Epson SureColor V1070 User Manual
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Epson SureColor V1070 User Manual

Epson SureColor V1070 User Manual

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V1070 User's Guide

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Summary of Contents for Epson SureColor V1070

  • Page 1 ® ® Epson SureColor V1070 User's Guide...

  • Page 3: Table Of Contents

    Contents SureColor V1070 User's Guide........................9 Introduction to Your Printer........................10 Printer Features ..........................10 Optional Equipment and Replacement Parts................. 10 Available Software ..........................11 Notations Used in the Documentation ....................12 Printer Part Locations......................... 13 Product Parts - Front/Side ......................14 Product Parts - Inside ........................
  • Page 4 Enabling Wi-Fi Direct Mode ......................40 Wi-Fi Protected Setup (WPS)......................41 Using WPS to Connect to a Network ..................... 41 Printing a Network Status Sheet......................42 Printing a Network Connection Report ....................42 Network Connection Report Codes and Messages ............... 43 Changing or Updating Network Connections ..................
  • Page 5 Printer Settings Menu......................... 78 Maintenance Menu..........................78 Network Settings Menu ........................80 Media Settings ........................... 81 Status Menu ............................82 Supply Status Menu .......................... 83 Maintenance............................... 84 Maintenance Guidelines........................84 When to Maintain Your Product ......................85 Maintenance Safety Instructions ......................88 Printhead Maintenance ........................
  • Page 6 Where to Get Help (U.S. and Canada) ..................... 133 Where to Get Help (Latin America)....................133 Technical Specifications ........................136 Epson Edge Dashboard ........................136 Epson Edge Print Pro ........................137 Web Config ............................137 Windows System Requirements ...................... 137 Mac System Requirements ......................138 Printer Specifications ........................
  • Page 7 Network Interface Specifications ...................... 142 Cleaning Ink Supply Units Specifications ..................144 Safety and Approvals Specifications ....................144 Notices ..............................146 Important Safety Instructions......................146 List of Safety Symbols on the Product ..................146 General Product Safety Instructions .................... 148 LCD Screen Safety Instructions....................

  • Page 9: Surecolor V1070 User's Guide

    SureColor V1070 User's Guide Welcome to the SureColor V1070 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 10: Introduction To Your Printer

    Notations Used in the Documentation Printer Part Locations Using the Control Panel Administrator Password Instructions Printer Features The Epson SureColor V1070 printer includes these special features: Purpose Built • High-quality printing using MicroPiezo printhead • 140 ml ink supply units (ink packs) Reliability •...

  • Page 11: Available Software

    Start Here sheet. For detailed information about the software on your system, see the software help. Note: You need to download software RIP from the Epson website to print. An internet connection is required to obtain the product software.

  • Page 12: Notations Used In The Documentation

    Note: For Mac users, EPSON Software Updater only receives updates for software, not firmware. For firmware updates, check Epson Edge Dashboard and update as necessary. See the Epson Edge Dashboard manual for details.

  • Page 13: Printer Part Locations

    • Cautions must be observed to avoid damage to your equipment. • Notes contain important information about your printer. • Tips contain additional printing information. Parent topic: Introduction to Your Printer Printer Part Locations Check the printer part illustrations to learn about the parts on your printer. Product Parts - Front/Side Product Parts - Inside Parent topic:...

  • Page 14: Product Parts - Front/Side

    Product Parts - Front/Side Printer cover Ink cover Maintenance cover Control panel AC inlet LAN port USB port...

  • Page 15: Product Parts - Inside

    Data light Status light Parent topic: Printer Part Locations Product Parts - Inside Printhead UV light...

  • Page 16: Using The Control Panel

    Flatbed Ink tray Media suction holes guard Gantry Wiper unit Air filters Parent topic: Printer Part Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Operation Procedure Changing the LCD Screen Language Selecting the Date and Time Parent topic: Introduction to Your Printer...

  • Page 17: Control Panel

    Control Panel power button home button Error alert light; check the control panel for error details when lit LCD touchscreen...
  • Page 18 LCD Screen Home Screen Access menu items Displays the printer's status, error messages, and other information Displays the current media setting...
  • Page 19 Displays the amount of ink remaining The abbreviation below each bar indicates the ink color. WH: White BK: Black Y: Yellow M: Magenta C: Cyan Vr: Varnish When the notification icon is displayed, the corresponding ink color is running low. Tap the display area to check the model number of the ink pack.
  • Page 20 Displays the Maintenance menu You can check and clean the printhead nozzles, replace consumables, and clean parts. Network status icons; select to switch the network connection status : No Ethernet or Wi-Fi connection : Ethernet connection established : No Wi-Fi connection : Wi-Fi network error or the product is searching for a connection : Wi-Fi connection established;...

