TVP-221H User’s Guide FCC Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Important Safety Instructions Before you plug the TVP-221H into an electrical outlet, carefully read all the installation instructions in Chapter 2. For your own safety and the safety of your equipment, always take the following precautions: Follow instructions and warnings in the documentation.
TVP-221H User’s Guide Documentation Abbreviations Throughout this guide, the user will come across a number of abbreviations that are common throughout the industry. The user should be familiar with the following abbreviations: Address Translation and Parsing Manager ATPM Command Line Interface...
Arguments for which you supply values are in italics. courier Messages that the TVP-221H CLI displays are in plain courier font. Elements in square brackets are optional. { x | y | z } Alternative but required elements are grouped in braces ({ }) and separated by vertical bars ( | ).
Connecting to the telephony devices................14 Connecting to the Network..................14 Providing Power to the TVP-221H ................15 Assigning an IP address to the TVP-221H..............15 CHAPTER 3 ..................16 TVP-221H TELEPHONY CONCEPTS ..........16 How the TVP-221H Operates..................16...
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Hunt Group Table...................... 18 3.53 Destination Table ...................... 18 DTMF Relay ....................... 18 Voice Codecs ........................ 19 CONFIGURING TVP-221H FROM A WEB BROWSER ......20 HTTP setting mode ..................... 20 PC Setup..........................20 Main Menu Function Briefings ..................... 22 System Status ........................23 Internet Access......................
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MAKING CALLS WITH TVP-221H ............. 44 Configuration Examples ..................... 44 Default Dial Plan........................44 Making a call with TVP-221H FXS Port..............45 Making a call with TVP-221H FXO Port..............46 Web Browser Sample Dial Plan ................. 46 Making a call between Gateway A and Gateway B..........53 Case 1: Gateway Phone to Gateway Phone................
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Application 2: FXO Connections ..................78 CHAPTER 7 ..................79 TROUBLESHOOTING TIPS ..............79 Appendix A - Technical Specifications.................. 81 TVP-221H Technical Specifications..................81 Console Port .......................... 83 LAN Port..........................83 FXO Port Pin Assignments ....................84 FXS Port Pin Assignments....................84 Appendix B –...
TVP-221H User’s Guide Chapter 1 Overview This chapter gives an overview of the 4 ports desktop version VoIP Gateway (TVP-221H) and a detailed description of its front panel and rear panel. Features The TVP-221H is a cost-effective and highly reliable analog Voice over IP (VoIP) Gateway that offers toll quality voice and real-time fax data over IP networks.
4-port TVP-221H Front Panel LED Indicators When the TVP-221H powers on, it switches the state of COL, LNK, 100 and ACT LED indicators in red color per 200 ms in a manner shown in the following table Boot loader State...
TVP-221H to enter download mode Rear Panel The rear panel of the TVP-221H has four analog telephony ports, two FXO and two FXS ports offering flexible telephony interface usage. The FXS telephony interface ports may be connected to Subscriber Equipment, such as Telephones, Fax Machines, Cordless Phones, and Modems.
TVP-221H User’s Guide LAN / Console Ports The TVP-221H is equipped with an Ethernet interface with 10/100 Mbps auto- negotiation, auto MDIX capability. The Ethernet interface port is located on the rear panel. In addition to the Ethernet interface port, there is a 9-pin RS-232 interface port on the rear panel.
221H is placed in a clean, well-ventilated, and vibration-free environment. When the TVP-221H is used, be certain that the unit is placed on a sturdy, flat surface, near a grounded power outlet. At least three inches of clearance must be provided on both sides of the TVP-221H for good ventilation.
IP address, subnet mask and default gateway (typically a router). The TVP-221H can also be setup as a DHCP Client if your network has a DHCP Server (typically a router). Additionally, the TVP-221H can also be configured to use PPPoE.
Gateways. The ATPM collects telephone number dialed by users, decides whether the dial string is part of the dial plan and, if it is, maps it to a remote TVP-221H / TVP-224HR. When the call is set up to the destination, a sub-string of the original dial string will be sent along to the remote VoIP Gateway.
In effect, the Hunt Group will just have this one member. Dial Plan The dial plan is a database inside the TVP-221H that allows the ATPM to map telephone numbers dialed to IP addresses of remote VoIP Gateways. The dial plan consists of three tables;...
