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Service Manual Ver. 1 INTEGRATED NETWORK AV RECEIVER AVR-X3600H Click here! On-line service parts list http://dmedia.soundunited.com/documents/details/25940 ONLINE PARTS LIST (P5) WEB owner’s manual http://manuals.denon.com/AVRX3600H/NA/EN/index.php http://manuals.denon.com/AVRX3600H/EU/EN/index.php http://manuals.denon.com/AVRX3600H/AP/ZH/index.php Upload is planned for the time of a future press release. BEFORE SERVICING THIS UNIT...
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BEFORE SERVICING THIS UNIT SAFETY PRECAUTIONS NOTE FOR SCHEMATIC DIAGRAM HANDLING THE SEMICONDUCTOR AND OPTICS ONLINE PARTS LIST Accessing the Parts List Searching Part Numbers or Ref. Numbers NOTE FOR PARTS LIST SERIAL NUMBER Serial Number Organization SKU Code of this Unit POST-SERVICE PRECAUTIONS Initializing this Unit JIG FOR SERVICING...
SAFETY PRECAUTIONS The following items should be checked for continued protection of the customer and the service technician. Leakage current check Before returning the set to the customer, be sure to carry out either (1) a leakage current check or (2) a line to chassis resistance check. If the leakage current exceeds 0.5 milliamps, or if the resistance from chassis to either side of the power cord is less than 460 kohms, the set is defective.
NOTE FOR SCHEMATIC DIAGRAM WARNING: Parts indicated by the z mark have critical characteristics. Use ONLY replacement parts recommended by the manufacturer. CAUTION: Before returning the set to the customer, be sure to carry out either (1) a leakage current check or (2) a line to chassis resistance check.
Click here! On-line service parts list http://dmedia.dmglobal.com/Document/DocumentDetails/XXXXX ONLINE PARTS LIST (P5) WEB owner’s manual http://manuals.denon.com/AAAAAAA/NA/EN/index.php http://manuals.denon.com/AAAAAAA/EU/EN/index.php http://manuals.denon.com/AAAAAAA/AP/ZH/index.php http://manuals.denon.com/AAAAAAA/JP/JA/index.php Upload is planned for the time of a future press release. BEFORE SERVICING THIS UNIT NOTE : If the web browser does not open automatically, copy the URL and paste it into the address bar (3) Next, click the "Sheet"...
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SERIAL NUMBER Serial Number Organization The 14-digit serial number that contains the code of the manufacturing plant and the manufacturing date. 14 digits Factory Manufactured Cumulative Year, month code code serial number The last Month 2digit of year (01 ~ 12) SKU Code of this Unit Product SKU SKU Code...
POST-SERVICE PRECAUTIONS Initializing this Unit Make sure to initialize this unit after replacing the microcomputer or any peripheral equipment, or the digital PCB. 1. Press the power button to turn off the power. 2. While holding down buttons "ZONE2 SOURCE" and "DIMMER" simultaneously, press the power button to turn on the power.
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SCH04 CPU TO 4B TO 5B TO 6B TO 7B TO 8B TO 9B TO CPU LEVEL CHG TO ADV8003 TO D.SUPPLY NET PHY ADV7180 C1356 OPEN-0603 DSP1CLK CEC_COM CEC_COM DSP1MISO H5VDET R1488 DSP1MOSI Q1043 HINSELC DSP1RST 2SD2114K HINSELB R1490 DSP1CS HINSELA 100K...
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SCH05 CPU LEVEL CHG CPU LEVEL CHG TO 4C TO DIGITAL CNT SWM3.3V FROM M3.3V D.SUPPLY DGND TO 5C SWM3.3V DGND TO CPU TO B7 GND LINE POWER+ LINE POWER- LINE ANALOG AUDIO DIGITAL AUDIO TMDS SIGNAL VIDEO SIGNAL COMPONENT(Y)
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SCH07 DSP TO 9C TO C0 TO DIR/A.PLD TO CPU MP OPEN N1034 1.0-16-6PB-2 DSP1CS DSP1MISO DSP1MOSI DSP1CLK DGND DA3.3V L1129 CB05YTYH221 L1130 CB05YTYH221 DSP1MISO DSP1CLK DSP1MOSI DSP1CS R2181 10K*4(AR) R1649 OPEN R1653 R1654 R1655 OPEN R1837 C1429 OPEN-0603 U1023 C1430 OPEN-0603 W9812G6KH-5...
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SCH08 MAIN DAC TO 1D TO 2D TO C2 TO 3D TO 4D MAIN DAC FROM FROM FROM FROM FROM DIR/A.PLD DIR/A.PLD DIR/A.PLD DIR/A.PLD AD_VDCOM ADIN_LEGO_L DAGND ADIN_LEGO_R DAGND A/DIN_R DAGND A/DIN_L 100N-K-1608 C2188 100N-K-1608 C2187 DACRTNGND DA+5V A/DIN_L A/DIN_R DA+5V DA3.3V R2075...
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SCH09 DIR A.PLD TO A5 TO 5D TO 6D TO B3 TO B0 TO 7D TO C1 TO VIDEO PLD DIR/A.PLD FROM NET PHY FROM HDMI TX TO HDMI TX FROM HDMI SW1 TO CPU FROM NET PHY *FILTER COMPONENTS VALUE TYPE TOLERANCE...
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SCH19 SIDE CNT CP1018 CP1017 CP1023 CN4007 TO N1018 TO N1026 TO N1024 TO CN4200 HDMI _ DIGITAL CNT _ H3 HDMI _ DIGITAL CNT _ H5 MAIN 2/2 _ M9 HDMI _ DIGITAL CNT _ N5 SIDE_CNT 1/1 CP4700 VIDEO_M8 B/PIRIN_DE M3.3V...
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SCH20 VIDEO & RS232C VIDEO&RS232 PART VIDEO_F/CNT 1/2 CVBS INPUT SW NJM2595MTE1 INPUT AVR-X3600 OUT PUT SW4 SW5 MUTE MUTE GAME GAME VIN 3 CBL/SAT C5028 VIN 4 Blu-ray 10/50 VIN 5 GAME IC5001 NJM2595M R5012 CN5000 JACK5000 OPEN V+5V V+5V CBL/SAT CBL/SAT...
