VTech Universal T961NN50 Configuration Manual
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VTech Universal T961NN50 Configuration Manual

VTech Universal T961NN50 Configuration Manual

Wired thermostat
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T961NN50 Universal
Wired Thermostat
Configuration Guide

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Summary of Contents for VTech Universal T961NN50

  • Page 1 T961NN50 Universal Wired Thermostat Configuration Guide...

  • Page 2: Table Of Contents

    Managing Properties and Profiles Installing a Saved Profile View Thermostat’s Profile Error Codes and Troubleshooting Engineering Menus Power Outages Restore Factory Defaults Troubleshooting Errors Support tstatsupport@vtechhotelphones.com Specifications are subject to change without notice. Copyright© 2024 VTech Communications, Inc. All rights reserved. 6/24. T961NN50_ConfigurationGuide_12JUN2024...

  • Page 3: About The Ec Tool Pro App

    About the EC Tool Pro App The EC Tool Pro app is an essential tool that will allow you to configure your VTech T961 series thermostat to control a variety of PTAC’s, VTAC’s, Conventional and Heat Pumps HVAC systems across multiple properties. Once you have installed the app and completed custom profile, the app will guide you through the wiring configuration and allow you to quickly and securely transfer the profile from the app to your thermostat in seconds.

  • Page 4: Creating Your First Profile

    Creating Your First Profile The EC Tool Pro app organizes custom HVAC profiles by property name. When using the EC Tool Pro for the first time, it will be necessary to create a property name under which you will save all of the custom profiles for this property for future reference.
  • Page 5 Creating Your First Profile The items in the table below are available in all wiring diagrams Item Setting Options or Values Default Setting or Values Rename Fill in the new profile name or The auto generated profile name or the profile ignore this item.
  • Page 6 Creating Your First Profile The items in the table below are available in all wiring diagrams Item Setting Options or Values Default Setting or Values • Default Mode Auto Auto • Heat • Cool Note The default mode will be the primary HVAC mode that is activated each time the system is turned on.
  • Page 7 Creating Your First Profile The items in the table below are available in all wiring diagrams Item Setting Options or Values Default Setting or Values • Room Temperature -4°F (-2°C) 0°F (0°C) • Calibration -3°F (-1.5°C) • -2°F (-1°C) • -1°F (-0.5°C) •...
  • Page 8 Creating Your First Profile The items in the table below are available in all wiring diagrams Item Setting Options or Values Default Setting or Values • Filter Change • Reminder When set to On, the default is 30 days. When setting to ‘On’, the following options will appear: •...
  • Page 9 Creating Your First Profile The items in the table below are only available in some wiring systems: PTAC-Conventional System | Conventional System Item Setting Options or Values Default Setting or Values • Fan Operation Gas (for system control) Gas (for system control) •...
  • Page 10 Creating Your First Profile The items in the table below are only available in some wiring diagrams: 1 Stage Cool | 1 Stage Cool, 1 Stage Heat | 1 Stage Cool, 1 Stage Heat, Aux Heat | 1 Stage Cool, 2 Stage Heat 2 Stage Cool, 2 Stage Heat | 2 Stage Cool, 2 Stage Heat, Aux Heat Item Setting Options or Values...
  • Page 11 Creating Your First Profile The items in the table below are only available in some wiring diagrams: 1 Stage Cool, 1 Stage Heat | 1 Stage Cool, 1 Stage Heat, Aux Heat | 1 Stage Cool, 2 Stage Heat 2 Stage Cool, 2 Stage Heat | 2 Stage Cool, 2 Stage Heat, Aux Heat | 1 Stage Heat | 2 Stage Heat Item Setting Options or Values Default Setting or Values...

  • Page 12: Managing Properties And Profiles

    Managing Properties and Profiles Create a Property 1. Tap the Manage tab. 2. Tap the Add button ( 3. Enter your property name and then tap Save. Installation Manage Enquiry More Installation Manage Enquiry More Save Note Installation Manage Enquiry More The system will automatically generate a property name during creating a new property, such as Property 2.
  • Page 13 Managing Properties and Profiles Delete a Property 1. Tap on the property you want 1. Tap on the Edit icon ( ) and 2. Tap Delete on the popup to delete. select Delete Property from the window to confirm deletion. drop-down menu Installation Manage...
  • Page 14 Managing Properties and Profiles Edit a Profile 1. Tap on the property you want 2. Tap edit ( ) to edit the Note to edit. selected profile and follow the To quit the editing process, steps in Define profile settings tap X in the top right at any and values on pages 5-11.
  • Page 15 Managing Properties and Profiles Preview a Profile 4. Save the profile’s QR code Note (optional) • The interface is a preview only and no settings can be adjusted Tap the QR code icon on here. To edit the profile settings, tap the Edit icon instead. the top right.