  • Page 21: Operation Procedure

    While Printing Screen After you tap the Start icon, you see this screen. Displays the print job status. The color gradually changes to display the printing progress. In multi- layer printing, each layer's progress is shown as it is printed. Setting/Status confirmation area.

  • Page 22: Changing The Lcd Screen Language

    The operation areas perform operations when pressed. When a scroll bar is displayed, scroll the screen by moving (sliding) your finger up and down on the screen or by pressing the up and down icons on the scroll bar. When there is a How To button, such as in a message screen, you can press it to view a guide for the operating procedure.

  • Page 23: Selecting The Date And Time

    4. Select a language. 5. Press the home button to exit. Parent topic: Using the Control Panel Selecting the Date and Time Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format. Note: This setting can be locked by an administrator.
  • Page 24 The initial administrator password is on the label attached to the inside of the printer cover. We recommend that you change the initial password before you start using your product. (The default user name is blank.) The default administrator password is the product's serial number when only one label is attached The default administrator password when multiple labels are attached You must enter the current administrator password when performing the following operations: •...
  • Page 25 Note: If you forget the password or inadvertently set it, contact Epson for assistance. Parent topic: Introduction to Your Printer...

  • Page 26: Printer Usage Guidelines

    Printer Usage Guidelines Follow the guidelines in these sections as you use your printer, consumables, and print media. Installation Space Using Your product Storing Your product Handling Ink and Cleaning Packs Handling White Ink Handling Media Handling Media After Printing Supported Media Flatbed Specifications Related references...

  • Page 27: Installation Space

    Installation Space Make sure that you clear the following amount of working space so that you can eject paper and replace consumables. Approximately 37 in. (942 mm) Approximately 35.5 in. (902.5 mm) 27.5 in. (699 mm) 0.39 in. (10 mm) Choose a location for the product that is near a dedicated wall outlet where the power cord can be easily unplugged.

  • Page 28: Using Your Product

    • Is at least 27.55 in. (700 mm) in depth • The ventilation openings on the bottom of the product are not blocked • Is wider than the space between the rubber feet on the bottom of the product 22.6 in. (575.6 mm) 25.5 in.
  • Page 29 • Do not install the product next to heat sources or directly in the path of exhaust from a ventilator, air conditioner, or treatment machine. Failure to observe this precaution could result in the printhead nozzles drying and clogging. • To keep the printhead in optimum operating condition, maintenance is performed when the product is turned on.

  • Page 30: Storing Your Product

    Storing Your product Follow these guidelines if you need to store your product for an extended period: • Maintenance is necessary before storing the product for 2 weeks or more. Contact Epson support for assistance. • We recommend that you turn on the product at least once every 14 days if it has not been used for two weeks or more and the storage maintenance has not been performed.
  • Page 31 Note: Read the safety data sheet before use. You can download it from the Epson website. • Extra ink is required to charge the printhead nozzles the first time the product is used. Be sure to have replacement ink packs ready.

  • Page 32: Handling White Ink

    Handling White Ink Follow these guidelines as you handle the white ink pack: • White ink particles may settle in the ink system, which must be maintained. Do not print without maintaining the white ink system; print quality may decline, or the printer may not work properly. •...

  • Page 33: Handling Media After Printing

    • Do not fold the printed surface, or cured ink may break off. • If the ink does not fully cure on the media after printing with Epson Edge Print Pro, you can select Single Layer (UV Light Irradiation Only) in Number and Order of Layering to apply additional UV lamp irradiation without printing.
  • Page 34 • Printable area: 8.34 x 11.77 in. (212 x 299 mm) 1. Origin. Place the bottom right corner of the media here. 2. Printable area (light gray area) 3. Groove (dark gray area)
  • Page 35 4. Jig holes (red circles) The dotted lines connect the centers of the holes. The diameter of each hole is 18-Φ6±0.05 mm. 5. 0.75 in. (19 mm) 6. 2.94 in. (78.4 mm) 7. 14.35 in. (365.4 mm) 8. 8.6 in. (218.6 mm) 9.

  • Page 36: Wi-Fi Or Wired Networking

    Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network...

  • Page 37: Wi-Fi Infrastructure Mode Setup

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
  • Page 38 To install your product on a wireless network, install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

  • Page 39: Wi-Fi Direct Mode Setup

    Wi-Fi icon on the LCD screen. You should be able to connect to your product directly from your computer or device and then print. If you are printing from a computer, make sure you installed the network software from the Epson website. Note: If you don't see the Wi-Fi icon, you may have selected the wrong network name or entered the password incorrectly.

  • Page 40: Enabling Wi-Fi Direct Mode

    Wi-Fi Direct icon on the LCD screen. You should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website. Note: If you don't see the Wi-Fi Direct icon on the LCD screen, you may have selected the wrong network name or entered the password incorrectly.