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SCH21 FRONT CNT VIDEO_F/CNT 2/2 CP1039 CP1040 TO N1043 TO N1044 FRONT_CNT PART HDMI _ DIGITAL CNT_D5 HDMI _ DIGITAL CNT_D3 FUSE F5006,F5007,F5008,F5009 F5005 AVR-X3600 T1.6AL/250V T1.25AL/250V CP5000 F5005A F5005B T1.25AL 250V F5005 TRG_15V_A C5046 MAIN TRANS TAP OPEN CP5003 F5006 TO CN5000 A2505-WR08...
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SCH26 TUNER & REG SPK PART A8 TO F5 MAIN 2/2 REG PART D4021 A_-8V OPEN CP4009 A_+8V VIDEO_F/CNT_J8 U4007 D4010 D4009 KIA7812API CP4009 1N4007 1N4007 C125Z1-17 TRG_15V TRG_12V H/PL H/P_L H/P_GND H/P_GND CP4003 H/PR H/P_R VIDEO_F/CNT_F9 VGND VAGND VAGND V_-5V V-5V U4000...
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SCH27 FRONT FRONT 1/2 AVR_S950_X2600_X3600 FRONT MODEL AVRS950 AVRX2600 AVRX3600 AREA E3/E2 E2/E1C/K E2/E1C OPTION A R4440 OPEN OPEN FL4400 R4441 OPEN OPEN OPEN CIG25-1801N R4462 1.2K 1.2K R4463 1.2K 1.2K TUNED STEREO SLEEP AUTO HDMI DIGITAL ANALOG S.BACK CN4402 MUTE USB B'D CP4406...
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PRINTED CIRCUIT BOARDS DIGITAL, F HDMI Lead-free Solder When soldering, use the Lead-free Solder (Sn-Ag-Cu). DIGITAL (A SIDE) F HDMI (A SIDE) F HDMI (B SIDE) N1017 Q1023 C1293 Q1024 R1025 R1027 D1005 R1023 BKT1000 C1948 C1954 D1007 D1006 R1026 R1024 R2060 R2073 R1028...
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INPUT, FRONT CNT INPUT (A SIDE) INPUT (B SIDE) FRONT CNT (A SIDE) FRONT CNT (B SIDE) SEL_CLK SEL_DATA MVOL_CLK SEL_CLK MVOL_DATA MVOL_MUTE SEL_DATA ZVOL_CLK AEXP_DATA_2 ZVOL_DATA SEL_CLK AEXP_STB ZVOL_STB SEL_DATA AEXP_CLK AEXP_STB MVOL_CLK AEXP_OE AEXP_CLK MVOL_DATA AEXP_DATA1 MVOL_MUTE AEXP_OE ZVOL_STB ZVOL_CLK AEXP_DATA1...
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4CH AMP, 5CH AMP 4CH AMP (A SIDE) 4CH AMP (B SIDE) 5CH AMP (A SIDE) 5CH AMP (B SIDE) ASODET THERMALDET_A THERMALDET_B DCDET3 THERMALDET_E THERMALDET_F C421 C429 R471 HN4A06J Q441 C526 C519 C544 C477 C469 C524 A G N D A G N D A G N D C550...
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FRONT, CNT, FUNCTION, USB FRONT (A SIDE) FRONT (B SIDE) CNT (A SIDE) CNT (B SIDE) CLAMP653 GASKET POSITION CNT B'D(MM) CP4402 CP4403 7020-08412-000-2S 7020-08412-000-2S CNT B'D(MM) M3.3V D/MGND SWM3.3V A+7V A-7V MICGND V.AUX/GND H/PGND H/PL H/PR FRONT_IRIN SWM5V POWERKEY REDLED FLCLK FLDATA...
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VIDEO, GUIDE L, SIDE CNT, SMPS VIDEO (A SIDE) VIDEO (B SIDE) SMPS (A SIDE) SMPS (B SIDE) RQ6C050BCTCR R1077 Q522 R1078 BK902 C5289 NEUTRAL(W) Sec. R1079 Sec. C835 Pri. Pri. JK901 CY901 470PF/400V Sec. ( 471 ) Pri. Sec. Sec.
LEVEL DIAGRAM FRONT ch AVR-X3600H LEVEL DIAGRAM FRONT ch NJU72750 NJU72343 ANALOG H/POUT SPEAKER LINE IN + GAIN ADJ. AK4458VN AK5358B + + PREOUT - - to ZONE2 +30dB NJU72343 MAX. OUTPUT 4.2Vrms SP OUT Differential Out 4.48Vrms/8Ω AK4458 MAX SIGNAL LEVEL...
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CENTER, SURROUND ch AVR-X3600H LEVEL DIAGRAM CENTER ch SURROUND ch NJU72343 SPEAKER + GAIN ADJ. AK4458VN + + PREOUT - - +30dB NJU72343 MAX. OUTPUT 4.2Vrms SP OUT Differential Out 4.23Vrms/8Ω AK4458 MAX SIGNAL LEVEL 0dBFS +20dB DOLBY LIMIT LEVEL (ALLch-3dBFS) 0dBFS = +/-2.8Vpp=1.98Vrms...
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ASSIGN1_2 ch AVR-X3600H LEVEL DIAGRAM ASSIGN1/2 (SURROUND BACK/HEIGHT1/HEIGHT2) ch NJU72343 NJU72750 + SPEAKER GAIN AK4458VN + + PREOUT - - +30dB NJU72343 MAX. OUTPUT 4.2Vrms SP OUT Differential Out 4.23Vrms/8Ω AK4458 MAX SIGNAL LEVEL 0dBFS +20dB DOLBY LIMIT LEVEL (ALLch-3dBFS) 0dBFS = +/-2.8Vpp=1.98Vrms...
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ZONE2 (w/ Source) ch AVR-X3600H LEVEL DIAGRAM Distribution ZONE2(w/ Source) NJU72750 NJU72750 NJU72750 SPEAKER LINE IN + BT_TX PCM5100 AK5358B NJW1194 Digital in TONE ZONE2 PCM5100 MONO GAIN MONO PCM9211 To LEGO +30dB SP OUT 4.70Vrms/8Ω Differential Out PCM5100 0dBFS = 2.1Vrms...