  • Page 16: Installing A Saved Profile

    Managing Properties and Profiles View Profile - QR Code Tap Scan icon on top right and Note scan the QR code you have sent to The interface is a preview only and no settings can be adjusted another smartphone to view the here.
  • Page 17 Installing a Saved Profile Preview PIN 4. If the current PIN recorded in the profile here matches the one on your thermostat, Tap Next. If it doesn’t match, tap Manage tab to update the current thermostat PIN recorded in the profile to match the one on your thermostat, then tap Installation tab to restart the installation process.

  • Page 18: View Thermostat's Profile

    View Thermostat’s Profile 1. Tap Enquiry tab, then Tap to view 2. Enter the PIN of your target 3. Tap your phone on the the profile of your thermostat. thermostat. thermostat, then tap Start to scan via NFC. Your thermostat’s profile settings will then be displayed on your phone.

  • Page 19: Error Codes And Troubleshooting

    View Thermostat’s Profile Save Profile to EC Tool Pro App 7. Tap to select your target property, 8. Tap Next to save the profile to this or tap Add icon ( ) to create a target or newly-created property new property. and go back to the property list in Manage tab.
  • Page 20 Error Codes and Troubleshooting Popup Error Message Solution Tap Retry, then place the NFC area on your phone against the thermostat and adjust the position until the profile transfer starts. Hold your phone steadily until the transfer is complete and the app shows a prompt of success.
  • Page 21 Error Codes and Troubleshooting Popup Error Message Solution 1. Tap OK to set temporary current pin. 2. Check the thermostat’s PIN in the engineering menu PIN & Room Name. 3. Tap Set temporary current pin, then enter the temporary current PIN. 4.
  • Page 22 Error Codes and Troubleshooting Popup Error Message Solution 1. Tap OK. 2. Check the thermostat’s PIN in the engineering menu PIN & Room Name. 3. Select the profile in Manage tab, then tap to enter the correct current PIN on thermostat. 4.
  • Page 23 Error Codes and Troubleshooting Popup Error Message Solution Tap Retry, then tap your phone on the thermostat and hold the phone steadily while scanning. Failed to process query Please tap your phone on the thermostat and hold your phone steadily Cancel Retry Tap OK, then check if your thermostat’s model number is T961NN50.

  • Page 24: Engineering Menus

    Engineering Menus Engineering Settings If no profile has been installed on your thermostat, the thermostat will enter its engineering mode when it is powered up. If a profile has been installed on your thermostat, press and hold the FAN/ , DOWN/ , and buttons simultaneously for at least 8 seconds at home screen to enter the engineering mode menu.

  • Page 25: Engineering Mode Menu

    Engineering Menus Engineering Mode Menu Follow these steps to set up your thermostat on its four-level engineering menus: 1. Press DOWN/ and UP/ to rotate through the menu items. The last item loops back to first item at the end of items in menu.
  • Page 26 Engineering Menus Engineering Mode Menu System Configuration Scan the QR code displayed in this menu to visit T961NN50’s web page at www.vtechhotelphones.com. Check Date & Time This menu may display: 1. Factory default time. 2. User setting time. 3. The message Clock is not set yet. One of the time zones may display in this interface: (EST) -5, (CST) -6, (MST) -7, (PST) -8, the four time zones of United States and (UTC) +8, the coordinated Universal Time...

  • Page 27: Power Outages

    Engineering Menus Engineering Mode Menu Reset Filter Change Time Select Reset to restart the countdown of filter change time. The countdown days, namely filter change time, have been and can only be configured in the EC Tool Pro app. About This Unit About This Unit Model T961NN50...

  • Page 28: Restore Factory Defaults

    Power Outages Before Powering Off While Powering Off After Powering On Again The schedule icon/ is on the The schedule hold icon/ changes back to screen. the schedule icon/ if the next scheduled event has been executed at its preset start time.

  • Page 29: Troubleshooting Errors

    Troubleshooting Errors If an error alert displays on your thermostat’s screen, the screen will turn off after 5 minutes of idleness. To wake the thermostat screen from idle, press any of the four hard buttons (MODE/ ,FAN/ , DOWN/ , or UP/ on the thermostat display unit.
  • Page 30 Troubleshooting Errors Error Code Error Severity Rating High internal heat - Thermostat’s Critical internal temperature is above 167°F (75°C). Reason Solution Note Wiring error or circuit problem Power off the HVAC equipment, check wiring and circuit, and then power up thermostat again after its internal temperature is below 167°F (75°C).
  • Page 31 Troubleshooting Errors Error Code Error Severity Rating Profile data corruption - Profile data Important wasn’t completely transferred to thermostat during profile installing via NFC scanning. Reason Solution Note NFC scanning failure Press FAN, DOWN, and UP at the It takes up to 10 seconds to same time for at least 8 seconds transfer the profile data from your to restore the factory defaults and...

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