BenQ Home Cinema W2720i User Manual
  1. Manuals
  2. Brands
  3. BenQ Manuals
  4. Projector
  5. Home Cinema W2720i
  6. User manual
BenQ Home Cinema W2720i User Manual

BenQ Home Cinema W2720i User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Digital Projector
User Manual
Home Cinema Series l W2720i
V 1.00

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Home Cinema W2720i and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for BenQ Home Cinema W2720i

Summary of Contents for BenQ Home Cinema W2720i

  • Page 1 Digital Projector User Manual Home Cinema Series l W2720i V 1.00...

  • Page 2: Warranty And Copyright Information

    For other information, please visit www.BenQ.com. Copyright Copyright © 2024 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

  • Page 3: Product Carbon Footprint (Pcf)

    Product carbon footprint (PCF) The carbon footprint of a product is the estimated carbon emission throughout its entire life cycle. The information may be available on the package or online. The carbon footprint stated for this product is the current estimate and the actual result may be subject to change due to unforeseen conditions.

  • Page 4: Table Of Contents

    Table of Contents Warranty and Copyright information ................2 Limited warranty ....................... 2 Copyright ........................... 2 Disclaimer ......................... 2 BenQ ecoFACTS ....................... 2 Product carbon footprint (PCF) ..................3 Important safety instructions ..................6 Introduction ........................9 Shipping contents......................9 Projector exterior view ....................
  • Page 5 Light source information ....................52 Troubleshooting ......................55 Specifications ......................56 Projector specifications ....................56 Dimensions........................57 Timing chart ........................57 Table of Contents...

  • Page 6: Important Safety Instructions

    Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product.
  • Page 7 9. Never replace the light source assembly 12. Do not block the ventilation holes. or any electronic components unless - Do not place this projector on a blanket, the projector is unplugged. bedding or any other soft surface. - Do not cover this projector with a cloth or any other item.
  • Page 8 - Locations where the altitudes are higher than projector may cause it to fail. If the 3000 m (10000 feet). projector does become wet, disconnect it from the power supply's power outlet and call BenQ to have the projector 3000 m serviced. (10000 feet) (0 feet) 18.

  • Page 9: Introduction

    Introduction Shipping contents Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase. Standard accessories Remote controls with Projector Power cord batteries QS02 Android TV dongle Lens cover Cable management clip and (availability varies by region)
  • Page 10 Replacing the remote control batteries 1. Push down and open the battery cover, as illustrated. 2. Remove the old batteries (if applicable) and install two AAA batteries. Make sure that the positive and negative ends are positioned correctly, as illustrated. 3.

  • Page 11: Projector Exterior View

    Projector exterior view 17 18 19 20 1. Focus ring lock 15. 12 V trigger jack (for electric projection screens) 2. Focus ring 16. RS-232 control port 3. Zoom ring 17. USB Mini-B port (for firmware upgrades) 4. Lens shift wheel 18.
  • Page 12 1 26 2 28 2 28 CENTER OF GRAVITY 2 28 2 28 3 30 26. Front adjustable foot release latch 27. Adjustable feet 28. Wall/ceiling mount screw holes 29. Security bar 30. Cable routing bracket screw holes Introduction...

  • Page 13: Controls And Functions

    Controls and functions Projector & Remote control 1. Power / All the key presses described in this document are available on the remote control Toggles the projector between standby or projector. mode and on. 2. Menu / Turns on the On-Screen Display (OSD) menu.
  • Page 14 Voice search / Voice assistant Press and hold the Voice search / Voice assistant button to activate voice assistant. Hold this key and speak to the microphone at the top of the remote control while using voice assistant. 14. OK Confirms a selected item in the ATV or projector OSD menu.

  • Page 15: Remote Control Effective Range

    Remote control effective range The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR remote control sensor(s) to function correctly. The distance between the remote control and the sensor(s) should not exceed 8 meters (~ 26 feet). Make sure that there are no obstacles between the remote control and the IR sensor(s) on the projector that might obstruct the infra-red beam.