Dest = 192.168.0.55/1720 TCP DTMF Relay Voice from PSTN is compressed by the TVP-221H before it is sent across the IP network and then decompressed by the destination VoIP gateway. The voice codecs supported by the TVP-221H are designed for ideally compressing and decompressing human voice.
TVP-221H User’s Guide tone to the PSTN. This method in which the TVP-221H handles DTMF tone is so called DTMF relay. The TVP-221H handles DTMF relay per H.323 specifications. Certain third party VoIP devices may handle DTMF relay per IMTC standard. For the TVP-221H to interoperate with those VoIP devices, users need to specify which remote VoIP devices uses IMTC conforming DTMF relay technique.
In order to configure the TVP-221H, the Terminal PC needs to have TCP/IP protocol and a compatible IP Address. 1. Connect the TVP-221H to the network with a RJ-45 UTP cable. Power it on. 2. To configure a PC under Windows 95/98, select the Network Neighborhood icon on the desktop, then select Properties.
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TVP-221H User’s Guide 5. On the IP Address table, enter values as follows: • Specify an IP address set ON. • IP Address: 192.168.0.2 • Subnet Mask: 255.255.255.0 Restart your PC and Start your WEB browser. 6. In the Address box, enter the following: HTTP://192.168.0.1 (This is the default IP in the gateway from factory)
TVP-221H User’s Guide Main Menu Function Briefings View System Status Home Set H.323 Parameters H.323 Configuration Links to dial plan setting / entry / store / Dial Plan Settings clear / restore pages. You should complete the dial Plan work sheets before working in this menu.
The TVP-221H can be configured with a fixed IP address, subnet mask and default gateway (typically a router). The TVP-221H can also be setup as a DHCP Client if your network has a DHCP Server (typically a router). Additionally, the TVP-221H can also be configured to use PPPoE.
TVP-221H User’s Guide Fixed IP – Connection Details If you are using a Fixed IP, you are either using a fixed IP as assigned by your ISP or your Systems Administrator. Please enter your Fixed IP as designated by your ISP along with Subnet Mask and Default Gateway.
TVP-221H User’s Guide DHCP Client If you will be using the DHCP with a DHCP server on your local LAN 1. Select Yes 2. Click on OK 3. Click on Reboot for changes to take effect PPPoE If you will be using the PPPoE as assigned my your ISP 1.
(Name, password, Domain name) must then be entered and saved in the DDNS page of the TVP-221H. The TVP- 221H will then automatically notify DynDNS of your changing IP Address and DynDNS will in turn, map it to your registered Domain Name. Internet users will now be able to easily connect to your Virtual Servers (or DMZ PC) using your easy to remember Domain name.
TVP-221H User’s Guide Data - Dynamic DNS Screen DDNS Service You must register for the service at dyndns.org. DDNS Service Apply for a Domain Name, and ensure it is allocated to you. Details of your DDNS account (Name, password, Domain name) must then be entered and saved on this screen.
TVP-221H User’s Guide H.323 Parameters For the most part end users will not be using these functions / features and / or should use the default settings. For more information please see the Advanced User Manuals or consult with your Systems Integrator Display Name: The default string is “Customer”.
TVP-221H User’s Guide 7. NAT Call Mode: Enables calls from remote sites which use NAT routers with private IP networks behind, default is on 8. Default DTMF Mode: H323 V2 Signal or IMTC. The default is H323 V2 Signal 9. DNS IP Address 10.
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Every x seconds will check to see if it is alive 7. Endpoint Prefix: This command is used to set the H.323 prefix that the TVP-221H uses when registering to an H.323 gatekeeper. 8. Terminal ID: To specify GW’s ID.
TVP-221H User’s Guide Aliases For the most part end users will not be using these functions / features and / or should use the default settings. For more information please see the Advanced User Manuals or consult with your Systems Integrator Alias: This field is to create or delete aliases that are registered with the gatekeeper.
TVP-221H User’s Guide Dial Plan Settings Dial Plan Setup Using the function scroll bar on the right, you are able to Add, Delete, Find or List data to/from one of 3 tables (While it may appear that there are 5 tables, Remote Destination IP, Remote_Host_Name, and Local_Destination Channel are all part of the Destination Table).
TVP-221H User’s Guide From this window, we can Add / Delete / Find or List desired telephone numbers and map them to a hunt group. Parameter Description Telephone Telephone number to match. This is only part of Number the total dialed string.
