Honeywell AREA OF REFUGE HON-AOR-CSE-NM User Manual And Installation Manual
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Honeywell AREA OF REFUGE HON-AOR-CSE-NM User Manual And Installation Manual

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AREA OF REFUGE
USER MANUAL AND INSTALLATION GUIDE
Read and save these instructions before installation and use
www.honeywellareaofrefuge.com
aorsupport@talkaphone.com
_______________________
Model number(s)
HON-AOR-CSE-NM
HON-AOR-CSE-NM-1RO-ETL
______________________________
Rev 1.0 | 05/22/2024
771-00002

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Summary of Contents for Honeywell AREA OF REFUGE HON-AOR-CSE-NM

  • Page 1 AREA OF REFUGE USER MANUAL AND INSTALLATION GUIDE Read and save these instructions before installation and use _______________________ Model number(s) HON-AOR-CSE-NM HON-AOR-CSE-NM-1RO-ETL ______________________________ www.honeywellareaofrefuge.com 771-00002 aorsupport@talkaphone.com Rev 1.0 | 05/22/2024...
  • Page 2 Find out more at www.talkaphone.com. The Honeywell trademark is used under license from Honeywell International Inc. Honeywell International Inc. makes no representation or warranties with respect to these products. These products are manufactured by Talk-A-Phone, LLC, Niles, IL 60714, USA.

  • Page 3: Table Of Contents

    Table of contents ........................... 4 BOUT THIS GUIDE ONTENTS ........................6 ECHNICAL EQUIREMENTS ......................... 8 RONT PERATING ANEL NSTALLATION ........................15 OFTWARE ROGRAMMING ........................27 PERATING NSTRUCTIONS .......................... 29 YSTEM AINTENANCE ....................... 31 REQUENTLY SKED UESTIONS ........................32 ENERAL ROUBLESHOOTING ERVICING ......................

  • Page 4: About This Guide

    For instructions on installation or programming of the Area of Refuge (AOR) Command Unit, please refer to the manual for the Honeywell Area of Refuge Command Unit. It is recommended that this instruction set be read completely prior to the start of any installation.

  • Page 5: Contents

    CONTENTS Contents Please ensure receipt of each of the included HON-AOR-CS Analog Call Station components: Part Number Description HON-AOR-CSE-NM Analog call station with “EMERGENCY” signage, NFPA 72 compliant HON-AOR-CSE-NM-1RO-ETL Analog call station with “EMERGENCY” signage, one (1) relay output, "POWER ON" LED, and 1.25-inch dia. pushbutton, UL 2525 approved (requires Command Unit configured with the -ETL option) 42937...

  • Page 6: Technical Requirements

    TECHNICAL REQUIREMENTS Technical Requirements Command Unit Compatibility The following table outlines Command Unit compatibility of each HON-AOR-CS Analog Call Station. HON-AOR-CS Analog Call Station Model Compatible Command Unit Models HON-AOR-CSE-NM Any Command Unit model without the -ETL designator HON-AOR-CSE-NM-1RO-ETL Any Command Unit model with the -ETL designator Power for HON-AOR-CS Analog Call Stations HON-AOR-CS Analog Call Stations are line-powered by the Command Unit.

  • Page 7: Programming Requirements

    TECHNICAL REQUIREMENTS Programming Requirements Programming of the HON-AOR-CS Analog Call Stations is carried out through one of the following: • A telephone test set which can be purchased from any telecom retailer—examples include the Fluke TS30 Series or a basic corded trimline telephone. The telephone test set is connected to the Command Unit.

  • Page 8: Front Operating Panel

    FRONT OPERATING PANEL Front Operating Panel Item Component Hands-free speaker Hands-free microphone CALLING LED indicator ADA compliant raised EMERGENCY lettering Red tactile pushbutton ANSWERED LED indicator ADA compliant braille Figure 1. Model HON-AOR-CSE-NM, front operating panel for NFPA 72 compliant AOR Call Station. Item Component Hands-free speaker...

  • Page 9: Installation

    INSTALLATION Installation It is the installer’s obligation to ensure compliance with all national, regional, and local regulations. Installation should be performed only by qualified personnel in accordance with the National Electrical Code, NFPA 72, and other federal, state, and local statutes and building codes. Using shielded cable is recommended to avoid noise, hum, and other operational anomalies.
  • Page 10 INSTALLATION Connect the Earth Ground wire to the faceplate grounding stud that is located in the lower- left (see photo below). The HON-AOR-CS Analog Call Station includes one (1) Auxiliary Input and is optionally available in a configuration that provides one (1) Auxiliary Output (i.e. available only on model numbers with the -1RO designator).
  • Page 11 INSTALLATION The optional single Auxiliary Output (i.e. available only on model numbers with the -1RO designator) is rated at a maximum of 500 mA at 200VDC. The Auxiliary Output connection can be found on the N.O. and COM pins as shown below in the boxed area.

