Troubleshooting - Samsung PL-42P5HD Owner's Instructions Manual

Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, then call your nearest service center.
Problem
Poor picture.
No picture or sound.
Poor sound quality.
Your remote control does not
operate the TV.
The TV won't turn on.
There is no screen image.
The image is too light or too dark.
The image is too large or too small.
Digital broadcasting screen
problem.
Screen is black and power indicator
light blinks steadily.
The visual qualities of digital
channels vary.
Although the TV caption shows HD,
the visual quality is not satisfactory.
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Possible Solution
Check all wire connections.
Try another channel. Press the SOURCE button.
Make sure the TV is plugged in.
Check the antenna connections.
Check that the Mute feature is Off.
Try another channel. Adjust the volume.
Press the "MODE" button to put your remote control in
the "TV" mode.
Check the battery charge of the remote control.
Check if the power plug is connected.
Check to see that both the TV and the source are
plugged in and turned on.
Adjust the Brightness or Contrast settings.
Adjust the Size settings.
Please check the digital signal strength and input
antenna.
On your computer check; Power, Signal Cable.
The TV is using its power management system.
Move the computer's mouse or press any key on the
keyboard.
On your equipment check (STB, DVD, etc) ; Power,
Signal Cable.
The TV is using its power management system.
Press the Source button on the panel or remote control.
Turn the TV off and on.
The visual qualities of digital channels may vary
depending on the original production method (analog
or digital).
➔ Classification by the information displayed when
switching channels.
➔ If the original production method is digital: High
visual quality program.
➔ If the original production method is analog: The
digital program displayed on the screen is originally
an analog program which has been converted.
The visual quality is of an SD grade.
The HD caption that appears when switching channels
or when pressing the Information button on the remote
control means the selected channel is simply a digital
channel. If the broadcasting station converts an
analog signal into digital and transmits the signal,
the visual quality may not be perfect.
(Applied to Set Top Box built-in model only.)