Software Licenses • It is prohibited to use data contained in firmware or software developed by SUNGROW, in part or in full, for commercial purposes by any means. • It is prohibited to perform reverse engineering, cracking, or any other operations that...
(PV) system. Readers can get additional information at www.sungrowpower.com or on the webpage of the respective component manufacturer. Validity This manual is valid for the following models: • COM100D-EU It will be referred to as "COM100" hereinafter unless otherwise specified. Type Description Type Configuration...
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Please read this manual carefully before using the product and keep it properly at a place for easy access. All contents, pictures, marks, and symbols in this manual are owned by SUNGROW. No part of this document may be reprinted by the non-internal staff of SUNGROW without written authorization.
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NOTICE Indicates potential risks that, if not avoided, may lead to device malfunctions or financial losses. “NOTE” indicates additional information, emphasized contents or tips that may be helpful, e.g., to help you solve problems or save time.
Level 6 or stronger winds. SUNGROW shall not be held liable for any damage to the device due to force majeure, such as earthquakes, floods, volcanic eruptions, mudslides, lightning strikes, fires, wars, armed conflicts, typhoons, hurricanes, tornadoes, and other extreme weathers.
• SUNGROW shall not be held liable for any damage to the product caused by the negligence, intent, fault, improper operation, and other behaviors of users or third-party organizations.
If there are problems with the above inspection items, do not install the device and contact your distributor first. If the problem persists, contact SUNGROW in time. 1.2 Installation Safety DANGER Make sure there is no electrical connection before installation.
• When the product is running, do not disassemble any parts of the product. Otherwise, electric shock may occur. 1.5 Maintenance Safety DANGER Unauthorized modification or use of parts not sold or recommended by SUNGROW may result in fires and electric shocks.
NOTICE • To avoid the risk of electric shock, do not perform any other maintenance operations beyond this manual. If necessary, contact SUNGROW for maintenance. Otherwise, the losses caused are not covered by the warranty. • If a fault occurs, only restart the device after the fault is cleared. Otherwise, the fault may expand, and the device may be damaged.
2 Product Description 2.1 Function Introduction COM100 integrates the hardware and software functions of Logger1000. It applies to grid- connected scenarios below 540 V, mainly including industrial, commercial, and residential scenarios. It supports various networking modes and installation methods, and is equipped with protections.
User Manual 2 Product Description WARNING The device is a professional product. Non-professionals are strictly prohibited to install and operate this device. 2.4 Product Introduction Appearance figure 2-1 Appearance...
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2 Product Description User Manual Item Name Description Hangers 4, for ease of installation For details about the definition, Waterproof terminals refer to 4.1 Waterproof Terminal Description. Dimensions The following figure shows the dimensions of COM100: figure 2-2 Dimensions of COM100 (mm)
3 Mechanical Mounting WARNING Respect all local standards and requirements during mechanical installation. 3.1 Unpacking and Inspection Check that all components have been delivered based on the packing list in the package. The delivered components shall include: figure 3-1 Packing List Item Name Description...
3 Mechanical Mounting User Manual 3.2 Location Requirements • With the ingress of protection IP66, the COM100 can be installed both indoors and outdoors (more often). • Operating temperature : -30 °C to +60 °C. Ambient humidity: 0% to 95%, without condensation.
User Manual 3 Mechanical Mounting 3.4.1 Wall-Mounting Mount the COM100 onto the concrete wall or metal surface according to onsite conditions. DANGER Avoid drilling holes in the utility pipes and/or cables attached to back of the wall! NOTICE Operation personnel should wear goggles and dust mask throughout the drilling process to avoid dust inhalation or contact with eyes.
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3 Mechanical Mounting User Manual step 3 Drill the holes with a drill according to the marks made before. step 4 Use a rubber hammer to secure all the expansion bolts in the delivery accessories to the holes. step 5 Use the nuts, flat washers, and spring washers in the delivery accessories to fix COM100 on the installation surface.
User Manual 3 Mechanical Mounting 3.4.1.2 Metal Surface step 1 Select an appropriate installation surface. step 2 Mark positions for drilling holes with a marker. step 3 Drill the holes with a drill according to the marks made before. step 4 Use the hexagon bolts and nuts in the delivery accessories to fix COM100 on the installation surface.
User Manual 3.4.2 Pole-Mounting (Optional) COM100 can be mounted on a pole. If this scheme installation is needed, contact SUNGROW for the design drawings. Accessories supplied with the COM100 include matching screw assembly, nuts, brackets, clamps, etc. The installation procedure is as follows: step 1 Anchor the COM100 to the mounting-brackets with the screw assembly via the mounting hangers, as shown in the figure below.
User Manual 3 Mechanical Mounting 3.5 Magnetic Base Antenna Connection (Optional) COM100 has a built-in antenna. If COM100 is installed in a container, a magnetic base antenna must be purchased to remove signal shielding. step 1 Release the 4 screws on the front side of the COM100 and open the front cover of the cabinet. step 2 Unscrew the built-in antenna of COM100.
