Alcatel 2057, 2057D, 2057X Manual

Your mobile

Keys and connectors

1. Centre soft key

• Confirm an option (press the middle of the key)
• Press: access to the app list (Home screen)

2. Left soft key

• Unlock keypad
• Access to the app list (Home screen)

3. Call key

• Pick up/send a call
• Press: enter call log (from Idle screen)

4. Right soft key

5. End key

• Return to Home screen, or close a dialog box or options menu.
• Press: end a call

6. Navigation key

• Move to top, bottom, left or right menus.
  Press (from Idle screen):
• Up: to access Profiles
• Down: to access Calendar
• Right: to access Call Logs
• Left: to access Alarm

7. "*" key
   In idle screen

• Press: Input "*"
• Long press: Switch between "+/P/W"

In Edit mode:

• Press: Access to symbol table

8. "#" key Idle screen

• Press: Input "#"
• Long press: activate/deactivate the silent
  In edit mode:

Getting started

Set up

Inserting or removing the SIM/microSD card
Place the SIM card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted. To remove the card, press it and slide it out.
Power off your phone before inserting or removing the SIM/microSD card.

Charging the battery
Connect the battery charger to your phone and plug into the socket.

• Be careful not to force the plug into the socket.
• Make sure the battery is correctly inserted before connecting the charger.
• The mains socket must be near to the phone and easily accessible (avoid electric extension cables).

To reduce power consumption and energy waste, disconnect your charger when the battery is fully charged; switch off Bluetooth. In Settings you can also lower the brightness of the screen, and shorten the length of time before the screen goes to sleep.

Power on your phone

To turn your phone on, hold down the End key until the phone powers on. It will take a few seconds before the screen lights up. If you've set up a screen lock in Settings, you will need to unlock your phone using a password before the Home screen appears.
Even if no SIM card is installed, your phone will still power on and you will be able to use some of the phone's features.

Power off your phone

To turn your phone off, hold down the End key.

Home screen

1. Status bar
   • Status/Notifications

App list

Press the Left soft key or Centre soft key from the Home screen to access the App list.

Status bar

The Status bar appears at the top of your Home screen. Icons indicate your phone's status and new notification alerts appear in the Status bar.

In 2057X

	New message		Message storage is full
	Silent mode		Alarm is set
	Battery charge level		Call divert
	Level of network reception		Headset connected
	Aeroplane mode		Missed calls

In 2057D

	Level of network reception		Call divert
	Roaming

⁽¹⁾ The icons and illustrations in this guide are provided for information purposes only.

Change Home screen wallpaper

• From the Home screen, press theCentre soft key, select the Settings icon , and then press the Navigation key to select Phone settings > Display > Wallpaper > System or User defined.
• Select a new image and press theLeft soft key to save. Exit and the new image will then be displayed on your Home screen.

Contacts

Consult your Contacts

Contacts enables quick and easy access to the contact you want to reach.
You can access this function by:

• pressing the Centre soft key from the Home screen and select Contacts.
• pressing the Right soft key from the Home screen.
  

1. Press the Left soft key to access more options.
2. Press the Centre soft key to enter contact details.
3. Press the Right soft key to return to the Home screen.

Adding a contact

In your contacts list screen, select New contact, or press the Left soft key to select Options > New contact to add new contacts with detailed information.

When finished, press the Left soft key to save.

Editing your contacts

Select a contact, press the Centre soft key to access Details, select Options > Edit, and press the Centre soft key to edit.

Deleting a contact

In your contacts list screen, select a contact you want to delete, press the Left soft key to access Options, select Delete, and press the Centre soft key to delete.

Available options

From the contact list, you can access the following options:

View
View the details of the contact you've selected.

Send a text message
Send an SMS to a contact you've selected from Contacts.

Call
Make a call to the selected contact.

Edit
Edit the contact you've selected.

Delete
Delete the contact you've selected.

Copy
Copy the contact you've selected to phone or to your SIM card.

Add to Blacklist
Add the contact you've selected to your Blacklist.

