Subscribe to Our Youtube Channel
Related Manuals for Motorola solutions AVIGILON AI NVR 2 Standard Form D
Summary of Contents for Motorola solutions AVIGILON AI NVR 2 Standard Form D
- Page 1 Avigilon AI NVR 2 Standard Form D User Guide AINVR2-STD-FORM-D-16TB AINVR2-STD-FORM-D-24TB AINVR2-STD-FORM-D-32TB AINVR2-STD-FORM-D-48TB AINVR2-STD-FORM-D-64TB...
- Page 2 Copyright © 2024, Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL CENTER, and ACC are trademarks of Avigilon Corporation. Microsoft and Windows are trademarks of the Microsoft group of companies. Dell is a trademark of Dell Inc. Other names or logos mentioned herein may be the trademarks of their respective owners.
-
Page 3: Table Of Contents
Contents System Recommendations Uninterruptible Power Supply Camera Frame Rate Web Browser Networking Passwords Certificate Management Introduction Overview Front View Back View Package Contents NIC Teaming for Network Resiliency NIC Teaming Modes Active Backup Link Aggregation Control Protocol Adaptive Load Balancing Setting Up the AI NVR 2 Standard Form D Install the Sliding Rack Rails and Cable Management Arm Install the Bezel... - Page 4 Server Management Dashboard Access Server Management Features Create NIC Teams Manage Device Settings Change the AI NVR 2 Standard Form D Administrator Password Manage Time Settings Manage Certificates Replace the Web Certificate Upload a Trusted CA Certificate Upgrade the Firmware Reboot the AI NVR 2 Standard Form D Manage ACC Services Enable ACC Client Users to Archive Video...
- Page 5 Powering Down an AI NVR 2 Standard Form D Restoring the AI NVR 2 Standard Form D to Factory Default Settings For More Information...
-
Page 6: System Recommendations
System Recommendations Uninterruptible Power Supply Avigilon recommends the use of an uninterruptible power supply (UPS) system to protect your video surveillance system hardware. A UPS system is used to protect critical equipment from mains supply problems, including spikes, voltage dips, fluctuations and complete power failures using a dedicated battery. It can also be used to power equipment during the time it takes for a standby generator to be started and synchronized. -
Page 7: Networking
Networking When locating where to install the AI NVR 2 Standard Form D in a multi-server deployment, consider the following items: Before connecting the AI NVR 2 Standard Form D, install the latest ACC Client software on the ACC Client PC. At initial setup time, the ACC Client PC must have network access to the AI NVR 2 Standard Form D. -
Page 8: Introduction
Introduction The Avigilon AI NVR 2 Standard Form D is a network security appliance that provides all of the functionality of an Avigilon Network Video Recorder with: Avigilon Hardened OS, Avigilon's secure, managed, embedded OS. Avigilon Control Center server software. -
Page 9: Overview
Overview Front View Figure 1: Front view of AI NVR 2 Standard Form D with front bezel installed Figure 2: Front view of AI NVR 2 Standard Form D with front bezel removed 1. Bezel lock Protects against unauthorized physical access. 2. -
Page 10: Back View
7. Power supply connector Accepts a power supply connection. Package Contents Ensure the package contains the following: Avigilon AI NVR 2 Standard Form D Recorder Rack sliding rail assembly kit Cable management arm assembly kit Bezel and key Power cables... - Page 11 Region specific NA: NEMA 5-15P / C13 UK: BS 1363 / C13 EU: SCHUKO / C13 AU: AS3112 / C13 Package Contents...