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3 Mechanical Mounting User Manual step 4 Lead the antenna through the "RF" waterproof terminal, and secure clockwise the nut at the end of the antenna to the corresponding terminal on the bottom of the Logger1000. step 5 Place the sucker antenna base on a metal surface outside the container. - - End...
User Manual 4 Electrical Connection 4.3 Preparation Before Cable Connection step 1 Release the 4 screws on the front side of the COM100 and open the front cover of the cabinet, as shown in the figure below. step 2 Insert the Micro-SIM card into the slot below the Logger1000 inside the COM100. Micro-SIM Card Requirements •...
4 Electrical Connection User Manual For detailed information about the SIM card and estimated data usage, refer to the Logger1000A-EU user manual. step 3 Turn the power switch inside the COM100 to "OFF" - - End 4.4 Ground Connection step 1 Strip the insulation cover of the grounding cable and crimp the stripped cable to the OT terminal.
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User Manual 4 Electrical Connection step 1 Loosen the two screws in the figure below and open the baffle. step 2 Loosen the "AC (100 – 277V)" waterproof terminal, and insert the external power supply cable through the waterproof terminal into the corresponding terminal on the miniature circuit breaker inside the COM100.
4 Electrical Connection User Manual step 4 Install the baffle and use a screwdriver to fasten the screws. step 5 Fasten the "AC (100 – 277V)" waterproof terminal. - - End 4.6 RS485 Port When connecting the inverter to external devices with the RS485 communication cable, make sure that the external devices are protected against lightning.
User Manual 4 Electrical Connection step 1 Loosen the "RS485-1" or "RS485-2/IOM" waterproof terminal on the bottom of the COM100. step 2 Lead the RS485 cable through the "RS485" waterproof terminal. Strip the cable jacket and insulation layer of the communication cable with a wire stripper respectively. NOTICE RS485A is connected to port A and RS485B is connected to port B.
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4 Electrical Connection User Manual step 1 Loosen the "RS485-1" or "RS485-2/IOM" waterproof terminal on the bottom of the COM100. step 2 Lead the Ethernet cable through the "RS485-1" or "RS485-2/IOM" waterproof terminal. Strip the insulation layer of the communication cable with an Ethernet wire stripper. table 4-3 Correspondence Between Wire Colour and Pin of RJ45 Connector Color Color...
User Manual 4 Electrical Connection 4.7 Ethernet Connection The COM100 can be connected to the background of the PV system via the Ethernet port, and the communication protocol is standard Modbus TCP or IEC104. step 1 Prepare an Ethernet cable of proper length. step 2 Insert one end of the cable into the port of the Ethernet switch and the other end to the "ETH"...
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4 Electrical Connection User Manual step 1 Loosen an unused waterproof terminal on the bottom of the COM100. step 2 Lead the DC cable through the waterproof terminal. Strip the protective layer and insulation layer by appropriate length with a wire stripper. step 3 Insert the stripped DC cable into the port "24V OUT +"...
5 Commissioning 5.1 Inspection Before Commissioning Item Result All cables are intact, well insulated, and appropriately □ dimensioned All cables are connected correctly and firmly □ The polarity of the power supply cable is correct. The □ ground cable is reliably grounded Seal the gaps at the bottom of the waterproof terminals □...
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Create new plants via the iSolarCloud App and check the □ iSolarCloud data for correctness. The auto search function is available for SUNGROW residential inverters and string inverters only whose addresses are automatically allocated. Devices of other types, such as Smart Energy Meter and box-type substation, can be connected to Logger1000 inside the COM100 by clicking Add Device.
6 WEB Interface 6.1 Operating Environment Requirements Item Parameter System WIN7 and above, Mac OS Browser IE11 and above, Chrome45 and above, Safari11 and above Min. resolution 1366 x 768 CPU frequency higher than 2.5 GHz 6.2 PC Network Configuration The COM100 and the PC can communication via the Ethernet or WLAN, and the corresponding network configuration is as follows: Communication...
6 WEB Interface User Manual 6.3 Login Steps This section provides a brief overview of the login procedure for the Web UI, specifically using a WLAN connection. step 1 On your PC, navigate to the wireless network settings, and connect to Logger1000's network. The SSID follows the format “SG-[device S/N number]”] (for example, SG- A1234567890).
Additionally, loss of the password can prevent access to the device, potentially causing losses to the power station. In these cases, SUNGROW shall not be liable for any losses incurred due to non-compliance with the recommended security practices.
7 Appendix 7.1 Technical Parameters Parameter COM100D-EU Basic data Supported Device Number Max. 30 Communication RS485 interface Ethernet 1 x RJ45, 10/100/1000Mbps Digital Input 5, Max. 24V dc Analog Input 4, support 4 ~ 20 mA or 0~10 V dc...
Ethernet Communication distance should be less than 100 m. 7.3 Quality Assurance When product faults occur during the warranty period, SUNGROW will provide free service or replace the product with a new one. Evidence During the warranty period, the customer shall provide the product purchase invoice and date.
Conditions • After replacement, unqualified products shall be processed by SUNGROW. • The customer shall give SUNGROW a reasonable period to repair the faulty device. Exclusion of Liability In the following circumstances, SUNGROW has the right to refuse to honor the quality guarantee: •...
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