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User guide
S22D31* S24D31*
The colour and the appearance may differ depending on the product, and the specifications are subject
to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where
the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the
user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
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Table of Contents
Related Manuals for Samsung S22D31 Series
Summary of Contents for Samsung S22D31 Series
- Page 1 The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
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Page 2: Table Of Contents
Connection Using the HDMI Cable Correct posture to use the product Connection Using an HDMI-DVI Cable Connecting the Power Troubleshooting Guide Setting Optimum Resolution Requirements Before Contacting Samsung Preparations Customer Service Centre Product diagnosis (Screen issue) Installation Checking the Resolution and Frequency... - Page 3 Table of contents Specifications General Standard Signal Mode Table Appendix Responsibility for the Pay Service (Cost to Customers) Not a product defect A Product damage caused by customer's fault Others...
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Page 4: Before Using The Product
DC voltage: Rated voltage marked literature concerning operation and with this symbol is DC voltage. • Only use the power cord provided with your product by Samsung. Do not use the power cord with maintenance. other products. Class II product: This symbol indicates •... -
Page 5: Installation
Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a ‒ The product lifespan may be reduced or a fire may result. -
Page 6: Operation
‒ Be sure to power off the product and disconnect the power cord when water or other foreign Warning substances have entered the product. Then contact Samsung Customer Service Centre. • There is a high voltage inside the product. Never disassemble, repair or modify the product •... - Page 7 Caution • Do not hold the product upside-down or move it by holding the stand. • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage – The product may fall and become damaged or cause an injury. burn-in or defective pixels.
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Page 8: Cleaning
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ֜ Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be charged.) Do not press the product screen with hands or other objects. -
Page 9: Preparations
Preparations Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― Disassembly is the reverse order of assembly. As shown in the figure, remove the product and foam cushion, and then place the product on the table with its front side facing the floor. -
Page 10: Separating The Stand Neck From The Stand Base
Stand assembly is complete. Caution Do not arbitrarily remove the panel film. If not observed, the warranty service may be restricted. Push the hook in the direction shown in the figure and then pull the stand base to detach the stand as shown in the figure. Separating the stand neck from the stand base Precautions for moving the product •... -
Page 11: Checking The Space Around The Product
Checking the space around the product Adjusting the Product Tilt ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without Make sure to have enough space for ventilation when placing the product. An internal temperature rise notice to improve quality. -
Page 12: Anti-Theft Lock
If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount with your anti-theft locking device for details. -
Page 13: Control Panel
Control Panel Parts Description Use this multi-directional button to turn on the power or navigate menus. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without This LED is power status indicator. notice to improve quality. -
Page 14: Direct Key Guide
Direct Key Guide Analog mode Brightness ― On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed. Auto Adjustment HDMI mode Source Brightness Features Source Eye Saver Mode Off Features Eye Saver Mode Off ―... -
Page 15: Connecting And Using A Source Device
Connecting and Using a Source Device Read below before connecting the product. Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. Before connecting the product, make sure you remove the power cords from both the product and the external device to prevent damage to the product due to a short circuit or over current. -
Page 16: Ports
DC 14V HDMI ― When connecting an HDMI cable, use the cable that came with the components of the product. If you use an HDMI cable other than provided by Samsung, the image quality may be degraded. Port Description DC 14V Connects to the AC/DC adapter. -
Page 17: Connecting The Power
Connecting the Power Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. DC 14V HDMI Select a language on the product and change the resolution on your PC to the optimum setting. ―... -
Page 18: Menu
Menu → Function Key Guide ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Picture Description Picture Mode This menu provides an optimum picture quality suitable for the environment where the product will be used. - Page 19 Description mode When the external input is connected through HDMI PC/AV Mode is set to AV, Picture Mode has four automatic picture settings (Dynamic, Standard, Movie and Custom) that are preset at the factory. You can activate either Dynamic, Standard, Movie or Custom.
- Page 20 Description Color Adjust the tint of the screen. • Color Tone: Select a colour tone that best suits your viewing needs. • Red: Adjust the red saturation level. Values closer to 100 mean greater intensity for the colour. • Green: Adjust the green saturation level. Values closer to 100 mean greater intensity for the colour. •...
- Page 21 Description Response Time Accelerate the panel response rate to make video appear more vivid and natural. ― Standard mode when not playing a video or game. Screen Ratio Change the picture size. mode • Auto Wide mode • 16:9 Screen Fit ―...
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Page 22: Onscreen Display
OnScreen Display Description Transparency Set the transparency for the menu windows. Position • H-Position: Move the menu position to the left or right. • V-Position: Move the menu position up or down. Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. Display Time Set how long the menu window will remain on screen for when it is not in use. -
Page 23: System
System Description Eco Saving Plus Reduce energy consumption compared to consumption at the maximum brightness level. • Off: Deactivate the Eco Saving Plus function. • Auto: The power consumption will automatically be reduced by about 10% over the current setting. (The reduction of power consumption depends on the customer screen brightness condition.) •... - Page 24 Description Off Timer Plus Off Timer • Timer: Turn on Off Timer mode. • Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the specified number of hours.
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Page 25: Support
Support Description Self Diagnosis Perform this test when you experience a problem with your monitor's picture. ― Never turn off the power nor change the input source during self diagnosis. If possible, try not to interrupt testing. Information View the current software information. Refer to the actual monitor screen. Reset All Return all the settings for the product to the default factory settings. -
Page 26: Installing The Software
Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website. (http://www.samsung.com) ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. -
Page 27: Troubleshooting Guide
Check the following. Customer Service Centre Caution ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. When the product makes popping (cracking) sound. The sound may be caused by contraction or expansion from temperature change of external Product diagnosis (Screen issue) components or internal circuit of the product. - Page 28 Screen issue The screen is too bright. The screen is too dark. Adjust Brightness and Contrast. Screen colour is inconsistent. The power LED is off. The screen will not switch on. Check that the power cable is connected properly. Change the Color settings.
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Page 29: Q & A
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •... -
Page 30: Specifications
Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the LCD panel. This does not affect product performance. • The specifications are subject to change without notice to improve quality. • For detailed device specifications, visit the Samsung website. - Page 31 Open Source Licence Notice Open Source used in this product can be found on the following webpage (https://opensource. samsung.com). The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
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Page 32: Standard Signal Mode Table
Standard Signal Mode Table Model Name S22D31* S24D31* Synchronization Horizontal Frequency 53.8 ~ 84 kHz 53.8 ~ 84 kHz Vertical Frequency 46 ~ 75 Hz 46 ~ 75 Hz Resolution Optimum Resolution 1920 x 1080 @ 60 Hz 1920 x 1080 @ 60 Hz Maximum Resolution 1920 x 1080 @ 75 Hz 1920 x 1080 @ 75 Hz... - Page 33 Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) VESA, 1280 x 1024 79,976 75,025 135,000 VESA, 1440 x 900 55,935 59,887 106,500 VESA, 1600 x 900 60,000 60,000 108,000 VESA, 1680 x 1050 65,290 59,954 146,250 VESA, 1920 x 1080 67,500...
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Page 34: Appendix
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •...
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