VTech T961NN50 Configuration Manual
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VTech T961NN50 Configuration Manual

VTech T961NN50 Configuration Manual

E-smart thermostat
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E-SMART THERMOSTAT T961NN50
CONFIGURATION GUIDE

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Summary of Contents for VTech T961NN50

  • Page 1 E-SMART THERMOSTAT T961NN50 CONFIGURATION GUIDE...

  • Page 2: Table Of Contents

    Table of Contents About the EC Tool Pro app ..................3 ............Download and install the EC Tool Pro app ............. Creating a profile for your first property .............. Managing your properties and profiles ................. Installing your saved profile ..............View and save an installed profile .................

  • Page 3: About The Ec Tool Pro App

    About the EC Tool Pro app The EC Tool Pro app is an essential tool that will allow you to configure your VTech T961 series thermostat to control a variety of PTAC’s, VTAC’s, Conventional and Heat Pumps HVAC systems across multiple properties. Once you have installed the app and completed custom profile, the app will guide you through the wiring configuration and allow you to quickly and securely transfer the profile from the app to your thermostat in seconds.

  • Page 4: Download And Install The Ec Tool Pro App

    Download and install the EC Tool Pro app Search your Google Play or App Store for EC Tool Pro. Device required for configuration Smartphone with NFC feature • IOS 15 or higher • Android 12.0 or higher App store...

  • Page 5: Creating A Profile For Your First Property

    The message “Create new profile!” pops up. 11:11 Property 1 Search profiee Create new profile! Nothing found We couldn’t find what you were looking for. Create Select 5. Tap to select your thermostat’s model thermostat ‘T961NN50’ and then tap Next. model...
  • Page 6 Process User Interface Steps Select wiring Wiring Setup 6. Tap to select a wiring system and then tap Next. • System Options PTAC-Conventional System 7. Tap to select a wiring diagram and PTAC-Heat Pump System then tap Next. Conventional System 8.
  • Page 7 The items in the table below available in all wiring diagrams Item Setting options or values Default setting or value Rename (Fill in the new profile name or The auto generated profile name or the profile ignore this item.) name you have input in Step 4 (e.g., Profile 1) NOTE •...
  • Page 8 Item Setting options or values Default setting or value Default mode • Auto Auto • Heat • Cool NOTE The default mode will be the primary HVAC mode that is activated each time the system is turned on. Override mode •...
  • Page 9 Item Setting options or values Default setting or value Always-on • On display • Off Level 2 (When setting to ‘On’) When setting to ‘On’, the following options will appear: • Level 1 (Min) • Level 2 • Level 3 (Max) Schedule •...
  • Page 10 Item Setting options or values Default setting or value 000000 11:11 000000 If the current PIN above doesn't match the one on your thermostat, please enter the current thermostat PIN here. (Enter your new 6-digit PIN to reset PIN, or ignore this item to let the current PIN remain unchanged.) NOTE •...
  • Page 11 The items in the tables below only available in some wiring systems The systems those include conventional, including: • PTAC-Conventional System • Conventional System Item Setting options or values Default setting or value Fan operation • Gas (for system control) Gas (for system control) •...
  • Page 12 The diagrams those include cool, including: • 1 Stage Cool • 1 Stage Cool, 1 Stage Heat • 1 Stage Cool, 1 Stage Heat, Aux Heat • 1 Stage Cool, 2 Stage Heat • 2 Stage Cool, 2 Stage Heat •...
  • Page 13 The diagrams those include heat, including: • 1 Stage Cool, 1 Stage Heat • 1 Stage Cool, 1 Stage Heat, Aux Heat • 1 Stage Cool, 2 Stage Heat • 2 Stage Cool, 2 Stage Heat • 2 Stage Cool, 2 Stage Heat, Aux Heat •...

