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EP-RT 1-3kVA Convertible Rack / Tower
Online Double Conversion AC UPS
User Manual
Version 2.2
heliosps.com
Australia
New Zealand
sales-au@heliosps.com
sales-nz@heliosps.com
+61 2 7200 9200
+64 9 835 0700
Specifications subject to change.
Last Revision: 27 November 2024
Asia
Middle East
sales@heliosps.asia
sales@heliosps.asia
+65 6871 4140
+971 4 401 8484
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Summary of Contents for Helios Power Solutions ENERTEC EP-RT
- Page 1 EP-RT 1-3kVA Convertible Rack / Tower Online Double Conversion AC UPS User Manual Version 2.2 Specifications subject to change. heliosps.com Last Revision: 27 November 2024 Australia New Zealand Asia Middle East sales-au@heliosps.com sales-nz@heliosps.com sales@heliosps.asia sales@heliosps.asia +61 2 7200 9200 +64 9 835 0700 +65 6871 4140 +971 4 401 8484...
- Page 2 All rights reserved. The information in this document is sub ect to change without notice. Publish statement Thank you for purchasing this UPS series. This UPS is an intelligent, single phase in single phase out, high fre uency online model, designed by our e perienced R D team with years of e pertise in UPS technology.
- Page 3 ........................3 ..........................3 ........................... 3 ............................ 3 ............................4 ..................4 ....................5 .......................... 5 ...................... 5 ........................... 6 ........................7 ..................... 13 ....................14 ....................15 .............................. 19 ........................19 ..........................20 ..........................21 ..........................23 ..................... 26 ...........................
- Page 4 mportant Safety nstructions – Save These nstructions Please comply with all warnings and operating instructions in this manual strictly. Save this manual properly and read carefully the following instructions before installing the unit. Do not operate this unit before reading through all safety information and operating instructions carefully.
- Page 5 system. When installing the e uipment, ensure that the total leakage current of the UPS and the connected devices does not e ceed .5mA. Before installing the UPS, consider the installation environment. Avoid placing it in areas with high temperatures, humidity, or e cessive dust. ...
- Page 6 When replacing batteries, ensure that the same number and type of batteries are installed. Do not attempt to dispose of batteries by burning them, as this could cause an e plosion. Do not open or destroy batteries. Leaking electrolyte can cause in ury to the skin and eyes and may be to ic.
- Page 7 A 1.5 A(S H): A(S H): A(S H): Specifications subject to change. heliosps.com Last Revision: 27 November 2024 Australia New Zealand Asia Middle East sales-au@heliosps.com sales-nz@heliosps.com sales@heliosps.asia sales@heliosps.asia +61 2 7200 9200 +64 9 835 0700 +65 6871 4140 +971 4 401 8484...
- Page 8 10A Output Receptacles Battery Terminal SNMP ntelligent Slot (optional) Network a Modem Surge Protection (optional) RS2 2 Communication Port AC nput Receptacle nput Circuit Breaker EPO (Emergency Power Off, optional) USB Port (optional) 10. 16A Output Receptacle The cabinet is heavy. At least two people are re uired to safely ...
- Page 9 Assemble the left and right rails to the rear rails as shown in igure 1. Do not fully tighten the screws yet. Ad ust each rail to fit the depth of your rack. Choose the appropriate position in the rack for the UPS (see igure 1). The rail assembly will occupy four positions on both the front and rear of the rack.
- Page 10 Press the side of the cover with the LCD display while holding the opposite side. uickly e tract one side and then remove the other side with the display (see igure 4). A ribbon cable connects the LCD control cover to the UPS. Do not pull on this cable or disconnect it.
- Page 11 Replace the front cover of the UPS. f you are installing power management software, connect your computer to one of the communication ports or the optional connectivity card. Use an appropriate cable for the communication ports. f your rack has conductors for grounding or bonding ungrounded metal parts, connect the ground cable (not supplied) to the ground bonding screw.
