Troubleshooting - Microsoft Xbox 360 Wireless Networking Adapter User Manual

trouBleshooting

if you encounter problems, try the
possible solutions provided below.
for help with a game that supports
console-to-console system link play,
see the game's Web site or
documentation. for help signing up
or connecting to Xbox live, go to
www.xbox.com/setup.
consoledoesn'tdetect
wirelessnetwork
You might be out of range of your
wireless network. place your Xbox
360 console in the same room as
your wireless router or second Xbox
360 console and try again.
make sure that your router is
broadcasting a wireless network
name (ssid). the wireless router
broadcast of the ssid might be
disabled. see your router
documentation for information about
enabling ssid broadcast.
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consoledoesn'trecognize
wirelessnetworkingAdapter
make sure the power light on the
adapter is on. if it isn't, check the usb
connection. try disconnecting the
adapter cable and connecting it again.
signalisintermittent
some wireless devices using the 2.4-
gHz radio frequency band (including
the wireless adapter (mN-740)
designed for the original Xbox
console, most 2.4-gHz phones, some
cell phones, and microwave ovens)
may cause interference with your
wireless networking adapter. if you
experience network performance
issues, try moving your 2.4-gHz
device(s) away from your console (or
vice versa). or, upgrade your
wireless network for 802.11a/g
operation and set your adapter to
operate on 802.11a, where less
interference and improved
throughput is available.
before relocating your console or
wireless access point:
• imagine a straight line between
your Xbox 360 console and the
access point.
• locate your console and access
point or router so that as few
obstructions as possible exist
along the straight line.
• Allow no more than two walls
or two floors between the
wireless adapter and the central
access point.
tVpauseswhenused
withconsoleandwindows
mediacenter
When connecting a Windows media
center-based pc to an 802.11 a+g
access point or router, use 802.11a
for the Windows media center-based
pc and 802.11g for your other
wireless devices, such as laptop
computers.

unabletosavenetworksettings
orpassword
restore the factory defaults on the
wireless networking adapter. When
you go to the system area to restore
the factory defaults, the adapter
status light will blink green and red,
and then turn solid red to indicate
that the defaults have been restored.
Note
restoring factory defaults on the
adapter will override your current
adapter settings.
wirelesssecuritysettings
rejected
When entering your wireless security
settings, remember that Wep keys
must be in hexadecimal (0–9, A–f)
format and WpA passphrases may be
alphanumeric (consisting of both
letters and numbers).
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