Comfort Products 60-5607M, AQ-60-5607M Manual

CONTENTS

EXTRA SPARE HARDWARE INCLUDED FOR YOUR CONVENIENCE. ITEMS ARE NOT SHOWN TO SCALE.

PARTS LIST

PART	DESCRIPTION	STOCK#	QTY..
A	Back Cushion	61-5607A	1
B	Seat Cushion	61-5607B	1
C	Armrest (left) Armrest (right)	61-ARMOL 61-ARMOR	1 1
D	Seat Plate	61-PLATEB	1
E	Gas Lift (seat post)	61-POSTA	1
F	Star Base	61-BASE5607M	1
G	Caster	61-CASTA	5
H	Gas Lift Cover	61-COVER	1

HARDWARE KIT

STOCK# 61-SCRWSETB

PART	DESCRIPTION	QTY.
I	Screwcaps	8
J	M6 x 20mm Screw	4
K	M6 x 25mm Screw	8
L	Allen Wrench	1

REPLACEMENT PARTS

IF YOU ARE MISSING ANY OF THE PARTS ABOVE, OR IF YOU HAVE A DAMAGED PART, PLEASE VISIT WWW.COMFORTPRODUCTS.NET/SUPPORT AND REFERENCE THE MODEL NUMBER AND SUPPLIER CODE ON THE FRONT OF THIS MANUAL. SIMPLY COMPLETE THE INFORMATION, AND THE PART YOU NEED. THE PART WILL NORMALLY SHIP WITHIN 48 HOURS.

ASSEMBLY INSTRUCTION (60-5607M)

DO NOT TIGHTEN SCREWS UNTIL COMPLETELY ASSEMBLED

1. Insert casters (G) into holes of star base (F). Insert gas lift (E) into center hole of star base (F). Place gas lift cover (H) over gas lift (E) as shown.
   
2. Align seat plate (D) over pre-drilled holes under seat cushion (B). (NOTE the position of seat plate handle to seat cushion FRONT). Attach seat plate (D) to seat cushion (B) using four screws (J) Tighten securely with allen wrench (L).
   
3. First, attach the left and right armrests (C) to the seat cushion (B), using the four screws (K) and the screwcaps (I) as shown. Then attach the left and right armrests (C) to the back cushion (A) using four screws (K) and the screwcaps (I) as shown.
   
4. Turn assembled chair frame upright. Position the center hole in seat plate (D) over the gas lift (E). Then carefully lower the chair onto the gas lift.
   

FUNCTION INSTRUCTION (60-5607M)

TO ADJUST SEAT HEIGHT
While seated, lean forward, lifting your body weight from the seat. Reach underneath the right side of chair and locate the handle. Lift the handle up slowly to allow the chair to rise to the desired height. To lower seat height, lift the handle slowly while seated.

360 DEGREE SWIVEL
360 degree seat swivel

FREQUENTLY ASKED QUESTIONS

• WHERE DO I FIND THE MODEL NUMBER AND SUPPLIER CODE FOR MY CHAIR?
  The chair model number and supplier code is located on a sticker underneath the seat cushion, and on the front page of your instruction manual.
• HOW DO | ORDER REPLACEMENT PARTS? WHEN AM | GOING TO RECEIVE THEM?
  For fastest service, please visit us at www.comfortproducts.net/support. Simply fill in the information, and the part you need. If your chair is covered under warranty, there is no charge for replacement parts. We normally ship replacement parts within 48 hours.

HOW DO I ADJUST THE SEAT HEIGHT?

While seated, lean forward, lifting your body weight from the seat. Reach underneath the right side of chair and locate the handle. Lift the handle
up slowly to allow the chair to rise to the desired height. To lower seat height, lift the handle slowly while seated,

HOW DO I TILT (RECLINE) IN THE CHAIR?

This model chair is not designed with a mechanism that allows for tilting (reclining) in the chair

HOW SHOULD THE CHAIR BE CLEANED?

While we do not recommend a particular brand of cleaning product, you can use a damp cloth to wipe down your chair. Or you can use an over-
the-counter cleaner made for the split-cow leather upholstery on your chair If you would like to use a cleaning product, we suggest that you test
the cleaner on the bottom side of the chair first to make sure the cleaner doesn't alter the material, before applying the product on the entire chair.
Please note that any type of discoloration or alteration made to the chair from a cleaner will automatically void the warranty.