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ZONE2 (w/o Source) ch AVR-X3600H LEVEL DIAGRAM Distribution ZONE2(w/o Source) NJU72750 NJU72750 NJU72750 SPEAKER LINE IN + BT_TX PCM5100 AK5358B NJW1194 Digital in TONE ZONE2 PCM5100 MONO GAIN MONO +30dB SP OUT 4.70Vrms/8Ω PCM5100 0dBFS = 2.0Vrms 0dBFS +20dB +20dB...
WIRING DIAGRAM AVR_X3600 WIRE DIAGRAM SPK JACK SPK PCB DIGITAL PCB LEGO V4.0 MODULE FRONT CNT PCB VIDEO PCB INPUT PCB 5CH AMP PCB FAN 2 FAN 1 4CH AMP PCB FRONT PCB VOLUME PCB SELECT PCB H/P PCB USB PCB...
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SEMICONDUCTORS Only major semiconductors are shown, general semiconductors etc. are omitted to list. The semiconductor which described a detailed drawing in a schematic diagram are omitted to list. 1. IC's R5F564MJCDFC (DIGITAL : U1018) Pin Name Symbol Pu/Pd STBY STOP Function STBY XCIN...
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Pin Name Symbol Pu/Pd STBY STOP Function Pin Name Symbol Pu/Pd STBY STOP Function STBY STBY MIC_DET/_H/P_ Headphone insert detect pin/Microphone insert detect pin (A/D P10/IRQ0 CEC_IN CEC-D control pin 126 PE6/IRQ6/AN104 SW3VPu BY3VPu converter) ADV8003_SPI_CS DV3VPu GUI control pin(ADV8003) 127 VCC Power supply pin P52/RXD2...
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PCM9211 www.ti.com SBAS495 – JUNE 2010 PIN CONFIGURATIONS PCM9211 (DIGITAL : U1040) PT PACKAGE LQFP-48 DESCRIPTION (TOP VIEW) NAME TOLERANT 26 MS/ADR1 Software control I/F, SPI chip select / I2C slave address setting1(2) ERROR/INT0 VDDRX 27 MODE Control mode setting, (see the Serial Control Mode section, NPCM/INT1 RXIN1 MPIO_A0...
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AK4458VN 40 +105 C (Exposed pad is connected to ground) 40 +85 C (Exposed pad is open) 48-pin QFN (0.5mm pitch) AKD4458 Evaluation Board for AK4458 AK4458VN (INPUT : U1051, U1052) Block diagram Pin Configurations CLOCK BUFFER CONTROL SIGNAL GENERATOR COMMAND DECODER COLUMN DECODER...
[AK4458] FUNCTIONAL BLOCK DIAGRAM No. Pin Name I/O Function PD State 4. Block Diagram and Functions CAD0_I2C Chip Address 0 Pin in I2C Bus serial control mode Chip Select Pin in 3-wire serial control mode LDOE TVDD VDD18 DVSS AVDD AVSS Hi-Z Audio Data Format Select in Parallel control mode.
SLAS764 – MAY 2011 www.ti.com DEVICE INFORMATION PCM5100A (DIGITAL : U1052, U1054) NJU72343 (INPUT : IC4202, IC4203) TERMINAL FUNCTIONS, PCM510x PCM510X (top view) Pin Function No. Symbol Function No. Symbol Function AREF Analog reference potential terminal DATA IC control data input Address selection terminal CLOCK IC control clock input...
Bipolar Technology Package Outline GENERAL DESCRIPTION DIP16,DMP16 PACKAGE OUTLINE The NJM2586A is a wide band 3-input 1-output 3-circuit video PIN CONFIGURATION and BLOCK DIAGRAM amplifier. It is suitable for Y, Pb, and Pr signal because frequency NJM2595MTE1 (VIDEO:IC5001) range is 50MHz.The NJM2586A is suitable for AV receiver, STB, and other high quality AV systems.
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3. Remote Code Table FORMAT SHARP FORMAT: SHARP /DATA CONSTRUCTION 15bits C14 0 C15 0=NOT INVERTED, 1=INVERTED /REMOTE ID: 1 SYSTEM ADDRESS (C1 ~ C5) : 00110 , EXTENSION BIT (C12,C13) : 10 FORMAT: SHARP /DATA CONSTRUCTION 15bits C14 0 C15 0=NOT INVERTED, 1=INVERTED /REMOTE ID: 1 Data (C6 ~...
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FORMAT: SHARP /DATA CONSTRUCTION 15bits C14 0 C15 0=NOT INVERTED, 1=INVERTED /REMOTE ID: 1 SYSTEM ADDRESS (C1 ~ C5) : 00100 , EXTENSION BIT (C12,C13) : 01 DATA CONSTRUCTION 48bits Data (C6 ~ C11) Key Name Data (C6 ~ C11) Key Name DENON CODE Parity GENRE1 (*1) RCSHP0420000 000000 RCSHP0420016 000010...
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MAIN ZONE RCKSK0410389 C LEVEL DOWN RCKSK0410390 SW LEVEL UP RCKSK0410391 SW LEVEL DOWN REMOTE ID SET: 1 RCKSK0410392 SL LEVEL UP RCKSK0410393 SL LEVEL DOWN DENON CODE Parity GENRE1 GENRE2 RCKSK0410394 SR LEVEL UP 4 5 2 3 0 RCKSK0410395...
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ZONE2 RCKSK0410735 MEDIA PLAYER RCKSK0410736 MultEQ XT32 RCKSK0410741 INTERNET RADIO (Recent Play) REMOTE ID SET: 1 RCKSK0410746 DYNAMIC EQ ON RCKSK0410747 DYNAMIC EQ OFF DENON CODE Parity GENRE1 GENRE2 RCKSK0410748 DYNAMIC VOLUME (Heavy) 4 5 2 3 0 RCKSK0410749 DYNAMIC VOLUME (Medium)
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ANALOG TUNER RCKSK0430978 ZONE2 BAND AM RCKSK0430979 ZONE2 Fast Forward RCKSK0430983 ZONE2 SEARCH (RDS) REMOTE ID SET: 1 RCKSK0430992 ZONE2 PLAY/PAUSE RCKSK0430993 ZONE2 STOP DENON CODE Parity GENRE1 GENRE2 RCKSK0430994 ZONE2 PAUSE 4 5 2 3 0 ZONE2 SKIP MINUS/TUNING...
