Do you have a question about the C31 and is the answer not in the manual?
Questions and answers
Patsy Langham
May 21, 2025
U C31 video doorbell camera accidentally dropped. Sim card came out. Where do I put it back in. I can't see a slot.
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Margaret Gehan
May 18, 2025
How do i turn down the volume of the doorbell of Eufy C31? When can i see the area viewed by the Eufy camera? i am connected to my wifi.
Carlos Chiesa
April 20, 2025
I want to install a new EUFY Video Doorbell C31 wire powered. So, what is the voltage to be used. In Argentina we have 220 volts. Is this OK or I need a transformer o something else ? Thank you
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FOR VIDEO DOORBELL INSTALLATION What You Need · Phillips-Head Screwdriver · Power Drill (15/64" Drill Bit) What's in the Box Video Doorbell C31 Rechargeable Battery Pack Extension Wires Jumpers for Existing Model: T8223 Chime Mounting Bracket Mounting Wedge Screw Hole...
The video doorbell detects motion at your porch and lets you to answer the door anytime, anywhere. You can store video clips in the built-in storage of your eufy Security HomeBase 2 or S380 HomeBase (sold separately). When someone rings...
2. Fully charge the rechargeable battery pack before installation. 3. Place the battery pack into the battery compartment. SETTING UP THE SYSTEM 1. Download and install the eufy Security app, then sign in or create an account. 2. Follow the in-app instructions to add the video doorbell.
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DETERMINING THE POWER OPTION Option 1: Battery Powered If you don't have existing doorbell wiring at your front door, use the included battery. You are free to determine the location of the doorbell, and the mounting will be easy and quick. When the battery is low, you will need to recharge it.
15° 2. Place the screw hole positioning card against the wall to mark the location. If mounting on a hard wall (brick, concrete, or stucco), use a 15/64" (5.95mm) drill bit to drill 2 holes through the screw hole positioning card. What you need: Phillips-Head Screwdriver;...
Recharging the Battery 1. Insert the detaching pin into the pin hole on the top of the doorbell, then lift the top for removal. 2. Repeat steps in "CHARGING THE BATTERY PACK". You can purchase an extra battery pack for quick replacement. DOORBELL MOUNTING (Wire Powered) Check the Doorbell Wires 1.
Choose a Location 1. Take the video doorbell to your front door and check the live view in the app. Choose a location where you can see the desired field of view. Consider the following factors: • Check if you can reuse the existing holes and anchors in the wall or door frame. •...
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15° 2. Place the screw hole positioning card against the wall to mark the location. If mounting on a hard wall (brick, concrete, or stucco), use a 15/64" (5.95mm) drill bit to drill 2 holes through the screw hole positioning card. What you need: Phillips-Head Screwdriver;...
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1. To prevent short-circuiting, make sure the wires are not touching each other after connecting them to the terminals. 2. If the wires are too short, use the extension wires and wire nuts to make them longer. Use electrical wiring tape instead if there is no more space on the wall for wire nuts.
Need help?
Do you have a question about the C31 and is the answer not in the manual?
Questions and answers
U C31 video doorbell camera accidentally dropped. Sim card came out. Where do I put it back in. I can't see a slot. .
How do i turn down the volume of the doorbell of Eufy C31? When can i see the area viewed by the Eufy camera? i am connected to my wifi.
I want to install a new EUFY Video Doorbell C31 wire powered. So, what is the voltage to be used. In Argentina we have 220 volts. Is this OK or I need a transformer o something else ? Thank you