  • Page 41: Wi-Fi Protected Setup (Wps)

    Wi-Fi icon on the LCD screen. You should be able to connect to your product directly from your computer or device and then print. If you are printing from a computer, make sure you installed the product software from the Epson website.

  • Page 42: Printing A Network Status Sheet

    Note: If you don't see the Wi-Fi icon, restart the access point, move it closer to the printer, and repeat these steps to try again. If it still does not work, print a network connection report and check the solution. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet...

  • Page 43: Network Connection Report Codes And Messages

    Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. Error code Message Note: Error codes and messages listed here may not all apply to your product.
  • Page 44 Error code and message Solution If your product's Obtain IP Address setting is set to Auto, enable DHCP on your router or access point. If it is set to Incorrect IP address is assigned to the Manual, the IP address may be out of range or on a printer.
  • Page 45 Error code and message Solution If you set your product's TCP/IP Setup setting to Manual, check that the default gateway address listed on the Setup is incomplete. Confirm default network connection report is correct. Also turn on the gateway setup. Connection using the device that is set as the default gateway.

  • Page 46: Changing Or Updating Network Connections

    Error code and message Solution Make sure your router, access point, and/or hub are turned on. Also make sure the TCP/IP setup on your Confirm the following router, access point, and/or hub is not set manually; this -Entered security key/password is correct may cause your product's network settings to differ from the manually set up devices.

  • Page 47: Changing A Usb Connection To A Wi-Fi Connection

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...

  • Page 48: Connecting To A New Wi-Fi Router

    1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...

  • Page 49: Basic Printing

    Create an image with separate layers in Adobe Illustrator or Adobe Photoshop. 3. Create print data (job) Create a print job .prn using Epson Edge Print Pro or commercially available RIP software. Refer to the manuals for more details. 4. Check the condition of the media You may need to set the appropriate media material and thickness settings.

  • Page 50: Preparing The Printer

    Load media on the flatbed. 6. Start printing After sending print data from an application, press Start on the operation panel screen. 7. Turn off the power Remember to turn off the power at the end of the workday. Parent topic: Basic Printing Preparing the Printer To maintain good print quality, perform the following inspection each day before printing.

  • Page 51: About Print File Design

    The printer can print multi-layer jobs, which will affect how you design your file. For details on how to create data, refer to the multi-layer printing section in the Epson Edge Print Pro manual and the manuals for each application.
  • Page 52 If you are using transparent media and the final image will be viewed from non-printed side of the media, apply white ink on top of the printed image. Set the first layer to color and the second layer to white. Position the image so it is correctly oriented when viewed from the non-printed side.
  • Page 53 to color. Position the images so the first layer is correctly oriented when viewed from the non-printed side and the third layer is correctly oriented when viewed from the printed side. 1. Second color layer 2. White layer 3. First color layer 4.
  • Page 54 4. White layer on other side If you want to add texture to the printed surface or print transparent patterns, apply varnish ink. Epson Edge Print Pro can be used to make varnish ink glossy or matte. You can print textures (textured surface patterns) using multiple layers of varnish ink.

  • Page 55: About Texture Files

    Basic Printing About Texture Files You can download varnish ink texture files from the Epson support site and use them in Adobe Illustrator. When printing with a texture file, we recommend that you print an initial underbase layer, followed by a varnish layer or layers.

  • Page 56: Downloading Texture Files

    Parent topic: Basic Printing Downloading Texture Files 1. Visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin America) and select your product. 2. Click Downloads. 3. Select your operating system, click Utilities, locate the Epson texture library file, and click Download.

  • Page 57: Using Texture Files

    4. Unzip the file you downloaded to access the matte varnish and gloss varnish library files. Parent topic: Basic Printing Related references Using Texture Files Using Texture Files 1. Run up Adobe Illustrator and open an image file. 2. Click Window > Swatch Libraries > Other Library, then select the file that you downloaded.
  • Page 58 3. The application creates a range over the image for applying the texture pattern. 4. Select the texture pattern. 5. Save the edited file in a PDF format. 6. The PDF created in Step 5 can be printed using Epson Edge Print Pro. Parent topic: Basic Printing...

  • Page 59: Printing Texture Samples

    Note: The texture file is A3 size. Do not reduce the size, or you may compress of deform the pattern. 1. Run Epson Edge Print Pro. click Add, then add Epson_Texture_Library_Matte_v1.pdf to the job list. 2. Select Basic Settings, then select Double Layer (Color > Varnish) from the Number and Order of Layering menu.
  • Page 60 4. Select Tiling, then select Enable Setting. 5. Select 2 from the Horizontal menu. 6. Right-click the left side of the image, then deselect Print to exclude the left side from printing.
  • Page 61 You see a screen like this: 7. Make sure media is loaded, then select Print. 8. When printing is complete, remove the media and insert new media. 9. Right-click the left side of the image, then select Print.