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MECHANICAL DISASSEMBLY Flowchart 1. FRONT ASSY 2. RADIATOR ASSY 3. TUNER PCB 4. REAR PANEL 5. DIGITAL PCB 6. VIDEO PCB 7. INPUT PCB 8. MAIN PCB 9. SMPS PCB 10. TRANS EXPLODED VIEW PACKAGING VIEW...
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DISASSEMBLY Flowchart • Remove each part following the flow below. • Reassemble the removed parts in the reverse order. • Read "SAFETY PRECAUTIONS" before reassembling the removed parts. • If wire bundles are removed or moved during adjustment or part replacement, reshape the wires after completing the work. Failure to shape the wires correctly may cause problems such as noise. • See "EXPLODED VIEW" TOP COVER FRONT ASSY TUNER PCB SMPS PCB TRANS DISASSEMBLY DISASSEMBLY DISASSEMBLY DISASSEMBLY 1. FRONT ASSY 3. TUNER PCB 9. SMPS PCB 10. TRANS and "EXPLODED VIEW" and "EXPLODED VIEW" and "EXPLODED VIEW" and "EXPLODED VIEW" FRONT PCB TUNER PCB SMPS PCB POWER TRANS Ref. No. of EXPLODED VIEW : P 3 Ref. No. of EXPLODED VIEW : P 21 Ref. No. of EXPLODED VIEW : P 8 Ref. No. of EXPLODED VIEW : 13 F_HDMI PCB Ref. No. of EXPLODED VIEW : P 1...
• For the shooting direction of each photos used in this manual, see the photo below. • A, B, C and D in the photo below indicate the shooting directions of photos. Proceeding : TOP COVER → FRONT ASSY • The photographs with no shooting direction indicated were taken from the top of the unit. (1) Remove the screws. • Photos of AVR-X3600H E3 are used in this manual. The viewpoint of each photograph (Shooting direction : X) [View from the top] ↓Shooting direction: B↓ View from the bottom (2) Cut the wire clamps, then remove the CORD HOLDERs and connectors. Remove the FFC. CP4400 CORD HOLDER ↑Shooting direction: A↑...
(3) Remove the connector. 2. RADIATOR ASSY Proceeding : TOP COVER → FRONT ASSY → RADIATOR ASSY (1) Remove the screws. N1027 View from the bottom N1025 ↑Shooting direction: A↑ 3. TUNER PCB (2) Cut the wire clamp, then remove the connector. Proceeding : TOP COVER → TUNER PCB CP405 See "EXPLODED VIEW" for instructions on removing the TUNER PCB. 4.
5. DIGITAL PCB 6. VIDEO PCB Proceeding : TOP COVER → TUNER PCB → REAR PANEL → DIGITAL PCB Proceeding : TOP COVER → TUNER PCB → REAR PANEL → DIGITAL PCB → VIDEO PCB (1) C ut the wire clamp, then remove the connector. Remove the FFC. (1) Remove the screws. Remove the connector.
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8. MAIN PCB Proceeding : TOP COVER → FRONT ASSY → RADIATOR ASSY → TUNER PCB → REAR PANEL → DIGITAL PCB → VIDEO PCB → INPUT PCB → MAIN PCB (1) Remove the screws. View from the bottom (2) Remove the screws. Remove the CORD HOLDER and connectors. CORD HOLDER 9.
EXPLODED VIEW http://dmedia.soundunited.com/documents/details/25940 Parts List : E X2 Precautions when affixing the BADGE (1) The BADGE is incredibly fragile, so using the same force as you would when applying a label is likely to cause deformation. Once deformed it is very difficult to return it to its P8-1 original shape, so take care when handling it.
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SIZE : 350mm x 210mm EU toll-free leaflet (De) (E2 only) Notes on RADIO (ALL) This part together with document and zipper bag are supplied. HEOS insertion sheet (DENON) Cautions on Using Batteries (E2 Only) MIC STAND ASSEMBLY INSTRUCTIONS SPOTIFY insertion sheet (E3/E2) SAFETY INST.
REPAIR INFORMATION TROUBLE SHOOTING SPECIAL MODE 1. POWER Special mode setting button 2. Analog video 1. Version Display Mode 3. HDMI/DVI 2. PANEL / REMOTE LOCK Selection Mode 4. AUDIO 3-1. Selecting the Mode for Service-related 5. Network / Bluetooth / USB 3-2.
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TROUBLE SHOOTING 1. POWER 1.1. The unit does not power on 1.2. Fuse is blown The unit does not power on Blown fuse Check for short circuits between the Does the power indicator on the front panel flash Check the rectifier diode in the Does the power shut down after several seconds? Check for leaks and short circuits regulator output terminal and GND...
2. Analog video CVBS / COMPONENT / HDMI OUT NG Input CVBS / COMPONENT Input CVBS Input COMPONENT Input Function : CBL / SAT Function : CBL / SAT HDMI Check the input signal to the VIDEO DECODER. Can a signal be confirmed at the following To "A"...
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Input Input CVBS COMPONENT Check the settings of each IC. Check the settings of each IC. Are the following voltages set? Are the following voltages set? DIGITAL PCB DIGITAL PCB faulty. DIGITAL PCB DIGITAL PCB faulty. [N1043 : 10pin] : Hi (3.3 V) [N1039 : 9pin] : Lo (0 V) [N1043 : 11pin] : Hi (3.3 V)
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3.1. No picture or sound is output (HDMI to HDMI) No picture or sound is output. (8) When using a DENON Blu-ray/DVD player, is the "HDMI" indicator of the fluorescent display lit? Proceed to YES when using a Blu-ray/DVD player produced by other manufactures.
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(15) Are a picture and sound output when a differ- The TV is faulty. ent TV is used? Check the unit. "HDMI "Rx/Tx" Failure Detection"...
4. AUDIO 4.1. AUDIO CHECK No audio output CHECK 1 INPUT SURROUND MODE SOURCE Check the ANALOG AUDIO BLOCK Audio output OK? ANALOG 2CH DIRECT ANALOG CHECK 2 INPUT SURROUND MODE SOURCE Check the DIGITAL AUDIO BLOCK Legacy Audio output OK? COAX or OPT (PCM or DolbyDigital or dts…) CHECK 3...
