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Smart Garage
Manual
MYQ-G0301 • MYQ-G0301C
MYQ-G0301D • MYQ-G0301LA
by
Smart Garage
Manual
Hub
™
Before You Start . . . . . . . . . . . . next page
About Your MyQ App . . . . . . . . . . . . . . . 6
Troubleshooting . . . . . . . . . . . . . . . . . . . . 9
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . 16
on your garage door opener . . . . . . . . 17
More on installation of the hub and
door sensor . . . . . . . . . . . . . . . . . . . . . . . 22
Hub
™
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Summary of Contents for Chamberlain MYQ-G0301
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Page 1: Table Of Contents
Smart Garage ™ Manual MYQ-G0301 • MYQ-G0301C MYQ-G0301D • MYQ-G0301LA Before You Start . . . . . . . . . . . . next page About Your MyQ App . . . . . . . . . . . . . . . 6 Troubleshooting . -
Page 2: Before You Start
Before You Start To reduce the risk of SEVERE INJURY to persons: • D O NOT enable the MyQ® Smart Garage™ Hub if operating either one-piece or swinging doors. To be enabled ONLY on a sectional door. WARNING: This product can expose you to chemicals including lead, which are known to the State of California to cause cancer or birth defects or other reproductive harm . For more information go to www.P65Warnings.ca.gov Read instructions thoroughly BEFORE beginning. - Page 3 Check Your Wi-Fi Signal Make sure your mobile phone is connected to your Wi-Fi network . Hold the mobile phone near where you plan to install the MyQ Smart Garage Hub . MyQ Smart Garage Hub mounting area If you see: Wi-Fi signal is strong.
- Page 4 What’s in the Box MyQ Smart Garage Hub Door Sensor Power Adapter Mounting Bracket Hardware for Fastening Strips Door Sensor for Door Sensor (5/32” x 3/4” screws) Hardware for Warning Label MyQ Smart Garage Hub (not shown) (5/32” x 1-1/2” screws) - 4 -...
- Page 5 Get to Know Your MyQ Smart Garage Blue LED MyQ Smart Garage Hub Power and Settings indicator Light button comes on when you open or close Green LED the door . Wi-Fi connection indicator button Yellow LED Button 2 Button 1 Gear Button Settings button Door Sensor...
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Page 6: About Your Myq App
How It All Works The MyQ Smart Garage Hub communicates between your garage door opener and your mobile phone, letting you check the status of your door and operate it remotely from anywhere . The MyQ App connects with MyQ cloud and the hub, which receives information from the door sensor and the opener and sends the... - Page 7 Set Up a MyQ Account Let’s get started. First, download the MyQ App. Next, you’ll need to set up your account and log in. Already have an account? Log in and get started. Before you get too far you’ll need to check a few things . • Make sure your garage door is clear of obstructions . •...
- Page 8 Follow the App Steps The MyQ App will guide you through installing and connecting your MyQ Smart Garage Hub. The MyQ App will show you how to: • Connect the Hub • Pair the Door Sensor • Pair the Hub to your Garage Door Opener •...
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Page 9: Troubleshooting
Troubleshooting To watch videos on how to install the MyQ Smart Garage Hub, go to videos. Did you check that your email and password were entered correctly? Were you able to Did you check your Junk folder for the create an account? activation email? Did you have a different issue? Is your home network online? If you have reset your router, have you allowed enough time for it to come back online? Were you able to get the Wi-Fi Hub online... - Page 10 Troubleshooting Error messages: When I attempt to log into my account, I get the error The user is locked out. (207), how do I unlock my account? The account is locked out if you have entered your password incorrectly too many times .
- Page 11 Troubleshooting Connectivity (cont.) Flashing blue and green (connected to network but not online) • Power cycle your router . • Check Wi-Fi signal where the MyQ Smart Garage Hub is located . • Check any non-default router settings .Make sure your network is not hidden . Ensure DHCP is enabled. Router has 2.4Ghz enabled and 802.11 B/G/N enabled .
- Page 12 Troubleshooting Door Sensor When attempting to pair my garage door opener to the MyQ Smart Garage Hub, why doesn’t the door move? When you are not able to pair your garage door opener and MyQ Smart Garage Hub there are a couple things to check for. You need to confirm that you are adding a compatible garage door opener and that the door sensor is working properly .
- Page 13 Troubleshooting Test the Battery TIP: Test your door sensor To prevent possible SERIOUS INJURY or DEATH: every 6 months or if the MyQ • N EVER allow small children near batteries. system is not working as • If battery is swallowed, immediately notify doctor . expected. To reduce risk of fire, explosion or chemical burn: To test for a low battery: • R eplace ONLY with 3V CR2450 coin batteries.
- Page 14 Accessories PILCEV-P1 MyQ Remote Lamp Control Monitor and control this plug-in lamp switch with the MyQ App . WSLCEV-P1 MyQ Interior/Exterior Light Switch Monitor and control this wall light switch with the MyQ App . MyQ-G0302: G821LMB-SENSOR MyQ Smart Garage Hub Add-on Door Sensor Monitor and control this door sensor with the MyQ App .
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Page 15: Warranty
Warranty Need Help? Go to: www.chamberlain.com/MyQSupport One Year Limited Warranty The Chamberlain Group, Inc. warrants to the first consumer purchaser of this product that it is free from defect in materials and/or workmanship for a period of 1 year from the date of purchase . Software Agreement Use of this product and the software embedded within the product is subject to the copyright notices, terms, and conditions available at: www.mychamberlain.com/ agreement NOTICE: This device complies with Part 15 of the FCC rules and Industry Canada’s license-exempt RSSs . Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s... -
Page 16: Appendix
Appendix Compatible Garage Door Openers Unless specified, the MyQ Smart Garage Hub is compatible with the following brands of garage door openers manufactured after 1993 that utilize safety sensors . • Chamberlain, LiftMaster, Craftsman and other Chamberlain manufactured garage door openers • Wayne Dalton 372 .5 MHz • Linear • Stanley • G enie/Overhead Door manufactured 1993-2015. Not compatible to openers manufactured after 2016. MyQ Smart Garage Hubs with a date code of 04/18 or... -
Page 17: Locating The Learn Or Program Button On Your Garage Door Opener
Appendix Locate the Program or Learn Button Chamberlain Products - 17 -... - Page 18 Appendix Locate the Program or Learn Button LiftMaster Products Yellow Program Button Purple Program Button Orange Program Button Green Program Button Overhead Door Products Learn Code Button - 18 -...
- Page 19 Appendix Locate the Program or Learn Button Genie Products Learn Code Button Program Set Button - 19 -...
- Page 20 Appendix Locate the Program or Learn Button Linear Products Program Button Program Button Wayne Dalton Products Program Button - 20 -...
- Page 21 Appendix Locate the Program or Learn Button Stanley Products Program Button - 21 -...
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Page 22: Door Sensor
Install the MyQ Smart Garage Hub Install the MyQ Smart Garage Hub on the ceiling 4-6 feet from the garage door opener, and within 4 feet from an AC power outlet . The MyQ Smart Garage Hub light MUST be visible if you’re standing in the doorway of the garage. 1. Use the MyQ Smart Garage Hub bracket as a template to drill 5/32" pilot holes. 2 . - Page 23 Chamberlain, the Chamberlain logo, LiftMaster, MyQ and the MyQ logo are registered trademarks of The Chamberlain Group, Inc . Patents and patents pending . Wi-Fi® is a registered trademark of Wi-Fi Alliance . Genie is a trademark of Overhead Door Corporation .
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