- Page 12 （A） （B） （C） （D） （E） （ ） （2） Rackmount Converted to Tower LCD Display nstallation 1. Gently pull and rotate the LCD 0 degrees from hori ontal to vertical, ( 2. Alternatively, you can remove the front panel by gently pulling on its corners, rotate the LCD 0 degrees from hori ontal to vertical, and then carefully replace the panel, ( Specifications subject to change.
- Page 13 （A） （B） igure Rack mount converted to Tower installation igure 8 Rack mount converted to Tower Display The installation process between the UPS and the e ternal battery bo es can be referenced in igure . 1. Remove the battery terminal cover plate from both the UPS and the e ternal battery bo es.
- Page 14 igure The installation for UPS and E ternal battery bo es igure 10 Long backup e ternal battery connection (1) Turn On the UPS in Line Mode erify that the total e uipment ratings do not e ceed the UPS capacity to prevent an overload alarm.
- Page 15 b) Press and hold the ON key for more than three seconds to start the UPS. This action will activate the inverter. c) Once started, the UPS will perform a self test. The LEDs will light up and go out in a circular and orderly manner.
- Page 16 04 Battery Capacity Setting on page 2 for guidance on setting battery capacity on the LCD screen.) UPS only (internal 1（default） AH（default） batteries) UPS 1EBP 2 AH UPS 2EBPs 45AH EBPs 6 AH UPS 4EBPs 81AH The UPS contains one battery string each EBP contains two battery strings. The operation and display panel, illustrated in the diagram below, is located on the front panel of the UPS.
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Page 17: Led Indicator
（1）LED ndicators（from right to left: “Alarm”, “Bypass”, “Battery”, “ nverter”) （2）On Line UPS LCD Display （ ） unction keys LED Indicator The UPS has an active alarm or fault. The UPS is in Bypass mode. The UPS is operating normally on bypass during High Efficiency operation. - Page 18 ndicates the AC input. ndicates input voltage, input fre uency, battery voltage and Temperature ndicates the setting programs. ndicates the warning and fault codes. Warning: flashing with warning code. ault: lighting with fault code ndicate output voltage, output fre uency, load percent, load in A, load in Watt ndicates battery level by 0 24 , 25 4 , 50 4...
- Page 19 n AC mode, it will present battery charging status. Status Battery capacity LCD Display 4 bars will flash in turns 0 24 Bottom bar will be on and the other three 25 4 bars will flash in turns Constant Bottom two bar will be on and the other two Current mode 50 4 bars will flash in turns...
- Page 20 Button : Press and hold the ON button for at least 2 seconds to power on the UPS. : n setting mode, press this button to confirm the desired settings. Use the UP DOWN buttons to change settings. ON /ENTER ：When in bypass mode, ...
- Page 21 Plug the UPS into a two pole, three wire, grounded receptacle only. Avoid using e tension cords. The power cord is supplied with the UPS package. simply connect devices to the outlets. ollow these steps for the wiring ...
- Page 22 The LCD display offers 8 interfaces, providing various operational information and settings. nput voltage Output voltage nput fre uency Output fre uency Battery voltage Backup time Battery capacity Specifications subject to change. heliosps.com Last Revision: 27 November 2024 Australia New Zealand Asia...
- Page 23 Load Environment Temperature UPS model. irmware ersion Alarm Code(Warming Message) All alarm codes are present when abnormal behavior(s) occur(s) Specifications subject to change. heliosps.com Last Revision: 27 November 2024 Australia New Zealand Asia Middle East sales-au@heliosps.com sales-nz@heliosps.com sales@heliosps.asia sales@heliosps.asia +61 2 7200 9200 +64 9 835 0700 +65 6871 4140 +971 4 401 8484...
- Page 24 The UPS offers several customi able settings accessible through its control panel. These settings can be ad usted while the UPS is operating in any mode, and they will take effect under specific conditions. Below is a summary of how to navigate and set the UPS configurations.