  • Page 16: Installing The Cable Routing Bracket

    Installing the cable routing bracket When mounting the projector, the cable routing bracket can be used to secure cables connected to the projector. To install the bracket, align it with the bracket screw holes at the bottom of the projector and then use a screwdriver to fasten the two screws that secure the bracket in place.

  • Page 17: Positioning Your Projector

    Purchase the BenQ Projector screen. Note that a special rear projection Ceiling/Wall Mount Kit from your dealer to screen and the BenQ Projector Ceiling/Wall mount your projector. Mount Kit are required for this installation location.

  • Page 18: Obtaining A Preferred Projected Image Size

    After turning on the projector, go to Advanced menu - Installation menu > Projector Position and press to select a setting. Obtaining a preferred projected image size The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size.

  • Page 19: Mounting The Projector

    All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics.

  • Page 20: Ceiling/Wall Mount Installation Diagram

    Ceiling/Wall mount installation diagram Ceiling/Wall mount screw: M4 (Max. L = 11 mm; Min. L = 8 mm) Amount: 4 pcs CENTER OF GRAVITY Unit: mm Positioning your projector...

  • Page 21: Connection

    Connection When connecting a signal source to the projector, be sure to: 1. Turn all equipment off before making any connections. 2. Use the correct signal cables for each source. 3. Ensure the cables are firmly inserted. A/V devices, notebook or desktop computers Projection Screen 12V trigger for screen control...

  • Page 22: Operation

    Operation Installing the Android TV dongle (regional specific) Required for product supplied with the Android TV dongle QS02. The supplied streaming dongle varies by region. In some of the regions, the Android TV dongle QS02 is supplied and you need to make installation and setup properly before use. You must first install the Android TV dongle before you can begin to use the projector.

  • Page 23: Starting Up The Projector

    Starting up the projector 1. Plug the power cord. Turn on the power outlet switch (if necessary). The power indicator on the projector lights orange after power has been applied. 2. Press on the projector or the remote control or on the projector to start the projector.
  • Page 24 Step 2: Specify OSD Language. Step 3: Confirm whether you want to connect an eARC audio device. Step 4: Adjust the image based on the environment in which the projector is installed. • Screen installed: faster installation with digital image adjustment.
  • Page 25 Step 7: Activate the projector’s AI Cinema feature. See Optimizing the image quality by AI Cinema on page 36 for more information on this feature. 4. Switch all of the connected equipment on. 5. The projector will search for input signals and detect if a signal is available from the input source that was last used and switch to that input source if it is available, if a signal is not available, the projector will display Source menu.

  • Page 26: Qs02 Android Tv Setup (Regional Specific)

    QS02 Android TV setup (regional specific) Required for product supplied with the Android TV dongle QS02. You should install QS02 first as instructed in Installing the Android TV dongle (regional specific) on page Screens and procedures vary for product that supplies with other streaming dongles. Simply follow the on-screen instructions.
  • Page 27 • Using your remote control Display Android TV home screen For more information, visit https://support.google.com/androidtv/ Operation...

  • Page 28: Using The Menus

    Using the menus The projector is equipped with On-Screen Display (OSD) menus for making various adjustments and settings. The OSD screenshots below are for reference only, and may differ from the actual design. Below is the overview of the Basic OSD menu. HDR status Current input signal Advanced Menu...

  • Page 29: Upgrading Firmware

    Upgrading firmware 1. Go to BenQ Website and enter into Product Page > Support > Software to download the latest firmware file. 2. Unzip the download file, find and save the file named "W2720Upgrade.bin" to the USB flash drive. (Suggest to use the USB flash drive with FAT32 format) 3.

  • Page 30: Presenting From A Media Reader

    Presenting from a Media Reader The USB port on the projector allows you to browse image and document files stored on a USB flash drive connected to the projector. It can eliminate the need for a computer source. Supported file formats Items File Extensions •...

  • Page 31: Shutting Down The Projector

    Shutting down the projector 1. Press and a confirmation message will appear prompting you. If you don't respond in a few seconds, the message will disappear. 2. Press a second time. The power indicator flashes orange, the projection light source shuts down and the fans will continue to run for approximately 90 seconds to cool down the projector.

