Estimated cooking time from start to completion:
| Length of Cooking Time |
| 1.0L size | 1.8L size |
White Rice | approx. 50 minutes-1 hour |
Mixed Rice | approx. 50 minutes-1 hour |
Rinse-Free Rice | approx. 55 minutes-1 hour 5 minutes |
Quick Cookina | approx. 29-40 minutes | annrox. 30-45 minutes |
Sushi Rice | approx. 50 minutes-1 hour |
Porridae | annrox. 55 minutes-1 hour 10 minutes |
Sweet Rice | annrox. 50-55 minutes |
Brown Rice | aoorox. 1 hour 25 minutes-1 hour 50 minutes |
Germinated Brown Rice | approx. 1 hour-1 hour 10 minutes |
- The above table is 0 based on the testing conditions of 120 volts, a room temperature of 68°F, and water at a starting temperature of 64.4ºF.
- The above lengths of time are counted from Cooking till the Keep Warm process. Actual times may vary depending on the voltage, room temperature, season, and the amount of water used.
Please Follow:
- Do not open the Outer Lid during cooking to prevent imperfect cooking results.
- When cooking more than one pot of rice consecutively, allow the Main Body and the Outer Lid to cool down to body temperature; otherwise it will not cook well.
- To prevent breakdown, do not press the COOKING button when the Inner Cooking Pan is empty.
- Depending on cooking conditions, the bottom portion of the rice may become slightly browned.
HOW TO COOK RINSE-FREE RICE
- Measure the rinse-free rice with the provided green Rinse-Free Measuring Cup.
One leveled cup of rinse-free rice in the provided green Measuring Cup (for rinse-free rice) is approx. 5.8 oz.
![]()
- Add enough water to cover the rice and gently stir 2-3 times to separate the grains, and then adjust the amount of water.
Place the Inner Cooking Pan on a flat surface. Add water to the water level according to the menu setting you have chosen (see "TIPS TO COOKING GREAT-TASTING RICE BY MENUS"). For an accurate measurement, level the surface of the rice.
![]()
- Depending on the rice polishing method, starch may be left on the surface of the rice. If the water becomes cloudy, change the water and rinse once or twice to prevent scorching, boiling over or imperfect cooking.
- When cooking rice with seasonings, mix well from the bottom of the Inner Cooking Pan.
- The rice may be cooked immediately after rinsing, as soaking is not required. Soaking the rice will soften the texture of the rice.
- Select the RINSE-FREE menu by pressing the
button.
![]()
- Press the
button.
TIPS TO COOKING GREAT-TASTING RICE BY MENUS
When cooking Rinse-Free rice, use the same water level for WHITE RICE. See "HOW TO COOK RINSE-FREE RICE."
- Measure the rice accurately with the provided Measuring Cups.
White, brown and germinated brown rice
Use the Measuring Cup for white rice.
Rinse-free rice
Use the green Measuring Cup for rinse-free rice.
MIXED RICE:
Rice: | Limit the amount of rice to be cooked to 1- 4 cups for the 1.0L model and 2-6 cups for the 1.8L model; otherwise it may not cook well. |
Water Level: | Use the water level for WHITE RICE |
Menu Selection | Select the WHITE/MIXED menu setting. : Select the RINSE-FREE menu setting when using rinse-free rice. |
Ingredients: | The recommended amount of ingredients should be about 30-50% of the rice volume (weight). Excessive amount of rice may not cook properly. (1 cup of rice weighs about 5.3oz.) Chop ingredients into small pieces and place on top of the rice (do not mix into the rice). |
Remarks: | Seasonings should be mixed with soup stock or water and then added to the rice. After adjusting the amount of water, stir thoroughly. If the seasonings are added directly to the rice or if not mixed properly, scorching or imperfect cooking may occur. |
RICE MIXED WITH BARLEY:
Water Level: | Slightly above the water level for WHITE RICE |
Menu Selection: | Select the WHITE/MIXED menu setting. Select the RINSE-FREE menu setting when using rinse-free rice. |
Remarks: | The amount of barley mixed into the rice should be less than 20% of the total volume; otherwise it may not cook properly. e.g.: To cook 1 cup of rice mixed with barley, use 0.8 cup of white rice and 0.2 cup of barley. |
WHITE RICE WITH GERM:
Water Level: | Slightly above the water level for WHITE RICE |
Menu Selection: | Select the WHITE/MIXED menu setting. Because the germ can easily be washed |
Remarks: | Because the germ can easily be washed off, rinse rice gently. |
BROWN RICE:
Water Level: | Use the water level for BROWN RICE |
Menu Selection: | Select the BROWN menu setting |
SUSHI RICE:
Rice: | Use white rice or rinse-free rice. |
Water Level: | Use the water level for SUSHI RICE |
Menu Selection: | Select the SUSHI menu setting when using white rice. Select the RINSE-FREE menu setting when using rinse-free rice |
SWEET RICE:
Rice: | Wash and place in a bamboo basket for about 30 minutes to drain the water. |
Water Level: | Use the water level for SWEET RICE - When cooking only sweet rice...
