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Symptom-to-FRU Index
The Symptom-to-FRU index lists error symptoms and possible causes.
The most likely cause is listed first. Always begin with Chapter 4, "General
Checkout, " on page 13. This index can also be used to help you decide
which FRUs to have available when servicing a computer. If you are unable
to correct the problem using this index, go to "Undetermined problems"
on page 24.
Hard disk drive boot error
A hard disk drive boot error (error codes 1962 and I999030X) can have the
following causes.
Error
The start-up drive is not in the boot
sequence in configuration.
No operating system installed on
the boot drive.
Notes
• If you have both an error message and an incorrect audio response
diagnose the error message first.
• If you cannot run the diagnostic tests or you get a diagnostic error
code when running a test but did receive a POST error message
diagnose the POST error message first.
• If you did not receive any error message look for a description of
your error symptoms in the first part of this index.
6
Chapter 6. Symptom-to-FRU Index
FRU/Action
Check the configuration and ensure
the start-up drive is in the boot
sequence.
Install an operating system on the
boot drive.
21
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