Advertisement
The Ademco Vista 20P represents the latest in home and business security protection technology providing ADT customers with:
The Vista 20P is designed to be as maintenance free as possible, however we suggest that you still test your system once a month and after any alarm occurrences.
Treat the system as you would any other electrical equipment. Do not slam protected doors or windows, keep dust from accumulating on the touchpad and sensors and do not spray water or any liquid on the units.
* Your system may or may not support fire protection.
Keyword | Meaning |
Alarm | Appears when an intrusion has been detected and the system is armed (also appears during a fire alarm or audible emergency alarm). Accompanied by the protection zone in alarm. |
Away | All burglary zones, interior and perimeter, are armed. |
Instant | Entry delay is turned off. |
Stay | Perimeter burglary zones, such as protected windows and doors, are armed. |
Fire | Appears when a fire alarm or fire fault is present. Accompanied by a display of the zone in alarm. |
Bat | Low battery condition in a wireless sensor if zone number is displayed or low system battery if no zone number is displayed. |
Chime | Appears when the Chime feature is activated. |
Bypass | Arming the system with protected areas intentionally left open. |
Check | A malfunction has occurred. See area zone number to identify location of trouble event. |
No AC | AC power has been cut off and the system is running on backup battery. |
Not Ready | System not ready for arming. READY indicates the system is ready. |
When arming your system it is important to note that:
There are five possible modes for arming your system:
PLEASE NOTE: If your alarm is sounding upon return, DO NOT ENTER! CALL THE POLICE from a safe location. If you return and find that the main sounder has shut itself off but the touchpad is beeping rapidly, TAKE CAUTION! Your alarm was activated while you were out.
Your [security code] + [OFF] is used to disarm the system, to silence the alarm and trouble sounds, and to clear any alarm memories. The touchpad will emit a single tone to confirm that the system has been disarmed and/or silenced.
To clear the memory of an alarm, enter [security code] + [OFF] first, then enter [security code] + [OFF] again to clear.
Zones (also called partitions) are areas that can be bypassed when arming the system. This could be ideal for those who want to arm all but one door/window.
Bypassing zones allows you to arm your system with one or more zones intentionally unprotected. The system must be disarmed before arming. Fire zones cannot be bypassed.
To turn the door chime function on or off, press and hold the [CHIME] key for 2 seconds or press [*][9].
Your system may have been programmed to use special keys to manually active emergency (panic) functions. To active a panic function, press and hold down the designated lettered key for at least 2 seconds or press both keys of the designated key pair at the same time.
Function | Signal to Customer Care | Sound Activated |
Silent Alarm | Silent alarm | No audible alarm to indicate silent alarm has been activated but message sent to Customer Care |
Audible Alarm | Audible alarm | A loud, steady alarm on touchpad and any sounders |
Personal Alarm | Emergency alarm | Steady alarm at touchpad |
Fire Alarm | Fire alarm | Pulsing sound at external bells and sirens |
Trouble conditions are indicated by the word CHECK and continual beeping from the touchpad. Any key will silence the beeping. A display of CHECK + zone no. may indicate that a problem requires your attention. Check the specified zone area, close any open doors or windows and enter your security code and press [OFF]. If your system includes wireless sensors, the CHECK condition may be caused by some change in the environment of the protected area.
To silence trouble beeps, press any key or enter your security code and press [OFF].
For a complete list of Trouble Conditions, please refer to the Safe watch and Ademco Systems Troubleshooting page.
Your system allows for up to 47 different security codes for use by other users, however only the Master User or the Partition Programmer can assign user codes to users. User codes can be used interchangeably while performing functions, e.g., a system can be armed with one user's code and disarmed by another's, with the exception of the guest user code.
Code/Level | Command String | Notes |
Add A User (The touchpad will beep once to confirm) | Mast/Prog code + [8] + user no. + new user's code | User 01 = installer; User 02 = master; User 03 = partition 1 programmer; User 33 = partition 2 programmer |
Delete User Code | Mast/Prog code + [8] + [user no.] + [#] [0] | The user code and all attributes programmed for this user number (except for the assigned partition), including any associated RF keys, are erased from the system. |
Authority Level | Mast/Prog code + [8] + [user no.] + [#][1] + authority level | 0 = standard user; 1 = arm only; 2 = guest; 3 = duress; 4= partition programmer |
Access Group | Mast/Prog code + [8] + [user no.] + [#][2] + group (1-8) | You can assign users to a group and then set an access schedule that defines the times this group can operate the system. The system will ignore these users outside of the scheduled times. |
User's Partition (Partition 1 = users 03-32; Partition 2 = users 33-49) | Master Code [8] + [user no.] + [#][3]+ partitions + [#] (to end) | Use this command to assign the partitions a specific user can access. Enter the numbers sequentially, then end the entry with [#]. 0 = clears partition 1 and partition 2. Assignments 1 = partition 1; 2 = partition 2; 3 = common partitions |
RF User Number | Mast/Prog code + [8] + [user no.] + [#][4] + zone number | Use this command to assign a wireless button device (keyfob) to this user. For the zone number, enter the number assigned to a button on the keyfob that will be used for arming/disarming by this user. |
Pager On/Off | Mast/Prog code + [8] + [user no.] + [#][5] + [0] or [1] | Program a user to receive a message to their pager whenever this code is used to arm/disarm. 1 = allow paging; 0= no paging for this user. |
Testing allows for each protection point to be checked for proper operation. While the touchpad will beep every 40 seconds during TEST mode, no alarm messages will be sent to the Customer Care Center. We recommend testing the system once a month. To Test the System:
To learn more about testing your system, please visit System Testing.
