ALCATEL OneTouch 1030A - Mobile Phone Quick Start Guide

This product meets applicable national SAR limits of 1.6W/kg. The specific maximum SAR values can be found in the RADIOWAVES section of this user guide. When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 10 mm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call.

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Your mobile

1. Left softkey
2. Answer/Send call
   Call log 3
3. Voicemail (press and hold)
4. Right softkey
5. Switch on/Switch off End call
6. Vibrate alert (press and hold)
7. Navigation key:
   Menu/Confirm an option
   Messages
   Calendar
   Profiles
   Alarm

Keys

	Navigation key Confirm an option (press the middle of the key)
	Answer/Send a call In idle screen: Access call log (Redial) (press)
	Power on/Power off the telephone (press and hold) End call Return to idle screen
	Left softkey
	Right softkey
	Access your voicemail (press and hold)
	In Edit mode: Press: access the symbols table Press and hold: enter zero
	In Edit mode: Press: change input methods Press and hold: access the language list
	In idle screen: Press: # Press and hold: activate/deactivate vibrate mode In Edit mode: Press: (space)

Main screen icons

	Battery charge level.
	Vibrate alert: your phone vibrates, but does not ring or beep.
	Headset connected.
	Call forwarding activated: your calls are forwarded.
	Alarm or appointments programed.
	Level of network reception.
	Voicemail message received.
	Missed calls.
	Radio is on.
	Roaming.
	SIM card missing.
	Music activated.
	Silence mode: your phone does not ring, beep or vibrate with the exception of the alarm.
	SMS unread.
	Flight mode.

The icons and illustrations in this guide are provided for information purposes only.

Getting started

Removing and installing the back cover

Removing and installing the battery

Inserting and removing the SIM card
Place the SIM card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted. To remove the card, press it and slide it out.

Charging the battery

Connect the battery charger to your phone and outlet respectively.

• Charging may take about 20 minutes to start if the battery is flat.
• Be careful not to force the plug into the socket.
• Make sure the battery is correctly inserted before connecting the charger.
• The outlet must be near to the phone and easily accessible (avoid electric extension cables).
• When using your telephone for the first time, charge the battery fully (approximately 3 hours). You are advised to fully charge the battery ().
• To reduce power consumption and energy waste, when battery is fully charged, disconnect your charger from the plug; reduce the backlight time, etc.

The charge is complete when the animation stops.

Power on your phone

Hold down the key until the phone powers on.

Power off your phone

Hold down the key from the main screen.

Calls

Making a call

Dial the desired number then press the key to place the call. If you make a mistake, you can delete the incorrect digits by pressing the right softkey.
To hang up the call, press the key.

Making an emergency call
If your phone is covered by the network, dial emergency number and press the key to make an emergency call. This works even without a SIM card and without typing the PIN code.

Calling your voicemail

To access your voicemail, hold down the key.
*Contact your network operator to check service availability.

Receiving a call

When you receive an incoming call, press the key to talk and then hang up using the key.

Available functions during the call

During a call, you can use your directory, your calendar, text messages, etc. without hanging up or dropping the call.

Contacts

Consulting your contacts

To access the Contacts from the main screen, press the key and select the icon from the menu.

Adding a contact

You can add a new contact to phone or SIM card by selecting "Add contact".

Messages

Create message

From the main menu select "Messages" to create text message. You can type a message and you can also modify a predefined message in Templates. While writing a message, select "Options" to access all of the messaging options. You can save your messages that you send often to Drafts.

Specific letters (accent) will increase the size of the SMS, this may cause multiple SMS to be sent to your recipient.

Call log

Access

You can access the function using the following options:

• Select from main menu
• Press the send key from Home screen

Available options

When you press "Options", you can have access to View, Send SMS, Save to Contacts, Edit before call, Add to blacklist, Add to whitelist, Delete etc.

Music

Access this feature from the main menu by selecting "Music". You will have full flexibility of managing music on memory card. Make sure your memory card well inserted before activating music.

FM radio

Your phone is equipped with a radio with RDS functionality. You can use the application as a traditional radio with saved channels or with parallel visual information related to the radio program on the display if you tune to stations that offer Visual Radio service. You can listen to it while running other applications.
* The quality of the radio depends on the coverage of the radio station in that particular area.

My files

You will have access to all audio and visual files stored in memory card in My files. You can access a number of items with this option: My audios, My images, My videos, Other files, etc.

Inserting and removing the memory card:

To insert the microSD card with the golden contact downward.
To remove the card, press and slide it out.

Settings

From the main menu, select the menu icon and select the function of your choice in order to customize your telephone: Phone settings, Call settings, Security, Network, Restore default.

Tools

Alarm

Your mobile phone has a built-in alarm clock with a snooze feature.

Calculator

Enter a number, select the type of operation to be performed, and enter the second number, then press "=" to display the result.

Calendar

Once you enter this menu from the main menu, there is a monthly-view calendar for your view.

Voice alarm

With this menu, you may create the voice file and set it as the alarm.

Notes

You can create a note in text format by accessing "Tools\ Notes" from the main menu.

