Cisco Aironet 2700 Series Getting Started Manual
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G
S
ETTING
TARTED
Cisco Aironet 2700 Series Access Points
1
About this Guide
2
Introduction to the Access Point
3
Safety Instructions
4
Unpacking
5
Configurations
6
Access Point Ports and Connectors
7
Configuring the Access Point
8
Mounting the Access Point
9
Deploying the Access Point on the Wireless Network
10
Troubleshooting
11
Declarations of Conformity and Regulatory Information
12
Configuring DHCP Option 43 and DHCP Option 60
13
Access Point Specifications
G
UIDE

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  • Page 1 ETTING TARTED UIDE Cisco Aironet 2700 Series Access Points About this Guide Introduction to the Access Point Safety Instructions Unpacking Configurations Access Point Ports and Connectors Configuring the Access Point Mounting the Access Point Deploying the Access Point on the Wireless Network...
  • Page 2 OL-31386-01 Last Updated: November 19, 2014...
  • Page 3: About This Guide

    About this Guide This Guide provides instructions on how to install and configure your Cisco Aironet 2700 Series Access Point. This guide also provides mounting instructions and limited troubleshooting procedures. The 2700 Series Access Point is referred to as the access point in this document.
  • Page 4: Safety Instructions

    Translated versions of the following safety warnings are provided in the translated safety warnings document that is shipped with your access point. The translated warnings are also in the Translated Safety Warnings for Cisco Aironet Access Points, which is available on Cisco.com. Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger.
  • Page 5 Warning Installation of the equipment must comply with local and national electrical codes. Statement 1074 Warning This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 20A. Statement 1005 Warning Do not operate your wireless network device near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualified for...
  • Page 6: External Antennas

    Step 2 Step 3 Verify that you have received the items listed below. If any item is missing or damaged, contact your Cisco representative or reseller for instructions. The access point – Mounting bracket (only if selected when you ordered the access point) –...
  • Page 7: Internal Antennas

    The 2700 series supports the following regulatory domains (shown as “x” in the model numbers): • -A, -C, -D, -E, -F, -H, -I, -K, -N, -Q, -R, -S, -T, -Z Countries Supported Click this URL to browse to a list of countries and regulatory domains supported by the 2700: www.cisco.com/go/aironet/compliance...
  • Page 8 Access Point Ports and Connectors The 2702E model access point has external antenna connectors and the LED indictor on the top of the model, as shown in Figure 1. The 2702I model access point has integrated antennas and does not have external connectors on the top of the unit;...
  • Page 9 Figure 2 Access Point LED Indicator (top)—2702I Model LED indicator The ports and connections on the bottom of the access point are shown in Figure...
  • Page 10 Figure 3 Access Point Ports and Connections (bottom)-AIR2702E and 2702I Models Kensington lock slot Auxiliary Ethernet Port DC Power connection port RS232 Console Port Primary Ethernet port Mounting bracket pins (feet for desk or table-top mount)
  • Page 11: The Controller Discovery Process

    This section describes how to connect the access point to a wireless LAN controller. Because the configuration process takes place on the controller, see the Cisco Wireless LAN Controller Configuration Guide for additional information. This guide is available on Cisco.com.
  • Page 12: Preparing The Access Point

    • DHCP server discovery—This feature uses DHCP option 43 to provide controller IP addresses to the access points. Cisco switches support a DHCP server option that is typically used for this capability. For more information about DHCP option 43, see the “Configuring DHCP Option 43...
  • Page 13: Installation Summary

    Cisco recommends that you make a site map showing access point locations so that you can record the device MAC addresses from each location and return them to the person who is planning or managing your wireless network.
  • Page 14: Pre-Installation Configuration Setup

    Controller Configuration Guide, Release x.x for additional information. c. Set the Cisco wireless LAN controller as the master so that new access points always join with d. Make sure DHCP is enabled on the network. The access point must receive its IP address...
  • Page 15 Note unable to find the Master Cisco wireless LAN controller. Check the connection between the access point and the Cisco wireless LAN controller and be sure that they are on the same subnet. c. If the access point shuts down, check the power source.
  • Page 16: Mounting The Access Point

