Enterprise Centrex – Cisco 7821 Phone Set Quick Reference Guide
① Incoming call or Voicemail Indicator
② Line and Busy Lamps Field (BLF)
③ Soft Key and Features Buttons
④ Navigation Panel
⑤ Hold, Transfer and Conference
⑥ Headset, Speaker and Mute
⑦ Voicemail, Setting and Directory
⑧ Volume
Version 2.1_12092019
Dial an Outside-Office Call
1.
Enter [ 9 ] then press Phone Nos.
Dial an Extension Call
1.
Enter Extension Nos.
Dial IDD
1.
Enter [ 9 ][ 0 ][ 0 ][ 1 ]
2.
Or Enter [ 9 ][ 0 ][ 0 ][ 6 ][ 0 ]
3.
Enter Country Code + IDD No.
Updated on 12
Redial Last Placed Nos.
1.
Press Redial, then
Call
Hold Call
Method 1
1.
Press
Hold
or
2.
Press
Resume
to reconnect the held call
Method 2
1.
Enter [ * ][ 1 ][ 7 ] then press
Call
2.
Press [ # ][ 1 ][ 7 ] to resume call
Hold Current Call and Pick up
Incoming Call
1.
Press
Hold
or
2.
Pick up the incoming line key
3.
Press
End Call
then
Resume
Forward All Calls
Initiate Call Forwarding
Method 1
1.
Press
Forward
2.
Enter Extension Nos. or
Method 2
1.
Call [ * ][ 0 ][ 5 ]
2.
Enter Extension Nos or Phone number
Cancel Call Forwarding
1.
Press
Clr Fwd
(Clear Forward)
2.
Or Enter [ # ][ 0 ][ 5 ]
Forward Busy Calls
Initiate Call Forwarding
1.
Call [ * ][ 2 ][ 5 ]
2.
Enter Extension Nos. or Phone number
Cancel Call Forwarding
1.
Enter [ # ][ 2 ][ 5 ]
th
Sept 2019
when finish
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