4.2. Power AMP (AMP PCB) 4.3. Analog audio When using the protection pass mode, do not connect speakers to the speaker terminals. No audio output. No audio output. Protection is activated. Is a voltage of ± 8V supplied to INPUT PCB Repair the ±...
5. Network / Bluetooth / USB 5.1. Cannot connect to the network Check the connection environment The circuit of NET5V POWER Insert the LAN cable correctly and then turn on Can the output voltage (5V) to Is NET5V POWER [U1018 : 48pin Is the LAN cable correctly inserted? between [U1018-Q1082 : FET- the power again.
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5.2. Cannot establish a Bluetooth connection Check the Bluetooth device being used Are the versions of the HEOS Version displayed in The Network Module software is faulty. Version Check Mode? Is the Bluetooth device compatible with the A2DP Use a device that is A2DP profile compatible. profile? The circuit of Network Module is faulty.
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5.3. Cannot recognize the connected USB device 5.4. No picture or sound is output Check the USB device being used Checking the unit (If no picture is output) Are digital video signals(LEGOPCK, LEGOVS, The circuit around Network Module, [U1011 : Is a USB hub being used? Do not use a USB hub.
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DIGITAL test point USB test point N1017 Q1023 C1293 Q1024 CN4402 R1025 R1027 D1005 R1023 C1948 C1954 BKT1000 D1007 D1006 R1026 R1024 R2060 R2073 R1028 N1008 N1027 BKT1001 ACE TAPE L1029 U1012 C1315 C1318 NET5V_POWER C1306 C1303 Q1059 R1779 L1131 C1177 C1570 C1189...
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6. SMPS Operation waveform for each part DC 5V is not output. After primary side rectification Primary drain (Caution: High voltage, electric shock) (Caution: High voltage, electric shock) Replace the [IC901 : TOP268EG Is [IC901 : TOP268EG] damaged? and D9001 / D9002 / D9003 / D9002 1N4007 J9008...
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PROTECTION DIAGRAM 5CH-AMP uCOM TR_THERMAL DC/ASO PROT 125pin/AN105 PROTECTION LOGIC ⇒ L_active shutdown THER PROT F 96pin/PB5 TR_THERMAL ⇒ L_active shutdown THER PROT E 161pin/P91 THER PROTA ⇒ Change Power AMP Power Supply Voltage THER PROTE ⇒ L_active shutdown THER PROT A 159pin/P93 THER PROTF ⇒...
AUDIO CHECK PATH : Digital Signal : Analog Signal HDMI BLOCK HDMI BLOCK CHECK6 HDMI HDMI SPEAKER OUTPUT HDMI INPUT OUTPUT CHECK5 INPUT PREOUT HDMI Transceiver CHECK4 AVR Supported "HD AUDIO" OUTPUT HDMI Transceiver MN864788 ARC INPUT MN864787 FRONT HDMI INPUT Digital audio BLOCK I2S/HBR AUDIO...
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HDMI "Rx/Tx" Failure Detection 1. Prior checking Check item(1.). : Checking the HDMI connector Checking the condition of the HDMI pin (rear/front). There are deformed pins. Replace the HDMI connector. Check for deformed pins. None of the pins are deformed. Check by following the flow chart for "3.
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2. Preparations for checking HDMI Switcher reception/transmission register 2-3. Device configuration method 2-1. Necessary devices PC settings : Execute the serial communication program, Termite.exe. Check the product settings. 2-a) Player with an HDMI terminal After executing Termite.exe, click [Settings]. 2-b) TV with an HDMI terminal (* NOTE : Do not use a computer monitor.) Windows PC Serial communication software "Termite.exe"...
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Click the [click to connect] button to start communication. When the settings are correct, the following message will be displayed in the window of Termite. After a connection is established successfully, the display of the button name will change as shown in [00]Start Sub CPU Log Mode Figure 4.
3. Starting detecting the point of failure Check item(3.1.). Display when an Error is not detected. Check the power supply status and communication status with the CPU of each device. Start in HDMI Diagnostics mode and follow the procedures below. 1 Auto Test Cancel the mode, and proceed to check item...
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Check item(3.2.). : Does a video signal come from HDMI Check item(3.4.). Does a video signal come from HDMI OUT to ZONE2 OUT to TV correctly? TV correctly? HDMI IN ZONE2 OUT HDMI IN HDMI OUT1/2 Go to check item (3-11.1.). (Switcher1 failure detection proce- dure) Go to...
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3-1. Error Code H1-01 failure detection procedure Checking device. [U1001 : MN864787] Check the power supply voltage. (HDMI Tx) Checking the reset waveform. (HDMI Tx) Check item(3-1.1.). Check the power supply voltage. : Check item(3-1.3.). Checking the reset waveform : Check the waveform.
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Check the I2C communication line. (HDMI Tx) Check item(3-1.4.). Check the I2C communication line : Check the CPU. Is the "I2C" waveform of the TP near the HDMI SW1 [U1003] correct (like the one shown in the diagram) when the power is turned on? I2C(HSCL) I2C(HSDA)
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3-2. Error Code H1-02 failure detection procedure Checking device. [U1003 : MN864788] Check the power supply voltage. (HDMI SW1) Checking the reset waveform. (HDMI SW1) Check item(3-2.1.). Check the power supply voltage. : Check item(3-2.3.). Checking the reset waveform : Check the waveform.
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Check the I2C communication line. (HDMI SW1) Check item(3-2.4.). Check the I2C communication line : Check the CPU. Is the "I2C" waveform of the TP near the HDMI SW1 [U1003] correct (like the one shown in the diagram) when the power is turned on? I2C(HSCL) I2C(HSDA)
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3-3. Error Code H1-03 failure detection procedure Checking device. [U1000 : MN864788] Check the power supply voltage. (HDMI SW2) Checking the reset waveform. (HDMI SW2) Check item(3-3.1.). Check the power supply voltage. : Check item(3-3.3.). Checking the reset waveform : Check the waveform.
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Check the I2C communication line. (HDMI SW2) Check item(3-3.4.). Check the I2C communication line : Check the CPU. Is the "I2C" waveform of the TP near the HDMI SW2 [U1000] correct (like the one shown in the diagram) when the power is turned on? I2C(HSCL) I2C(HSDA)
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3-4. Error Code H1-06 failure detection procedure Checking device. [U1026 : ADV8003] Check the power supply voltage. Checking the reset waveform. Check item(3-4.1.). Check the power supply volt- Check item(3-4.2.). Check the power supply volt- Check item(3-4.3.). Checking the reset : age.