Use the exact water level scale for SWEET RICE - When cooking sweet rice mixed with white rice...
Use slightly above the water level scale for SWEET RICE |
Menu Selection: | Select the SWEET menu setting. Select the SWEET menu setting even |
Ingredients: | when using rinse-free rice. Place ingredients on top of rice after adjusting the water. |
- Mixed glutinous rice cooked with adzuki beans... Bring adzuki beans to a boil, separate the beans from the hot water, cool to room temperature before using. Water used to boil the beans should also be used for cooking rice.
PORRIDGE:
Rice: | Semi-brown rice (30%, 50%, and 70%) or brown rice cannot be used to make porridge. |
Water Level: | Use the water level for PORRIDGE |
Menu Selection: | Select the PORRIDGE menu setting. Select the PORRIDGE menu setting even when using rinse-free rice. |
Ingredients: | The appropriate amount of ingredients should be about 30-50% of the rice volume (weight). Chop ingredients into small pieces and place on top of rice without mixing them into the rice. Ingredients that do not cook easily should not be used in large amounts. Boil green leaf vegetables separately and add them after the rice porridge has finished cooking. |
Rice: | Limit the amount of rice to be cooked to 1- 4 cups for the 1.0L model and 2-8 cups for the 1.8L model. Use germinated brown rice only or mix it with white rice when cooking. |
Water Level: | Use the water level for WHITE RICE |
Menu Selection: | Select the WHITE/MIXED menu setting. |
Remarks: | Your cooking results may vary and may not always be satisfactory. Certain types of germinated brown rice may cause the Rice Cooker to boil over. Do not use the Timer function when cooking germinated brown rice or soak in water for more than 30 minutes as it will absorb too much water. When cooking germinated brown rice made by a germinated brown rice maker, contact the manufacturer of the maker directly for ideal cooking methods. |
HOW TO SET THE CLOCK
It is important to set the clock first before cooking rice with the Timer. Although the clock is set before shipment from the factory, certain conditions may cause it to display an inaccurate time. If the clock is inaccurate, set the correct time as shown below.
- The clock cannot be adjusted during Cooking, Regular Keep Warm, Extended Keep Warm and Timer Cooking settings.
e.g.: If the current time is 15:01 but displays 14:58.
- Set the Inner Cooking Pan and plug in the Power Cord.
- Insert the Power Cord into the Main Body securely.
- Insert the Power Plug into an electrical outlet.
- Press the
button to initiate the Time Setting and adjust the clock to the current time.
The time display will start to blink.
button: Each press advances the time in 1-minute increments.
button: Each press moves the clock in reverse by 1 minute.
![]()
- Press and hold either button to quickly adjust in 10-minute increments.
- The time display will stop blinking after 3 seconds, indicating the Time Setting is completed.
If the time display still does not show the current time, repeat Step 2 to readjust the time.
![]()
SOUND SIGNALS & HOW TO CHANGE THEM
This product is equipped with a Sound Signal function, which will inform you when the Rice Cooker begins cooking, when the Timer is set, and when cooking has completed.
You can choose the Sound Signals from the following.
Types of Sound Signals:
Indication / Types of Sound Signals and their meanings | Melody: The default setting at the time of purchase. | Beep: Choose this setting if you wish to change from a Melody. | Silent: Choose this setting if you wish to disable the Sound Signal when cooking has completed. |
Cooking has Begun: | "Twinkle, Twinkle, Little Star" | a beep |
Timer is Set: | "Twinkle, Twinkle, Little Star" | a beep |
Cooking has Completed: | "Amaryllis" | beeps 5 times | no sound |
HOW TO CHANGE THE SOUND SIGNAL:
- Set the Inner Cooking Pan and plug in the Power Plug.
- Insert the Power Cord into the Main Body securely.
- Insert the Power Plug into an electrical outlet.
- Hold the
button for more than 3 seconds. - The setting is completed when the desired Sound Signal is heard.
- You cannot change the Sound Signal during Cooking or Keep Warm.
- If you find it difficult to change/select the Sound Signal, please start over from Step J.
WHEN CHANGING THE SOUND SIGNAL:
- Each time the TIMER button is held for more than 3 seconds, the Sound Signal will change.
![Zojirushi - Micom NS-WAC10 - WHEN CHANGING THE SOUND SIGNAL WHEN CHANGING THE SOUND SIGNAL]()
- The selected Sound Signal is stored and will remain even if the Rice Cooker is unplugged.
REGULAR KEEP WARM & EXTENDED KEEP WARM
Press the KEEP WARM SELECTION button to choose Regular Keep Warm or Extended Keep Warm.
![]()
REGULAR KEEP WARM
When cooking completes, the Rice Cooker automatically switches to Keep Warm and the REGULAR KEEP WARM light turns on.
