Motorola solutions avigilon HD-NVR4-STD-16TB Installation Manual
Motorola solutions avigilon HD-NVR4-STD-16TB Installation Manual

Motorola solutions avigilon HD-NVR4-STD-16TB Installation Manual

Avigilon hd network video recorder

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Installation Guide
Avigilon HD Network Video Recorder
HD-NVR4-STD-16TB, HD-NVR4-STD-24TB, HD-NVR4-STD-32TB
and HD-NVR4-STD-48TB

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Summary of Contents for Motorola solutions avigilon HD-NVR4-STD-16TB

  • Page 1 Installation Guide Avigilon HD Network Video Recorder HD-NVR4-STD-16TB, HD-NVR4-STD-24TB, HD-NVR4-STD-32TB and HD-NVR4-STD-48TB...
  • Page 2 © 2016 - 2018, Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL CENTER and AVIGILON APPEARANCE SEARCH are trademarks of Avigilon Corporation. Other names or logos mentioned herein may be the trademarks of their respective owners. The absence of the symbols ™ and ® in proximity to each trademark in this document or at all is not a disclaimer of ownership of the related trademark.
  • Page 3: Table Of Contents

    Table of Contents Introduction Overview Front View Back View Installation Package Contents Installing the Rack Rails and Cable Management Arm Connecting Cables Installing the Bezel Configuring Windows 10 Activate the Avigilon Control Center™ Software Licensing the ACC™ 6 Software Automatic License Activation Manual License Activation Modifying Licenses Downgrading to the ACC 5 Software...
  • Page 4 Checking System Health Replacing a Hard Drive Blank Replacing Front or Back Hard Drives LED Indicators Diagnostic Indicators Power Status Indicators Network Link Status Indicators Hard Drive RAID Status Indicators Specifications...
  • Page 5: Introduction

    Introduction The Avigilon HD Network Video Recorder is preloaded with the Avigilon Control Center software and is configured for maximum performance and reliability. The HD Network Video Recorder can be easily integrated into any existing Avigilon surveillance system, or act as the base of a new site. Overview Front View 1.
  • Page 6: Back View

    6. Information tag Provides the product service details and support information. Back View 1. Out-of-Band Management (OOBM) connector Accepts an OOBM RJ-45 connection. 2. Serial connector Accepts connections to serial devices. 3. Video connector Accepts a VGA monitor connection. 4. USB connectors Accepts USB connections to external devices.
  • Page 7: Installation

    Installation Package Contents Ensure the package contains the following: Avigilon HD Network Video Recorder Rack sliding rail assembly kit Cable management arm assembly kit Bezel and key Power cable Installing the Rack Rails and Cable Management Arm If the recorder will be kept in a server rack, install the Rack Sliding Rails and the Cable Management Arm provided in the recorder package.
  • Page 8: Configuring Windows 10

    1. Align and insert the right end of the bezel onto the recorder. 2. Push the left end of the bezel against the recorder until it clicks into place. 3. Use the provided key to lock the bezel. Configuring Windows 10 After the recorder powers up, you will need to configure the Windows operating system for the first time.
  • Page 9: Activate The Avigilon Control Centerâ„¢ Software

    Activate the Avigilon Control Center™ Software Downgrading to the ACC 5 Software: The HD Network Video Recorder is pre-installed with ACC 6 software. You can use the ACC 6 software or the ACC 5 software. Do not activate the ACC 6 software if you plan to use the ACC 5 software. See Downgrading to the ACC 5 Software on the next page.
  • Page 10: Modifying Licenses

    can rename the file as required. 4. Click Save. 5. Copy the .key file to a computer with internet access. Open a web browser and go to http://activate.avigilon.com. 1. Click Choose File and select the .key file, click Upload. The generated license file (.lic) will download automatically.
  • Page 11: Configuring The Avigilon Control Center Software

    Configuring the Avigilon Control Center Software After you set up and license the HD Network Video Recorder, complete the following steps to configure the ACC software. For more information about any of the following procedures, see the Help files provided with the Avigilon Control Center Client software.
  • Page 12: Logging In

    Logging In 1. Open the Site Login tab. The Site Login tab is automatically displayed if you are launching the Client software for the first time. To manually access the Site Login tab, do one of the following: From the top-right corner of the window, select >...
  • Page 13: Connecting Cameras To The Avigilon Control Center Software

