Motorola solutions IndigoVision Enterprise NVR-AS 4000 User Manual
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Motorola solutions IndigoVision Enterprise NVR-AS 4000 User Manual

Motorola solutions IndigoVision Enterprise NVR-AS 4000 User Manual

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Enterprise NVR-AS 4000
2U Linux Appliances
User Guide

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Summary of Contents for Motorola solutions IndigoVision Enterprise NVR-AS 4000

  • Page 1 IndigoVision Enterprise NVR-AS 4000 2U Linux Appliances User Guide...

  • Page 2: Legal Considerations

    Enterprise NVR-AS 4000 2U Linux Appliances 23, 2021. HIS MANUAL WAS CREATED ON ONDAY UGUST ID: IU-NVR-MAN036-6 OCUMENT Legal Considerations AWS THAT CAN VARY FROM COUNTRY TO COUNTRY MAY PROHIBIT CAMERA SURVEILLANCE LEASE ENSURE THAT THE RELEVANT LAWS ARE FULLY UNDERSTOOD FOR THE PARTICULAR COUNTRY OR REGION IN WHICH YOU WILL BE OPERATING THIS EQUIPMENT NDIGO ISION ACCEPTS NO LIABILITY FOR IMPROPER OR ILLEGAL USE OF THIS PRODUCT...

  • Page 3: Table Of Contents

    ABLE OF ONTENTS Legal Considerations Copyright Contact address Dell Software License Agreement NVR-AS License Terms About this guide Safety notices Overview Hardware Enterprise NVR-AS 4000 G2 2U Enterprise NVR-AS 4000 G3 2U Fault monitoring iDRAC Getting Started Server installation Installing additional disks (Enterprise NVR-AS 4000 G3 2U only) Complete the initial system setup Configuration DHCP...
  • Page 4 Enterprise NVR-AS 4000 2U Linux Appliances Remove a redundant PSU Install a new license or update an existing license Create and send a fingerprint file Apply a license file OMSA X.509 Certificate Management SSL Server Certificates Maintenance Recover system using USB Restore Media RAID configuration Recreating RAID configuration using the BIOS Importing or clearing a foreign array configuration...

  • Page 5: About This Guide

    BOUT THIS GUIDE This guide is written for users of all IndigoVision’s Enterprise NVR- AS 4000 2U Linux Appliances. It provides an overview of the systems as well as installation and configuration information. Safety notices This guide uses the following formats for safety notices: Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
  • Page 6 1 About this guide Enterprise NVR-AS 4000 2U Linux Appliances Enterprise NVR-AS 4000 User Guide - v6...

  • Page 7: Overview

    VERVIEW IndigoVision's Enterprise NVR- AS 4000 2U Linux Appliances are part of IndigoVision’s Control Center suite. They provide a powerful and integrated recording and playback system for video and audio from IP cameras and encoders, to suit all your requirements. The Enterprise NVR-AS 4000 2U Linux Appliances can be located at any point on the network and operation can continue without the need for management software providing a truly scalable and reliable system.

  • Page 8: Enterprise Nvr-As 4000 G3 2U

    2 Overview Enterprise NVR-AS 4000 2U Linux Appliances This platform has two 10Gbps Ethernet ports and two 1Gbps Ethernet ports. These are configured as separate aggregated pairs for greater throughput and redundancy. In order to use the 10Gbps Ethernet ports, you must also purchase Direct Attach twinax cables or 10GBASE-SR fibre optic SFP+ transceiver modules from IndigoVision.

  • Page 9: Fault Monitoring

    Enterprise NVR-AS 4000 2U Linux Appliances 2 Overview Fault monitoring The Enterprise NVR-AS 4000 2U platforms provide hardware fault monitoring integrated with IndigoVision Control Center. The following hardware is monitored: • RAID arrays for video storage and the Operating System •...
  • Page 10 2 Overview Enterprise NVR-AS 4000 2U Linux Appliances Enterprise NVR-AS 4000 User Guide - v6...

  • Page 11: Getting Started

    ETTING TARTED This chapter describes the initial steps required to start using the Enterprise NVR-AS 4000 device. Server installation Follow the instructions provided in the Quick Start Guide to safely install the server. Before installing the Enterprise NVR-AS 4000, review the safety instructions and guides provided with the system.

  • Page 12: Complete The Initial System Setup

    3 Getting Started Enterprise NVR-AS 4000 2U Linux Appliances Table 1Expansion capacity and options Variant Initial disk count Supported expansion options 48TB 8 x 8TB (48TB total when in RAID6 array) 9 (56TB), 10 (64TB), 11 (72TB), 12 (80TB) 100TB 12 x 10TB (100TB total when in RAID6 array) 13 (110TB), 14 (120TB) 140TB 16 x 10TB (140TB total when in RAID6 array) 17 (150TB), 18 (160TB)

  • Page 13: Using A Monitor And Keyboard

    VGA port and a keyboard to one of the USB ports. 1. Connect the keyboard and monitor to the device and press Enter . You should see the following prompt: IndigoVision Enterprise NVR-AS 4000 [standaloneNVR] login: 2. Log in to the device using the username config and password config.