  • Page 12: Auxiliary Inputs/Outputs

    INSTALLATION Auxiliary Inputs/Outputs All HON-AOR-CS Analog Call Station models include one (1) Auxiliary Input. Some models are optionally available in a configuration that provides one (1) Auxiliary Output (i.e. available only on model numbers with the -1RO designator). Auxiliary Input For model numbers with the -1RO designator, the Auxiliary Input connection is comprised of the red- red wires.
  • Page 13 INSTALLATION Speaker and Microphone Volume A speaker volume potentiometer (POT) is provided to increase or decrease the speaker volume— please refer to the illustration below to determine how to adjust the speaker volume. DIP Switches 1 and 2 are provided to configure a few audio detection modes as outlined below. DIP Switch 1 Position DIP Switch 2 Position Function Description...
  • Page 14 INSTALLATION Mode Configuration DIP Switches Mode Configuration DIP Switches #1, 2, and 3 are provided to configure a number of modes as outlined below. Mode Configuration Position Function Description DIP Switch # Pushbutton is used to both place and disconnect calls Pushbutton is only used to place calls [Default] Auto-answers inbound calls...

  • Page 15: Software Programming

    SOFTWARE PROGRAMMING Software Programming Quick Programming Guide Programming the HON-AOR-CS Analog Call Station is relatively quick and easy. While it is recommended that you read the complete manual before you begin, the following quick guide will serve many applications. After each HON-AOR-CS Analog Call Station programming code, a double-beep indicates the code has been accepted.

  • Page 16: Accessing Programming Mode

    SOFTWARE PROGRAMMING Accessing Programming Mode The HON-AOR-CS Analog Call Station can be programmed from either a telephone test set, such as a Fluke TS30 Series or a basic corded trimline telephone, or a remote telephone call through a PSTN/POTS telephone line connected to the Command Unit. It is essential to program at least one telephone number for the HON-AOR-CS Analog Call Station to operate.

  • Page 17: Security Code

    SOFTWARE PROGRAMMING 2. Without Using the Security Code: 1. Mode Configuration DIP Switch #2 is configured at the factory to be in the ON position—this configures the call station to answer incoming calls. Move to the ON position if that is not the case. 2.
  • Page 18 SOFTWARE PROGRAMMING Summary List of Programming Codes List of Programming Codes for the HON-AOR-CS Analog Call Station After each HON-AOR-CS Analog Call Station programming code, a double-beep indicates the code has been accepted. Four (4) beeps indicate an error—re-enter ATTENTION the code again.
  • Page 19 SOFTWARE PROGRAMMING (Continued) List of Programming Codes for the HON-AOR-CS Analog Call Station After each HON-AOR-CS Analog Call Station programming code, a double-beep indicates the code has been accepted. Four (4) beeps indicate an error—re-enter ATTENTION the code again. Programming Then Memory Slot Function Description...
  • Page 20 SOFTWARE PROGRAMMING Autodial Phone Numbers for the Pushbutton When the pushbutton is activated, the unit will dial up to five (5) phone numbers in round robin fashion. If the first phone number does not answer or is busy, the unit will dial the second phone number.
  • Page 21 SOFTWARE PROGRAMMING Timing/Dialing Codes The timing/dialing code is comprised of six (6) digits in the following format—parameters A through F are defined in the table below: A B C D E F # 1 8 The factory default timing/dialing code is: 2 3 4 7 2 1 # 1 8 Parameter Function Description...
  • Page 22 SOFTWARE PROGRAMMING (Continued) Timing/Dialing Codes The timing/dialing code is comprised of six (6) digits in the following format—parameters A through F are defined in the table below: A B C D E F # 1 8 The factory default timing/dialing code is: 2 3 4 7 2 1 # 1 8 Parameter Function Description...
  • Page 23 SOFTWARE PROGRAMMING Voice Message Codes Voice messages allow for a pre-recorded message to play automatically when the answering point (receiving end) answers the call. Typically, physical location information is provided through this voice message to identify the unit to the answering point. The maximum length of a voice message is 16 seconds.
  • Page 24 SOFTWARE PROGRAMMING (Continued) Voice Message Codes The voice message code is comprised of six (6) digits in the following format—parameters A through F are defined in the table below: A B C D E F # 1 7 The factory default timing/dialing code is: 0 0 1 2 1 0 # 1 7 Parameter Function Description...
  • Page 25 SOFTWARE PROGRAMMING Recording the Voice Message The voice message is recorded from a standard touch-tone telephone through an analog PBX extension or analog PSTN line. An example of a voice message would be: “233 South Wacker, northeast stairwell B, 8th floor requires assistance. Press * to repeat this message”.

