Acer Chromebox Mini CXM1 Dita Lifecycle Extension Manual
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Acer Chromebox Mini CXM1 Dita Lifecycle Extension Manual

Acer Chromebox Mini CXM1 Dita Lifecycle Extension Manual

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Acer Chromebox Mini
CXM1
Dita
LIFECYCLE EXTENSION
GUIDE

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Summary of Contents for Acer Chromebox Mini CXM1 Dita

  • Page 1 Acer Chromebox Mini CXM1 Dita LIFECYCLE EXTENSION GUIDE...

  • Page 2: Table Of Contents

    Self-Repair ..........1-1 Disassembly Procedures .

  • Page 3: Self-Repair

    Before handling components, wear anti-static gloves to avoid damaging them due to static electricity. NOTE: NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE:...

  • Page 4: Disassembly Procedures

    Disassembly Procedures Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use these safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal.
  • Page 5 WEEE Annex VII Component These components are classified as requiring selective treatment: WLAN module  RTC battery  Mainboard  Disassembly Procedures...
  • Page 6 Pre-disassembly Instructions Do the following prior to starting any maintenance procedures: 1. Place the system on a stable work surface. 2. Remove the power adapter from the USB Type-C port (A) or the DC-in jack (B) as shown in Figure 1-1.

  • Page 7: Bottom Case Removal

    Bottom Case Removal 1. Remove four (4) screws from the bottom case (Figure 1-2). Figure 1-2. Bottom Case Removal 2. Carefully pry up the bottom case (A) starting from the rear panel side to release the latches (Figure 1-3). Figure 1-3. Bottom Case Removal Disassembly Procedures...
  • Page 8 3. Continue releasing the remaining latches (Figure 1-4). Figure 1-4. Bottom Case Removal 4. Carefully lift up the bottom case and disengage the bottom bracket from the top bracket (highlighted with the green circle) (Figure 1-5). Then remove the bottom case.

  • Page 9: Wlan Module Removal

    WLAN Module Removal Prerequisite: Bottom Case Removal 1. Disconnect the WLAN antennas cables from the WLAN module connectors (A). Then unroute the cables and release them from the cable guide rubbers as shown in Figure 1-6. Figure 1-6. WLAN Module Removal 2.
  • Page 10 3. Disconnect the WLAN module (B) from the mainboard connector (C) (Figure 1-8). Then remove the WLAN module. WEEE Annex VII Component: WLAN Module Figure 1-8. WLAN Module Removal Disassembly Procedures...

  • Page 11: Rtc Battery Removal

    RTC Battery Removal Prerequisite: Bottom Case Removal 1. Disconnect the RTC battery cable from the mainboard connector (A) (Figure 1-9). 2. Using plastic tweezers, carefully pry to detach the adhesive tape underneath the RTC battery (B) (Figure 1-9). Then remove the RTC battery. WEEE Annex VII Component: RTC Battery Figure 1-9.

  • Page 12: Mainboard Removal

    Mainboard Removal Prerequisite: WLAN Module Removal 1. Remove four (4) screws securing the mainboard in place (Figure 1-10). Figure 1-10. Mainboard Removal 2. By holding the CPU bracket, slightly pull the rear panel (highlighted with the yellow rectangle) of the top case, and then lift the mainboard to release the rear I/O ports from their slots as shown in Figure 1-11.
  • Page 13 3. Release the mainboard (A) from the front I/O ports slots, and then remove the mainboard from the top case (Figure 1-12). WEEE Annex VII Component: Mainboard Figure 1-12. Mainboard Removal Figure 1-13. Mainboard IMPORTANT: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in Figure 1-13.
  • Page 14 Top Case Removal Prerequisite: Mainboard Removal NOTE: NOTE: The WLAN antenna is included as part of the top case and can not be disassembled. In the event that the WLAN antenna can no longer be used, replace the entire top case. Figure 1-14.

  • Page 15: Electronic Boards Diagrams

    Electronic Boards Diagrams Electronic Boards Diagrams 1-13...

