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Fortinet FortiGate 50G-5G Operator's Manual
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Fortinet FortiGate 50G-5G Operator's Manual

Fortinet FortiGate 50G-5G Operator's Manual

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Summary of Contents for Fortinet FortiGate 50G-5G

  • Page 1 Operator's Manual 5G Device Modem...
  • Page 2 FORTINET DOCUMENT LIBRARY https://docs.fortinet.com FORTINET VIDEO LIBRARY https://video.fortinet.com FORTINET BLOG https://blog.fortinet.com CUSTOMER SERVICE & SUPPORT https://support.fortinet.com FORTINET TRAINING & CERTIFICATION PROGRAM https://www.fortinet.com/training-certification FORTINET TRAINING INSTITUTE https://training.fortinet.com FORTIGUARD LABS https://www.fortiguard.com END USER LICENSE AGREEMENT https://www.fortinet.com/doc/legal/EULA.pdf FEEDBACK Email: techdoc@fortinet.com December 3, 2024...

  • Page 3: Table Of Contents

    5g-modem traffic-status dia sys 5g-modem gps-info dia sys 5g-modem data-session-info Upgrade modem firmware execute 5g-modem firmware-upgrade ftp [ImageFile] [FTP Server]:Port (username) (password) execute 5g-modem firmware-upgrade tftp [ImageFile] [TFTP Server] execute 5g-modem firmware-upgrade usb [ImageFile] 5G Device Modem Operator's Manual Fortinet Inc.
  • Page 4 Test modem reboot current active SIM module Test modem reset Test modem power supply on MIBs Download MIB files Enable SNMP support Create SNMP community Allow SNMP access Configure MIB browser Browse for MIB entries Syslog Change Log 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 5: Introduction

    Unless noted otherwise, this Manual is based on FortiOS 7.0.12 GA release for FG/FWF 50G-5G and FGR 70G-5G-D. It is prepared for Fortinet internal technical staff and users of FG/FWF 50G-5G and FGR 70G-5G-D devices with the built- in 5G modem.

  • Page 6: Fg/Fwf/Fgr Variants 5G Features Matrix

    Scheduled 5G modem firmware upgrade on page 7 Automatic modem firmware switch on page 7 Manual modem firmware selection on page 7 GPS location on page 7 Dual SIM card slots on page 8 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 7: 3G/4G/5G Handover

    You are also able to manually select the modem firmware of your choice rather than let FortiOS do it automatically. GPS location The 5G modem comes with GPS location capability. It provides GPS service regardless of the SIM card used, as long as there is good GPS satellite signal. 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 8: Dual Sim Card Slots

    5g-modem sim-switch on page 24 for more detail. Dual SIM LEDs For certain models, there are LED lights in the front to indicate the active SIM slot the unit is currently using. 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 9: Installation

    Check modem driver status on page 10 Check modem status on page 12 Use 5G services on page 13 Antenna mapping The following diagram highlights the connectors for different types of external antennas. 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 10: Hardware Installation

    Vendor=1d6b ProdID=0003 Rev= 4.19 Manufacturer=Linux 4.19.13 xhci-hcd Product=xHCI Host Controller SerialNumber=f3008000.usb3 C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr= I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub Ad=81(I) Atr=03(Int.) MxPS= 4 Ivl=256ms 5G Device Modem Operator's Manual Fortinet Inc.
  • Page 11 10 Ivl=32ms Ad=88(I) Atr=02(Bulk) MxPS=1024 Ivl=0ms Ad=05(O) Atr=02(Bulk) MxPS=1024 Ivl=0ms I:* If#= 6 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=40 Driver=option Ad=8b(I) Atr=03(Int.) MxPS= 10 Ivl=32ms Ad=8a(I) Atr=02(Bulk) MxPS=1024 Ivl=0ms Ad=06(O) Atr=02(Bulk) MxPS=1024 Ivl=0ms 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 12: Check Modem Status