![]()
- To start the Keep Warm mode from the reset status, press the KEEP WARM SELECTION button.
EXTENDED KEEP WARM
This function can be activated during the Keep Warm process. Use this function when keeping rice warm for a longer period of time. Drying and yellowing of rice will be reduced by maintaining the temperature slightly lower at 140°F.
- Check to make sure the REGULAR KEEP WARM light is on.
![]()
- Press the
button once.
The EXTENDED KEEP WARM light will turn on.
The EXTENDED KEEP WARM mode is not available during the following:
![]()
- PORRIDGE, SWEET, and BROWN menu settings.
- If 12 hours of Regular Keep Warm has already elapsed.
- If 4 hours of Extended Keep Warm has already elapsed.
- If the temperature of the Inner Cooking Pan is low.
- After 8 hours of Extended Keep Warm, the Rice Cooker automatically switches to Regular Keep Warm.
- Refrain from frequent opening and closing of the Outer Lid during Extended Keep Warm as a lower temperature of rice may cause odors or spoiling.
How to change from Extended Keep Warm to Regular Keep Warm:
Press the
button once.
The setting will return to Regular Keep Warm and the REGULAR KEEP WARM light will turn on.
![]()
NOTE:
- To see the current time display during Keep Warm, press the
or
button. Then press the
or
button to return to the Keep Warm display mode. Please note that this display will not automatically return to the Keep Warm display mode and must be done manually. Displays can only be changed during the Keep Warm mode. - Do not use the Extended Keep Warm mode for Mixed Rice and Germinated Brown Rice.
- Be sure to use the Keep Warm mode when storing cooked rice in the Inner Cooking Pan. - See "HOW TO USE THE KEEP WARM MODE."
CLEANING AND MAINTENANCE
Any other servicing should be performed by an authorized service representative.
- Be sure to unplug the Power Cord and allow the Main Body and the Inner Cooking Pan to cool down.
- Do not use a thinner, benzene, abrasive cleaners and brushes (nylon/metal), bleach or anything that may damage the surface of the Rice Cooker.
HOW TO CLEAN THE EXTERIOR
![Zojirushi - Micom NS-WAC10 - HOW TO CLEAN THE EXTERIOR HOW TO CLEAN THE EXTERIOR]()
HOW TO CLEAN THE INTERIOR
![Zojirushi - Micom NS-WAC10 - HOW TO CLEAN THE INTERIOR HOW TO CLEAN THE INTERIOR]()
USING THE TIMER
- This function sets the Rice Cooker to automatically finish cooking by a specific time. Once set, the timer settings are stored in "Timer 1
" and "Timer 2
"
e.g.: When you want your rice to complete cooking at 7:30. - Be sure to check if the current time is correct before setting the Timer function.
- Press the
button to select "Timer 1."
The Display shows the preset time of 6:00 and the displayed time and the COOKING light will blink.
![]()
- Press the button again and "Timer 2" preset at "18.00" will appear.
- Press the
button to select the desired Menu.
- The Timer function is not available in the QUICK COOKING and SWEET menu settings.
- Press the
or
button to set a specific time to finish cooking.
button: Each press advances the time in 10-minute increments.
button: Each press reverses the time in 10-minute increments.
![]()
- Press and hold the button to quickly forward the time in 10-minute
- Press the
button.
The COOKING light will turn off and the set time of 7:30 will be displayed and the TIMER light will turn on with a melody/beep sound.
![]()
- The COOKING button must be pressed to set the TIMER.
To use the stored Timer settings
- Once the Timer is set, the settings are stored in "Timer 1
" or "Timer 2
" You do not need to set the time again when using the same settings.
Suggested lengths for the Timer setting:
Menu Selections | Timer Settings | Menu Selections | Timer Settings |
White Rice | 1 hour-13 hours | Porridge | 1 hour 10 minutes-13 hours |
Rinse-Free Rice | 1 hour-13 hours | Brown Rice | 1 hour 50 minutes-13 hours |
Sushi Rice | 1 hour-13 hours | |
NOTE:
- To cancel the Timer setting, press the RESET button.
- To check the current time while in the Timer mode, press the
or
button for the time setting. - Do not use the Timer function for Mixed Rice. Ingredients may spoil or seasonings may settle to the bottom of the Inner Cooking Pan and your results may not be satisfactory.
- Do not use the Timer when cooking Germinated Brown Rice as it tends to absorb too much water and your results may not be satisfactory.
- The rice may be softer in texture when cooking with the Timer function.
- The remaining time till cooking completion will not be displayed when the Timer is set.
- If the Timer is set for less than the above-suggested settings, a beep will sound and the rice will start cooking immediately.
- Be sure to set the Timer for less than 13 hours (less than 8 hours for rinse-free rice), especially during summer, to prevent the soaked rice from spoiling due to the higher room temperature.
RECIPES
Measure the rice with the provided Measuring Cups.