  • Page 14: Managing Your Properties And Profiles

    Managing your properties and profiles Process User Interface Steps Create 1. Tap Manage tab. 11:11 property 2. Tap to create a new property. Manage 3. Follow the steps in “Create property” Search properties above to create a new property. Select a property: NOTE System will automatically generate a Property 1...
  • Page 15 Process User Interface Steps Delete 1. Tap to select a property (e.g., Property 11:11 property Property 2 2. Tap on top right and then select EditeProplrty Slarch profile Delete Property from the drop-down DliltleProplrty Suiu opgcniuo co configur menu. Profile 3.
  • Page 16 Process User Interface Steps Create profile 1. Tap to select a property. 11:11 2. Tap to create a new profile. Property 1 3. Follow the steps in “Create profile” Slarcheprofile above to create a new property. Seie t pronie to oonfirer NOTE Profile1...
  • Page 17 Process User Interface Steps Preview profile 1. Tap to select a profile. 2. Tap 3. Scroll down to go through all the settings. 4. Save profile’s QR code (Optional). 1) Tap the QR code icon/ on top right to open this profile’s QR code. 2) Tap Save Photo to save the QR code to your photo library on your smartphone and send it to another...
  • Page 18 Process User Interface Steps Delete profile 1. Tap Delete. 11:11 2. Tap Delete on the popup window to Property 1 confirm the deletion. Searcheproflee Seie t pronie to oonfirer Proflee1 Proflee4 Edit PreGieF Delete 11:11 Property 1 Searcheproflee Select pronle to connfurer Proflee1 Proflee5 Edit...
  • Page 19 Process User Interface Steps Scan QR Code Tap Scan icon on top right and scan the QR 11:11 to view profile code you have sent to another smartphone QR Code to view the profile’s details. NOTE Scan QR Code The interface is for preview only. No settings Scan QR code configuration file can be adjusted here.

  • Page 20: Installing Your Saved Profile

    Installing your saved profile Process User Interface Steps Select profile 1. Tap Installation tab. 2. Tap to select a property. Proper ty 1 3. Tap to select a profile (e.g., Profile 1) and then tap Install. Slarcheproflls Select the profle yoo tit to inttlll Proflle Install...
  • Page 21 Process User Interface Steps Preview PIN 5. If the current PIN recorded in the 11:11 profile here matches the one on your Profile thermostat, Tap Next. 6. If it doesn’t, tap Manage tab to update Preview PIN the current thermostat PIN recorded in Current thermostat PIN: the profile to match the one on your thermostat, then tap Install to restart...
  • Page 22 Process User Interface Steps 7. Tap Next after preview wiring Preview wiring diagram diagram. 8. Tap Start, then place the NFC area Install profile 11:11 on your phone against the thermostat and adjust the position until the profile transfer starts. Hold your phone steadily until the transfer is complete and the app shows a prompt of success.

  • Page 23: View And Save An Installed Profile

    View and save an installed profile Process User Interface Steps View 1. Tap Enquiry tab, then tap Tap to view 11:11 thermostat’s the profile of your thermostat. E n q u i r y profile 2. Enter the PIN of your target thermostat. 3.
  • Page 24 Process User Interface Steps Save profile to 5. Tap Save. EC Tool Pro 6. Tap to select your target property, or to create a new property. 7. Tap Next to save the profile to this target or newly-created property and go back to the property list in Manage tab.