    FortiOS, the following information will show onscreen: FortiWiFi-50G-5G # diagnose sys 5g-modem modem-details -------------------- Modem detailed information: -------------------- Manufacturer: Telit Model: FN990A28 IMEI: 359918921022893 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 13: Use 5G Services

    As highlighted above, the system mode shows NR5G_SA. The 5G protocol parameters indicate that the modem is now connected to an 5G network and is receiving full 5G services. Additionally, more signal parameters such as SINR, RSRP and RSRQ are now available for diagnostics purposes. 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 14: Configuration

    4. On the login page, enter the default username ‘admin’ (case-sensitive), leave the Password field blank (no password), and press Login. By default, your Fortinet 5G device opens to the Dashboard>Status page after you log in. 5. Check the status of the modem interface by selecting Network>Interfaces, as shown in the following illustration.

  • Page 15: Connect Your Computer To Fortigate

    Connect your computer to FortiGate The following instructions show how to access your Fortinet 5G device from a computer via its console port. 1. Use the serial cable (included in your product package) to connect the serial port of your computer to the console port of your FortiWiFi-50G-5G.

  • Page 16: Create A Data Plan

    [NR5G_MODEM1]wds_get_profile_list(2513)-1620: apn: nrbroadband [NR5G_MODEM1]wds_get_profile_list(2514)-1620: authentication_pref QMI_WDS_ AUTHENTICATION_NONE [NR5G_MODEM1]wds_get_profile_list(2515)-1620: username: [NR5G_MODEM1]wds_get_profile_list(2516)-1620: password: [NR5G_MODEM1]wds_get_profile_list(2490)-1620: Profile 2: [NR5G_MODEM1]wds_get_profile_list(2494)-1620: index: 4 [NR5G_MODEM1]wds_get_profile_list(2495)-1620: type: 3GPP [NR5G_MODEM1]wds_get_profile_list(2510)-1620: Profile name: [NR5G_MODEM1]wds_get_profile_list(2511)-1620: pdp_type QMI_WDS_PDP_TYPE_IPV4V6 [NR5G_MODEM1]wds_get_profile_list(2512)-1620: apn len: 12 [NR5G_MODEM1]wds_get_profile_list(2513)-1620: apn: attm2mglobal 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 17: Configure The Modem

    When the 5G modem daemon is switched off, the modem stops transferring data, but you can still use the AT command interface. It is important to note that disabling the 5G modem daemon does not disable the GPS and data usage tracking daemons. It does not affect DM port, either. 5G Device Modem Operator's Manual Fortinet Inc.
  • Page 18 LTE bands anymore. For instance, T-Mobile supports SA mode, which means it can be used via 5g-only network type. AT&T and Verizon support NSA mode, which means it can be used via auto or 4g|5g. 5G Device Modem Operator's Manual Fortinet Inc.
  • Page 19 3G/4G." msg="The modem1 is on 3G/4G QMI_GMS_SYSTEM_MODE_LTE mode." >>> After run speed test, Verizon/ATT speed up to 5G, get 5G signal,5G LED green it shows 5G Device Modem Operator's Manual Fortinet Inc.
  • Page 20 5G." msg="The modem2 is on 5G QMI_GMS_SYSTEM_MODE_NR5G_SA signal mode." set sim1-pin/sim2-pin FortiGate-50G-5G (modem1) # set sim1-pin <passwd> please input password value FortiGate-50G-5G (modem1) # set sim2-pin <passwd> please input password value 5G Device Modem Operator's Manual Fortinet Inc.
  • Page 21 30:NTT Docomo 31:KDDI 40:Telstra 50:LATAM 60:Telefonica 61:DTAG -------------------- FortiWiFi-50G-5G # execute 5g-modem carrier-config switch <carrier config index> carrier config index to switch to. set gps-service FortiWiFi-50G-5G (modem1) # set gps-service enable Enable GPS service. 5G Device Modem Operator's Manual Fortinet Inc.
  • Page 22 Configuration disable Disable GPS service. If you have a FortiGate 50G device that comes with a GPS antenna, you can enable this option to get accurate location information when GPS signal is good. 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 23: Manage The Modem