  • Page 62: Confirming Appropriate Height Settings For Media

    10. Right-click the right side of the image, then deselect Print to exclude the right side from printing. 11. Make sure media is loaded, then select Print. Parent topic: Basic Printing Related tasks Loading Media Confirming Appropriate Height Settings for Media The printer uses a sensor to confirm the media height, then automatically adjusts the printhead to the optimum height for printing.

  • Page 63: Media Height Settings

    Setting Media Gap Parent topic: Basic Printing Media Height Settings The Media Height setting determines whether the printer automatically adjusts the height of the printhead when printing or sets the height to a desired value. When the Media Height setting is set to Auto before printing starts, the printer sensor (1) detects the highest point on the printable surface of the media (2).

  • Page 64: Setting Media Gap

    WG (wide gap) Print Quality setting (such as 720 × 720 dpi - 12 Pass WG) in Epson Edge Print Pro. Note: Printing with a wide gap setting improves print quality but decreases print speed.

  • Page 65: Media Loading Precautions

    Media Loading Precautions Loading Media Parent topic: Basic Printing Media Loading Precautions Review the following before loading the media: • For 0.01 in. (0.5 mm) or thinner sheet media, Select the suction icon to turn on the suction and hold the media to the flatbed. •...
  • Page 66 • Light or unstable items, such as spheres, pens, or miniature toy cars that roll easily, may move when the sensor touches them to check the media height. We recommend securing them with a jig so they do not move. Example of jigs: •...
  • Page 67 • Do not place any objects in the areas circled in the image below, or the printer may malfunction. Remember to remove any tape that was peeled off after use. • Load the media so the printable surface is flat. If you are loading multiple media pieces, we recommend that the you use a jig to make the spaces in between the pieces the same height.
  • Page 68 • The figure below shows a view of the printer from the front. If there are gaps between the media (gray area) printhead nozzles, as shown on the right, the light from the UV lamp (2) will be reflected, and the printhead nozzles (1) are likely to clog.

  • Page 69: Loading Media

    • The printer can print on curved surfaces, but we recommend that the distance (3) between the highest (1) and lowest point (2) on the printed surface is 0.07 in. (1.8 mm) or less. Parent topic: Media Handling Loading Media This section provides an example of loading 0.01 in.
  • Page 70 2. Open the printer cover. Note: The flatbed is at the previously set height. 3. Adjust the Media Height and Media Gap settings as needed 4. Load the media at the origin point in the lower right corner of the flatbed. If you are printing on thin sheet media, align it with the grooves inside the flatbed.
  • Page 71 5. Select the suction icon. Note: • If the media does not cover all of the suction holes on the flatbed, cover the remaining holes with another sheet of paper or material. The suction force will be weak if all suction holes are not covered.
  • Page 72 6. Close the printer cover. Parent topic: Media Handling Related references Media Loading Precautions Related tasks Setting Media Gap...

  • Page 73: Start Printing

    2. Select Cancel. Printing or receiving stops and the job is deleted. Note: You can also cancel a print job from the Epson Edge Print Pro software if it still being sent from the computer. If the job has already been sent to the printer, cancel it from the printer control panel.
  • Page 74 1. Once the printing is complete, open the printer cover. 2. Select the icon to stop suction. 3. Remove the media.
  • Page 75 4. Close the printer cover. Parent topic: Basic Printing...

  • Page 76: Using The Control Panel Menus

    Using the Control Panel Menus Follow the instructions in these sections to access the printer menu system and select settings. Accessing the Printer's Menus Basic Settings Menu Printer Settings Menu Maintenance Menu Network Settings Menu Media Settings Status Menu Supply Status Menu Accessing the Printer's Menus You can use the printer menus to adjust the settings that control how your printer works.
  • Page 77 Setting Options Description LCD Brightness 1 to 9 Adjusts LCD screen brightness Sounds Button Press Adjusts the volume of control panel sounds Completion Notice Adjusts the volume of the notification Ready Notice Adjusts the volume of printer alerts Warning Notice Adjusts the volume and repetition of notifications for maintenance and replacement of consumables...

  • Page 78: Printer Settings Menu

    Printer Settings Menu Select the Menu icon > General Settings > Printer Settings to customize paper and printing options. Setting Options Description Head Movement Range Data Width Sets the range of printhead movement. Select Data Width to increase the print speed by Printer Width restricting movement to the printed area.
  • Page 79 Setting Options Description Printhead Nozzle Check Print Position Select the position you want to print from Front, Center, or Back. Changing the Print Position allows printing the check pattern up to three times on A4 size paper. Note: A check pattern is printed to check for clogged nozzles in the printhead.