  • Page 32: Adjusting The Projected Image

    Adjusting the projected image Adjusting the projection angle If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal. You can rotate the adjustable feet to fine-tune the image. To retract the feet, rotate the adjuster feet in a reverse direction.

  • Page 33: Adjusting The Image Size By The Zoom Ring

    2. Once done, you can lock the settings to prevent from unexpected change. Adjusting the image size by the zoom ring Turn the zoom ring to adjust the image size. Adjusting the image height (lens shift) Turn the lens shift wheel to shift the lens and change the image height. Desk-front projection min.

  • Page 34: Fitting The Image To Your Screen

    Fitting the image to your screen To fit the image to your screen without altering the image quality, you can work with the test pattern. If you prefer to fit the image to the screen quickly, you are provided with keystone correction and auto screen fit function.
  • Page 35 2. After the 2D Keystone correction page appears: • To correct keystoning at the top of the image, use • To correct keystoning at the bottom of the image, use • To correct keystoning at the right side of the image, use •...

  • Page 36: Optimizing The Image Quality By Ai Cinema

    Advanced settings menu (Picture Mode > AI Cinema). If a re-calibration of the AI Cinema feature is needed, use the BenQ AI Cinema Calibration function in the Advanced settings menu (Installation > Smart Auto Settings > BenQ AI Cinema Calibration).

  • Page 37: Menu Operation

    Menu operation Menu system Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using. The menu items are available when the projector detects at least one valid signal. If there is no equipment connected to the projector or no signal detected, limited menu items are accessible.
  • Page 38 • HDR10+: This mode is only available when HDR10+ content is detected. When HDR10+ is selected, HDR Brightness will be grayed out. • FILMMAKER MODE (HDR): Delivers High Dynamic Range effects with higher contrasts of brightness and colors for HDR Blu-ray movies. After auto-detecting metadata or EOTF info from HDR10 contents, FILMMAKER MODE (HDR) are available for selection.

  • Page 39: Advanced Menu

    • Detected Resolution: Shows the native resolution of the input signal. • Source: Shows the current signal source. • Picture Mode: Shows the selected mode in the Picture Mode menu. • Light Source Mode: Shows the selected mode in the Light Source Mode menu.
  • Page 40 Gamma Selection Gamma refers to the relationship between input source and picture brightness. • 1.8/2.0/2.1/BenQ: Select these values according to your preference. • 2.2/2.3: Increases the average brightness of the picture. Best for a lit environment, meeting room or family room.
  • Page 41 Advanced Color Temperature Tuning Advanced color temperature is used for fine-tuning White Balance from the bright parts to the dark parts of the video by different brightness levels which are divided into 11 signal levels (%). Users can adjust the intensity of Red/Green/Blue in the range of 0 - 100 for the color temperature of selected point at different brightness levels.
  • Page 42 CinemaMaster • Color Enhancer Allows you to fine-tune the saturation of colors with larger flexibility. It modulates complex color algorithms to flawlessly render saturated colors, fine gradients, intermediate hues and subtle pigments. • Pixel Enhancer 4K A super-resolution technology which radically enhances Full HD content in terms of colors, contrast, and textures.
  • Page 43 Audio A variety of sound modes enables user to select and adjust the best mode Sound Mode that matches current environment. Selects audio output from internal or external speakers. • Internal: Audio output to internal speakers. • S/PDIF: Audio output to external speaker via S/PDIF and mute internal speakers.

  • Page 44: Display Menu

    (with 3D game discs), 3D Blu-ray players (with 3D Blu-ray discs), and so on. After you have connected the 3D video devices to the projector, wear the BenQ 3D glasses and make sure the power is on to view 3D contents.
  • Page 45 HDMI Format Selects a suitable RGB color range to correct the color accuracy. • Auto Automatically selects a suitable color range for the incoming HDMI signal. • Limited Utilizes the Limited range RGB 16-235. • Full Utilizes the Full range RGB 0-255. HDMI Equalizer Sets a suitable value to maintain the HDMI picture quality in long distance data transmission.
  • Page 46 • On: The projector will output 48Hz, 50Hz, 60Hz,100Hz, 120Hz, 240Hz 24P Real depending on different input timing. Cinema • Off: The projector will only output 60Hz. Reset Display Returns all the settings on the Display menu to the factory default values. Menu operation...