Call filter

Enable blacklist, all callers in the list will be automatically blocked. Enable whitelist, only callers in the list will be unblocked. You are allowed to add 50 contacts to each list from Contacts, Call log, Messages or to add directly by pressing key.

Services

Contact your network operator to check service availability.

Profiles

With this menu, you may personalize ringtones for different events and environments.

Making the most of your mobile

ONE TOUCH Upgrade
Using ONE TOUCH Upgrade tool you can update your phone's software from your PC.
Download ONE TOUCH Upgrade from ALCATEL ONE TOUCH website (www.alcatelonetouch.com) and install it on your PC. Launch the tool and update your phone by following the step by step instructions (refer to the User Guide provided together with the tool).
Your phone's software will now have the latest software.

All personal information will be permanently lost following the update process. We recommend you backup your personal data before upgrading.

Latin input mode

To write messages, there are two writing methods:

• Normal: this mode allows you to type a text by choosing a letter or a sequence of characters associated with a key.
• Predictive with the eZi mode: this mode speeds up the writing of your text.
• key in edit mode
  Press: access the symbols table
  Press and hold: enter zero

ALCATEL is a trademark of Alcatel-Lucent and used under license by TCT Mobile Limited.
All rights reserved © Copyright 2013 TCT Mobile Limited.
TCT Mobile Limited reserves the right to alter material or technical specification without prior notice.

PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use.

General information

• Website: www.alcatelonetouch.com
• Hot Line Number: In the United States, call 877-702-3444 for technical support.

On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have. An electronic version of this user guide is available in English and other languages according to availability on our server: www. alcatelonetouch.com Your mobile phone is a transceiver that operates on GSM networks with 850 and 1900 MHz bands.

Protection against theft (1)
Your mobile phone is identified by an IMEI (mobile phone serial number) shown on the packaging label and in the product's memory. We recommend that you note the number the first time you use your mobile phone by entering *#06# and keep it in a safe place. It may be requested by the police or your operator if your mobile phone is stolen.

Disclaimer
There may be certain differences between the user manual description and the mobile phone's operation, depending on the software release of your mobile phone or specific operator services. TCT Mobile shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be assumed by the operator exclusively.

(1) Contact your network operator for service availability.

My phone cannot charge properly

• Make sure you are using an ALCATEL ONE TOUCH battery and the charger from the box
• Clean the battery contact if it's dirty.
• Make sure your battery is inserted properly before plugging in the charger.
• Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen
• Make sure charging is carried out under normal conditions (0°C (32°F) to +40°C (104°F))
• When abroad, check that the voltage input is compatible

My phone cannot connect to a network or "No service" is displayed

• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded

Invalid SIM card

• Make sure the SIM card has been correctly inserted
• Make sure the chip on your SIM card is not damaged or scratched
• Make sure the service of your SIM card is available

Unable to make outgoing calls

• Make sure you have dialed a valid number and press the key
• For international calls, check the country and area codes
• Make sure your phone is connected to a network, and the network is not overloaded or unavailable
• Check your subscription status with your operator (credit, SIM card valid, etc.)
• Make sure you have not barred outgoing calls
• Make sure that your phone is not in flight mode

Unable to receive incoming calls

• Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network)
• Check your subscription status with your operator (credit, SIM card valid, etc.)
• Make sure you have not forwarded incoming calls
• Make sure that you have not barred certain calls
• Make sure that your phone is not in flight mode

The caller's name/number does not appear when a call is received

• Check that you have subscribed to this service with your operator
• Your caller has concealed his/her name or number

I cannot find my contacts

• Make sure your SIM card is not broken
• Make sure your SIM card is inserted properly
• Import all contacts stored in SIM card to phone

The sound quality of the calls is poor

• You can adjust the volume during a call by pressing the key
• Check the network strength
• Make sure that the receiver, connector or speaker on your phone is clean

I am unable to use the features described in the manual

• Check with your operator to make sure that your subscription includes this service
• Make sure this feature does not require an ALCATEL ONE TOUCH accessory

When I select a number from my contacts, the number cannot be dialed

• Make sure that you have correctly recorded the number in your file
• Make sure that you have inputted the country prefix when calling a foreign country

I am unable to add a contact in my contacts

• Make sure that your SIM card contacts are not full; delete some files from your SIM card or save the files in the phone contacts

My callers are unable to leave messages on my voicemail

• Contact your network operator to check service availability

I cannot access my voicemail

• Make sure your operator's voicemail number is correctly entered in "Messages\Voicemail"
• Try later if the network is busy

The flickering icon is displayed on my standby screen

• You have saved too many short messages on your SIM card; delete some of them or archive them in the phone memory

SIM card PIN locked

• Contact your network operator to obtain the PUK code (Personal Unblocking Key)

I am unable to connect my phone to my computer

• Make sure that you're using the right cable from the box

How to make your battery last longer

• Make sure you follow the complete charge time (minimum 3 hours)
• After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication
• Switch on the backlight upon request

(1)
User Data Format ALL user phone data: Contacts, messages and files will be lost permanently. Please store phone data in SIM card before you want to format