Phonebook settings

• Speed dial
  You can turn on/off the status and set one or more speed dial contacts at a time.
• Extra numbers
  Enable/disable Fixed dial.
• Memory status
  Review the memory status of your phone and SIM card.
• Copy contacts
  Copy the contacts from your phone to your SIM card, or from your SIM card to your phone.
• Move contacts
  Move the contacts you've selected from your phone to your SIM card, or from your SIM card to your phone.
• Delete all
  Delete all the contacts from your phone or SIM card.

Message

Use the messaging feature to send and receive text (SMS) messages.

Write messages

• From the Home screen, press the Centre soft key and select Messaging.
• Press the Left soft key to access Write messages.
• Enter the text of the message.
• When finished, press Left soft key to select Options > Send to , select Enter number or Add from Contacts to add recipients.

How to type a message

When in edit mode, the default input method is English. You can press the Keypad to change the input method to access numbers 1,2,3... or long press the corresponding key to get the number you want.

• For normal text input, press a number key, 2-9, repeatedly until the desired character is displayed. If the next letter you want is located on the same key as the present one, press the key repeatedly until the next cursor is displayed.
• Press the key to switch between "abc--> ABC--> 123" modes.
• To insert a punctuation mark or special character, press the key.
• To enter a space, press the key.
• If you want to delete any previously typed letters or symbols, press the Right soft key to delete them one by one.

An SMS message of more than a certain number of characters (the number of characters depends on your language) will be charged as several SMS. Specific letters (accented) will increase the size of the SMS, this may cause multiple SMS to be sent to your recipient.

SMS Settings

SIM Message setting

• SMSC address
  You can view and edit your SMSC address.
• Validity period
  You can set your message validity period as 1 hour, 6 hours, 12 hours, 1 day, 3 days, 1 week or Maximum.

Memory status
You can view the memory status of your SIM card and phone.

Save sent message
Select On/Off to save sent messages or not.

Preferred storage
Set the path for the location of your saved messages.

Character set
You can set the character code as Automatic or 7 bit.

Call Logs

Making a call

Dial the desired number, press the Call key to place the call, or press the Right soft key to select a contact from Contacts. Use the up or down action of the Navigation key to select the desired contact and press the Call key. If you make a mistake, you can delete the incorrect digits by pressing the Right soft key. To hang up the call, press the End key.

International calls
To dial an international call, press and hold to enter "+", then enter the international country prefix followed by the full phone number and finally press the Call key.

Emergency calls
If your phone has network coverage, dial the emergency number and press the Call key to make an emergency call.

Answer or decline a call

When you receive a call:

• Press theLeft soft key or Call key to answer.
• Press theRight soft key or End key to decline.

Accessing voicemail

• Press and hold to call voicemail.
• Follow the prompts to set up your voicemail account.

⁽¹⁾ Contact your network operator to check service availability.

Call filter

You can set your blacklist in this menu.

Blacklist
You can add numbers to the blacklist by using the following ways:

1. From Blacklist > Blacklist numbers
   Press Left soft key to select Edit, then input the numbers
   • When finished, press Left soft key to select Options > Done You can add up to 20 blacklist numbers.
     Settings
     Enable/disable the call function for contacts on your blacklist.

Camera

Your mobile phone is equipped with a camera for taking photos and shooting videos.

Camera

To access this function, press the Centre soft key from the Home screen and select Camera.

To take a picture
The screen acts as the viewfinder. Position the object or landscape in the viewfinder, and press the Centre soft key to take pictures, press Left soft key to save.

Video

To shoot a video

• Press theLeft soft key to switch to Video mode from Camera mode.
• Press theCentre soft key to shoot a video.
• When finished, press theCentre soft key, it will be automatically saved. You can view the file by pressing Multimedia in the app list and selecting Video player.

Tools

Sound Recorder

Use this function to record audio files. The phone support AMR and WAV. The recording file you stopped will be stored in audio file automatically.

Unit Converter

Converter supports weight conversion and length conversion.

Alarm

Your phone has a built-in alarm clock with snooze feature. You can set up to five alarms with different wake-up times.

Calendar

Once you enter this menu, there is a monthly-view calendar for you to view the date. Press the Left soft key and selectOptions to Jump to date or Go to today.

Tasks

With this menu, you can add a task and set it as the alarm.

Calculator

Press the up, down, left, right and Centre soft key to select "+, -, ×, ÷" and "=" respectively.