  • Page 25: Error Codes And Troubleshooting

    Error codes and Troubleshooting The app utilizes the NFC feature on your smartphone to wirelessly transfer the profile into the thermostat. In the event that the app is unable to transfer the profile, you may receive a pop up to help you resolve the problem. Below are some potential error messages and how to resolve them: No.
  • Page 26 No. Popup error message Solution Tap Retry, then place the NFC area on your phone 11:11 against the thermostat and adjust the position until the profile transfer starts. Hold your phone steadily until the transfer is complete and the app shows a prompt of success.
  • Page 27 No. Popup error message Solution Tap Yes & retry to install the profile transfer via NFC. Tap No, then Back to quit the installation. NOTE • Check the thermostat’s serial number in the label at the back of the thermostat, or its the engineering menu About This Unit.
  • Page 28 No. Popup error message Solution 1. Tap OK to set temporary current pin. 11:11 2. Check the thermostat’s PIN in the engineering menu PIN & Room Name. 3. Tap Set temporary current pin, then enter the temporary current PIN. 4. Tap Next to go on installing the profile. Incorrect PIN The current thermostat pin recorded in the profile doesn't match the one on your...
  • Page 29 No. Popup error message Solution 1. Tap OK. 11:11 2. Check the thermostat’s PIN in the engineering menu Enquiry PIN & Room Name. Tap to view profile 3. Select the profile in Manage tab, then tab Edit to Tap your phone on the thermostat to view profile enter the correct current PIN on thermostat.
  • Page 30 No. Popup error message Solution Find the thermostat with the same serial number shown 11:11 on the prompt, then tap Yes & retry to confirm and install the profile via NFC. Tap No, then Back to quit the installation. NOTE •...
  • Page 31 No. Popup error message Solution Tap OK, then check if your thermostat’s model number 11:11 is T961NN50. If yes, tab Installation tab and install a Enquiry profile on your thermostat. Tap to view profile Tap your phone on the thermostat to view profile settings.
  • Page 32 No. Popup error message Solution Tap Retry to connect to App Store or Google Play for 11:11 upgrading your EC Tool Pro. Enquiry Tap to view profile Tap your phone on the thermostat to view profile settings. Cannot connect to App Store. Cancel Retry Start...

  • Page 33: Know More About Ec Tool Pro

    Know more about EC Tool Pro Process User Interface Steps Check more 1. Tap More tab. 11:11 information 2. Tap About The App to view the EC Tool M o re about EC Tool Pro’s version number. About The App Installation Manage Enquiry...

  • Page 34: Engineering Menus

    Engineering Menus Engineering settings ROOM If no profile has been installed on your thermostat, the thermostat will enter its engineering mode when it is powered up. If a profile has been installed on your thermostat, press and hold the FAN/ , DOWN/ and UP/ buttons simultaneously for at least 8 seconds at home screen to enter the engineering mode menu.
  • Page 35 System Configuration Scan the QR code displayed in this menu to visit T961NN50’s web page at https://www.vtechhotelphones.com/. Check Date & Time • This menu may display: 1. Factory default time. 2. User setting time. 3. The message “Clock is not set yet”.

  • Page 36: Power Outages

    Select Reset to restart the countdown of filter change time. The countdown days, namely filter change time, have been and can only be configured in the EC Tool Pro app. About This Unit About This Unit Model T961NN50 Firmware Version No. (E.g., W01B21) [Firmware version No. Serial No. (e.g., 12LA020000001) [Your thermostat’s serial number...

  • Page 37: Restore Factory Defaults

    Before powering off While powering off After powering up again The schedule held icon/ The schedule hold icon/ on the screen. changes back to the schedule icon/ if the next scheduled event has been executed at its preset start time. The error alert is cleared from n error alert with E01-E05 error code(s) displays on the...

  • Page 38: Troubleshooting Errors

    Troubleshooting errors If an error alert displays on your thermostat’s screen, the screen will turn off after 5 minutes of idleness. To wake the thermostat screen from idle, press any of the four hard buttons (MODE/ , FAN/ button, DOWN/ or UP/ ) on the thermostat display unit.
  • Page 39 Error code Error Severity rating Clock is not set or RTC lost power. Critical Reason Solution Note The clock After powering up the thermostat again, Press RTC will lost power due to hasn’t been FAN/ , DOWN/ and UP/ for at least 8 both a dead or failing backup set yet, or seconds to enter Set Date &...

  • Page 40: Customer Support

    Customer support For customer support, email support@vtechhotelphones.com. support@vtechhotelphones.com...
  • Page 41 Specifications are subject to change without notice. Copyright © 2024 VTech Communications, Inc. All rights reserved. 5/24. T961NN50_Configuratin Guide_23MAY2024...

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