    If your access point does not indicate normal operation, turn it off and repeat the Step 5 pre-installation configuration. When you are installing a Layer 3 access point on a different subnet than the Cisco Note wireless LAN controller, be sure that a DHCP server is reachable from the subnet on which you will be installing the access point, and that the subnet has a route back to the Cisco wireless LAN controller.
  • Page 17: Guidelines For Using Cisco Aironet Lightweight Access Points

    Cisco wireless LAN controller. Also, if the access point is not on the same subnet as the Cisco wireless LAN controller, be sure that there is a properly configured DHCP server on the same subnet as the access point. See the “Configuring DHCP Option 43 and DHCP Option 60”...
  • Page 18: Using Dhcp Option

    DRAM memory test OK Board initialization in progress Initializing FLASH file system FLASH memory test OK Initializing Ethernet Ethernet OK Starting Cisco IOS Initialization successful Association status Green Normal operating condition, but no wireless client associated Blue Normal operating condition, at least one wireless...
  • Page 19 FLASH file system failure Blinking red and off Environment variable failure Bad MAC address Ethernet failure during image recovery Boot environment failure No Cisco image file Boot failure Cisco IOS errors Software failure; try disconnecting and reconnecting unit power Cycling through blue, General warning;...
  • Page 20: Troubleshooting The Access Point Join Process

    Troubleshooting the Access Point Join Process The controller must be running Cisco IOS Software Release 7.6.120.x or later to support 2700 Note series access points. A detailed explanation of the join process is on Cisco.com at the following URL: http://www.cisco.com/c/en/us/support/docs/wireless/4400-series-wireless-lan-controllers/99948-lap-n otjoin-wlc-tshoot.html...
  • Page 21 • An existing access point running software release 7.6.120.x or later has been reset after clearing the configuration. If any of these conditions are met and the access point has not yet joined a controller, you can also configure a DHCP server to return a syslog server IP address to the access point using option 7 on the server.
  • Page 22: Declarations Of Conformity And Regulatory Information

    Declarations of Conformity and Regulatory Information This section provides declarations of conformity and regulatory information for the Cisco Aironet 2700 Series Access Points. You can find additional information at this URL: www.cisco.com/go/aironet/compliance Manufacturers Federal Communication Commission Declaration of Conformity Statement...
  • Page 23 Caution at this frequency when using the integrated antennas. Any changes or modification to the product not expressly approved by Cisco could void the user’s authority to operate this device. Within the 5.15 to 5.25 GHz and 5.47-5.725 GHz bands, this device is restricted to...
  • Page 24: Vcci Statement For Japan

    VCCI Statement for Japan Warning This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference.
  • Page 25: Guidelines For Operating Cisco Aironet Access Points In Japan

    Guidelines for Operating Cisco Aironet Access Points in Japan This section provides guidelines for avoiding interference when operating Cisco Aironet access points in Japan. These guidelines are provided in both Japanese and English. Japanese Translation 03-6434-6500 English Translation This equipment operates in the same frequency bandwidth as industrial, scientific, and medical devices such as microwave ovens and mobile object identification (RF-ID) systems (licensed premises radio stations and unlicensed specified low-power radio stations) used in factory production lines.
  • Page 26: Statement 371-Power Cable And Ac Adapter

    Material Safety Law prohibits the use of UL-certified cables (that have the “UL” shown on the code) for any other electrical devices than products designated by CISCO. The use of cables that are certified by Electrical Appliance and Material Safety Law (that have “PSE” shown on the code) is not limited to CISCO-designated products.
  • Page 27: French Translation

    Cisco Aironet Access Points are certified to the requirements of RSS-210. The use of this device in a system operating either partially or completely outdoors may require the user to obtain a license for the system according to the Canadian regulations. For further information, contact your local Industry Canada office.
  • Page 28: European Community, Switzerland, Norway, Iceland, And Liechtenstein