  • Page 26: Operation Codes

    SOFTWARE PROGRAMMING Operation Codes The following codes can be used to perform functions during an active phone call: Operation Code Function Description Three (3) functions: (1) Play the voice message only (if recorded) (2) Transmit the ID number (if programmed) only when no voice message is recorded (3) Transmit the ID number (if programmed), then play the voice message (if recorded)

  • Page 27: Operating Instructions

    OPERATING INSTRUCTIONS Operating Instructions Pushbutton Operation When the pushbutton of the HON-AOR-CS Analog Call Station is pressed, the unit will go off-hook and dial up to five (5) pre-programmed phone number(s) in round robin fashion if a phone number is busy or does not answer.
  • Page 28 OPERATING INSTRUCTIONS Calling the HON-AOR-CS Analog Call Station from the Remote Side 1. On a regular touch-tone telephone, enter the telephone number of the HON-AOR-CS Analog Call Station you wish to call. After a short pause, the unit will answer with an open channel (i.e.

  • Page 29: System Maintenance

    SYSTEM MAINTENANCE System Maintenance Annual Testing NFPA 72 requires that area of refuge two-way communication systems be inspected, tested, and maintained on an annual basis. NFPA 72 specifies the method required as “verify location and condition”. As such, the following guidelines are highly recommended: •...
  • Page 30 SYSTEM MAINTENANCE A regular automotive wax can be used to prevent corrosion of the stainless steel. Follow these directions to reinforce the chromium oxide layer on the faceplate and prevent it from further corrosion: • Wet a cleaning pad with fresh water (do not use chlorine water) and apply powered cleanser; •...

  • Page 31: Frequently Asked Questions

    FREQUENTLY ASKED QUESTIONS Frequently Asked Questions 1. If the security code is lost or forgotten, can Talkaphone access my unit through a software "backdoor" to retrieve it? Unfortunately not. If the security code is lost or forgotten, either reprogram the security code when the Mode Configuration DIP Switch #3 is set to the OFF position or reset the unit to factory defaults.

  • Page 32: General Troubleshooting

    GENERAL TROUBLESHOOTING General Troubleshooting Problem Possible Causes 1. The phone line is not properly connected. My unit does not function at all. I cannot call it or call out 2. The unit has been struck by lightning or another very high voltage source.

  • Page 33: Servicing

    SERVICING Servicing For product service and repair, please contact: Talkaphone Area of Refuge (AOR) Support Email: aorsupport@talkaphone.com Phone: 773.539.1100 DocID ((771-00002))

  • Page 34: Limited Warranty Information

    LIMITED WARRANTY INFORMATION Limited Warranty Information For the latest warranty information, please visit: https://www.honeywellareaofrefuge.com/warranty DocID ((771-00002))

  • Page 35: Federal Communications Commission (Fcc) Information

    FEDERAL COMMUNICATIONS COMMISSION (FCC) INFORMATION Federal Communications Commission (FCC) Information This equipment complies with Part 68 of the FCC Rules and the requirements adopted by the ACTA. In order to comply with the FCC Rules, the following information must be carefully read and the applicable portions followed completely.
  • Page 36 FEDERAL COMMUNICATIONS COMMISSION (FCC) INFORMATION Connection to a party line service is subject to state and local tariffs. Contact the state’s public utility commission, public service commission, or corporation commission for information. The user is cautioned that any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

  • Page 37: Part 15 Limitations

    PART 15 LIMITATIONS Part 15 Limitations This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 38: Hon-Aor-Cs Analog Call Station Installation Information Sheet

    HON-AOR-CS ANALOG CALL STATION INSTALLATION INFORMATION SHEET HON-AOR-CS Analog Call Station Installation Information Sheet The below installation information sheet must be completed and retained for ready reference for future maintenance and operation of this HON-AOR-CS Analog Call Station. Area of Refuge Call Station Model Number: HON-AOR-CSE- Installation Date:...
  • Page 39 Niles, IL 60714 The Honeywell trademark is used under license from Honeywell International Inc. 773.539.1100 Honeywell International Inc. makes no representation or warranties with respect to these products. These products are manufactured by Talk-A-Phone, LLC, Niles, IL 60714, USA. aorsupport@talkaphone.com www.honeywellareaofrefuge.com...

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