    This command shows the list of available carriers that can be used. FortiWiFi-50G-5G # exe 5g-modem carrier-config list -------------------- Available carrier config: 0:Generic GCF 1:Generic PTCRB 10:AT&T 11:T-Mobile 12:Verizon 14:Bell 15:Rogers 16:Telus 20:SK Telecom 21:SK Telecom Dongle 22:KT 30:NTT Docomo 31:KDDI 40:Telstra 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 24: Execute 5G-Modem Carrier-Config Switch Xx

    FortiGateRugged-FGR-5G-D # execute 5g-modem reboot < 1 | 2 | all> modem entry. execute 5g-modem sim-switch This command allows you to switch between SIM slot 1 and slot 2. 5G Device Modem Operator's Manual Fortinet Inc.
  • Page 25 SLOT-1 Country:United States SLOT-1 Network:AT&T SLOT-1 PIN status:Ready -------------------- SLOT-2 status:SIM_CARD_PRESENT SLOT-2 ICCID:89148000009178732626 -------------------- On FGR FGR-5G-D devices, both SIM1 and SIM2 are active at the same time; no sim-switch option is available. 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 26: Diagnose The Modem

    MSISDN: 14085050597 IMEI: 359918920063773 MEID: 35991892006377 Hardware revision: 1.00 Software revision: M0R.000003-B002 Carrier config: AT&T Carrier config PRI revision: 3200 Modem temperature: 37 C Modem operation mode: ONLINE Modem network mode: 4G|5G -------------------- 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 27: Dia Sys 5G-Modem Sim-Info

    This command shows the data traffic information for the current data connection. The statistics will reset to 0 if the wireless network type changes, such as falling back from 5G to LTE network, or vice versa, or when the data session is disconnected. 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 28: Dia Sys 5G-Modem Gps-Info

    On a device equipped with a GPS antenna, if the location information is retrieved, the latitude, longitude, and UTC Time are also displayed. dia sys 5g-modem data-session-info FortiWiFi-50G-5G # dia sys 5g-modem data-session-info -------------------- Data session information: 5G Device Modem Operator's Manual Fortinet Inc.
  • Page 29 Note: The MTU on the Ethernet interface wwan can be different. If the wwan runs the link protocol RAW IP, the MTU on the Ethernet interface must be changed to the same as the one used on the wireless front end. Otherwise, it will not work. 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 30: Upgrade Modem Firmware

    Upgrade modem firmware You can kick-start the process of upgrading the firmware of the modem in your Fortinet device using the "execute 5g- modem firmware-upgrade" command, and then select one of the upgrade options presented onscreen, as illustrated in the following sample code:...

  • Page 31: Execute 5G-Modem Firmware-Upgrade Ftp [Imagefile] [Ftp Server]:Port (Username) (Password)

    45.00.002_CUST_2071_MI_STREAM.bin 10.160.33.51 2 Please wait... Connect to tftp server 10.160.33.51 ... ############################################################################################ ############################################################################################ ############################### Get image from tftp server OK. starting modem2 firmware upgrade process, this may take several minutes... modem2 firmware upgrade successfully 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 32: Execute 5G-Modem Firmware-Upgrade Usb [Imagefile]

    Available modem firmware <version_id>: M0R.000003 FortiWiFi-50G-5G # execute 5g-modem firmware-upgrade management-station M0R.000003 Please wait... Getting image 01003000MIMG00000 from Management station... ################################################### starting modem1 firmware upgrade process, this may take several minutes... modem1 firmware upgrade successfully 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 33: Diagnostic Test Commands

    Diagnostic test commands This section discusses the commands for conducting various diagnostic tests of the 5G modem in your Fortinet 5G devices. You can start the testing process using the "diagnose test application nr5gd 0" command, which will reveal a list of diagnostic test options, as illustrated in the following code sample:...
  • Page 34 72: Show modem2 GPS power status. 73: Show modem2 GPS location. 74: Show modem2 wireless profile list in debug info. 75: Show modem2 signal and band status. 80: clear debug filter. 81: set debug filter to NR5G_MODEM2 only. 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 35: Show Modem Status

