Troubleshooting - Panasonic WV-NF284 Network Operating Instructions

Troubleshooting

Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution or if the problem is not
described below.
Symptom
Cannot access from the
browser.
Cause/solution
• Is the LAN cable (category 5) is firmly connected to
the network connector on the mounting side of the
camera?
• Are both the link indicators inside the camera and the
PC (right by the network connector) lit?
When it is not lit, connection to a LAN may not be
established or a network may be not working correct-
ly. Check if the cables have any contact failure or if
the wiring is correct or not. To check network estab-
lishment with the link indicator inside the dome cover,
set the indicator ON/OFF switch inside the camera to
"ON".
• Are the set IP addresses valid?
• Are you accessing the wrong IP address?
Check the connection as follows:
With the Windows command prompt,
> ping "IP address of the camera"
When the WV-NF284 replies, the camera is function-
ing normally.
If not, proceed either of the following.
• Restart the camera and change the IP address by
using the Panasonic IP setup software within 20
minutes after the restart.
• Restart the camera while holding the [INITIAL
SET] button on the mounting side of the camera.
The camera will be initialized and the IP address
will return to the default setting "192.168.0.10".
After the camera is initialized, access the camera
and set the IP address again. (When the camera
is initialized, all the settings of the camera previ-
ously configured on the setup menus will be initial-
ized.)
Reference
pages
Installation
Guide
Installation
Guide
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