Bluetooth

You can exchange data, such as video, images, and audio, with other Bluetooth supported devices within a limited range after pairing.

Torch

Turn on/off the torch.

Voice alarm

With this menu, you can create a voice file and set it as the alarm.

World clock

The first clock displays the time based on your location when you set up your phone. You can add other cities to show the time in their time zones.

SIM toolkit

This phone supports various service functions. The specific items depend on your SIM card and network. The Service menu will be automatically added to the phone menu when supported by your network and SIM card.
Note: Consult the local network operator for related fees and set-up details.

Fake call

You can create a fake call through this function. It helps you to politely escape from social situations at any time you wish.

Multimedia

Image viewer

You can view images with this function.
To access this function, press the Centre soft key from the Home screen and select Multimedia > Image viewer.

1. Press the Left soft key to access more options.
2. Press the Centre soft key to view the selected picture.
3. Press the Right soft key to return to Multimedia.

Modifying your picture

More options are available by pressing the Left soft key from the picture screen.

• Rotate view
  Enables you to rotate view the picture.
• Use as
  Enables you to set the picture as wallpaper.
• Send
  Send the picture via Bluetooth.
• Image information
  View picture information, such as name, size, create time, etc.

Video recorder

Use this function to shoot videos.

Video player

Use this function to play video files. Press Centre soft key to play/ pause the video player, press the volume up/down key to tune the volume and press the left or right direction key to move to the last or next video.

FM Radio

Your phone is equipped with a radio. You can use the application as a traditional radio with saved channels. In FM radio interface, press Centre soft key to play/pause the playing process of the current channel, press Volume up/down key to tune volume. You can listen to it while running other applications.
To use this feature you must plug in your headset, headset works as antenna when connected to your phone.

⁽¹⁾ FM Radio availability depends on country and operator.

Settings

To access this function, press the Centre soft key from the Home screen and select Settings.

Profiles

With this menu, you can set the mode to General, Silent,Meeting, Outdoor or Headset.

Phone settings

You can modify the phone settings, select Phone settings to reveal the following options: Time and date, Widget bar, Language, Writing language, Display, Auto update time andFlight mode.

• Time and date
  This allows you to modify date and time settings, including Set home city, Set time/date, Set format. You can also select On/Off to activate or deactivate Update with time zone.
• Widget bar
  Select On/Off to activate or deactivate the display of widgets on the main screen. Enter Edit Widgets to choose widgets that you want to display on the main screen.
• Language
  Choose the display language for messages here.
• Writing language
  Select the input language.
• Display
  This function allows you to set Wallpaper, Auto keypad lock, Keypad light time, Power on display, Power off display, Show date and time and LCD backlight.
• Flight mode
  You can switch the mode between Normal mode andFlight mode.

Security settings

SIM Security

• PIN lock
  You can protect your SIM security by inputting a PIN. The default setting is 1234.
• Change PIN
  PIN lock must be enabled.
• Change PIN2
  A protection code for certain SIM card features (FDN) will be requested if you attempt to access the card when the code is activated. Select to update it with a new one (between 4 and 8 digits).

Phone Security

• Phone lock
  You can protect your phone security by inputting a phone password. The default setting is 1234.
• Change password
  Change the phone's password.

Lock keypad by end-key
Select On/Off to activate or deactivate lock keypad by end-key.

Network settings

• Network selection
  Network connection can be switched between Automatic and Manual.

Dual SIM settings

You can set Dual SIM open, Only SIM 1 open or Only SIM 2 open.

Call settings

• Call waiting
  Activate/Deactivate the notification of a second incoming call by a beep. You can also query the status of waiting calls.
• Call divert
  You can activate, deactivate or query the status of call forwarding to voicemail or to a specified number. The following configurations are possible:
  Divert all voice calls, Divert if unreachable, Divert if no answer, Divert if busy, Divert all data calls, Cancel all diverts.
• Call barring
  The following configurations are possible:

Outgoing calls
All outgoing calls are barred.

Incoming calls
All incoming calls are barred.

Cancel all
Deactivate all call barring.

Change password
Change the original barring password for activating call barring.