White, brown and germinated brown rice
Use the Measuring Cup for white rice. (1 Cup= approx. 6.1 oz.)
Rinse-free rice
Use the Measuring Cup for rinse-free rice. (1 Cup= approx. 5.8 oz.)
The measurements used in these Recipes:
- 1 Tablespoon= o.s oz.
- 1 teaspoon= 0.2 oz.
MIXED RICE
Menu Selection: Select the WHITE/MIXED menu setting. Select the RINSE-FREE menu setting when using rinse-free rice.
Ingredients (4~5 servings)
Rice..... 3 cups
Chicken (or dried young sardines) 1.5 oz.
Age (fried tofu).... 1/2 slice
Carrots........ 1 oz.
Kannyaku..... 1 oz.
Gaba......... 1 oz.
Dried Shiitake mushroom..... 2-3 slices
- [Light soy sauce... 1-1/2 Tbsp.
Mirin(sweetsake).. ·1-1/2Tbsp.
Salt........................ 1/2 tsp.
Dashinomoto............ 112 tsp.
Soup taken from soaking dried Shiitake....To taste
String beans (boiled) or stone parsley ··· To taste
How to cook
- Slice chicken into 1/2 inch cubes and Age into Place Age in a strainer and pour hot water over it; gently squeeze to drain excess oil. Soak chicken and Age in soup stock A for 5 minutes (do not discard this soup stock).
- Slice carrots and Konnyaku into small strips, soak in hot water and drain. Shred Gobo, soak in water until soft, then drain. Soak the dried Shiitake in water to soften, remove hard tips and then cut into small strips.
- Add the soup stock from Step 1 to the water used to soak the dried Shiitake, and mix them well.
- Rinse rice and add the mixture from Step 3. Fill the Inner Cooking Pan with water to water level 3 for WHITE RICE, and mix well from the bottom of the pan. 5 Place the ingredients from Steps 1 and 2 on top of the rice from Step 4 and spread evenly across the top.
- Press the MENU button, select WHITE/MIXED and press the COOKING button to start cooking.
- When the Rice Cooker switches to the Keep Warm mode, mix the rice to loosen it.
- Serve rice in a bowl and sprinkle string beans or stone parsley on top.
HAND-ROLLED SUSHI
Menu Selection: Select the SUSHI menu setting.
Select the RINSE-FREE menu setting when using rinse-free rice.
Ingredients (4~5 servings)
Rice......... 3 cups
Mixed vinegar
Vinegar......... 4 Tbsp.
Sugar........... 1 Tbsp.
Salt............................................................... 1-1/2 tsp.
Suggested Toppings
Sashimi (tuna, squid, prawns, etc.)
Pickles (e.g. pickled radish)
Natto (fermented soy bean) and green onions
Avocado and ham
Bacon and asparagus
Salmon roe, sea eel and rolled egg
Carrots, cucumbers and celery
Seaweed, wasabi (horse radish), soy sauce and pickled red ginger.... To taste
How to cook
- Rinse rice well and fill the Inner Cooking Pan with water to water level 3 for SUSHI RICE.
- Press the MENU button, select SUSHI and press the COOKING button to start cooking.
- When the Rice Cooker switches to the Keep Warm mode, place the rice into a wooden container (wiped with a clean wet cloth). Pour the mixed vinegar over the rice and mix thoroughly while cooling it with a fan.
- Hand-rolled sushi is simple and quick, wrapping your favorite Sashimi, ingredients and sushi rice with Nori (seaweed). You can also use a green leaf to wrap your hand-roll sushi.
PAELLA
Menu Selection: Select the WHITE/MIXED menu setting.
Select the RINSE-FREE menu setting when using rinse-free rice.
Ingredients (4~5 servings)
Rice................. 3 cups
Prawns............ 4~6 pieces
Hard clams (mull clams, if available)......... 4~6 pieces
Squid.............. 5.3 oz.
Green peppers.................... 3 pieces
Olive oil.............. 2 Tbsp.
Salt................ 1/2 tsp.
- Soup stock (cube).........1 cube
Saffron................ 1/2 tsp.
Turmeric can be substituted...1/2 tsp.)
How to cook
- Peel shells off prawns and remove entrails. Remove sand from clams and wash. Cut squid into small pieces. Cut green peppers into small cubes.
- Stir-fry ingredients from Step 1 with olive oil. Season with salt and cover with lid until clamshells open up. Put the ingredients aside and reserve 2 Tbsp. of the liquid.
- Finely chop soup stock cubes.
- Rinse rice and add water to cover the rice. Add "A" to the Inner Cooking Pan and fill with more water to water level 3 for WHITE RICE. Mix well from the bottom of the pan.
- Press the MENU button, select WHITE/MIXED and press the COOKING button to start cooking.
- When the rice cooker switches to the Keep Warm mode, open the Outer Lid, add the ingredients from Step 2 along with the broth and mix well with the rice. Serve immediately.
GREEN TEA PORRIDGE
Menu Selection: Select the PORRIDGE menu setting.