  • Page 80: Network Settings Menu

    — Initiates process for storing the printer for an extended period of time (two weeks or more). Contact Epson support if you will be storing the printer for two weeks or more, and do not start the process on your own Personal Transport —...

  • Page 81: Media Settings

    Setting Options Description Connection Check — Confirms the network status. You can also print a connection check report. Advanced Various settings Displays advanced information, such as TCP/IP settings. You can enable or disable other network settings Parent topic: Using the Control Panel Menus Media Settings Settings on the Media Settings menu let you customize various adjustments for media types.

  • Page 82: Status Menu

    Setting Option Description 01 XXXXXX to 30 XXXXXX Change Name Change details for registered media settings Media Height • Select Change Name to edit the Media Gap name of a registered media setting entry • Select Media Height to adjust the setting.

  • Page 83: Supply Status Menu

    — Displays the firmware version of the printer Printer Name — Displays the name of the printer set in Epson Edge Dashboard Fatal Error Log — Displays fatal error information Operation Report Total Print Numbers Displays the total number of the...

  • Page 84: Maintenance

    To maintain optimum print quality, you need to periodically perform various maintenance tasks, and clean and replace parts. Make sure you have the following items before beginning cleaning and replacement. Use Epson genuine parts when replacing ink supply units or performing other maintenance.

  • Page 85: When To Maintain Your Product

    When to Maintain Your Product See the guidelines here to determine when to perform maintenance operations on your product, or replace or refill consumables. If maintenance is not performed, print quality may decline, the printer's service life may be reduced, or you may be liable for the cost of any repairs. Always perform maintenance when a message is displayed on the screen.
  • Page 86 Area to clean Frequency The UV light cover Once a month or when the printed area has not been properly cured Consumables and Parts Replacement Schedule Number Part to replace Frequency Ink supply unit When a message indicating that the remaining ink is below the limit appears on the LCD screen Wiper unit When a message appears prompting you to replace it...
  • Page 87 When any clogs are found after a nozzle check, or when printouts are blurred or sections are missing Pre-storage maintenance When you will not use the printer for two weeks or more, prepare the printer for storage. Contact Epson support for assistance. Parent topic: Maintenance Related references...

  • Page 88: Maintenance Safety Instructions

    Maintenance Safety Instructions When performing any printer maintenance procedures, follow these safety instructions: • Always wear protective eyewear, gloves, and a mask when performing printer maintenance. should any waste ink or ink cleaner come in contact with your skin or enter your eyes or mouth, immediately take the following actions: •...

  • Page 89: Performing A Nozzle Check

    Perform the following maintenance as necessary: • Nozzle check: Check for clogged nozzles before large print jobs or if you have not used the printer for an extended period of time. Inspect the printed check pattern and clean the printhead if you notice faint or missing areas.

  • Page 90: Cleaning The Printhead

    8. Close the printer cover. 9. Remove the media and check the printed pattern: • If there are no gaps in the pattern, the nozzles are clean. • If there are gaps in the pattern, clean the printhead. Parent topic: Printhead Maintenance Related tasks Cleaning the Printhead...

  • Page 91: Aligning The Printhead

    12 hours without using the printer, then print a a nozzle check pattern again. If the nozzle check pattern still has gaps, repeat the Cleaning (Recommended) cycle. If the problem persists, contact Epson support. • If you use the Cleaning (Light) option, perform the Cleaning (Heavy) cycle. If the clogging is unresolved after multiple Cleaning (Heavy) cycles, leave the printer for 12 hours without printing, and then print a nozzle check pattern.
  • Page 92 Note: Before performing any adjustments, print a nozzle check pattern, make sure the nozzles are not clogged, and clean the printhead, if necessary. 1. Load a letter- or A4-size transparent sheet media that supports inkjet printing. When loading media, align the right corner of the media with the origin in the print area. 2.
  • Page 93 8. Examine the printed adjustment pattern. 9. Look at each printed check pattern, and choose the number that corresponds to the thinnest line...

  • Page 94: Aligning The Gantry

    For example, in the image here, -1 is the best line. 10. Input the adjustment values for all of the lines, then select OK. A confirmation screen appears. 11. Check the results and select OK to save the adjustments to the media setting. Parent topic: Maintenance Related tasks...
  • Page 95 6. On the screen, press the suction icon. When suction stops, remove the media. 7. Place the printed adjustment pattern on a flat surface and measure it. 8. The adjustment value entry screen is displayed. Input the value measured in step 7, and then press Parent topic: Maintenance...