-
Page 12: Nic Teaming For Network Resiliency
NIC Teaming for Network Resiliency To further increase network resilience, it is recommended to use network interface controller (NIC) teaming with the AI NVR 2 Standard Form D network connections. This can be set up using the Server Management page. The AI NVR 2 Standard Form D supports three types of NIC teaming. -
Page 13: Setting Up The Ai Nvr 2 Standard Form D
Setting Up the AI NVR 2 Standard Form D Install the Sliding Rack Rails and Cable Management Arm If the recorder will be mounted in a server rack, install the Sliding Rack Rails and the Cable Management Arm (CMA) provided in the recorder package. Follow the procedures outlined in the Rack Installation Instructions and the CMA Installation Instructions provided in the assembly kits. -
Page 14: Connect The Cables And Power On
Connect the Cables and Power On Refer to the diagrams in the Overview section for the location of the different connectors. Make the following connections as required: 1. Connect the AI NVR 2 Standard Form D to the network by plugging an Ethernet cable into one of the Ethernet ports. -
Page 15: Connecting To The Ai Nvr 2 Standard Form D (Using Static Ip)
6. Click to select the server below the site you right-clicked in the previous step. 7. Click Server Management. 8. Click Trust on the certificate message that opens. 9. You are prompted to log in to the Server Management interface. You are prompted to create a new password for the administrator user of the AI NVR 2 Standard Form D operating system. - Page 16 2. Click to connect to the device. IMPORTANT By default, the AI NVR 2 Standard Form D is configured with a self-signed certificate, which generates a connection warning in the web browser. Organizations that deploy their own PKI can use the Certificates pane of the Server Management page to manage Manage Certificates on page certificates on the device.
-
Page 17: Configuring The Ai Nvr 2 Standard Form D For The First Time
Configuring the AI NVR 2 Standard Form D for the First Time To... From the On the Setting Navigation Card... Sidebar... Change the language for Click Device General Choose your language from the drop Server Management down Language list Replace the default server Hostname Change the Hostname name with a user-friendly... -
Page 18: Connect To Avigilon Cloud Services (Optional)
Once your license is activated, you can immediately use the new licensed features. Connect to Avigilon Cloud Services (Optional) After activating your ACC software, you can connect your ACC site to the cloud, which may require a subscription, and take advantage of the capabilities and features that provide centralized access across distributed systems. To connect your site to Avigilon Cloud Services, see help.avigilon.com/avigilon-unity/video/cloud. -
Page 19: Reactivating A License
In the ACC Client: 1. In the New Task menu , click Site Setup. 2. Select your new site, then click 3. Click Add License…. 4. Select the Manual tab. 5. Enter your product keys. If you copy and paste more than one comma-separated product key, the system will format it automatically. To remove the last product key, click Remove Last Key. - Page 20 a. Select the Manual tab. b. Click Save File… and choose where you want to save the .key files. c. Copy the .key files to a computer with internet access: i. Go to activate.avigilon.com. ii. Click Choose File and select the .key file. iii.
-
Page 21: Enabling Analytics On An Ai Nvr 2 Standard Form D
Enabling Analytics on an AI NVR 2 Standard Form D For enabling analytics on an AI NVR 2 Standard Form D, the following analytics features require installation of the analytics upgrade kit. Only License Plate Recognition (LPR) under non-performance mode does not require the analytics upgrade kit. -
Page 22: Lpr Performance Mode
Post-Event Record Time: — How long video is recorded after the license plate is recognized. Minimum Confidence: — The minimum confidence required for a detected license plate to be registered as an LPR event. Enable this lane — Enable LPR on this lane. Max Image Analysis Rate: —... -
Page 23: Using Server Management
Using Server Management Configure the AI NVR 2 Standard Form D with Server Management, accessed from any ACC Client application or compatible browser on a workstation on the same network as the appliance. With Server Management you can configure the server settings. Start backing up the system settings for the appliance after you configure it. -
Page 24: Server Management Dashboard
IP address or hostname are configured on the Device panel. If you forget the IP address or hostname, it is listed in the ACC Client software, in the server Setup tab. 2. Bookmark the device sign in page. Log out and stop the Server Management interface by clicking the log out icon on the right of the Server Management title bar. -
Page 25: Access Server Management Features
Access Server Management Features To… Do… Manage the services Expand the ACC …click on the Server Manage ACC Services of the ACC Server section and… panel on page 25 Manage Device Settings Reboot the AI NVR 2 In the System section …click on the Device Standard Form D. -