Ingredients (3 servings)
Rice ···················· 1 cup
Green tea bags (Sencha recommended)........ 2 bags (approx. 0.2 oz.)
Salt................. To taste
How to cook
- Rinse rice and fill the Inner Cooking Pan with water to water level 1 for PORRIDGE. Add the Sencha tea bags.
- Press the MENU button, select PORRIDGE and press the COOKING button to start cooking.
- When the Rice Cooker switches to the Keep Warm mode, remove the tea bags and add salt to taste.
- To make this porridge with your favorite tea such as Bancha, place 1 /3 Tbsp. of the tea leaves in a tea bag and follow the same directions.
SWEET RICE COOKED WITH ADZUKI BEANS
Menu Selection: Select the SWEET menu setting.
Ingredients (4~5 servings)
Sweet rice............. 3 cups
Adzuki beans....................... 1.8 oz.
Salt with parched sesame.. To taste
How to cook
- Rinse rice and drain in a strainer for more than 30 minutes.
- Rinse the adzuki beans, put into a saucepan with 2 cups of water and boil for 2 minutes. Then add 3 cups of water and boil for 20 minutes until the beans become soft enough to break by pressing with your fingertip. Drain the beans but keep the soup stock.
- Put the rice from Step 1 into the Inner Cooking Pan, add the soup stock from Step 2, and pour water to water level 3 for SWEET RICE. Mix the ingredients well, stirring from the bottom of the pan, place the adzuki beans from Step 2 on top and level the surface.
- Press the MENU button and select the SWEET menu setting. Then press the COOKING button.
- When the Rice Cooker switches to the Keep Warm mode, loosen the rice. Serve in a bowl and sprinkle the salt with parched sesame on top.
When adding regular white rice, add water to slightly above the water level for SWEET RICE.
MIXED BROWN RICE
Menu Selection: Select the BROWN menu setting.
Ingredients (4~5 servings)
Brown rice......... 3 cups
Chicken breast..... 2.8 oz.
Age (fried tofu)............. 1 piece
Carrots, Kannyaku and Gobo..................1 oz. each
- Light soy sauce............. 3 Tbsp.
Mirin (sweet sake).......... 1/2 Tbsp.
How to cook
- Cut chicken into 0.5 inch cubes and Age into small strips.
- Cut carrots and Konnyaku into strips, pour hot water over Konnyaku and drain. Shred Gobo, soak in water until soft, then drain.
- Rinse rice and put A together in the Inner Cooking Pan, add water to water level 3 for BROWN RICE and mix well, stirring from the bottom of the pan.
- Place ingredients of Steps 1 and 2 on top of rice from Step
- Press the MENU button and choose the BROWN menu setting, then press the COOKING button.
- When the Rice Cooker switches to the Keep Warm mode, loosen the rice.
- Rinse brown rice lightly to remove husks.
- When cooking rice with ingredients, limit the amount of rice to be cooked to 1-4 cups for the 1.0L model and 2-6 cups for 1.8L model.
CLEANING AND MAINTENANCE
Any other servicing should be performed by an authorized service representative.
- Be sure to unplug the Power Cord and allow the Main Body and the Inner Cooking Pan to cool down.
- Do not use a thinner, benzene, abrasive cleaners and brushes (nylon/metal), bleach or anything that may damage the surface of the Rice Cooker.
HOW TO CLEAN THE EXTERIOR
![Zojirushi - Micom NS-WAC10 - HOW TO CLEAN THE EXTERIOR HOW TO CLEAN THE EXTERIOR]()
HOW TO CLEAN THE INTERIOR
![Zojirushi - Micom NS-WAC10 - HOW TO CLEAN THE INTERIOR HOW TO CLEAN THE INTERIOR]()
HOW TO DETACH AND ATTACH THE INNER LID SET
How to detach the Inner Lid Set:
Hold the Outer Lid with one hand and pull the Inner Lid Set Knob toward you with the other hand.
![Zojirushi - Micom NS-WAC10 - How to detach the Inner Lid Set: How to detach the Inner Lid Set:]()
How to attach the Inner Lid Set:
Affix the hollow part of Inner Lid Set (opposite side of the Inner Lid Set Knob) to the Inner Lid Set Mounting Axis to attach the Inner Lid Set.
![Zojirushi - Micom NS-WAC10 - How to attach the Inner Lid Set How to attach the Inner Lid Set]()
HOW TO CLEAN THE INNER COOKING PAN, SPATULA, SPATULA HOLDER AND STEAM VENT CAP
Wash with a soft sponge. To wash thoroughly, use a mild kitchen detergent.
NOTE
The nonstick coating can peel off if damaged. Please take special care to prevent damaging it and follow these precautions:
- Do not place spoons or bowls inside the Inner Cooking Pan when washing dishes.
- Do not use an abrasive cleaner or brush when cleaning it.
- Do not pour vinegar in the Inner Cooking Pan.