  • Page 14: Nvr Footage Retrieval

    3 Getting Started Enterprise NVR-AS 4000 2U Linux Appliances Edge Storage Retrieval improves the robustness of a system to allow it to cope with: • Network interruptions between cameras and NVRs. • Loss of power to an NVR. Edge Storage Retrieval is limited to Video and Audio only. The following cannot be retrieved: •...
  • Page 15 Enterprise NVR-AS 4000 2U Linux Appliances 3 Getting Started To enable NVR Footage Retrieval, Control Center 18.0 or later must be used. ► For more information, refer to the Control Center help. NVR Footage Retrieval permits the automatic transfer of recordings from the source NVR to a destination NVR.
  • Page 16 3 Getting Started Enterprise NVR-AS 4000 2U Linux Appliances Enterprise NVR-AS 4000 User Guide - v6...

  • Page 17: Operations

    PERATIONS This chapter describes common tasks required for the operation of the Enterprise NVR-AS 4000 device. Disk management Raid status monitoring and disk replacement uses the Dell™ OpenManage™ Server Administrator (OMSA). The OMSA can be started from the Enterprise NVR-AS 4000 Disk configuration page.

  • Page 18: Taking A Disk Offline

    4 Operations Enterprise NVR-AS 4000 2U Linux Appliances Power off the NVR before attempting to examine or replace any internal disks. Always use ESD protection when examining or replacing the components inside the NVR. When the Dell OpenManage Server Administrator (OMSA) reports that a disk is faulty, it must be replaced as soon as possible.

  • Page 19: Whole Storage Array Replacement

    Enterprise NVR-AS 4000 2U Linux Appliances 4 Operations 9. Use the displayed confirmation page to confirm you are taking the correct disk offline 10.When you are confident you are taking the correct disk offline click Offline 11.Click OK Whole storage array replacement Whole storage array replacement allows a running storage array to be archived.

  • Page 20: Install, Replace Or Remove A Redundant Psu

    4 Operations Enterprise NVR-AS 4000 2U Linux Appliances 1. Insert an array of at least 8 disks that are either blank or can be erased. The Enterprise NVR-AS 4000 G3 2U supports a storage array containing any number of disks between 8 and 18. 2.

  • Page 21: Replace A Redundant Psu

    Enterprise NVR-AS 4000 2U Linux Appliances 4 Operations Redundant power can be monitored through Control Center by using an NVR Fault Detector. Replace a redundant PSU When replacing a redundant PSU, ensure that the other PSU is fully operational. Loss of power may lead to corrupt or lost data.

  • Page 22: Install A New License Or Update An Existing License

    4 Operations Enterprise NVR-AS 4000 2U Linux Appliances Install a new license or update an existing license You can configure the Enterprise NVR-AS 4000 to act as a License Server for IndigoVision products. Each IndigoVision site should only have a single License Server. If you configure the Enterprise NVR-AS 4000 to act as a License Server, make sure that there are no other License Servers active in your site.

  • Page 23: Omsa X.509 Certificate Management

    Enterprise NVR-AS 4000 2U Linux Appliances 4 Operations OMSA X.509 Certificate Management This section describes how to manage X.509 certificates with the Dell™ OpenManage™ Server Administrator (OMSA). ► For more information about how to access OMSA, see "Disk management" on page 17 Web certificates are necessary to ensure the identity of a remote system and ensure that information exchanged with the remote system are not viewed or changed by others.

  • Page 24: Ssl Server Certificates

    4 Operations Enterprise NVR-AS 4000 2U Linux Appliances An error message is displayed if you select an invalid PKCS file or type an incorrect password. SSL Server Certificates Server Administrator Web server is configured to use the industry-standard SSL security protocol to transfer encrypted data over a network.

  • Page 25: Maintenance

    AINTENANCE This chapter describes procedures and information required for the maintenance of the Enterprise NVR-AS 4000. Recover system using USB Restore Media If the Enterprise NVR-AS 4000 becomes inoperable the USB Restore Media can be used to restore the unit to its original system software. This procedure deletes all data on the OS Virtual Disk.

  • Page 26: Raid Configuration

    5 Maintenance Enterprise NVR-AS 4000 2U Linux Appliances 10.Select Reboot when the restore has completed. 11.Remove the USB Restore Media as soon as the reboot process starts. The Enterprise NVR-AS 4000 re-starts with its factory system software. RAID configuration The configuration of the disks on the Enterprise NVR-AS 4000 2U is as follows: •...
  • Page 27 Enterprise NVR-AS 4000 2U Linux Appliances 5 Maintenance a. BOSS-S1 for OS Virtual Disk on the 140TB variant of the Enterprise NVR-AS 4000 G3 2U. b. PERC H730P for anything else. 6. Select Virtual Disk Management . There may be existing foreign configurations that need to be imported or cleared. ►...

