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User guide
Gaming Monitor
S24DG30* S27DG30* S32DG30*
The color and the appearance may differ depending on the product, and the specifications are subject to change
without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
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Summary of Contents for Samsung S24DG30 Series
- Page 1 The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
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Page 2: Table Of Contents
Correct posture to use the product Connection Using an DP Cable Connecting to headphones or earphones Troubleshooting Guide Connecting the Power Tidying Up the Cables Requirements Before Contacting Samsung Preparations Customer Service Centre Setting Optimum Resolution Product diagnosis (Screen issue) Installation... - Page 3 Table of contents Specifications General Standard Signal Mode Table Appendix Responsibility for the Pay Service (Cost to Customers) Not a product defect A Product damage caused by customer’s fault Others FreeSync (for AMD graphics card)
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Page 4: Before Using The Product
Do not disconnect the power cord while the product is being used. maintenance. Class II product: This symbol indicates • Only use the power cord provided with your product by Samsung. Do not use the power cord with other that a safety connection to electrical products. Caution. Consult instructions for use: earth (ground) is not required. -
Page 5: Installation
‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a • Do not expose the product to direct sunlight, heat, or a hot object such as a stove. -
Page 6: Operation
• To move the product, first disconnect all the cables from it, including the power cord. substances have entered the product. Then contact Samsung Customer Service Centre. • If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord •... - Page 7 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage • Do not hold the product upside-down or move it by holding the stand. burn-in or defective pixels. ‒ The product may fall and become damaged or cause an injury. ‒...
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Page 8: Cleaning
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be charged.) Do not press the product screen with hands or other objects. -
Page 9: Preparations
Chapter 02 Preparations Installation Attaching the Stand ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Put the stand base onto the stand neck as the Tightly fasten the connecting screw at the direction shown in the figure. -
Page 10: Removing The Stand
Removing the Stand Precautions for moving the product ― Before removing the stand from the product, place the product on a flat and stable surface with the screen facing down. • Hold the lower corners or edges of • Do not directly apply pressure on the product when moving it. -
Page 11: Checking The Space Around The Product
Checking the space around the product Adjusting the Product Tilt and Height ― The color and shape of parts may differ from what is shown. Specifications are subject to change without Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. -
Page 12: Rotating The Product
Rotating the Product ― The color and shape of parts may differ from what is shown. Specifications are subject to change without You can rotate your product as shown below. notice to improve quality. -15.0° (±2.0°) ~ 15.0° (±2.0°) -2.0° (±2.0°) ~ 92.0° (±2.0°) •... -
Page 13: Anti-Theft Lock
If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall provided with your anti-theft locking device for details. -
Page 14: Control Panel
Control Panel Parts Description JOG Button Multi directional button that helps navigate. ― The color and shape of parts may differ from what is shown. Specifications are subject to change without This LED is power status indicator. ― You can select the power LED operation to be enabled or disabled notice to improve quality. -
Page 15: Connecting And Using A Source Device
Chapter 03 Connecting and Using a Source Device Read below before connecting the product Ports ― The functions available may vary depending on the product model. The color and shape of parts may Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. -
Page 16: Connecting And Using A Pc
Connecting and Using a PC Connection Using an DP Cable Connecting and Using a PC Connection Using an DP Cable Select a connection method suitable for your PC. Select a connection method suitable for your PC. DP IN Connection Using the HDMI Cable Connection Using the HDMI Cable ―... -
Page 17: Connecting The Power
Tidying Up the Cables Connecting the Power S24DG30* /S27DG30* S32DG30* DC 14V HDMI IN DP IN SERVICE DC 19V HDMI IN DP IN SERVICE Connect the power cable to the AC/DC adapter. Then, connect the AC/DC adapter to the DC14V/DC 19V Connect the corresponding cables. -
Page 18: Setting Optimum Resolution
Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting. ―... -
Page 19: Menu
Chapter 04 Menu Function Key Guide → ― The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Game Description Refresh Rate... - Page 20 Description FreeSync FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. FreeSync can be operated when you use AMD’s graphic card with supporting FreeSync solution. For more information, see FreeSync (for AMD graphics card) page.