⁽¹⁾ 2057D only

Line switching
You can switch to Line 1 or Line 2.

Advanced settings
You can set Auto redial, Call time reminder, connect notice and Answer mode.

Restore settings

Make the phone's settings return to their default values. End-user data will be erased. Enter the default password 1234 to confirm restore and reboot.

Regulatory & safety

View information about your phone, such as Product model, Manufacturer name, IMEI, CU Reference, etc.

About

You can view Privacy and User Terms.

My Files

To access this function, press the Centre soft key from the Home screen and select My files.
Your phone provides internal storage space for you to manage files and also supports a microSD card. The contents of the microSD card are editable. You can create a new folder and delete, edit and view the details and files it contains.

Accessories

Standard accessories

• Battery
• Charger
• Quick Start Guide
• Product Safety Information leaflet

Only use Alcatel batteries, chargers, and accessories along with your device.

Troubleshooting

Before contacting the service centre, you are advised to follow the instructions below:

• You are advised to fully charge ( ) the battery for optimal operation.
• Avoid storing large amounts of data in your phone as this may affect its performance.

and carry out the following checks:

My phone can't be switched on or is frozen

• Check the battery contacts, remove and reinstall your battery, then turn your phone on.
• Check the battery power level, charge for at least 20 minutes.

My phone has not responded for several minutes

• Restart your phone by pressing and holding the End key.
• Remove the battery and re-insert it, then restart the phone.

My phone turns off by itself

• Check whether your phone is locked when not in use, and make sure you don't accidentally turn off your phone when locking it by pressing the End key.
• Check the battery charge level.

My phone can't charge properly

• Make sure you are using an Alcatel battery and the charger from the box.
• Make sure your battery is inserted properly and clean the battery contact if it's dirty. It must be inserted before plugging in the charger.
• Make sure that your battery is not completely discharged; if battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen.
• Make sure charging is carried out under normal conditions (0°C to +40°C).
• When abroad, check that the voltage input is compatible.

My phone can't connect to a network or "No service" is displayed

• Try connecting in another location.
• Verify the network coverage with your operator.
• Check with your operator that your SIM card is valid.
• Try selecting the available network(s) manually.
• Try connecting at a later time if the network is overloaded.

My phone can't connect to the Internet

• Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card or box.
• Make sure that the internet access service of your SIM card is available.
• Check your phone's Internet connection settings.
• Make sure you are in a place with network coverage.
• Try connecting at a later time or another location.

Invalid SIM card

• Make sure the SIM card has been correctly inserted.
• Make sure the chip on your SIM card is not damaged or scratched.
• Make sure the service of your SIM card is available.

Unable to make outgoing calls

• Make sure you have dialled a valid number and have pressed thecall key.
• For international calls, check the country and area codes.
• Make sure your phone is connected to a network, and the network is not overloaded or unavailable.
• Check your subscription status with your operator (credit, SIM card valid, etc.).
• Make sure you have not barred outgoing calls.
• Make sure that your phone is not in flight mode.

Unable to receive incoming calls

• Make sure your phone is switched on and connected to a network (check if the network is overloaded or unavailable).
• Check your subscription status with your operator (credit, SIM card valid, etc.).
• Make sure you have not forwarded incoming calls.
• Make sure that you have not barred certain calls.
• Make sure that your phone is not in flight mode.

The caller's name/number does not appear when a call is received

• Check that you have subscribed to this service with your operator.
• Your caller has concealed his/her name or number.

I can't find my contacts

• Make sure your SIM card is not broken.
• Make sure your SIM card is inserted properly.
• Import all contacts stored in SIM card to phone.

The sound quality of the calls is poor

• You can adjust the volume during a call by pressing theVolume Up/down key.
• Check the network strength.
• Make sure that the receiver, connector or speaker on your phone is clean.

I am unable to use the features described in the manual

• Check with your operator to make sure that your subscription includes this service.
• Make sure this feature does not require anAlcatel accessory.

When I select a number from my contacts, the number can't be dialled

• Make sure that you have correctly recorded the number in your file.
• Make sure that you have selected the country prefix when calling a foreign country.

I am unable to add a contact to my contacts

• Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts.

My callers are unable to leave messages on my voicemail

• Contact your network operator to check service availability.