  • Page 96: Shaking And Replacing Ink Packs

    Shaking and Replacing Ink Packs See these sections to shake and replace the ink packs. Ink Pack Safety Instructions Precautions when Shaking Ink Packs Shaking the Ink Packs Replacing the Ink Packs Parent topic: Maintenance Ink Pack Safety Instructions • Keep cleaning packs and ink packs out of the reach of children and do not drink the ink. •...
  • Page 97 Note: Due to the characteristics of the ink, sediment may settle to the bottom of the ink packs, so you must shake them periodically. Sedimentation may cause the print quality to decline and nozzles to become clogged. Do not forcefully shake or swing ink supply units , as it may cause ink to leak. Avoid touching the ink supply ports while removing the units, as there may be ink around them.

  • Page 98: Shaking The Ink Packs

    Shaking the Ink Packs If a message is displayed telling you that it is time to shake the ink, you can view the procedure on the LCD screen. 1. Select the status display area on the screen. 2. In the Message List, select the message prompting you to shake the ink. 3.

  • Page 99: Replacing The Ink Packs

    Note: This printer is designed for use with Epson ink packs only, not third-party ink packs or ink. Other brands of ink supplies are not compatible and, if described as compatible, may not function properly or continuously.
  • Page 100 2. Open the ink cover. Note: You can also select How To on the LCD screen to see the replacement steps. 3. Pull out the ink tray for the ink pack that you are replacing. Caution: When removing the ink tray, use both hands and place one hand on the bottom of the tray. If you use only one hand, the weight of the tray may cause it to fall and damage the ink pack.
  • Page 101 6. While the ink pack is in the tray, carefully shake it as shown. Shake white ink packs about 50 times in 17 seconds and shake other color ink packs 20 times in 7 seconds. Note: Vanish ink does not need to be shaken. 7.

  • Page 102: Replacing The Wiper Unit

    Replacing the Wiper Unit Replace the head wiper unit when you see a message on the LCD screen to do so. Warning: • Do not dismantle the wiper unit, or ink could get in your eyes or on your skin. •...

  • Page 103: Replacing Air Filters

    2. Do one of the following: • If a message appears on the LCD screen telling you the wiper unit is at the end of its service life, select OK. • If you want to replace the wiper unit before the message appears, select maintenance >...

  • Page 104: Cleaning The Uv Light Cover

    5. After the front air filter has been replaced, select How To and follow the on-screen instructions to replace the rear air filter. 6. Dispose of used air filters in the bags provided with the new air filters. Parent topic: Maintenance Related references Optional Equipment and Replacement Parts...
  • Page 105 2. Select maintenance > UV Light Cleaning. 3. Review the on-screen message, then select Start. The printhead moves to the maintenance position. 4. Open the printer cover.
  • Page 106 5. Look up at the printhead, then use the scraper to remove any accumulated ink from the glass surface of the UV light cover.

  • Page 107: Disposing Of Used Consumables And Optional Parts

    6. As the ink powder is scraped off and falls into the printer, use a soft cloth to wipe it off. 7. Close the printer cover, then press Done on the control panel. The printhead will return to its original position. Parent topic: Maintenance Related references...

  • Page 108: Disposing Of Used Wiper Units

    When handing over the items to the industrial waste disposal company, make sure you include the Safety Data Sheet found on Epson's support website. To download it, visit epson.com/support/sds (U.S.
  • Page 109 2. Install the cover from the new wiper unit onto the used wiper unit. Note: Do not touch the blue area shown below.
  • Page 110 3. Place the used wiper unit in the bag. 4. Remove the backing paper from the tape.

  • Page 111: Disposing Of Used Air Filters

    5. Fold the bag so that the opening is to the right of of the tape. Do not attach the tape to the bag opening. 6. Fold the top of the bag over once more and secure it to the tape. Parent topic: Disposing of Used Consumables and Optional Parts Disposing of Used Air Filters...
  • Page 112 2. Place the used air filter in the bag. 3. Remove the backing paper from the tape. 4. Fold the bag so that the opening is to the right of the tape. Do not attach the tape to the bag opening.
  • Page 113 5. Fold the top of the bag over once more and secure it to the tape. Parent topic: Disposing of Used Consumables and Optional Parts...

  • Page 114: Moving Or Transporting The Product

    If the product will be in transit and out of use for two weeks or more, you should also prepare the product for storage. Contact Epson support for assistance. Caution: • Leave the ink supply units (ink packs) in, or the print head nozzles may clog and ink may leak.
  • Page 115 2. Press the areas shown below with your fingers to remove the cover and access the handle.
  • Page 116 3. Move the product using three people, using the recessed handholds on the bottom as shown in the illustration below. Warning: • Do not attempt to carry the printer on your own. • Do not lift the printer by other areas. Otherwise, the printer may fall or your fingers may be caught when putting the printer down.
  • Page 117 • Do not tilt the product more than 10°. Otherwise, it could fall and cause an accident. 4. After relocating the printer, set it up again. See the link below for more information. Parent topic: Moving or Transporting the Product Related tasks Setting Up the Printer After Transport...