Page 26: Create Nic Teams
Create NIC Teams The AI NVR 2 Standard Form D supports three types of NIC teaming: Active Backup, Dynamic Link Aggregation (IEEE 802.3ad), and Adaptive Load Balancing. Decide on the teaming mode to use before creating any NIC teams. NIC Teaming Modes on page It is recommended to have teamed network ports in the same subnet. -
Page 27: Change The Ai Nvr 2 Standard Form D Administrator Password
On the To... Device panel Setting card... when troubleshooting. Support Assist Collection to assist in troubleshooting. Replace the default server name with a Hostname Change the Hostname. user-friendly hostname. The default hostname is the same as the server name. The server name is in the form <Model>-<Serial Number>... -
Page 28: Manage Certificates
1. Select your Time Zone from the drop-down list. The time zone that you set here is used by the recording schedules defined in the ACC Client software. 2. Select whether you want to keep synchronized time through a Network Time Protocol (NTP) server (recommended) in the NTP field. -
Page 29: Replace The Web Certificate
For example, if your organization uses a public email server such as Google Mail, when email notifications are triggered, the ACC software accesses the Google Mail server and receives a certificate identifying the Google Mail server. The ACC software verifies the certificate by confirming the CA that signed the Google Mail certificate is from the system-level list of well-known trusted CAs, and the connection is secured. -
Page 30: Upload A Trusted Ca Certificate
d. Send the file to your organization's certificate issuer. If the certificate issuer does not accept the CSR, use the certificate issuer's preferred method to generate the CSR. 2. After you receive the .crt file containing the new certificate from the certificate issuer, save it to a location accessible to the device. -
Page 31: Upgrade The Firmware
Upgrade the Firmware Upgrade the firmware to ensure the AI NVR 2 Standard Form D is operating with the latest features and bug fixes. When you upgrade the firmware, all your current settings and all recorded video are retained. Upgrade the firmware in any of the following ways: You can use Cloud Remote Site Upgrade from Avigilon Cloud Services to update: the firmware on the AI NVR 2 Standard Form D, the firmware on all other Avigilon servers, and... -
Page 32: Reboot The Ai Nvr 2 Standard Form D
NOTE If an error occurs during the upload phase or the upgrade process or if the firmware becomes corrupted, you are prompted to remove the file. Reboot the AI NVR 2 Standard Form D You can reboot the AI NVR 2 Standard Form D from Server Management: 1. -
Page 33: Enable Acc Client Users To Archive Video
Network Storage Management pane to enable ACC Client application users to archive video from the AI NVR 2 Standard Form D. See Enable ACC Client Users to Archive Video below. Service and RTP Ports panes to change the UDP and TCP ports used to communicate with the AI NVR 2 Standard Form D: In the Service Ports pane, enter the Base value to use for the HTTP, HTTPS, and UDP ports and click Apply. -
Page 34: Connect The Device To Cameras And Acc Client Users
In the… To… You can… Virtual View the capacity and View information about the virtual disk, including its label, the RAID mode in Disks status of a virtual disk use, and its capacity. panel When a virtual disk is: Correctly working, Ready is displayed. Not correctly working, one of several error states is displayed. -
Page 35: Provide Server Logs And System Logs For Support
On the Network panel, you can configure the network connections for the appliance. Two network connections are supported on the AI NVR 2 models. Use one connection for the network where the AI NVR 2 can be discovered by other ACC servers and ACC Client PCs, so you can join it to an existing ACC site. Users who administrate the AI NVR 2 with the ACC Client software connect to the appliance through this network. - Page 36 For the System Logs: System Logs Boot Logs Web Server Logs 2. In the Maximum Logs drop down list, select the number of log messages you want to display each time. 3. Enter text in the Filter field to apply a filter to the log listings. 4.
-
Page 37: Troubleshooting
Troubleshooting Do Not Re-Image AI NVR 2 Standard Form D IMPORTANT Do not attempt to re-image your AI NVR 2 Standard Form D. This may permanently disable your unit and void your warranty. Please contact Avigilon technical support if further troubleshooting is required. -
Page 38: Network Configuration
Network Configuration By default, the AI NVR 2 Standard Form D acquires an IP address on the network through DHCP. If you need to set Connecting up the AI NVR 2 Standard Form D to use a static IP address or any specific network configuration, see to the AI NVR 2 Standard Form D (using Static IP) on page 8 for more information. - Page 39 NOTE The Base and Size fields will define the set of address pools. For example, entering Base 10.10.0.0/16 and Size 24 will define the set of 10.10.[0-255].0/24 address pools. Configuring Default Docker IP Addresses to Avoid Conflicts in Unity Video 8...