• THE CASTERS ARE DIFFICULT TO INSTALL. HOW DO I INSTALL THE CASTERS?
  Refer to inset image, STEP 1. The metal stem needs to be fully inserted into the bottom of the star base in order for the caster to stay in. There are 2 options. One: lay the base on the carpeted ground, with the bottom of the base facing upward. Insert each caster into the hole by applying pressure with your thumb at the base of caster. They should pop in easily. Two: hold the 5-star base in an upright position (One leg is on a carpeted floor). Insert each caster into the hole. Apply pressure with one hand, while using the other to hold the base in place. You may need push the caster in with a little force, (twisting or using a soft mallet to tap in).
• MY CASTER BROKE. HOW DO I REMOVE THE METAL STEM FROM THE BASE?
  You can use pliers to remove the metal pin. Please contact www.comfortproducts.net/support and request a 61-CASTA replacement caster.
• THE CHAIR SEEMS TO WOBBLE SIDE-TO-SIDE, HOW CAN I FIX IT?
  Make sure all screws are properly tightened, especially the screws attaching the seat plate to the seat cushion. If this does not solve the problem please contact us at www.comfortproducts.net/support, or customerservice@comfortproducts.net.
• THE CHAIR SINKS OR THE GAS LIFT (SEAT POST) DOES NOT MAINTAIN ITS PRESSURE
  Refer to question above, "How do I adjust the seat height?" If the seat will not maintain its height, order a new gas lift at www.comfortproducts.net/support.
  Just fill out the information on the form, The part # for a new gas lift is 61-POSTA. To remove your gas lift from the seat plate (#61-PLATEB).
• HOW DO I REMOVE/REPLACE THE SEAT PLATE AND/OR GAS LIFT?
  To remove the seat plate from the gas lift: you will need to turn your chair over. Next, get a rubber mallet. You will want to hit around the area that the gas lift (Cylinder) goes inside the seat plate (The black metal plate attached to the seat that has a handle). After you hit the seat plate, give the gas lift a pull and see if it is coming loose. These two items are locked together by pressure; the more you hit the seat plate the more pressure will be released, Eventually the two items will separate. To remove the gas lift from the five star base: please turn the chair upside down. There are about one to two inches where the gas lift (Cylinder) goes through the 5 star base (The legs with wheels). Next, grab a rubber mallet. Then, if you look in the center of the gas lift, there is a little clip. You DO NOT want to hit the clip in the middle as it will release the pressure needed in order to raise or lower your chair. You will want to hit the outer edge or the rim of the gas lift. The more you hit the gas lift the more pressure will be released. After you give the gas lifts a few hits, it should come right out, or give it a pull and see if its loose. If it still won't budge, then visit www.comfortproducts.net/support or e-mail us at customerservice@ comfortproducts.net to order a new seat plate and gas lift.
• HOW DO I REMOVE/REPLACE THE BASE FROM THE GAS LIFT?
  You will need to use a rubber mallet and tap the post from the underside of the base. If you are still unable to disengage the base, order a new gas lift post and seat plate. If it still won't budge, visit us at www.comfortproducts.net/support and simply request a new base #61-BASE5607M.
• THE ARMRESTS SEEM LOOSE. HOW CAN I FIX THEM?
  Make sure all screws are properly tightened.
• THE PARTS DON'T SEEM TO ALIGN. WHAT SHOULD I DO?
  Do not tighten the hardware completely into the component you are assembling. Tighten hardware a quarter of the way. When all components are aligned, and the product is sitting level, then you can tighten all the screws.
• THE SCREWS WON'T THREAD INTO THE HOLES. WHAT SHOULD I DO?
  Be certain that you are aligned with the hole. Sometimes holes in soft upholstered areas are deep set, and you may not be making contact with the female inset for the screw. Also, check that there is no debris on the screw or in the inset for the screw. You can also try the spare screw.

WHAT IS THE WEIGHT LIMIT ON MY CHAIR?

Our chairs have been tested to meet BIFMA standards, and have a weight limit of up to 250 lbs, unless stated otherwise. Please refer to your warranty sheet or instruction manual for the weight limit on your chair.

SAFETY AND MAINTENANCE

• DO NOT stand on the chair. DO NOT use the chair as a stepladder.
• Use this product for seating one person at a time.
• DO NOT use this chair unless all bolts and screws are firmly secured.
• Avoid contact with sharp objects to prevent puncturing the fabric.
• Every 6 months, check all bolts and screws to ensure they are tight.
• To clean, spot clean only using a damp towel and mild cleaner. First test on a small, obscure area of fabric.
• Chair weight limit not to exceed 250 lbs.

REMOVING A 5-STAR BASE FROM YOUR OFFICE CHAIR

(NOTE: YOUR PARTS MAY DIFFER SLIGHTLY FROM THOSE SHOWN BELOW)

TOOLS NEEDED:

1. Newspaper or cardboard for work area,
2. Silicone lubricant (such as WD40),
3. Rubber Mallet

INSTRUCTIONS:

1. Spread newspaper or cardboard on your work surface.
2. Turn your chair on its side.
3. Spray lubricant around the center post where connected to your 5-star base.
4. Remove casters (wheels) from base.
5. Use the rubber mallet and bang on the center post, directly in the center of the 5-star base (Figure A).
   These two parts are engaged by pressure alone. The more you hit it, the more pressure is released, and eventually the base will release from the post.
   FIGURE A
   

REMOVING A GAS LIFT POST FROM YOUR OFFICE CHAIR

TOOLS NEEDED:

1. Newspaper or cardboard for work area,
2. Silicone lubricant (such as WD40),
3. Rubber Mallet

INSTRUCTIONS:

1. Follow instructions for removing 5-star base.
2. Spray gas lift where connected to seat plate.
3. With rubber mallet, beat on seat plate around gas lift post to release pressure (Figure B).
   The gas lift post is engaged to the seat plate by pressure alone. By banging on the seat plate, you should be able to reduce the pressure and remove the gas lift.
   FIGURE B
   

REASSEMBLING YOUR OFFICE CHAIR WITH REPLACEMENT PARTS

Tools needed: Newspaper or cardboard for work area

INSTRUCTIONS:

1. Place casters into holes of S-star base. Try the caster in another hole if not a strong fit.
2. Position the base on the ground and place the gas lift post into the center hole of the base (Figure C)
   FIGURE C
   The colored plastic button should be at the top as shown.
   
3. Place the assembled chair on top of the post so that the post fits into the hole on the seat plate. Sit in the chair to re-engage all parts (Figure D.)
   FIGURE D
   

VIDEO LINKS
You may visit these websites for a helpful video demonstration about how to change your gas lift:
http://bit.ly/TvWwot http://bit.ly/Qic7ox
base, refer to this video link:
http://bit.ly/SPGyyO

CUSTOMER SERVICE
For fastest service on claims, request for replacement parts, or questions, please visit our website at www.comfortproducts.net/support
e-mail: customerservice@comfortproducts.net
Keep your sales receipt as documentation of your ownership.
www.comfortproducts.net