    Les utilisateurs êtes avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux (c.-à-d., qu'ils ont la priorité) pour les bandes 5 250-5 350 MHz et 5 650-5 850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL. European Community, Switzerland, Norway, Iceland, and Liechtenstein Access Point Models:...
  • Page 29: Declaration Of Conformity With Regard To The R&Tte Directive 1999/5/Ec & Medical Directive 93/42/Eec

    Declaration of Conformity with regard to the R&TTE Directive 1999/5/EC & Medical Directive 93/42/EEC...
  • Page 30 The following standards were applied: EMC—EN 301.489-1 v1.8.1; EN 301.489-17 v2.1.1 Health & Safety—EN60950-1: 2005; EN 50385: 2002 Radio—EN 300 328 v 1.7.1; EN 301.893 v 1.5.1 The conformity assessment procedure referred to in Article 10.4 and Annex III of Directive 1999/5/EC has been followed.
  • Page 31: Declaration Of Conformity For Rf Exposure

    This section contains information on compliance with guidelines related to RF exposure. Generic Discussion on RF Exposure The Cisco products are designed to comply with the following national and international standards on Human Exposure to Radio Frequencies: • US 47 Code of Federal Regulations Part 2 Subpart J •...
  • Page 32: This Device Meets Fcc Guidelines For Exposure To Radio Waves

    As such the systems are designed to be operated as to avoid contact with the antennas by the end user. It is recommended to set the system in a location where the antennas can remain at least a minimum distance as specified from the user in accordance to the regulatory guidelines which are designed to reduce the overall exposure of the user or operator.
  • Page 33: This Device Meets The Industry Canada Guidelines For Exposure To Radio Waves

    This Device Meets the Industry Canada Guidelines for Exposure to Radio Waves The 2700 series device includes a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) as referenced in Health Canada Safety Code 6.
  • Page 34: Additional Information On Rf Exposure

    Additional Information on RF Exposure You can find additional information on the subject at the following links: • Cisco Systems Spread Spectrum Radios and RF Safety white paper at this URL: http://www.cisco.com/warp/public/cc/pd/witc/ao340ap/prodlit/rfhr_wi.htm • FCC Bulletin 56: Questions and Answers about Biological Effects and Potential Hazards of Radio Frequency Electromagnetic Fields •...
  • Page 35: Administrative Rules For Cisco Aironet Access Points In Taiwan

    Administrative Rules for Cisco Aironet Access Points in Taiwan This section provides administrative rules for operating Cisco Aironet access points in Taiwan. The rules for all access points are provided in both Chinese and English. Chinese Translation...
  • Page 36 English Translation Administrative Rules for Low-power Radio-Frequency Devices Article 12 For those low-power radio-frequency devices that have already received a type-approval, companies, business units or users should not change its frequencies, increase its power or change its original features and functions. Article 14 The operation of the low-power radio-frequency devices is subject to the conditions that no harmful interference is caused to aviation safety and authorized radio station;...
  • Page 37: Operation Of Cisco Aironet Access Points In Brazil

    Operation of Cisco Aironet Access Points in Brazil This section contains special information for operation of Cisco Aironet access points in Brazil. Access Point Models: AIR-CAP2702E-Z-K9...
  • Page 38: Portuguese Translation

    Figure 5 Brazil Regulatory Information Portuguese Translation Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário. English Translation This equipment operates on a secondary basis and consequently must accept harmful interference, including interference from stations of the same kind.
  • Page 39 • Length: Number of controller IP addresses * 4 • Value: List of WLC management interfaces To configure DHCP Option 43 in the embedded Cisco IOS DHCP server, follow these steps: Enter configuration mode at the Cisco IOS CLI. Step 1...
  • Page 40: Access Point Specifications

    Cisco Website at www.cisco.com/go/offices. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners.

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