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Check the I2C communication line. Check item(3-4.4.). Check the I2C communication line : Check the CPU. Is the "I2C" waveform of the TP near the CPU [U1018] correct (like the one shown in the diagram) when the power is turned on? AVSDA AVSCL U2022...
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3-5. Error Code H1-14 failure detection procedure 3-6. Error Code H1-15 failure detection procedure Checking device. [U1028/U1029 : A3R12E40DBF-8E] Checking device. [U1027 : W25Q128JVFIQ] Check item(3-6.1.). Check item(3-5.1.). Write to the GUI ROM. Check soldering of IP SCALER [U1026], DDR2 [U1028/U1029] and its peripheral circuits. Check soldering of the resistors [R1688/1689/1692/1695 to 1700/1703 to 1711] between IP SCALER and...
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3-7. Error Code H1-05 failure detection procedure Checking device. [U2022 : ADV7180] Check item(3-7.1.). Replace [U2022] with a new device. Recheck from check item (3.1.). Does Error Code H1-05 continue? Replace the PCB. Recheck from check item (3.2.).
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3-8. Error Code H1-08 failure detection procedure Checking device. [U1073 : CS49844A] Check the power supply voltage. Checking the reset waveform. Check item(3-8.1.). Check the power supply volt- Check item(3-8.2.). Check the power supply volt- Check item(3-8.3.). Checking the reset : age.
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Check the SPI communication line. Check item(3-8.4.). Check the SPI communication line : Check the CPU. Is the "SPI" waveform of the TP near the DSP [U1073] correct (like the one shown in the diagram) when the power is turned on? 3 pin CLK 4 pin MOSI 6 pin CS...
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3-9. Error Code H1-12 failure detection procedure Checking device. [U1040 : PCM9211] Check the power supply voltage. Checking the reset waveform. Check item(3-9.1.). Check the power supply volt- Check item(3-9.2.). Check the power supply volt- Check item(3-9.3.). Checking the reset : age.
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Check the communication line. Check item(3-9.4.). Check the communication line : Check the CPU. Is the waveform of the TP near the DIR [U1040] correct (like the one shown in the diagram) when the power is turned on? MOSI U1040 MISO *The diagram shows an example.
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3-10. Error Code H1-16 failure detection procedure Checking device. [U1007 : Sil9437] Check the power supply voltage. (ARC IC) Checking the reset waveform. (ARC IC) Check item(3-10.1.). Check the power supply voltage. : Check item(3-10.3.). Checking the reset waveform : Check the waveform.
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Check the I2C communication line. (ARC IC) Check item(3-10.4.). Check the I2C communication line : Check the CPU. Is the waveform of the TP near the ARC IC [U1007] correct (like the one shown in the diagram) when the power is turned on? AVSDA(R2153) U1007 AVSCL(R2152)
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3-11. Switcher1 failure detection procedure HDMI IN ZONE2 OUT Check item(3-11.2.). Checking the DDC status register : Example Send the following command from Termite.exe. b In order to check, connect the player to the HDMI terminal and configure the player as AVR source. Next, turn on the power for the player and TV and start playback on the player.
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When the results of check item (3-11.1.) are "NO" When the results of check item (3-11.2.) are "00 or 04" (Detection of 5V is not OK) (Detection of DDC is not OK.) Check the +5V voltage. (HDMI IN5 - 7) Check the DDC line.
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When the results of check item (3-11.2.) are "22 or 11" (Detection of DDC is OK.) Checking the TMDS status register (HDMI Switcher1) 3.3V TMDS Signal TMDS Check item(3-11.5.). Checking register of the TMDS CLK detection sta- Example tus register : Send the following command from Termite.exe.
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When the results of check item (3-11.7.) are "33 or 23 or 13 or 03" Example (Detection of HPD is OK / Detection of RXSENSE is OK ) Checking the EDID register. (HDMI ZONE2 OUT) Check item(3-11.8.). Check the Monitor EDID : ①...
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When the results of check item (3-11.7.) are "31 or 21 or 11 or 01" When the results of check item (3-11.7.) are "32 or 22 or 12 or 02" (Detection of HPD is OK / Detection of RXSENSE is not OK ) (Detection of HPD is not OK / Detection of RXSENSE is OK ) Check the TMDS.
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When the results of check item (3-11.7.) are "30 or 20 or 10 or 00" (Detection of HPD is not OK / Detection of RXSENSE is not OK ) Check the TMDS/HPD. (HDMI ZONE2 OUT) Check item(3-11.13.). Checking the HPD and RXSENSE. : Does the test point near HDMI output terminal [N1030] indicate (3.3V)? Does the test point (HPD) near HDMI output terminal [N1030] indi-...
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3-12. Switcher2 failure detection procedure HDMI IN ZONE2 OUT Check item(3-12.2.). Checking the DDC status register : Example Send the following command from Termite.exe. b In order to check, connect the player to the HDMI terminal and configure the player as AVR source. Next, turn on the power for the player and TV and start playback on the player.
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When the results of check item (3-12.1.) are "NO" When the results of check item (3-12.2.) are "00 or 04" (Detection of 5V is not OK) (Detection of DDC is not OK.) Check the +5V voltage. (HDMI IN1 - 4) Check the DDC line.
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When the results of check item (3-12.2.) are "22 or 11" (Detection of DDC is OK.) 3.3V TMDS Signal Check item(3-12.6.). Checking the TMDS input waveform. : Checking the TMDS status register (HDMI Switcher2) Check the TMDS waveform at the following test point. Is the waveform like the sample? Check item(3-12.5.).
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3-13. Tx failure detection procedure Check the output terminal. Check item(3-13.1.). Check the video output port for failure. : Check the Monitor 1 output video signal is correct. After checking the Monitor 1, change the HDMI cable connection from OUT1 to OUT2. Turn off the AV AMP and turn it on again.
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Checking operation between the HDMI (SW) device and the HDMI device (Tx). Checking between Monitor1 and the TV. Checking operation between the HDMI (Tx) device and TV. Connect Monitor1 to the TV and check the following items with the TV turned on. HDMI1 in HDMI5 in HDMI OUT1...