  • Page 118: Setting Up The Printer After Transport

    Using an outlet that is not grounded may result in electric shock or fire. Before using any power outlet, make sure it has a grounded connector. If the outlet does not have one, please contact Epson support. • Use only the power source specified on the printer’s label to prevent electric shock or fire.
  • Page 119 4. Align the tabs on the cover with the holes on the printer, then reattach the cover.
  • Page 120 5. Perform a nozzle check and confirm there are no clogged nozzles. Parent topic: Moving or Transporting the Product Related concepts Installation Space...

  • Page 121: Solving Problems

    Solving Problems Check these sections for solutions to problems you may have using your product. Product Status Messages Solving Printer Problems Solving Printing Problems Solving Print Quality Problems Uninstall Your Product Software Where to Get Help (U.S. and Canada) Where to Get Help (Latin America) Product Status Messages You can often diagnose problems with your product by checking the messages or icons on its LCD screen.
  • Page 122 A part used in the printer is nearing or at the end of its service life. Contact Replace Parts Soon Epson support and provide them with the displayed maintenance request code. The error persists until you replace the requested part. If you continue (maintenance request to use the printer, a printer error will occur.

  • Page 123: Solving Printer Problems

    (service code) and then reconnect them. Turn the printer on and off several times. If the same error message is displayed on the LCD screen, contact Epson support and provide them with the displayed service code. Parent topic:...

  • Page 124: Printer Does Not Turn On

    Start Printing Printed area not cured To enhance the printing process with Epson Edge Print Pro, you can add extra UV light. After printing, select "Single Layer (UV Light Irradiation Only)" in the "Number and Order of Layering" settings to apply additional UV lamp irradiation without printing.

  • Page 125: Media Not Detected Correctly

    Related references Optional Equipment and Replacement Parts Related tasks Replacing Air Filters Media not detected correctly If the media is not detected properly: • Make sure that the media is anchored to the flatbed. • Make sure that the soft media has been loaded. Parent topic: Solving Printer Problems Solving Printer Problems...

  • Page 126: Forgot The Administrator Password

    We recommend that you change the preset password as soon as possible to prevent unauthorized access. If you forgot the administrator password you created during network setup, contact Epson for support. Parent topic:...

  • Page 127: Cannot Print Over A Network

    Related references Interface Specifications Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your printer is turned on. • If you are using TCP/IP, make sure the printer's IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, set the IP address manually.

  • Page 128: Nozzle Check Pattern Prints Incorrectly

    (within a year of installation in the printer). Replace expired ink packs with new ones. • Make sure you are using genuine Epson ink supply units (ink packs). If you use non-Epson ink packs, printouts may be faint, or the color of the printed image may be uneven because the remaining ink...

  • Page 129: Outlines Of Overlapping Areas Are Blurred

    • Perform Printhead Alignment if the outlines of overlapping text or colors are blurred on flat media. • When printing with a large media gap, make sure that you select the WG print quality option in Epson Edge Print Pro. If the print results don't improve, perform the printhead alignment.

  • Page 130: Uninstall Your Product Software

    (within a year of installation in the printer). Replace expired packs with new ones. • Try increasing the print resolution using Epson Edge Print Pro to increase the print quality by one. • Try printing with layered white. White can also be compensated for by printing several layers of white in a multi-layer printing process.

  • Page 131: Uninstalling Product Software - Windows

    • After removing the Epson communications drivers, restart the computer if you reinstall them. Uninstalling Product Software - Windows Uninstalling Product Software - Mac Parent topic: Solving Problems Uninstalling Product Software - Windows You can uninstall and then re-install your printer software to solve certain problems.

  • Page 132: Uninstalling Product Software - Mac

    Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.

  • Page 133: Where To Get Help (U.s. And Canada)

    (U.S.) or proimaging.epson.ca (Canada), select your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-463- 7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems Where to Get Help (Latin America) If you need additional help with your Epson product, contact Epson.
  • Page 134 Speak to a Support Representative Before you call Epson for support, please have the following information ready: • Product name • Product serial number (located on a label on the product) • Proof of purchase (such as a store receipt) and date of purchase •...
  • Page 135 If your country does not appear in the list, contact the sales office in the nearest country. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office.

  • Page 136: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.

  • Page 137: Epson Edge Print Pro

    Display resolution 1280 x 1024 or better Additionally, Epson Edge Print Pro typically handles several gigabytes of data, which can increase to several tens of gigabytes for long, high-quality print jobs. Therefore, we recommend using a computer with a hard disk with enough extra memory capacity.

  • Page 138: Mac System Requirements

    2GB or more available Display resolution 1280 × 1024 or higher Browser Internet Explorer 11, Microsoft Edge Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin America), select your product, and select Downloads.