- Clean the Inner Cooking Pan immediately after using any seasonings.
REMARKS:
The nonstick coating may wear out with use.
The nonstick coating may eventually discolor or peel off. This will not affect its performance or sanitary properties, and is harmless to your health. If concerned with the peeling of the nonstick coating, please replace the Inner Cooking Pan by purchasing a new one.
![]()
REPLACEMENT PARTS
- Please replace damaged parts for optimum performance.
- When replacing parts, please check the model number and the parts name beforehand, then contact the store where you purchased the Rice Cooker or Zojirushi Customer Service.
Parts Names | Parts Number |
Inner Lid Set (1.0L size) | C104 |
Inner Lid Set (1.8L size) | C105 |
Inner Cooking Pan (1.0L size) | 8257 |
Inner Cooking Pan (1.8L size) | 8258 |
Spatula | SHAKN |
Spatula Holder | 61-6864 |
White Rice Measuring Cup | 61-5784 |
Rinse-Free Measuring Cup (Green Cup) | 61-7824 |
TROUBLESHOOTING GUIDE
- Please check the following points before calling for service.
Problems | Cause (Points to check) |
COOKING RICE | Rice cooks too hard or too soft | - It the Rice Cooker is positioned on an uneven or tilted surface, the texture of the cooked rice may be too hard or too soft as the amount of water becomes inconsistent.
- The texture of rice varies depending on the brand of the rice, where it was harvested, and how long it was stored (new crop or old crop).
- The texture of rice varies depending on the room and water temperatures.
- Using the Timer may result in softer rice .
- Using the QUICK COOKING menu setting may result in harder rice.
- Make sure the Inner Cooking Pan has not deformed.
|
Rice is scorched | - Foreign matter such as rice may be stuck to the outside of the Inner Cooking Pan, on the Heating Plate or the Center Sensor.
- Rice may not have been rinsed sufficiently, allowing too much bran to be left on the rice grain.
- Make sure the Inner Cooking Pan has not deformed.
|
Boils over while cooking | - Has another menu setting other than PORRIDGE been selected when cooking porridge?
- Make sure the Steam Vent Cap is attached.
- Rice may not have been rinsed sufficiently, allowing too much bran to be left on the rice grain.
- Make sure the Inner Cooking Pan has not deformed.
|
Unable to start cooking or the buttons do not respond | - Make sure the Power Plug is plugged in securely.
- Does the Display show "E01" or "E02"?
- Is the REGULAR KEEP WARM or EXTENDED KEEP WARM light on?
Press the RESET button and press the COOKING button. |
A clicking noise is heard during Cooking or Keep Warm: | - The microprocessor (MICOM) makes a sound while adjusting the heat power of the Rice Cooker. This does not indicate a problem.
|
Steam comes out from the gap between the Outer Lid and the Main Body: | - Please check if the Outer Lid has deformed or the Outer Lid Gasket is damaged.
|
KEEP WARM | During Keep Warm, rice has an odor, becomes yellow, or there is excessive condensation: | - Was the Regular Keep Warm mode used for more than 12 hours?
- Was the rice kept warm with the spatula left in the pan?
- Was cold rice reheated?
- Did you loosen the rice after cooking was completed?
Loosen the rice immediately after cooking is completed. - Rice may not have been rinsed sufficiently and too much bran may be left.
- The type of rice and water used may make the rice appear yellow.
- Some odor may remain after cooking Mixed Rice.
Clean the Inner Cooking Pan thoroughly. - The Keep Warm mode may not have been used for keeping rice warm. Leaving rice in the Inner Cooking Pan without using the Keep Warm mode may cause unwanted odor.
See "HOW TO USE THE KEEP WARM MODE". |
Extended Keep Warm is not accepted | - Did you select a menu setting for which the Extended Keep Warm mode is not available?
See "REGULAR KEEP WARM & EXTENDED KEEP WARM." - Was the Regular Keep Warm mode used for more than 12 hours?
If the Keep Warm mode is used for more than 12 hours, the Extended Keep Warm mode will not be accepted . - Is the rice in the Inner Cooking Pan cold?
If the temperature of the Inner Cooking Pan is low, the Extended Keep Warm mode will not be accepted. |
The Display does not show the elapsed Keep Warm time: | - Does the Display show the current time?
Press the buttons tor Time Setting to change the display. See "NOTE." |
TIMER COOKING | The Rice Cooker starts cooking immediately after the Timer is set: | - Is the current time set correctly?
The clock is displayed in 24 hours (military time). Please check and set it again. - If the Timer is set at a shorter time than suggested, it will begin cooking immediately.
|
The rice is not ready at the set time | - Is the current time set correctly?
The clock is displayed in 24 hours (military time). Please check and set it again. |
The Timer cannot beset | - Did you press the COOKING button after setting the time?
You need to press the COOKING button to complete setting the Timer. - Is "7:00" blinking on the Display?