    Test modem power supply on on page 43 Show modem status The "diagnose test application nr5gd 1" command shows the status of the 5G modem. FortiWiFi-50G-5G # diagnose test application nr5gd 1 Modem 1 current state:ST_MODEM_CONNECTED 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 36: Show Modem Mode

    Show SIM slot The "diagnose test application nr5gd 6" command shows the information of the SIM slot in your 5G modem. FortiWiFi-50G-5G # diagnose test application nr5gd Modem1 sim1 state:SIM_CARD_PRESENT, iccid:89148000009178732642 Modem1 sim2 state:ABSENT, iccid: 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 37: Show Modem1 At Port

    Diagnostic test commands Show modem1 AT port The "diagnose test application nr5gd 7" command shows the AT port information of modem1 in your Fortinet 5G device. FortiWiFi-50G-5G # diagnose test application nr5gd 7 modem1 at port:/dev/ttyusb2 Show modem2 AT port The "diagnose test application nr5gd 8"...

  • Page 38: Show Modem Gps Power Status

    [NR5G_MODEM1]wds_get_profile_list(2622)-1599: apn: ims [NR5G_MODEM1]wds_get_profile_list(2623)-1599: authentication_pref QMI_WDS_ AUTHENTICATION_NONE [NR5G_MODEM1]wds_get_profile_list(2624)-1599: username: [NR5G_MODEM1]wds_get_profile_list(2625)-1599: password: [NR5G_MODEM1]wds_get_profile_list(2599)-1599: Profile 2: [NR5G_MODEM1]wds_get_profile_list(2603)-1599: index: 2 [NR5G_MODEM1]wds_get_profile_list(2604)-1599: type: 3GPP [NR5G_MODEM1]wds_get_profile_list(2619)-1599: Profile name: [NR5G_MODEM1]wds_get_profile_list(2620)-1599: pdp_type QMI_WDS_PDP_TYPE_IPV4V6 [NR5G_MODEM1]wds_get_profile_list(2621)-1599: apn len: 8 [NR5G_MODEM1]wds_get_profile_list(2622)-1599: apn: vzwadmin 5G Device Modem Operator's Manual Fortinet Inc.
  • Page 39 [NR5G_MODEM1]wds_get_profile_list(2623)-1599: authentication_pref QMI_WDS_ AUTHENTICATION_NONE [NR5G_MODEM1]wds_get_profile_list(2624)-1599: username: [NR5G_MODEM1]wds_get_profile_list(2625)-1599: password: [NR5G_MODEM1]wds_get_profile_list(2599)-1599: Profile 7: [NR5G_MODEM1]wds_get_profile_list(2603)-1599: index: 7 [NR5G_MODEM1]wds_get_profile_list(2604)-1599: type: 3GPP [NR5G_MODEM1]wds_get_profile_list(2619)-1599: Profile name: [NR5G_MODEM1]wds_get_profile_list(2620)-1599: pdp_type QMI_WDS_PDP_TYPE_IPV4V6 [NR5G_MODEM1]wds_get_profile_list(2621)-1599: apn len: 9 [NR5G_MODEM1]wds_get_profile_list(2622)-1599: apn: vzwclass7 [NR5G_MODEM1]wds_get_profile_list(2623)-1599: authentication_pref QMI_WDS_ 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 40: Show Modem Signal And Band Status

    FortiWiFi-50G-5G # diagnose test application nr5gd Triggered modem1 warm reboot. Test modem power on GPIO The "diagnose test application nr5gd 23" command lets you run GPIO (general-purpose input/output ) test the ON/OFF signals the modem receives. 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 41: Test Modem Power Off Gpio