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Page 21: Picture
Picture Description Picture Mode This menu provides an optimum picture quality suitable for the environment where the product will be used. ― This menu is not available when Eye Saver Mode is enabled. mode • Custom: Customise the screen settings. •... - Page 22 Description Brightness Adjusts the entire screen to lighten or darken. (Range: 0~100) A higher value will make the picture appear brighter. ― This menu is not available when Eye Saver Mode is enabled. Adjust the contrast between the objects and background. (Range: 0~100) Contrast A higher value will increase the contrast to make the object appear clearer.
- Page 23 Description Black Level If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/color degradation, black level, etc.) may occur, depending on the connected source device. In such case, Black Level can be used to adjust the image quality. Auto: Select this mode if you want Normal to be automatically selected depending on the signal.
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Page 24: Onscreen Display
OnScreen Display Description Language You can set the display language of menu items. ― Applies only to menu display windows. ― Not applicable to other PC features. Display Time If the OSD is not adjusted for a period of time, the OSD will disappear automatically. Display Time is the function of setting OSD automatic disappearance time. - Page 25 Description Off Timer Plus Off Timer • Timer: Turn on Off Timer mode. • Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the specified number of hours.
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Page 26: Information
Update software using an update file on a USB device. Save the update file (in .bin format) that you downloaded from the Samsung website (http://www.samsung.com/sec) to a USB storage device. Connect the USB device to the SERVICE port on the monitor. -
Page 27: Installing The Software
Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website. (http://www.samsung.com) ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. -
Page 28: Troubleshooting Guide
Troubleshooting Guide Requirements Before Contacting Samsung Check the following Customer Service Centre ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, Caution contact Samsung Customer Service Centre. When the product makes popping (cracking) sound. - Page 29 Screen issue The screen is too bright. The screen is too dark. Adjust Brightness and Contrast. The power LED is off. The screen will not turn on. Screen color is inconsistent. Check that the power cord is connected properly. Change the Color settings.
- Page 30 Sound issue There is no sound. Re-check the condition of the connected headphone or earphone or adjust the volume. Check the volume. Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume.
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Page 31: Q & A
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. ― The path to the settings depends on the installed OS. ― This function may not be supported depending on the model. How can I change the frequency? Set the frequency on your graphics card. -
Page 32: Specifications
Chapter 07 Specifications General Model Name S24DG30* S27DG30* S32DG30* Size 24 Class 27 Class 32 Class (23.7 Inches / 60.3 cm) (26.9 Inches / 68.4 cm) (31.5 Inches / 80.1 cm) Display area 525.89 mm (H) x 596.736 mm (H) x 698.4 mm (H) x 295.81 mm (V) 335.664 mm (V) - Page 33 Open Source License Notice Open Source used in this product can be found on the following webpage (https://opensource. samsung.com). The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
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Page 34: Standard Signal Mode Table
Standard Signal Mode Table Model Name S24DG30* / S27DG30* / S32DG30* Synchronization (PANEL Spec) Vertical Frequency 48 ~180Hz Resolution Optimum Resolution & Maximum resolution 1920 x 1080 @ 180Hz If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank even though the power LED turns on. - Page 35 Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Port HDMI IN DP IN (kHz) (Hz) (MHz) (H/V) VESA, 1152 x 864 67.500 75.000 108.000 VESA, 1280 x 720 45.000 60.000 74.250 VESA, 1280 x 800 49.702 59.810 83.500 VESA, 1280 x 1024 63.981 60.020 108.000...
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Page 36: Appendix
Use of supplies or separately sold product unspecified by Samsung. Not a product defect • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd. • Remodeling or repairing the product by customer. -
Page 37: Freesync (For Amd Graphics Card)
― If you encounter any issues when using the function, contact the Samsung Service Centre. FreeSync (for AMD graphics card) ― If you change the screen resolution while the function is On, the screen may intermittently blank out due to the graphic card. Set FreeSync and change the resolution.
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Questions and answers
how do I get the monitor to stay at the lowered height that I prefer?
To adjust the height settings on the Samsung S24DG30 Series monitor to keep it at a lowered position, tilt and slide the monitor downward along the stand until it reaches the desired lower height. Make sure not to press down forcefully or apply pressure to the screen.
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Does this monitor have built in speakers? if so, where are they?
The Samsung S24DG30 Series monitor does not mention built-in speakers in the provided information. Therefore, it cannot be confirmed that the monitor has built-in speakers or where they are located.
This answer is automatically generated