Unless the current time is set, the Timer function will not be accepted. See "HOW TO SET THE CLOCK." |
OTHER | When power failure occurs | - If too many appliances are used simultaneously, overload may occur and the breaker will cut off the electricity.
If another appliance is plugged in the same outlet as the Rice Cooker, unplug it before resetting the breaker. If the electric supply recovers within 10 minutes, the Rice Cooker will resume cooking automatically. |
ERROR DISPLAYS AND THEIR MEANINGS
Panel Display | Cause (Points to check) |
ERROR DISPLAY | ![]() | - Indicates malfunction.
Please contact the store where you purchased the Rice Cooker or Zojirushi Customer Service. |
![]() | - The temperature of the Lid Sensor or the Center Sensor is too high.
Press the RESET button and open the Outer Lid for about 15 minutes and allow the interior to cool down. (Be careful not to burn yourself.) |
Blank Display: is blinking: | - The stored Lithium Battery is out. If the Power Cord is unplugged, the Display and the stored memories (current time, menu and Keep Warm setting) will be erased. If the clock is set to the correct time, the Rice Cooker will function normally. To change the Lithium Battery, please contact Zojirushi Customer Service for a replacement (with additional charge).
|
Odd Display: | - Unplug the Power Cord and plug it in again.
The Display will show a blinking 7:00. Please reset the time following the instructions. |
SPECIFICATIONS
Model No. | NS-WAC10 | NS-WAC18 |
Cooking Capacity [cups] | White Rice | 0.18~1.0L [1~5.5] | 0.36~1.8L [2~10] |
Mixed Rice | 0.18~0.72L [1~4] | 0.36~1.08L [2~6] |
Rinse-Free Rice | 0.17~0.94L [1~5.5] | 0.34~1.71 L [2~10] |
Quick Cooking | 0.18~1.0L [1~5.5] | 0.36~1.8L [2~10] |
Sushi Rice | 0.18~1.0L [1~5.5] | 0.36~1.8L [2~10] |
Porridge | 0.09~0.27L [0.5~1.5] | 0.09~0.45L [0.5~2.5] |
Sweet Rice | 0.18~0.72L [1~4] | 0.36~1.08L [2~6] |
Brown Rice | 0.18~0.72L [1~4] | 0.36~1.44L [2~8] |
Germinated Brown Rice | 0.18~0.72L [1~4] | 0.36~1.44L [2~8] |
Rating | AC 120V 610W 60Hz | AC 120V 820W 60Hz |
Average Power Consumption during Keep Warm | 29.5W | 37.8W |
Rice Cooking System | Direct Heating |
Length of the Power Cord | 3.6 feet (1.1 m) |
External Dimensions (approx. inches) | 9-7/8(W)x13- 3/16(D)x8-½(H) | 11(W)x14-3/8(D)x9-7/8(H) |
Weight | approx. 6.41bs (2.9kg) | approx. 8.41bs (3.8kg) |
- The average power consumption during Keep Warm is calculated with the Rice Cooker at maximum capacity and at a room temperature of 68°F.
- This product may not operate properly in certain environments or places with high altitudes or extreme weather conditions. Please avoid using this product in such areas.
IMPORTANT SAFEGUARDS
BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED WHEN USING ELECTRICAL APPLIANCES, INCLUDING THE FOLLOWING:
- Read all instructions thoroughly.
- Avoid touching hot surfaces and do not close or clog the steam vent opening under any circumstances. The handles and knobs are provided for your safety and protection.
- To prevent hazardous operation or electric shock, do not immerse power cord, power plug, or rice cooker (except inner cooking pan) in water or other liquids.
- Close supervision is necessary when the appliance is used by or near children.
- Unplug from outlet when not in use and before cleaning. Allow the appliance to cool before adding or removing parts, and before cleaning the appliance. Make sure appliance is OFF when not in use, before putting on or taking off parts, and before cleaning.
- Do not use or operate the appliance with a damaged cord or plug. If the appliance malfunctions or has been damaged in any manner, unplug the appliance and return it to the nearest authorized service facility or dealer for examination, repair or adjustment.
- The use of accessories or attachments not recommended by the appliance manufacturer may be hazardous or may cause malfunction.
- Do not use outdoors.
- Keep the power cord away from hot surfaces and do not let the cord hang over the edge of tables or counters.
- Do not place the appliance on or near a heated surface such as a gas or electric stove, or in a heated oven.
- Always use extreme caution when moving appliances containing hot contents or liquids.
- Plug the cord into a household electrical outlet. To disconnect, turn the power control to OFF, then remove plug from wall outlet.
- Do not use the appliance for other than intended or specified purposes.
- To reduce the risk of electric shock, use only the supplied inner cooking pan.
- The plug to the appliance should be attached first before plugging the cord into a wall outlet.
SAVE THESE INSTRUCTIONS
THIS APPLIANCE IS FOR HOUSEHOLD USE ONLY.
