STARLINK Gen 3 Router Kit Setup Manual page 5

GEN 3 ROUTER SETUP GUIDE (HIGH PERFORMANCE KIT)
Can't Get Online?
1. Open the Starlink App to check for any alerts, outages, or obstructions.
2. Check the WiFi router light.
Flashing White Light
Solid White Light
No Light
Red Light
Violet Light
3. Make sure everything is securely plugged in and there is no damage to hardware or cables.
4. Power cycle the router by unplugging from power and then plugging back in.
5. Factory reset the router by pushing the reset button with a paper clip.
6. If none of these work, contact Starlink Customer Support in the app or the Support section of starlink.com
Trying to connect. The light will turn solid white when setup is complete and the router is connected
to the internet, or solid red if the router cannot get a connection to the internet in 20 minutes.
Connected to internet. Will turn off after 1 hour.
No power to router. With good connection, the light will turn off after 1 hour.
Not connected to the internet.
Router is in bypass mode. Will turn off after 1 hour. Factory reset required to exit bypass mode.
support.starlink.com