) (Figure 1-14). 3. Remove one (1) screw securing the WLAN module in place (Figure 1-14).
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4. Remove the WLAN module from the mainboard connector (C) (Figure 1-15). WEEE Annex VII Component: WLAN Module Figure 1-15. WLAN Module Removal 1-14 Disassembly Procedures...
LCD Module Removal Prerequisite: Battery Pack Removal 1. Disconnect the eDP cable from the mainboard connector (A) (Figure 1-18). CAUTION: eDP cable can be damaged if removed while the mainboard connector is locked. Figure 1-18. LCD Module Removal 2. Remove six (6) screws securing the LCD hinges in place (Figure 1-19).
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3. Remove the LCD module away from the top assembly (Figure 1-20). CAUTION: Make sure all cables and antennas are moved away from the device to avoid damage during removal. Figure 1-20. LCD Module Removal 1-18 Disassembly Procedures...
RTC Battery Removal Prerequisite: SSD Module Removal 1. Disconnect the LED board FFC from the mainboard connector (A) (Figure 1-21). CAUTION: LED board FFC can be damaged if removed while the mainboard connector is locked. Figure 1-21. RTC Battery Removal Disassembly Procedures 1-19...
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2. Disconnect the RTC battery cable from the mainboard connector (B) (Figure 1-22). 3. Using plastic tweezers, carefully pry to detach the adhesive tape underneath the RTC battery (C) and then remove the RTC battery (Figure 1-22). WEEE Annex VII Component: RTC Battery Figure 1-22.
Touchpad Module Removal Prerequisite: WLAN Module Removal 1. Disconnect the fingerprint board FFC (A) from the touchpad and mainboard connectors. Then remove it from the top assembly (Figure 1-23). 2. Disconnect the keyboard FPC from the mainboard connector (B) (Figure 1-23).
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3. Disconnect the touchpad module FFC (C) from the touchpad and mainboard connectors (Figure 1-24). CAUTION: Touchpad FFC can be damaged if removed while the mainboard and touchpad module connectors are locked. Figure 1-24. Touchpad Module Removal 4. Gently peel off the insulator mylar (D) from the touchpad module (Figure 1-25).
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5. LIft the mylar tab. Remove three (3) screws securing the touchpad module in place (Figure 1-26). Figure 1-26. Touchpad Module Removal 6. Using the screwdriver, push the screw sleeve (marked with green circle) firmly to release it from the top assembly (Figure 1-27).
Card Reader Board Removal Prerequisite: SSD Module Removal 1. Disconnect the card reader board FFC (A) from the mainboard and card reader board connectors (Figure 1-28). 2. Disconnect the card reader FFC from the card reader board connector (B) (Figure 1-28).
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4. Remove three (3) screws securing the card reader board in place (Figure 1-29). Figure 1-29. Card Reader Board Removal 5. Release the card reader board from the guides (marked with green circles) and remove from the top assembly (Figure 1-30).
Mainboard Removal Prerequisite: Ensure that the SSD Module, WLAN Module, DIMM Modules, Thermal Module, and LCD Module have been disassembled prior removing the mainboard. 1. Disconnect the USB board FFC from the mainboard connector (A) (Figure 1-31). 2. Disconnect the right fan cable from the mainboard connector (B) (Figure 1-31).
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9. Remove four (4) screws securing the mainboard in place (Figure 1-32). 10. Using plastic tweezers, carefully pry to detach the adhesive tape underneath the RTC battery (I) and then remove the RTC battery (Figure 1-32). Figure 1-32. Mainboard Removal 11.
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12. Slightly lift to release the mainboard from the guides (marked with green circles) and then release it’s I/O ports from the I/O slots on the top assembly (Figure 1-34). Figure 1-34. Mainboard Removal 13. Detach the acetate tape (J) from the USB board FFC (Figure 1-35).
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14. Disconnect the UBS board FFC from the mainboard connector (K) (Figure 1-36). CAUTION: USB board FFC can be damaged if removed while the mainboard connector is locked. WEEE Annex VII Component: Mainboard Figure 1-36. Mainboard Removal Figure 1-37. Mainboard IMPORTANT: Circuit boards >10 cm²...
USB Board Removal Prerequisite: LCD Module Removal 1. Remove one (1) screw from the USB board (Figure 1-38). 2. Remove one (1) screw from the USB bracket (Figure 1-38). 3. Disconnect the USB FFC from the USB board connector (A) (Figure 1-38).
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5. Release the USB bracket from the guide (marked with green circle) and tab (marked with green line) and remove it (Figure 1-39). Figure 1-39. USB Board Removal 6. Slightly lift the USB board to release it from the guide (marked with green circle). Then slide the USB board backwards to release its I/O connectors from the I/O slots and remove it (Figure...
LCD Bezel Removal Prerequisite: LCD Module Removal 1. Pry the LCD bezel from the upper side to release latches (Figure 1-41). Figure 1-41. LCD Bezel Removal 2. Continue prying along the right side of the bezel (Figure 1-42). Figure 1-42. LCD Bezel Removal 1-32 Disassembly Procedures...
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3. Continue prying along the left side of the bezel (Figure 1-43). Figure 1-43. LCD Bezel Removal 4. Continue prying along the bottom side of the bezel until all the latches have been released (Figure 1-44). Then remove the LCD bezel from the LCD cover. Figure 1-44.
LCD Panel Removal Prerequisite: LCD Bezel Removal 1. Release the LVDS cable from the LCD hinge and from the bottom cable guides on the LCD cover (Figure 1-45). Figure 1-45. LCD Panel Removal 1-34 Disassembly Procedures...
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2. Pry slightly to access the double-sided mounting tape (A) underneath the LCD panel (B). Then pull to detach the double-sided mounting tape from the LCD cover. Repeat the same procedure to remove the double-sided mounting tape on another side of the LCD panel (Figure 1-46).
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5. Release the LVDS cable latch (Figure 1-48). Figure 1-48. LCD Panel Removal 6. Disconnect the LVDS cable from the LCD panel connector (C) (Figure 1-49). WEEE Annex VII Component: LCD Panel Figure 1-49. LCD Panel Removal 7. Remove the LCD panel. CAUTION: Make sure the LVDS cable is moved away from the device to avoid damage during LCD Panel removal.
Top Assembly Removal Prerequisite: Ensure that the Card Reader, Card Reader Board, Mainboard, USB Board, DC-IN Cable, Right Speaker, Left Speaker, and Touchpad have been disassembled prior removing the top assembly. NOTE: NOTE: The keyboard is included as part of the top assembly and can not be disassembled. In the event that the keyboard can no longer be used, replace the entire top assembly.
Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.
FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. 1-40 FRU (Field Replaceable Unit) List...
Exploded Diagrams Figure 1-52. System Exploded Diagram Table 1-2. System Exploded Diagram Description Top assembly Mainboard USB board Memory Wireless LAN module Fingerprint module FFC SSD module USB board FFC LED board FFC FRU (Field Replaceable Unit) List 1-41...
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Table 1-2. System Exploded Diagram Description Touchpad FFC DC-IN cable Hall sensor board Sponge with mylar Conductive tape for the touchpad Right I/O bracket Left I/O bracket Touchpad module Card reader board Card reader holder Left speaker Right speaker Battery Acetate tape for the battery Mylar tape for battery cable connector Thermal module...
Personal Data Removal Removing your personal data There are three options to choose from: Option 1: Select Start > Settings > Update & Security > Recovery. Under Reset this PC, select Get started. Open Recovery settings. Option 2: Restart your PC to get to the sign-in screen, then press and hold down ...
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