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Module
How do I install AnkerWork C310 Webcam?
Setup
How do I set up AnkerWork C310 Webcam?
Can I connect multiple AnkerWork C310 Webcams to my
computer at the same time?
Why don't I have a 4K resolution option when I use a
USB 2.0 data cable or hub?
USB 3.0 Cable
Why don't I have a lossless mode option when I use a
USB 2.0 data cable or hub?
My computer doesn't have a USB-A port, so I can't use
the included USB-A to C cable, what should I do?
What's the difference between face focus and auto
focus?
AI Focus
After I turned off auto focus, a manual focus function for
adjusting the focal length appeared. When should I use
manual focus?
What is FACE AE(face exposure)?
AI Exposure
AnkerWork C310 Webcam FAQ
Question
Option A: Mounting on a Computer Monitor or Laptop
Unfold the clip so it fits over the top of your monitor or laptop screen. For a secure
fit, adjust the clip by pressing it against the back of your device. Move the webcam
up or down to find an optional framing position.
Option B: Mounting on a Tripod
With the clip folded in, mount the webcam onto a tripod with a ¼ inch thread (not
included).
Step 1: Connect to a Computer
- Plug the USB-C connector from the included USB-C cable into the USB-C port on
the webcam.
- Plug the USB-A connector into an available port on your computer. If there is no
USB-A port on your computer, you need to use a USB-A to USB-C adapter (not
included, please contact AnkerWork Customer service to get a free one if needed)
to make the connection.
Step 2: Select the Webcam
Go to the settings of the connected device and software, and then select
AnkerWork C310 Webcam as the camera and microphone inputs.
Note: The LED will only light up when the privacy cover is open and the webcam is
being used by the software.
Yes.
AnkerWork C310 Webcam comes with a USB-A to USB-C 3.0 data cable.
Because the real-time data transmission of 4K resolution exceeds the range
supported by 2.0 data cables or hubs, it cannot support 4K resolution. Please use
the standard data cable or a USB 3.0 or higher data cable.
AnkerWork C310 Webcam comes with a USB-A to USB-C 3.0 data cable.
Because the real-time data transmission of 4K resolution exceeds the range
supported by 2.0 data cables or hubs, it cannot support 4K resolution. Please use
the standard data cable or a USB 3.0 or higher data cable.
If you have this problem, you can simply use a USB-C to C 3.0 data cable or a
USB-A to C 3.0 adapter. You can also contact our customer service and we will
provide you with a USB-A to C 3.0 adapter.
Face focus focuses on the clarity of the face, while auto focus focuses on the
frontmost item or person. The specific explanation is as follows:
1. Face focus is an AI mode that automatically detects faces in the picture and
focuses on them to ensure the clarity of the face, and ignores other background
elements.
2. Auto focus automatically adjusts the lens's focal length to clearly capture the
target image. The focus is on the frontmost item or person, not just on the face.
1. Auto focus may have difficulty in darker or lower contrast environments. In these
situations, manual focus may have better results.
2. In some cases, when shooting still life with rich details, manual focus can
provide more precise focus control to ensure that the parts you want to highlight
are clearly displayed.
Although manual focus requires more skill and practice to get right, it provides
greater control and freedom.
When the FACE AE feature is turned on, the camera will recognize whether the
brightness of the face has reached the corresponding brightness value. If not, it will
automatically brighten the face.
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Summary of Contents for AnkerWork C310

  • Page 1 Setup USB-A port on your computer, you need to use a USB-A to USB-C adapter (not included, please contact AnkerWork Customer service to get a free one if needed) to make the connection. How do I set up AnkerWork C310 Webcam?
  • Page 2 Why is it that only my voice is transmitted to the other C310's AI Noise Reduction feature is enabled by default, so some sounds will be party, but some other ambient sounds are not heard by filtered out to ensure that your voice can be heard easily by the other party. You them? can disable AI Noise Reduction in the AnkerWork software.
  • Page 3 Where do I download the AnkerWork software? customize the settings of the screen, field of view, and more. The software will also instantly alert you to firmware updates for AnkerWork C310 Webcam to further enhance your experience. 1. Update the webcam's firmware by going to Firmware Info > Check for Updates.