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Example When the results of check item (3-13.4.) are "30" (Detection of HPD is OK / Detection of RXSENSE is OK ) Checking the EDID register. (HDMI OUT1) Check item(3-13.5.). Check the Monitor EDID : ① Unplug the AC cord. Plug the AC cord into a power outlet. The first eight bytes are nor- ②...
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When the results of check item (3-13.4.) are "10" When the results of check item (3-13.4.) are "20" (Detection of HPD is OK / Detection of RXSENSE is not OK ) (Detection of HPD is not OK / Detection of RXSENSE is OK ) Check the TMDS.
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When the results of check item (3-13.4.) are "00" (Detection of HPD is not OK / Detection of RXSENSE is not OK ) Check the TMDS/HPD. (HDMI OUT1) Check item(3-13.10.). Checking the HPD and RXSENSE. : Does the test point near HDMI output terminal [N1031] indicate (3.3V)? Does the test point (HPD) near HDMI output terminal [N1031] indi- cate "Hi(3-5V)"?
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Checking between Monitor 2 and the TV. Connect Monitor2 to the TV and check the following items with the TV turned on. Checking the HPD/RXSENSE status register. (HDMI OUT2) Check item(3-13.11.). Check the HPD and RXSENSE register value of Example the HDMI TX device.
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When the results of check item (3-13.11.) are "03" (Detection of HPD is OK / Detection of RXSENSE is OK ) Example Checking the EDID register. (OUT2) Check item(3-13.12.). Check the Monitor EDID : ① Unplug the AC cord. Plug the AC cord into a power outlet. ②...
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When the results of check item (3-13.11.) are "01" When the results of check item (3-13.11.) are "02" (Detection of HPD is OK / Detection of RXSENSE is not OK ) (Detection of HPD is not OK / Detection of RXSENSE is OK ) Check the RXSENSE.
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When the results of check item (3-13.11.) are "00" (Detection of HPD is not OK / Detection of RXSENSE is not OK ) Checking the HPD/RXSENSE status register. (OUT2) Check item(3-13.17.). Checking the HPD and RXSENSE. : Does the test point of RXSENSE close to the HDMI output terminal [N1037] indicate the (3.3V)? Does the voltage of HPD test point close to the HDMI output terminal [N1037] indicate Hi (3-5 V)?
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3-14. Front HDMI Buffer failure detection procedure Checking operation between the HDMI (Front HDMI Buffer) and the player Checking the +5V/DDC status register ( HDMI DDC Buffer) Check item(3-14.3.). Checking the 5V status register : Example b In order to check, connect the player to the HDMI terminal and configure the player as AVR source. Send the following command from Termite.exe.
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When the results of check item (3-14.3.) are "78 or 70" When the results of check item (3-14.4.) are "00 or 04" (Detection of 5V is not OK.) (Detection of DDC is not OK.) Check the +5V voltage. (HDMI DDC Buffer) Check the DDC Line.
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When the results of check item (3-14.4.) are "22" (Detection of DDC is OK) Checking the TMDS status register (HDMI DDC Buffer) 3.3V TMDS Signal Check item(3-14.7.). Check the TMDS CLK detection status of the Check item(3-14.8.). Checking the TMDS input waveform. : Example register.
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3-15. GUI and PLD failure detection procedure Check item(3-15.1.). Does a video signal come from HDMI OUT to TV correctly? : Check item(3-15.3.). Check the PLD video signal line from the GUI : HDMI OUT 3.3V Check the video signal waveform at the following test point. Is the waveform like the sample? Example of waveform in check ①...
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When the results of check item (3-15.1.) are "YES" (When the menu display is OK) Check item(3-15.5.). Check the PLD video signal line from the HDMI Tx : HDMI HDMI OUT 3.3V Check the video signal waveform at the following test point. Is the waveform like the sample? Turn Video Conversion "ON"...
(E3 and E2 model only) (See 3-5. TUNER STEP mode (E3 / E2 only)) If there are multiple DENON AV receivers in the same area, this mode prevents other AV receivers from being operated concurrently 3-6 Remote ID Setup Mode with this device. ↑...
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1. Version Display Mode 1.1. Actions Q0 HEOS Version : Q5 Restore Version : Version information is displayed when the device is started in this mode. HEOS Version RSTR "Press "STATUS" button. "Press "STATUS" button. 1.2. Starting up While holding down buttons "DIMMER" and "STATUS" simultaneously, press the power button to turn *.***.*** ************ on the power.
1.4. Error display See the table below for descriptions of the displayed errors and countermeasures for these. If multiple errors occur, only one item is displayed. The priority order is w, e, r, t, y, q. Condition States Display TROUBLE SHOOTING The model name, brand name and region information written in the firmware are compared FIRM ERROR to the region settings in the PCB.
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1.5. Version Display in the Setup Menu Follow the steps below to display the firmware information. (1) Press the "SETUP" button on the remote control. (2) Select "General - Information - Firmware". The version information is displayed as a 16-digit number as shown in the screenshot below. General/Firmware Version XXXX-XXXX-XXXX-XXXX...
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2. PANEL / REMOTE LOCK Selection Mode 2.1. Actions The REMOTE LOCK mode is turned off. Switch the PANEL LOCK and REMOTE LOCK modes between on and off. • PANEL LOCK Mode (with Volume) Disables reception from all keys and encoders on the front panel except the power button (including the volume).
3-1. Selecting the Mode for Service-related 3-1.1. Actions Select diagnostic mode (service path check mode), protection history display mode, 232C standby clear 4.OP INFO mode, Operation Info mode, TUNER STEP mode or Remote ID Setup Mode. Operation Info for the unit can be checked. 3-1.2.
3-2. Protection History Display Mode 3-2.1. Actions (3) DC (if the last protection is DC) This mode enables the unit to record and display the event when the THERMAL, ASO or DC protection is PRT:DC activated. Cause : DC output of the power amplifier is abnormal. If protections have been activated multiple times, the latest protection operation is recorded.
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3-2.4. Clearing the Protection History 3-3. 232C Standby Clear Mode There are two ways to clear the protection history. 3-3.1. Actions (1) Activate Protection History Display Mode. Press the "STATUS" button to display the protection Switches from 232C standby mode to normal standby mode. history.