  • Page 139: Printer Specifications

    Technical Specifications Ink Specifications Note: This printer is designed for use with Epson ink packs only, not third-party ink packs or ink. Other brands of ink supplies are not compatible and, if described as compatible, may not function properly or continuously.

  • Page 140: Dimension Specifications

    Temperature Operating: 50 to 86 °F (10 to 30 °C) Storage (in package and after installation in printer): –4 to 104 °F (–20 to 40 °C); within 4 days at –4 °F (–20 °C) and 1 month at 104 °F (40 °C) Transporting (in package): –4 to 140 °F (–20 to 60 °C);...

  • Page 141: Environmental Specifications

    Rated current 3.8 - 6.4 A Power consumption Printing: 170 W (approximately) Ready mode: 80 W (approximately) Sleep mode: 2.6 W (approximately) Power off mode: 0.1 W (approximately) Parent topic: Technical Specifications Environmental Specifications Temperature Operating: 59 to 86 °F (15 to 30 °C) Operating (recommended): 68 to 77 °F (20 to 25 °C) Storage (before unpacking): –4 to 104 °F (–20 to 40 °C);...

  • Page 142: Network Interface Specifications

    Ethernet Standards IEEE802.3i (10BASE-T) IEEE802.3u (100BASE-TX) IEEE802.3ab (1000BASE-T) IEEE802.3az (supports energy-saving models); connected device should comply with IEEE802.3az standards Note: Use a category 5e or higher shielded twisted pair cable for all interfaces. Parent topic: Technical Specifications Network Interface Specifications Wi-Fi Standards IEEE802.11b/g/n (Recommend using IEEE802.11n/ac connections...
  • Page 143 Network Printing FTP printing Protocols/Functions Windows: • EpsonNet Print (IPv4 only) • Standard TCP/IP (IPv4/IPv6) • WSD Printing (IPv4/IPv6) • IPP Printing (IPv4/IPv6) • IPPS Printing (IPv4/IPv6) Mac: • Bonjour (IPv4/IPv6) • IPP Printing (IPv4/IPv6) • IPPS Printing (IPv4/IPv6) Security Protocols SSL/TLS (HTTPS Server/Client, IPPS) IEEE802.1X IPsec/IP Filtering...

  • Page 144: Cleaning Ink Supply Units Specifications

    • To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Parent topic: Technical Specifications Cleaning Ink Supply Units Specifications Use by date...
  • Page 145 Warning: This is a class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures. Parent topic: Technical Specifications...

  • Page 146: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 147 Symbol Description General prohibition To identify actions or operations that are prohibited. Contact prohibition To indicate injury that could occur due to touching a specific part of the equipment. Caution, risk of danger To identify general caution when using the product. Caution, keep hands clear To identify a part of the product that should not be touched.

  • Page 148: General Product Safety Instructions

    Parent topic: Important Safety Instructions General Product Safety Instructions • Be sure to follow all warnings and instructions marked on the product. • Except as specifically explained in your documentation, do not attempt to service the product yourself. • Do not install or store the product in an unstable location or a location subject to vibrations from other equipment.
  • Page 149 If any abnormalities occur, turn off the power and unplug the power cable immediately, then contact Epson support. • The product uses a lamp that emits ultraviolet (UV) light, so observe the following precautions. Do not look directly at the lamp.
  • Page 150 • If any foreign objects or liquids enter the printer, stop using it immediately. An electric shock or fire could occur. Turn off the power and unplug the power cable immediately and then contact Epson support. • Always turn off the product using the power button, and wait until the power light stops flashing before unplugging the product or cutting off power to the electrical outlet.
  • Page 151 • When unplugging the plug, grip the plug itself; do not pull the power cord. • Unplug the plug regularly and clean between the blades and around the base of the blades. If the plug is plugged in for an extended period of time, dust collects around the base of the blades and a short circuit or fire could occur.

  • Page 152: Lcd Screen Safety Instructions

    • Touch the panel with your finger. The panel only reacts when you touch it with your finger. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your skin, immediately wipe it off and then wash the area with large volumes of soapy water. If the liquid crystal solution gets into your eyes, flush them with water for at least 15 minutes and see a doctor immediately.

  • Page 153: Wireless Connection Safety Instructions

    • The LCD screen may contain a few small bright or dark spots, and may display uneven brightness. These are normal and do not indicate the screen is damaged in any way. Parent topic: Important Safety Instructions Wireless Connection Safety Instructions Radio waves from this product may adversely affect the operation of medical equipment or automatically controlled devices, such as pacemakers, automatic doors or fire alarms.
  • Page 154 energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...

  • Page 155: Binding Arbitration And Class Waiver

    1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
  • Page 156 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
  • Page 157 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 158: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 159: A Note Concerning Responsible Use Of Copyrighted Materials

    Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation. This information is subject to change without notice.

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