-
Page 40: Maintenance
Maintenance Checking System Health You can check your system health through the ACC Client Site Health or with the Server Administrator software. ACC Client Site Health You can check on the health of the system components in the Site Health in the ACC Client software. See Site in the ACC Client User Guide for more information. -
Page 41: Replacing Hard Drives
Replacing Hard Drives NOTE Before powering down the recorder for any upgrade, recovery or maintenance, back up critical recorder data and programs. If one of the hard drives fail, you can replace the failed drive while the recorder continues to run from the other. If more than two hard drives fail at the same time, contact Avigilon Technical Support immediately for recovery instructions. -
Page 42: Replacing A Hard Drive Blank
CAUTION Do not operate the system without the cover for a duration exceeding five minutes. Operating the system without the system cover can result in component damage. CAUTION To ensure proper operation and cooling, all bays in the system and system fans must be always populated with a component or a blank. - Page 43 2. Press the release button and slide the blank out of the hard drive slot. 3. Insert the hard drive all the way into the recorder then push the handle against the hard drive to lock it into place. 4. Open the Server Management page and navigate to the Storage tab. The new hard drive should be automatically added to the Physical Disks list.
-
Page 44: Replacing Front Hard Drives
Replacing Front Hard Drives To replace a hard drive stored in the front of the recorder, complete the following steps: 1. Locate the failed hard drive at the front of the recorder. 2. Press the release button on the front left of the hard drive. 3. -
Page 45: Led Indicators
LED Indicators Diagnostic Indicators The diagnostic indicators on the front panel highlight system issues during system startup. LED Indicator Description System health Steady blue — The system is powered on and healthy. System health mode is active. and System ID Blinking blue —... -
Page 46: Power Status Indicators
Figure 4: (1) The iDRAC Direct LED indicator LED Indicator Description The device is unplugged from the port. Green for 2 seconds The device is connected to the port. Flashing green — on for 2 seconds and off The device is recognized by the port. for 2 seconds Power Status Indicators The power button on the front lights up when power is on. -
Page 47: Network Link Status Indicators
LED Indicator Description CAUTION To prevent power supply mismatches, do any of the following: Avoid mixing power supply units from previous generations of servers even if the units have the same power rating. Replace only the power supply unit with the blinking indicator. -
Page 48: Hard Drive Raid Status Indicators
Hard Drive RAID Status Indicators Each hard drive has its own set of LED indicators to show its activity and status. Figure 7: (1) Status LED. (2) Activity LED. The Activity LED flashes green when the hard drives are working. The following table describes what the Status LEDs indicate: LED Indicator Description... -
Page 49: Resetting The Idrac System
Resetting the iDRAC System To reboot the iDRAC web interface without rebooting the operating system: 1. Go to the front left panel of the recorder. 2. Press and hold the system health and system identification button for 16 seconds until the cooling fans start spinning at full speed. - Page 50 Powering Down an AI NVR 2 Standard Form D To perform a soft shutdown of the AI NVR 2 Standard Form D, press the power button on the front panel of the appliance. Restarts caused by firmware updates always trigger soft shutdowns. Although soft shutdowns are recommended, hard shutdowns do not pose a risk of OS drive corruption.
- Page 51 Restoring the AI NVR 2 Standard Form D to Factory Default Settings IMPORTANT Do not attempt to re-image your AI NVR 2 Standard Form D. This may permanently disable your unit and void your warranty. Please contact Avigilon technical support if further troubleshooting is required.
-
Page 52: Technical Support
For More Information For additional product documentation and software and firmware upgrades, visit support.avigilon.com. Technical Support Contact Avigilon Technical Support at support.avigilon.com/s/contactsupport. Limited Warranty Avigilon warranty terms for this product are provided at avigilon.com/warranty. For More Information...
Need help?
Do you have a question about the AVIGILON AI NVR 2 Standard Form D and is the answer not in the manual?
Questions and answers