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3-4. Operation Info Mode 3-4.1. Actions (3) DC / ASO Protection count This mode enables the unit to display the accumulated operating time, power On count and each DC:___/ASO:___ protection count. "STATUS" 3-4.2. Starting up While holding down buttons "ZONE2 SOURCE", "DIMMER" and "STATUS" simultaneously, press the (4) Thermal Protection (A) count power button to turn on the power.
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This is a special mode that enables the reception frequency STEP of the ANALOG TUNER to be changed. This function allows only the desired AV receiver to be operated if multiple DENON AV receivers are used in the same room.
4. Protection Pass Mode 5. Network Initialization Mode 4.1. Actions 5.1. Actions • This mode allows the power to be turned on without activating protections. The following items are initialized. • This mode functions in the same way as normal power-on, except that protections are not activated. Network setup •...
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6. Clearing of Operation Info 7. Log Capture feature 6.1. Actions 7.1. Actions • Displays the accumulated operating time of the unit, the number of times the power was switched • Acquires the Network Module log. on, and the number of occurrences of each protection. •...
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DIAGNOSTIC MODE Service Path Check Mode 1.1. Actions This function is convenient for confirming problem paths in the product and checking the paths after repairing. The video system and audio system operation paths can be checked. The backup data is not rewritten. 1.2.
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Paths to be confirmed Display Settings What to confirm Input Source : HEOS Music • Digital(PCM) input ⇒ Speaker output (Height2 (ZONE2) L/R) Input Mode : Auto • Digital(PCM) input ⇒ Pre OUT output (ZONE2 L/R) Sound mode : STEREO ( b The ZONE2 input source can be switched to any source except HEOS Music.) Amp assign : 7.1ch + ZONE2 (Do not select "SOURCE"...
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Paths to be confirmed Display Settings What to confirm Input Source : CBL/SAT • Analog input ⇒ Speaker output (Height1 L/R (Top Front), Height2 L/R (Top Rear)) Input Mode : Auto • Analog input ⇒ Pre OUT output (Height1 L/R (Top Front), Height2 L/R (Top Rear)) Sound mode : MULTI CH STEREO •...
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1.6. Confirmation items for the video system See the block diagram fig.VXXth. Paths to be confirmed Display Settings What to confirm Input Source : CBL/SAT • CVBS input ⇒ CVBS output Video Conversion (IP Scaler) : OFF, All sources • Component input ⇒ Component output 1 Analog Video pass fig.V01 V01:VIDEO PASS...
JIG FOR SERVICING Use the following jigs (extension cable kit) when repairing the PCBs. Order with your dealer for the jigs your dealer if necessary. CN5000 CAUTION : Incorrect connections may cause malfunction. Connection of Jig for DIGITAL PCB ---Items to Be Prepared--- 8U-110084S : EXTENSION UNIT KIT 1 Set 8U-110136S : EXTENSION UNIT KIT...
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(4) Connect the expansion cables. Board-to-Board Connections Ref. No. Ref. No. N1024 DIGITAL 11pin CP1023 SIDE CNT FRONT CNT 23pin CP1017 SIDE CNT N1026 DIGITAL 21pin CP1018 SIDE CNT N1018 DIGITAL 15pin CP1040 FRONT CNT N1044 DIGITAL 17pin CP1039 FRONT CNT N1043 DIGITAL 9pin...
ADJUSTMENT Adjusting Idling Current NOTE: Adjusting the idling current when "ECO Mode" is set may damage the Power AMP. AMP UNIT 1. Preparation (1) Prepare a DC voltmeter. (2) Place the unit under normal usage conditions, away from highly ventilated areas such as next to an air conditioning machine or electric fan.
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UPDATING PROCEDURE AFTER REPLACING THE PCB. PROCEDURE AFTER REPLACING THE U-COM, ETC. FIRMWARE UPDATE PROCEDURE 1. Items necessary for update 2. Update preparation with a USB flash drive 3. Update method when the DIGITAL PCB or network module is replaced (Using a USB flash drive) 4.
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PROCEDURE AFTER REPLACING THE PCB. PROCEDURE AFTER REPLACING THE U-COM, ETC. The procedure after replacing the printed circuit boards is as follows. The procedure after replacing the MCU (microprocessor), flash ROM, etc. is as follows. (1) Change the resistor for setting the region. Implement the update method when the DIGITAL PCB or network module is replaced.
Update download file when the DIGITAL PCB or network module is replaced Model Name Model Area Download from SDI AVR-X3600H avr_40.prod.update.factory.xxxx.zip Table 2 Update download file when the firmware is updated (Two files, "HW component" and "LEGO component") Download from SDI...
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2. Update preparation with a USB flash drive You can update the firmware by downloading the latest version with USB flash drive. 2.1. Connecting to the USB flash drive (1) Preparation • Windows PC • USB flash drive format : Prepare a USB flash drive formatted in FAT16 or FAT32. b We recommend a USB flash drive that has an LED installed.
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3. Update method when the DIGITAL PCB or network module is replaced (Using a USB flash drive) 3.1. File structure on USB flash drive (5) USB Update starts automatically. The Standby LED lights red. DIGITAL PCB or network module is replaced onto the USB flash drive in the following structure. Display during USB update After unzipping the files, store them in the root of the same USB flash drive.
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(4) Insert the USB flash drive into the USB port. NOTE : Enter the file name in double quotation marks. (The file extension is not required.) Service Region File name North America "denon-config-locale-set-1" Download firmware in USB flash drive. Europe "denon-config-locale-set-2"...
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5. Normal Firmware Update Method from USB Flash Drive 5.1. File structure on USB flash drive (1) Press the power button to turn on the power. (2) Wait for this unit to start up. Copy the normal update files onto the USB flash drive in the following structure. (3) Set the input source to HEOS Music.
6. Normal Firmware Update Method from OTA 6.2. Check and update the firmware Download the latest firmware from our website and update the firmware. Check if there is a firmware update available. It is also possible to check approximately how long the ---Cautions on Firmware Update--- update will take.
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7. About the error codes See the table below for details on error codes and solutions when updating the firmware. Device ID table Error codes are displayed in 4 digits, : DeviceID, : ErrorCode). YYXX Device ID ( YY ) Device Name Display General...
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