Connect a LiftMaster MyQ Smart Garage Hub to a Wi-Fi network
The LiftMaster MyQ® Smart Garage Hub (821LM, 821LMB, 821LMC-S, and MyQ-G0301) requires an internet
connection to function properly. The hub can be connected to a Wi-Fi network using one of the three following methods.
For more information about troubleshooting, see
Connect using an Internet-connected device
1. Determine the Wi-Fi's network name and its associated security key/password. If the customer does not know their
Wi-Fi information, the information may be printed on the router.
2. Plug in the hub into an outlet. The blue LED blinks to indicate that Wi-Fi is not set up.
3. Verify the Internet-connected device's (e.g. smartphone, laptop, etc.) Wi-Fi settings are on.
4. On the Internet-connected device, locate the list of available Wi-Fi networks and select the MyQ-nnn network.
The nnn in the Wi-Fi name is the last three digits of the hub's serial number.
◦ Android typically shows internet not available after selecting the MyQ-nnn network. This is expected, and if it
gives the option to Ignore or Cancel, click Ignore.
◦ Once the phone is connected to the MyQ-nnn network, the blue light on the hub goes from blinking blue to a
solid blue LED.
5. Once the device is connected to the MyQ-nnn network, open a web browser on the device (e.g. Edge, Safari,
Google Chrome, etc.) and enter setup.myqdevice.com into the address bar.
◦ Alternatively, you can enter setup.myqhome.com or 192.168.0.1 in the URL bar to navigate to the same web
page.
◦ This address navigates to a MyQ® Wi-Fi Setup page. If it does not navigate to the MyQ® Wi-Fi Setup
page, try using a different web browser on the device.
Note: Always type in the full URL address, do not let it auto complete, and do not type www or Https before
the web address.
6. Follow the steps on the MyQ® Wi-Fi Setup page to complete the setup. The user's Wi-Fi name and password for
their network are required during setup.
Important: When prompted, do not install the MyQ® Garage app.
7. The LED light on the hub goes solid green once it establishes a Wi-Fi connection. Once the LED is solid green,
close the web browser.
◦ If the LED does not turn solid green, verify the Wi-Fi information is correct, and try again or try a different
connection method.
◦ For more information about what the LED lights mean, see
https://answers.alarm.com/ADC/Partner/Installation_and_Troubleshooting/Garage/LiftMaster_MyQ_Smart_Garage_Hub/Con...
LiftMaster MyQ Smart Hub - Troubleshooting
LED
Guide.
indicators.
Updated: Wed, 02 Jun 2021 21:33:35 GMT
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