  • Page 47: Installation Menu

    BenQ AI Cinema Calibration function for a recalibration of the image via the AI Cinema feature. See...
  • Page 48 There is a 12V trigger that works independently according to your needs for installation scenarios. • On: If this is selected, the projector will send electronic signal out when it is 12V Trigger turned on. • Off: If this is selected, the projector will not send electronic signal out when it is turned on.

  • Page 49: System Menu

    BenQ video display devices. Accordingly, we recommend that setup and calibration be performed by an ISF certified installation technician.

  • Page 50: Information Menu

    Allows the projector to turn off automatically if no input signal is detected after a set period of time to prevent unnecessary waste of light source life. Changing this setting will make power consumption higher. BenQ HDMI Media Streaming (QS02) Enables or disables functions related to Android TV dongle (QS02). Firmware Updates the projector firmware via the 1.5A SERVICE USB-A port at the rear...

  • Page 51: Maintenance

    Maintenance Care of the projector Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector and let it cool down completely before cleaning the lens. • Use a canister of compressed air to remove dust. •...

  • Page 52: Light Source Information

    Light source information Getting to know the light source hour When the projector is in operation, the duration (in hours) of light source usage is automatically calculated by the built-in timer. The method of calculating the equivalent light source hour is as follows: Light Source Usage Time = (x+y+z)hours, if Time used in Normal mode = x hours Time used in ECO mode = y hours...
  • Page 53 High Dynamic Automatically changes the black level of the projected pictures to enhance the effect of the contrast ratio. When set to High Dynamic mode, the change in the black level will be quick, so that the transition between bright and dark scenes will be obvious.
  • Page 54 Thermal IC #1 I2C connection error : Orange On : Green On : Red On : Off : Orange Flashing : Green Flashing : Red Flashing Maintenance...

  • Page 55: Troubleshooting

    Troubleshooting The projector does not turn on. Cause Remedy Plug the power cord into the AC power jack on the projector, and plug the power cord into the power There is no power from the power cord. outlet. If the power outlet has a switch, make sure that it is switched on.

  • Page 56: Specifications

    Max.: 255 W; Standby: 0.5W Max. at 100 - 240VAC Repairing Mechanical Please visit below website and choose your country to find your service contact window. Weight http://support.benq.com/ 6.5 Kg + 200 g (14.3 lbs + 0.44 lbs) Transporting Output terminals Original packing or equivalent is recommended. Speaker...

  • Page 57: Dimensions

    Dimensions 420 (W) x 305 (L) x 143 (H) (including feet) Timing chart Supported timing for HDMI (HDCP) input • PC timings Refresh Clock Resolution Mode rate frequency (MHz) (Hz) (kHz) VGA_60 59.94 31.469 25.175 VGA_72 72.809 37.861 31.5 640 x 480 VGA_75 37.5 31.5...
  • Page 58 Refresh Clock Resolution Mode rate frequency (MHz) (Hz) (kHz) BenQ Notebook 1024 x 576 35.82 46.996 Timing BenQ Notebook 1024 x 600 64.995 41.467 51.419 Timing 1280 x 720 1280 x 720_60 74.25 XXXX XXXX 1280 x 768 1280 x 768_60 59.87...
  • Page 59 The timings showing above may not be supported due to EDID file and VGA graphics card limitations. It is possible that some timings cannot be chosen. • Video timings Dot clock Timing Resolution frequency frequency frequency (KHz) (Hz) (MHz) 720(1440) x 480i 15.73 59.94...
  • Page 60 Display Format (Refresh Rate) Chorma Subsampling 8-bit 10-bit 12-bit 4:4:4 4K/60p (50 Hz) 4:2:2 4:2:0 4:4:4 4K/30p (30 Hz) 4:2:2 4:2:0 4:4:4 4K/24p (24 Hz) 4:2:2 4:2:0 4:4:4 1080P/60p (60 Hz) 4:2:2 4:2:0 4:4:4 1080P/50p (50 Hz) 4:2:2 4:2:0 4:4:4 1080P/30p (30 Hz) 4:2:2 4:2:0...

Table of Contents