- Page 25 Mode setting Press Enter button to change the setting (ECO or NOR or C or GEN). Press UP button ▲to select the previous setting. Press DOWN button ▼to select the ne t setting. Output voltage setting Press Enter button to change the setting(200,208，220, 2 0, 240).
- Page 26 Battery EOD voltage setting( Segment 2 ) Press Enter button to change the setting (1.60 1. 0 1. 5 1.80). Press UP button ▲ to select the previous setting. Press DOWN button ▼to select the ne t setting. Bypass voltage upper limit setting Press Enter button to change the setting (The bypass voltage...
- Page 27 Event log UPS Alarm Warning Buzzer Rectifier Fault Beep continuously Fault LED lit Inverter fault(Including Inverter bridge Beep continuously ault LED lit is shorted) Beep continuously ault LED lit Fan fault Beep continuously ault LED lit Self-test fault Beep continuously ault LED lit Battery Charger fault Beep continuously...
- Page 28 f the UPS system does not operate correctly, use the table below to identify potential issues and solutions. Symptom Possible Cause Remedy Check if the input power AC input power is not cord is firmly connected to connected well. No indication and alarm even the mains.
- Page 29 Trouble Shooting Chart Specifications subject to change. heliosps.com Last Revision: 27 November 2024 Australia New Zealand Asia Middle East sales-au@heliosps.com sales-nz@heliosps.com sales@heliosps.asia sales@heliosps.asia +61 2 7200 9200 +64 9 835 0700 +65 6871 4140 +971 4 401 8484...
- Page 30 The UPS system contains no user serviceable parts. The batteries have a service life of appro imately to 5 years at an ambient temperature of 25°C. After this period, the batteries must be replaced. Contact your dealer for battery replacement recommendations. Be sure to deliver the spent battery to a recycling facility or ship it to your dealer in the replacement battery packing material.
- Page 31 Historical data storage for performance monitoring. The SNMP card allows for advanced UPS monitoring and management over a network. Download installation files from http: download.ksdatacloud.com or specific operation and function descriptions refer to the PM220 User Manual 2.2 provides an interface for peripheral monitoring of the UPS system. t communicates the UPS s real time status through contact signals and allows timely feedback to monitoring systems when abnormal situations arise, such as UPS failure, mains interruption, or bypass activation.
- Page 32 Terminal No. Terminal function Terminal No. Terminal function Common source Bypass enable NO UPS on NC Bypass enable NC AC fail NO UPS fail NO AC fail NC UPS fail NC Batt low NO CN4 1 Remote shutdown Batt low NC CN4 2 UPS alarm NO UPS alarm NC...
- Page 33 connector in place on the EPO port to prevent accidental activation. NOTE Depending on user configuration, the pins must be shorted or opened to keep the UPS running. To restart the UPS, reconnect (re-open) the EPO connector pins and turn on the UPS manually.
- Page 34 MODEL 1KVA(S) 1KVA(H) 1.5KVA (S) 1.5KVA(H) 2KVA(S) 2KVA(H) 3KVA(S) 3KVA(H) PHASE Single phase with ground 1000VA/ 1500VA/ 2000VA / 3000VA / Capacity (VA/Watts) 800W /900W/1000W 1200W /1350W/1500W 1600W/1800W/2000W 2400W/2700W/3000W INPUT Nominal voltage 200/208/220/230/240VAC 176Vac±5% @100%-50% load; Low line 110Vac±5% @50%-0% load; transfer Operating 186Vac±5% @100%-50% load;...
- Page 35 batteries batteries batteries batteries Numbers Backup time Long run unit depends on the capacity of external batteries Typical recharge 4 hours recover to 90% capacity (typical) time(standard model) 109. Charging voltage 27.4 ±1% 41.0 ±1% 54.7±1% 82.1 ±1% 4±1 Charge current 1/2A 6/12A 1/2A...
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