JVC KD-R412 / KD-R411 / KD-R35 Troubleshooting Manual

JVC KD-R412 / KD-R411 / KD-R35 Troubleshooting Manual

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JVC KD-R412 / KD-R411 / KD-R35 Troubleshooting Manual

Troubleshooting

Symptom Remedy/Cause

General

Sound cannot be heard from the speakers.
  • Adjust the volume to the optimum level.
  • Make sure the unit is not muted/paused.
  • Check the cords and connections.
"PROTECT" appears on the display and no operations can be done.

Check to be sure the terminals of the speaker leads are covered with insulating tape properly, then reset the unit.

If "PROTECT" does not disappear, consult your JVC IN-CAR ENTERTAINMENT dealer or a company supplying kits.

The unit does not work at all. Reset the unit.
"AUX" cannot be selected. Check the <SRC SELECT> → <AUX IN> setting.

FM/AM

SSM automatic presetting does not work. Store stations manually.
Static noise while listening to the radio. Connect the aerial firmly.
"AM" cannot be selected. Check the <SRC SELECT> → <AM> setting.

Disc/Playback

Disc cannot be played back. Insert the disc correctly.
  • CD-R/CD-RW cannot be played back.
  • Tracks on the CD-R/CD-RW cannot be skipped.
  • Insert a finalized CD-R/CD-RW.
  • Finalize the CD-R/CD-RW with the component which you used for recording.
Disc can neither be played back nor ejected.
  • Unlock the disc
  • Eject the disc forcibly.
Disc sound is sometimes interrupted.
  • Stop playback while driving on rough roads.
  • Change the disc.
  • Check the cords and connections.
"NO DISC" appears on the display. Insert a playable disc into the loading slot.
"PLEASE" and "EJECT" appear alternately on the display. Press 0, then insert a disc correctly.

MP3/WMA playback

Disc cannot be played back.
  • Use a disc with MP3/WMA tracks recorded in a format compliant with ISO 9660 Level 1, Level 2, Romeo, or Joliet.
  • Add the extension code <.mp3> or <.wma> to the file names.
Noise is generated. Skip to another track or change the disc. (Do not add the extension code <.mp3> or <.wma> to non-MP3 or WMA tracks.)
A longer readout time is required ("READING" keeps flashing on the display). Do not use too many hierarchical levels and folders.
Tracks do not play back in the order you have intended them to play. The playback order is determined when the files are recorded.

For KD-R412/KD-R411/KD-R35:

"NO FILE" appears on the display.

Selected folder is an empty folder *. Select another folder that contains MP3/WMA tracks.

* Folder that is physically empty or folder that contains data but does not contain valid MP3/WMA track.

"NOT SUPPORT" appears on the display and track skips. Skip to the next track encoded in an appropriate format or to the next non-copy-protected WMA track.
The elapsed playing time is not correct. This sometimes occurs during playback. This is caused by how the tracks are recorded on the disc.
The correct characters are not displayed (e.g. album name). This unit can only display letters (upper case), numbers, and a limited number of symbols.

USB device playback (for KD-R412/KD-R411/KD-R35)

Noise is generated. The track played back is not an MP3/WMA track. Skip to another file. (Do not add the extension code <.mp3> or <.wma> to non-MP3 or WMA tracks.)
"READING" keeps flashing on the display.
  • Readout time varies depending on the USB device.
  • Do not use too many hierarchy or folders.
  • Turn off the power then on again.
  • Reattach the USB device again.
"NO FILE" appears on the display.

Selected folder is an empty folder*. Select another folder that contains MP3/WMA tracks.

* Folder that is physically empty or folder that contains data but does not contain valid MP3/WMA track.

"NOT SUPPORT" appears on the display and track skips. Skip to the next track encoded in an appropriate format or to the next non-copy-protected WMA track.
Tracks/folders are not played back in the order you have intended. The playback order is determined by the write-in time stamp. The first track/folder written into the USB device will be the first track/folder for playback.
  • "CANNOT PLAY" flashes on the display.
  • "NO USB" appears on the display.
  • The unit cannot detect the USB device.
  • Attach a USB device that contains tracks encoded in an appropriate format.
  • Reattach the USB device again.
The correct characters are not displayed (e.g. album name). This unit can only display letters (upper case), numbers, and a limited number of symbols.
While playing a track, sound is sometimes interrupted.

The MP3/WMA tracks have not been properly copied into the USB device.

Copy MP3/WMA tracks again into the USB device, and try again.

Documents / Resources

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download JVC KD-R412 / KD-R411 / KD-R35 Troubleshooting Manual

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