I can't access my voicemail

• Make sure your operator's voicemail number is correctly entered.
• Try later if the network is busy.

SIM card PIN locked

• Contact your network operator to obtain the PUK code (Personal Unblocking Key).

The phone can't be detected by others via Bluetooth

• Make sure that Bluetooth is turned on and your phone is visible to other users.
• Make sure that the two phones are within Bluetooth's detection range.

Specifications

Processor	ARM7+, 260MHz
Platform	MTK6261D
Memory	4MB ROM + 4MB RAM
Dimensions (LxWxT)	103x50.4x16.9 mm
Weight	89g
Display	2.4 inch main LCD screen
Network	GSM 850/900/1800/1900 (Band frequency and data speed are operator dependent.)
Connectivity	Bluetooth 3.0 3.5 mm audio jack micro-USB
Camera	0.3M by default
Audio & Video supported formats	Audio: MID, AMR, MP3(optional) Video: 3GP, MP4 (optional)
Expansion Slot	microSD
Battery (1)	Capacity: 970 mAh

Safety and use

PROTECT YOUR HEARING

To prevent possible hearing damage, do not listen at high volume levels for long periods of time. Exercise caution when holding your phone near your ear while the loudspeaker is in use.

We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.

TRAFFIC SAFETY:
Given that studies show that using a phone while driving a vehicle constitutes a real risk, even when a hands-free kit is used (car kit, headset...), drivers are requested to refrain from using their phone when the vehicle is not parked.
When driving, do not use your phone and headset to listen to music or to the radio. Using a headset can be dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic waves that can interfere with the vehicle's electronic systems such as ABS antilock brakes or airbags. To ensure that there is not a problem:

• Do not place your phone on top of the dashboard or within an airbag deployment area;
• Check with your car dealer or the car manufacturer to make sure that the dashboard is adequately shielded from the phone's electromagnetic waves.

CONDITIONS OF USE:
You are advised to switch off the phone from time to time to optimise its performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, phones can interfere with other electrical or electronic devices, or equipment using radio frequency.
Switch the phone off when you are near gas or flammable liquids.
Strictly obey all signs and instructions posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive atmosphere.
When the phone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid, or an insulin pump, etc. In particular when using the phone, you should hold it against the ear on the opposite side to the device, if any.
To avoid hearing impairment, pick up the call before holding your phone to your ear. Also move the phone away from your ear while using the "hands-free" mode because the amplified volume might cause hearing damage.
Do not let children use the phone and/or play with the phone and accessories without supervision.
If your phone has a removable cover, note that your phone may contain substances that could create an allergic reaction.
If your phone is a unibody device, the back cover and battery are not removable. If you disassemble your phone the warranty will not apply. Disassembling the phone may damage the battery, and may cause leakage of substances that could create an allergic reaction. Always handle your phone with care and keep it in a clean and dustfree place.
Do not allow your phone to be exposed to adverse weather or environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The manufacturer's recommended operating temperature range is 0°C (32°F) to +40°C (104°F).
At over 40°C (104°F) the legibility of the phone's display may be impaired, though this is temporary and not serious.
Do not open, dismantle, or attempt to repair your phone yourself.
Do not drop, throw, or bend your phone.
Do not use the phone if the glass made screen is damaged, cracked, or broken to avoid any injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended by TCL Communication Ltd. and its affiliates and are compatible with your phone model. TCL Communication Ltd. and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.
Remember to make backup copies or keep a written record of all important information stored on your phone.
Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing video games on your phone or enabling a flashing-lights feature on your phone.
Parents should monitor their children's use of video games or other features that incorporate flashing lights on the phones. All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. To limit the likelihood of such symptoms, please take the following safety precautions:

• Do not play or use a flashing-lights feature if you are tired or need sleep;
• Take a minimum of a 15-minute break hourly;
• Play in a room in which all lights are on;
• Play at the farthest distance possible from the screen;
• If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours before playing again;
• If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see a doctor.

When you play games on your phone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow the instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders.