For a more detailed description of these features, please refer to the manufacturer's complete manual.
To View Current Date and Time
Enter [security code] + [#] + [6] + [3]. The time/date will remain for about 30 seconds.
To Set Date and Time
Enter [security code] + [#] + [6] + [3]. When the time/date are displayed, press [*]. Enter the 2-digit hour setting. Press [*]. Enter the 2-minute setting. Press [1] for PM or [2] for AM. Enter the last two digits of the current year. Enter the 2-digit month setting. Enter the 2-digit day setting. When the cursor is at the last digit, press [*] or wait 10 seconds to exit.
Your system may be set up to automatically send alert messages to a pager when certain conditions occur in your system. An installer can program your system to send a message about arming, disarming, alarms, and trouble conditions. You can also program the system to send an automatic message in the event that someone has not arrived home (no disarmament) within a defined period of time.
The pager display format is AAAAAAAAAAAAAAAA – BBB – CCCC
The three digit event codes (BBBB) that can be displayed are 911 (alarm), 811 (trouble), 101 (system disarmed), and 102 (system disarmed).
For example: 911-0004 reports an alarm (911) caused by fault zone 4 (0004) and 102-0005 reports disarming system (102) by user 5 (0005). The optional 16 digit number is not included in these examples.
Single Button Paging and Latch Key Paging can be programmed by your installer. Single Button Paging allows for a single button to be pre-programmed for a certain event. For example, you can program your PAGER KEY to send a message 101-0004 to pager number 1 when the PAGER KEY is held for two seconds. A working parent might be interested in Latch Key Paging, which will alert a parent, via their pager and a secret code, if their child did not disarm the system at the scheduled time.
To Create a Schedule:
00 = clear scheduled event
01 = turn a programmed output on or off
02 = grant a user access to schedules for one or more users
03 = send a latchkey report to a pager if the system is not disarmed by a specified time; the message sent will be 777-7777
04 = automatically arm the system in stay mode at a specified time (pager report also sent)
05 = automatically arm the system in away mode at a specified time (pager report also sent)
06 = automatically disarm the system at a specified time (pager report also sent)
07 = display the word REMINDER at a specified time
Enter the desired repeat option:
0 = no repeat
1 = repeat schedule weekly
2 = repeat schedule biweekly
3 = repeat schedule every third week
4 = repeat schedule every fourth week
Note: To make a schedule that happens every day, select all days with repeat option 1. To make a schedule that runs for one week then stops, select every day with repeat 0.
The system records up to 100 events in a history log that can be viewed by the Master User. Please see the manufacturer's complete manual for an itemized code list.
To View the Event:
Single Button Arming
Your system may be programmed for Single Button Arming, which allows for activating your alarm by pressing a single function key only. You are not required to enter your user code upon arming, however the system will require your code to disarm. In order to activate your single button arming, press and hold the designated function key for two sections until the armed indicator is displayed. Please see the manufacturer's manual for a detailed explanation of this feature.
Single Button "Step" Arming
Your system may be programmed for Single Button "Step" Arming, which is similar to Single Button Arming, however the designated function key can arm the system in any of three modes; Stay, Night-Stay, and Armed-Away.
Your system may be programmed for quick bypass. This allows for bypassing several protected zones without having to enter the zone numbers individually. This feature is useful if, for example, you routinely leave certain windows open when arming at night.
To active the Quick Bypass, enter [security code] + [6] + [#]. Within a few moments, all open zones will be displayed and automatically bypassed. Make sure that only those zones that you wish to leave unprotected are bypassed and that you have not accidentally left any zones unprotected. Now you can arm your system as usual.
Using Device Commands
Your system may be programmed for this function. Please see the manufacturer's manual for a detailed explanation of this feature.
Accessing Other Partitions and Multi-Partition Arming
For information about accessing other partitions, please see the user manual for a detailed explanation of this feature.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Advertisement
Need help?
Do you have a question about the Vista 20P and is the answer not in the manual?
Questions and answers