    SLOT-2 Network: SLOT-2 PIN status:Unknown -------------------- FortiWiFi-50G-5G # dia test application nr5gd 26 FortiWiFi-50G-5G # dia sys 5g-modem sim-info -------------------- Active Slot: SLOT-1 -------------------- SLOT-1 status:SIM_CARD_PRESENT SLOT-1 ICCID:89148000009178732642 SLOT-1 IMSI:311480861893261 SLOT-1 Country:United States 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 42: Test Modem Custom Wireless Profile Cleanup

    [NR5G_MODEM1]MDM_IPV4_drop(1078)-1631: MDM_IPV4_drop event triggered, current state:ST_ MODEM_CONNECTED [NR5G_MODEM1]modem1_ipv4_data_call_cb(2654)-1631: data call status QMI_WDS_DATA_CALL_ TERMINATED [NR5G_MODEM1]MDM_IPV4_drop(1078)-1631: MDM_IPV4_drop event triggered, current state:ST_ MODEM_CONNECTED [NR5G_MODEM1]modem1_ipv4_data_call_cb(2654)-1631: data call status QMI_WDS_DATA_CALL_ TERMINATED [NR5G_MODEM1]MDM_IPV4_drop(1078)-1631: MDM_IPV4_drop event triggered, current state:ST_ MODEM_CONNECTED 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 43: Test Modem Reset

    The "diagnose test application nr5gd 29" command lets you test the modem reset, bringing the modem offline and then back online. Test modem power supply on The "diagnose test application nr5gd 30" command lets you check if the modem has been is powered on. 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 44: Mibs

    Browse for MIB entries on page 48 Download MIB files FortiGate has two MIB files: FortiGate MIB file and Fortinet Core MIB file. The common Fortinet Core MIB (FORTINET- CORE-MIB.mib) file is required for SNMP monitoring. To download the MIB files from the FortiGate GUI: 1.

  • Page 45: Enable Snmp Support

    3. Specify the address of the SNMP hosts, and set Host Type to Accept queries and send traps. 4. Make the other desired selections. 5. Click OK. The following illustrations show the configuration of an SNMP community named "5g". 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 46: Allow Snmp Access

    MIBs Allow SNMP access Assuming that you use the WAN interface to access MIB information, you must ensure that SNMP is enabled on that interface. 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 47: Configure Mib Browser

    MIBs To verify if SNMP is enabled on the WAN interface of your Fortinet 5G device: 1. Click Network>Interfaces. 2. Under Physical (2), in the Access column, make sure SNMP is there, as illustrated in the following screen shot. 3. If for some reason SNMP is not enabled on the wan interface, enable it using the following procedures: a.

  • Page 48: Browse For Mib Entries

    The version of SNMP used by the SNMP agent. Browse for MIB entries The following screen shot shows the path used to browse for MIB information about the internal 5G modem in a FortiGate. 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 49: Syslog

    The syslog is only available for the internal 5G modem. The following screen shot is an example of syslog for the internal 5G modem. For internal LTE modem syslog, please refer to the 3G4G LTE Modem Operator's Manual (https://fortinetweb.s3.amazonaws.com/docs.fortinet.com/v2/attachments/14a3b33c-b9c0-11eb-92d0- 00505692583a/Operator-Manual.pdf) 5G Device Modem Operator's Manual Fortinet Inc.

  • Page 50: Change Log

    Change Log Date Change Description 2024-12-03 Initial release. 5G Device Modem Operator's Manual Fortinet Inc.
  • Page 51 Fortinet’s Chief Legal Officer, with a purchaser that expressly warrants that the identified product will perform according to certain expressly-identified performance metrics and, in such event, only the specific performance metrics expressly identified in such binding written contract shall be binding on Fortinet. For absolute clarity, any such warranty will be limited to performance in the same ideal conditions as in Fortinet’s internal lab tests.

This manual is also suitable for:

Fortiwifi 50g-5gFortigate rugged 70g-5g-dualFgr 70g-5g-dFg-50g-5gFwf-50g-5g
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