PRIVACY:
Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your phone regarding taking photographs and recording sounds with your phone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them, as this may be considered to be an invasion of privacy. It is the user's sole responsibility to ensure that prior authorisation has been obtained, if necessary, in order to record private or confidential conversations or take a photograph of another person; the manufacturer, the seller or vendor of your phone (including the operator) disclaim any liability which may result from improper use of the phone.

BATTERY:
For a non-unibody device:
Observe the following precautions:

• Do not attempt to open the battery (due to the risk of toxic fumes and burns);
• Do not puncture, disassemble, or cause a short circuit in the battery;
• Do not burn or dispose of a used battery in household garbage or store it at temperatures above 60°C (140°F).

Batteries must be disposed of in accordance with locally applicable environmental regulations. Only use the battery for the purpose for which it was designed. Never use damaged batteries or those not recommended by TCL Communication Ltd. and/or its affiliates.

For a non-unibody device with a non-removable battery:
Observe the following precautions:

• Do not attempt to eject, replace, or open the battery;
• Do not puncture, disassemble, or cause a short circuit in the battery;
• Do not burn or dispose of your phone in household garbage or store it at temperature above 60°C (140°F).
  Phone and battery must be disposed of in accordance with locally applicable environmental regulations.

For a unibody device:
Observe the following precautions:

• Do not attempt to open the back cover;
• Do not attempt to eject, replace, or open the battery;
• Do not puncture the back cover of your phone;
• Do not burn or dispose of your phone in household rubbish or store it at temperature above 60°C (140°F);

CHARGERS:
Mains powered chargers will operate within the temperature range of: 0°C (32°F) to 40°C (104°F ).
The chargers designed for your phone meet the standard for safety of information technology equipment and office equipment use. They are also compliant with the ecodesign directive 2009/125/EC. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be used for this purpose only.
Model: PA-5V550mA-006 PA-5V550mA-015 PA-5V550mA-005 PA-5V550mA-026
Input Voltage: 100~240V
Input AC Frequency: 50/60Hz
Output Voltage: 5.0V
Output Current: 0.55A
Output Power: 2.75 W
Average active efficiency: 69.0%
No-load power consumption: 0.08 W
Model: UC11
Input Voltage: 100~240V
Input AC Frequency: 50/60Hz
Output Voltage: 5.0V
Output Current: 1.0A
Output Power: 5.0 W
Average active efficiency: 73.8%
No-load power consumption: 0.08 W

General information

• Internet address: www.alcatelmobile.com
• Hotline: See the "SERVICES" leaflet that came with your phone or go to our website.
• Manufacturer: TCL Communication Ltd.
• Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong

On our website, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by email to ask any questions you may have.
This radio equipment operates with the following frequency bands and maximum radio-frequency power:
GSM 900: 34 dBm
GSM 1800: 31 dBm
UMTS B1 (2100): 24 dBm
UMTS B8 (900): 23.5 dBm
LTE FDD B1/3/8 (2100/1800/900): 24.5 dBm
LTE FDD B7 (2600): 22.5 dBm LTE FDD 20/28 (800/700): 24 dBm Bluetooth 2.4 GHz band: 5.5 dBm.

• Additional information
  The description of accessories and components, including software, which allow the radio equipment to operate as intended, can be obtained in the full text of the EU declaration of conformity at the following internet address: http://www.alcatelmobile.com/EU_doc.

Protection against theft ⁽¹⁾
Your phone is identified by an IMEI (phone serial number) shown on the packaging label and in the phone's memory. We recommend that you note the number the first time you use your phone by entering *#06# and keep it in a safe place. It may be requested by the police or your operator if your phone is stolen. This number allows your phone to be blocked preventing a third person from using it, even with a different SIM card.

⁽¹⁾ Contact your service provider to check service availability.

Help
Refer to the following resources to get more FAQ and service information.

Consulting FAQ
Go to:
https://www.alcatelmobile.com/content/faq/

Finding your serial number or IMEI
You can find your serial number or International Mobile Equipment Identity (IMEI) on the packaging materials. Or, on the phone, press *#06# or Settings > Regulatory & safety > IMEI.

Obtaining warranty service
First follow the advice in this guide. Then check hotlines and repair centres information through:
https://www.alcatelmobile.com/content/hotline-service-center/

Using other Alcatel apps Go to:
https://www.alcatelmobile.com/content/app-services/