  • Page 16: Troubleshooting

    Table 1-1. Common Problems Symptoms (Verified) Power On Issues USB Failure Other Functions Failure Intermittent Problems Undetermined Problems 4. If the Issue is still not resolved, please contact Acer local service. NOTE: NOTE: Do not replace non-defective FRU parts. 1-14 Troubleshooting...
  • Page 17 4. Remove all external and non-essential hardware connected to the computer that are not necessary to boot the computer to the failure point. 5. Remove any recently installed software. 6. If the Issue is still not resolved, please contact Acer local service. Troubleshooting 1-15...
  • Page 18 USB Failure If the USB function fails, perform the following: Start Re-assemble the Check USB/B to USB/B cable to M/B M/B cable Swap USB/B and Check USB/B USB cable Swap M/B Figure 1-16. USB Failure 1-16 Troubleshooting...

  • Page 19: Other Functions Failure

    Other Functions Failure 1. Check if the drives are functioning correctly. 2. Check if the external modules are functioning correctly. 3. Change the mainboard to check if the current one is defective. Troubleshooting 1-17...

  • Page 20: Intermittent Problems

    (Refer to 1. Remove power from the system. 2. Visually check components for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices  Printer, mouse, and other external devices ...

  • Page 21: Exploded Diagrams

    Exploded Diagrams Figure 1-17. System Exploded Diagram Table 1-2. System Exploded Diagram Description MB Kit CXM1 Intel ICDN4500 N 8GB eMMC32GB Intel UHD graphics RTL8111H Proprietary V1.0 JSL:N4500_6W HEAT SINK MODULE 6W TOP CASE ASSY Exploded Diagrams 1-19...
  • Page 22 Table 1-2. System Exploded Diagram (Continued) Description BOTTOM CASE ASSY Wireless LAN Intel 802.11ax (Wi-Fi 6) BT5.2 AX201.NGWG.NVW Intel 2x2 M.2 2230 CNVi NewOTP BRACKET VESA BRACKET VESA LOCK 1-20 Exploded Diagrams...

  • Page 23: Fru List

    FRU List This list is for reference only, please contact Acer local service to order the correct replacement part and availability. Table 1-3. FRU List Category Description Adapter DELTA ADP-65DE BA 65W 3PHY (1.1x3.0x7.7) Brick 19V/3.42A Black Adapter Chicony Power A065R178P 65W ADAPTER 3PHY (1.1x3.0x7.7) Brick 19V/3.42A Black...
  • Page 24 Table 1-3. FRU List (Continued) Category Description Keyboard PRIMAX KB69211 USB Standard Black UK Keyboard PRIMAX KB69211 USB Standard Black Italian Keyboard PRIMAX KB69211 USB Standard Black French Keyboard PRIMAX KB69211 USB Standard Black Spanish Keyboard PRIMAX KB69211 USB Standard Black English/Canadian French Keyboard PRIMAX KB69211 USB Standard Black Swedish...
  • Page 25 Intel UHD graphics RTL8111H Proprietary V1.0 JSL:N4500_6W BRACKET VESA METAL BRACKET VESA LOCK BRACKET ADAPTER Primax USB MOANUOA PCR, with acer POINTING DEVICE logo POWER CORD 1M 125V US BLACK POWER CORD 1M 125V UK BLACK POWER CORD 1M 125V EUR+KOR BLACK...
  • Page 26 Table 1-3. FRU List (Continued) Category Description POWER CORD 1M 125V S.AFRICA BLACK POWER CORD 1M 125V INDIA BLACK POWER CORD 1M 125V KOR BLACK POWER CORD POWER CORD 1M 125V BRAZIL BLACK POWER CORD 1M 125V ISRAEL BLACK POWER CORD 1M 125V ITL BLACK VELCRO FOR ADAPTER BRACKET VELCRO FOR ADAPTER MISCELLANEOUS...

  • Page 27: Software Update

    Software Update 1. Turn on your Chromebox. 2. Connect your Chromebox to Wi-Fi. 3. At the bottom right, select the time. 4. Select Settings 5. At the bottom of the left panel, select About Chrome OS. 6. Under "Google Chrome OS", you'll find which version of the Chrome operating system your Chromebox uses.

  • Page 28: Factory Reset Your Chromebox

    Factory Reset your Chromebox 1. Sign out of your Chromebox. 2. Press and hold Ctrl + Alt + Shift + r. 3. Select Restart. 4. In the box that appears, select Powerwash > Continue. 5. Follow the steps that appear and sign in with your Google Account. NOTE: NOTE: The account you sign in with after you reset your Chromebox will be the owner...

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