This appliance is supplied with a short power cord to reduce the risk of becoming entangled in or tripping over. Extension cords may be used if care is exercised in their use. If an extension cord is used, the marked electrical rating of the cord should be at least as great as the electrical rating of the appliance, and a longer cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.
This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug was designed to fit into a polarized outlet in only one direction. If the plug does not fit fully into the outlet, do not attempt to force it or modify it in any way. Simply reverse the plug and insert. If it still does not fit, contact a qualified electrician.
Be sure to follow the instructions.
![]()
Do not modify the Rice Cooker. Only a repair technician may disassemble or repair this unit. Attempting to do so may cause fire, electric shock or injury. Make any repair inquiries to Zojirushi Customer Service.
Do not plug or unplug the Power Plug if your hands are wet. Doing so may cause electric shock or injury.
Do not allow children to use the Rice Cooker unsupervised. Keep it out of the reach of infants. Children are at risk of burns, electric shock or injury.
Do not use the Rice Cooker if the Power Plug or Power Cord is damaged or if the Power Plug is loosely inserted into the electrical outlet.
![]()
Do not open the Outer Lid or move the rice cooker during cooking. Doing so may cause burns.
Do not use a power source other than 120V AC. Use of any other power supply voltage may cause fire or electric shock.
Insert the Power Plug completely and securely into the electrical outlet. A loosely inserted Power Plug may cause electric shock, short circuit, smoke or fire.
Do not immerse the Rice Cooker in water or splash it with water. Do not pour water directly into the Rice Cooker. Doing so may cause short circuit or electric shock.
Do not touch the Steam Vent. Doing so may cause burns or scalding. Take special precautions with children and infants.
Do not put any metal objects such as pins or wires into the holes located at the bottom of the Rice Cooker.
Doing so may cause electric shock or multifunction, resulting in injury.
![]()
Do not damage the Power Cord. Do not bend, pull, twist, fold, or attempt to modify the Power Cord. Do not place it on or near high temperature surfaces or appliances, under heavy items or between objects. A damaged Power Cord can cause fire or electric shock.
Use only an electrical outlet rated at 15 amperes minimum, and do not plug other devices into the same outlet. Plugging other devices into the same outlet may cause the electrical outlet to overheat, resulting in fire.
If the blades or surface of the Power Plug become soiled, wipe them clean. A dirty Power Plug may cause fire. - The illustrations used in this Operating Instructions may vary from the actual product you have purchased.
![]()
Do not touch hot surfaces during or immediately after use. Be careful of steam when opening the Outer Lid. Be careful not to touch the Inner Cooking Pan when loosening rice.
![]()
Do not use the Rice Cooker where it may come into contact with water or near heat sources. May cause electric shock, short circuit, and can damage the Rice Cooker.
Do not use the Rice Cooker near walls, furniture or beneath shelving. Steam or heat may damage, discolor or deform walls, furniture or shelving.
Please allow the Rice Cooker to cool down before cleaning. The Inner Lid and the Inner Cooking Pan may cause burns when hot.
Always unplug the Rice Cooker by holding the Power Plug, not by pulling the Power Cord. Pulling the Power Cord to unplug the Rice Cooker may cause electric shock, short circuit or fire.
Insert the Plug into the Main Body securely. Otherwise it may cause electric shock, short circuit, smoke or fire.
Do not touch the Open Button when moving the Rice Cooker. Doing so may cause the Outer Lid to open, resulting in injury or burns.
![]()
Do not use cookware other than the provided Inner Cooking Pan and never place other objects inside it while cooking. May cause the Inner Cooking Pan to overheat or the Rice Cooker to malfunction.
Do not place or use the Rice Cooker on unstable surfaces or on surfaces that are vulnerable to heat. Doing so may cause fire.
Do not use other Power Cords than the one provided. Do not use the Power Cord for other appliances. This may cause malfunction or fire.
Unplug the Power Plug from the outlet when the Rice Cooker is not in use. Leaving the Power Plug in an outlet may cause the insulation to become damaged, resulting in electric shock, short circuit or fire.
If the Power Cord is damaged, it must be replaced by an appropriate cord or assembly made available by the manufacturer or its service agent.
![]()
- Do not cover the Steam Vent with a cloth or other objects. Doing so may cause deformation and/or discoloration.
- Do not place any objects inside the Inner Cooking Pan that may cause damage. A damaged Inner Cooking Pan may not cook rice properly.
- Do not use the Rice Cooker where its steam may come into contact with other electrical appliances.
The steam may cause fire, malfunction, discoloration or deformation to other electrical appliances.
- Do not operate the Rice Cooker if rice or other matter is stuck to the Heating Plate or the outside surface of the Inner Cooking Pan. May cause irregular operation or imperfect cooking.
- Do not use the Rice Cooker as a steamer or for other purposes than cooking or keeping rice warm. The Steam Vent may become clogged.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Need help?
Do you have a question about the Micom NS-WAC10 and is the answer not in the manual?
Questions and answers