  • Page 28: Importing Or Clearing A Foreign Array Configuration

    5 Maintenance Enterprise NVR-AS 4000 2U Linux Appliances Importing or clearing a foreign array configuration Using the BIOS: 1. Press F2 during boot to get into BIOS configuration 2. Select Device Settings 3. Select the entry for the RAID Controller Configuration Utility: a.

  • Page 29: Configuration

    ONFIGURATION This section explains the various configuration options provided by the Web Configuration pages. Web Configuration pages To access the Web Configuration pages, enter the IP address of your device into a web browser. If an appliance administrator password has not been previously defined for the device you will be prompted to set a password.

  • Page 30: Network

    6 Configuration Enterprise NVR-AS 4000 2U Linux Appliances • NVR-AS License Status — This label shows the current status of the Enterprise NVR-AS 4000 license. If the label is set to Licensed , then the Enterprise NVR-AS 4000 is currently connected to a License Server which is online and has a valid license.

  • Page 31: Date & Time

    Enterprise NVR-AS 4000 2U Linux Appliances 6 Configuration When Edge Retrieval is selected, the functionality is enabled globally for all compatible recording jobs on the NVR. It is not possible to enable the functionality per camera or per job. • Edge Retrieval Stream Limit: The maximum number of streams that are continuously retrieved at any one time.

  • Page 32: Nvr

    6 Configuration Enterprise NVR-AS 4000 2U Linux Appliances • Array Blank — The video storage array has not been formatted with a filesystem. This status may be seen if you are in the process of replacing the array. Press Format to format the array and the status should change to OK . •...

  • Page 33: Alarms

    Enterprise NVR-AS 4000 2U Linux Appliances 6 Configuration Verification will happen whenever footage is exported by Control Center as part of an Incident and the result of the verification will be written into the Incident. This provides an extra level of security: the Incident itself is protected by a watermark proving that the Incident has not been tampered with and the NVR digital signatures prove that the footage on the NVR had not been tampered with at the point of export.

  • Page 34: Status Monitoring

    6 Configuration Enterprise NVR-AS 4000 2U Linux Appliances When zone alarms are reaped, any activations that contributed to those alarms are also reaped. • Activation reaping — This automatically deletes activations that are not part of an alarm based on their age. Select the check box and enter the time after which activations with no associated alarm will be deleted.

  • Page 35: Network Security

    Enterprise NVR-AS 4000 2U Linux Appliances 6 Configuration Network Security This page allows you to restrict access to the NVR. Appliance Administrator Password Specify an appliance administrator password to restrict access to the Web Configuration pages. This appliance administrator password can also be used to access the device using SSH or SFTP, when logging in as root .
  • Page 36 6 Configuration Enterprise NVR-AS 4000 2U Linux Appliances Before enabling the IP Access Restrictions, please make sure that a management PC is included in the Addresses Allowed list. Failure to do so may result in a loss of connectivity, and require physical access to the unit to disable the restrictions. ►...

  • Page 37: Email

    Enterprise NVR-AS 4000 2U Linux Appliances 6 Configuration Email Use these pages to configure the email parameters. • Email Configuration • SMTP Server Address — The address of your email server. You can enter an IP address, or a name such as server.example.com (if you have specified a name server).

  • Page 38: Firmware Upgrade

    6 Configuration Enterprise NVR-AS 4000 2U Linux Appliances • The Enterprise NVR-AS 4000 can act as a License Server for the Control Center site Each IndigoVision site should only have a single License Server. If you configure the Enterprise NVR-AS 4000 to act as a License Server, make sure that there are no other License Servers active in your site.

  • Page 39: Diagnostics

    Enterprise NVR-AS 4000 2U Linux Appliances 6 Configuration Diagnostics These pages provide support information which may be requested by your IndigoVision supplier. • Support Information - This button downloads a zip archive containing diagnostic information. Provide this file to Technical Support when reporting any issues with the unit.
  • Page 40 6 Configuration Enterprise NVR-AS 4000 2U Linux Appliances Enterprise NVR-AS 4000 User Guide - v6...

  • Page 41: Troubleshooting

    ROUBLESHOOTING This chapter provides troubleshooting information to resolve common issues. Monitor recordings To monitor jobs that are currently recording, use IndigoVision’s Control Center application. Control Center allows you to monitor all jobs on your NVR-AS. It allows you to set up recording jobs on NVRs on a visible network.
  • Page 42 7 Troubleshooting Enterprise NVR-AS 4000 2U Linux Appliances Enterprise NVR-AS 4000 User Guide - v6...

  • Page 43: General Public License

    ENERAL UBLIC ICENSE IndigoVision's NVR-AS products use code that is freely available under the General Public License (GPL). This license makes it a requirement to release changes made to the source code. In compliance, the GPL source code and any changes made by IndigoVision are available on request through IndigoVision Customer Support.
  • Page 44 A General Public License Enterprise NVR-AS 4000 2U Linux Appliances Enterprise NVR-AS 4000 User Guide - v6...

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