    1. After you login, the Change Password dialog is displayed. 2. Enter a new password and then confirm the new password. The password must meet the minimum strength requirements. — password meets the strength requirements. — password does not meet the strength requirements, enter a new password. The password strength is defined by how easy it is for an unauthorized user to guess.
  • Page 14: Setting The Recording Schedule

    6. If it is not displayed, click to display the Site View Editor and choose where the device appears in the System Explorer. In the site directory, drag devices up and down the right pane to set where it is displayed. If your site includes folders, select a location for the device in the left pane.
  • Page 15: Setting Up A Weekly Recording Schedule

    6. If cameras are not recording in Continuous mode all day, you can set cameras to record reference images between events in the recording schedule. Select the Record a reference image every: check box, then set the time between each reference image.
  • Page 16: Adding Users And Groups

    Total record time estimate is based on constant recording The retention time is determined by the Max. Record Time setting and the average camera data rate. Since the system can only provide an estimate of the data rate for the full retention period, the actual retention time may exceed the Max.
  • Page 17: Adding Groups

    Adding Groups 1. In the site Setup tab, click 2. In the following dialog box, select the Groups tab and click Add Group. 3. In the pop-up dialog box, select an existing group to use as a template for your new group, then click OK. 4.
  • Page 18: Adding Users

    Adding Users 1. In the site Setup tab, click 2. In the Users tab, click Add User. 3. When the Add/Edit User dialog box appears, complete the User Information area. 4. If you don’t want this user to be active yet, select the Disable user check box. Disabled users are in the system but cannot access the site.
  • Page 19 The following list provides some advanced settings you can use to further customize your system. See the application Help files for details about how to configure each setting. Adjust camera settings If camera video looks slightly blurry or unclear, you can adjust the camera's Image and Display settings.
  • Page 20: Advanced Features

    Advanced Features Checking System Health The Server Administrator software is pre-installed on the recorder. The software provides information about the recorder’s system operation status, and gives you remote access to the recorder for recovery operations. If one of the LED indicators on the recorder is flashing an error warning, the Server Administrator will display details about the problem.
  • Page 21 If one or two hard drives fail, there is enough information on the other hard drives for the recorder to continue recording video. Depending on the recorder model, there may be hard drive blanks at the front of the recorder. You can replace the blanks with hard drives as required.
  • Page 22: Replacing Front Or Back Hard Drives

    4. Open the Server Administrator application and expand the System Tree. The new hard drive should be automatically added to the Physical Disks list. The list is typically available here: System > Storage > PERC H730P > Connector 0 (RAID) > Enclosure (Backplane) > Physical Disks. 5.
  • Page 23: Led Indicators

    LED Indicators The following tables describe what the LEDs on the recorder indicate. Diagnostic Indicators The diagnostic indicators on the front of the recorder highlight system issues during system startup. NOTE: The diagnostic indicators only light-up when the recorder is powered. LED Indicator Description Blinks orange —...
  • Page 24: Network Link Status Indicators

    Additional information about the power supply is provided by the power status indicator on the back of the recorder. The following table describes what the LEDs indicate: Figure 2: (1) The power status indicator. LED Indicator Description The power is not connected. Green The power is supplied to the recorder.
  • Page 25: Hard Drive Raid Status Indicators

    Hard Drive RAID Status Indicators Each hard drive has its own set of LED indicators to show its activity and status. Figure 4: (1) Status LED. (2) Activity LED. The Activity LED flashes green when the hard drives are working. The following table describes what the Status LEDs indicate: LED Indicator Description...
  • Page 26: Specifications

    Specifications System Avigilon Control Center Software Enterprise, Standard and Core Operating System Windows 10 Enterprise 2016 LTSB Hard Disk Drive Configuration Video data — up to 8 x large form factor SATA hard disk drives, hot-swappable, RAID 6 Operating system — 2 x small form factor SATA hard disk drives, hot-swappable, RAID 1 Mechanical Dimensions (H x W x D)
  • Page 27 Storage Altitutde 12,000 m (39,370 ft) Certifications Certifications UL, cUL, CE, BIS, BSMI, CCC, EAC, KC, NOM, NRCS, VCCI, RCM Safety EN 60950-1:2006 / A11:2009 / A1:2010 / A12:2011 / A2:2013; UL/CSA/IEC 60950-1, 2 Ed + Am 1: 2009 + Am 2: 2013 Electromagnetic Emissions US CFR Title 47, FCC Part 2, 15;...

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