TVP-221H User’s Guide From this window, we can Add / Delete / Find or List the desired hunt group ID and map it to a destination ID. Destination ID Table 1. From Navigation Bar, Select Dial Plan Settings / Dial Plan Table Setup.
TVP-221H User’s Guide Each telephony port of the TVP-221H must be assigned a unique destination ID. Fill out the worksheet for local destinations by designating each port a unique destination ID, 4.42 Dial in PLAR / CID Data – Dial in PLAR / CID Screen...
TVP-221H User’s Guide and a remote phone rings without digits being dialed. This is a useful tool for customer requirements such as: • The provision of an Off-Premises eXtension (OPX) from a private branch exchange (PBX). Connection PLAR allows remote users on Foreign Exchange Station (FXS) ports to look to a central PBX like physical extensions.
Table or Destination ID table, you have to Click on Complete. This only saves the plan to the working memory / DRAM. If there was a power outage or the TVP-221H was unplugged or a system crash for what ever reason, the Dial Plan in working memory / DRAM will be lost.
Administrative recommended that you change the default password immediately. Password This feature allows you to manage the TVP-221H via the Internet using Remote Admin your web browser or Telnet. The firmware (software) in the TVP-221H can be upgraded using your...
Web Browser. Firmware Administration Password Setup / Login The Administration Password Page allows you to change your password on the TVP-221H. To change your password, navigate to Password from the main Administration Menu. Data – Administration Password Setup Admin Login...
TVP-221H User’s Guide Enter the default "User Name" and the "Password" you set on the Administration Password Setup screen above. Remote Administration Remote Administration allows you to connect to this interface via the Internet, using your Web browser or Telnet. By default, both services are activated.
This example assumes the WAN IP Address is 123.123.123.123, and the port number is 8080. Upgrading Firmware Using the Web Browser Use this screen to upgrade your TVP-221H's firmware. • You must download the required firmware file, and store it on a TFTP Server.
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Update accessing the Internet via the TVP-221H will lose their connection. When the upgrade is finished, the TVP-221H will restart, and this management connection will be unavailable during the restart. Cancel does NOT stop the Upgrade process if it has started. It only Cancel clears the input for the "Upgrade File"...
3) and Click on View Help Here you will find helpful definitions to common parameters in the TVP-221H User Interface. In addition, from the main page in the help menu, you can link to the Trendware FTP website and download the most current User Guide and support materials ftp.trendware.com/TVP-221H/...
Chapter 5 Making Calls with TVP-221H This chapters shows how to make phone calls from telephony devices connected to the TVP-221H directly through or indirectly. Configuration Examples Default Dial Plan Before any configuration set up, your TVP should have the following basic information.
Hint Making a call with TVP-221H FXS Port TVP-221H has two FXS ports. An FXS port can connect to an analogue phone directly, and a FXO port can connect to a PBX system or CO line. Connection:...
TVP-221H will play two quick sounds, “Du Du”, to destination. If the desired destination phone number is illegal, the TVP-221H will play three out of service tones, please check the dial number. plan and your desired destination phone...
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Scenario description: Two gateways connected by a switch. There are two gateways connected by a switch. They are generically labeled “Gateway” but could be any combination of either the TVP-224HR (connected to switch by WAN port) or TVP-221H (Connected by LAN port). Theoretically, GW A is...
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TVP-221H User’s Guide in Taiwan (Local Area Code have 2 digits) and GW B is in the US (Local Area Codes have 3 digits). Gateway A, 4 ports, is configured as follows: 1. Gateway A IP: 192.168.1.20, mask IP: 255.255.255.0, gateway IP 0.0.0.0 (virtual 2.
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TVP-221H User’s Guide The following screen shots show an example for entering a dial plan for a single number. This example should give you the necessary insight as to how to enter the rest of the Dial Plan. If you still have difficulty understanding the dial plan and entering data, please reference the User Manual for more examples.
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TVP-221H User’s Guide 1. Continue entering the Gateway A Dial Plan as laid out in the tables below (Telephone Table, Hunt Group Table and Destination Table) following the above procedures. 2. After you have entered the Dial Plan, make sure you Store Dial Plan to flash memory.
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TVP-221H User’s Guide dials “800”. applicable Dialing “801” calls PBX on This is an example only. FXO Port 0, which then Please substitute your None dials “801”. ext# on PBX if applicable Dialing “9” from local For PBX on FXO use...
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TVP-221H User’s Guide Local Port = 3 Local Port = 0 Remote Dest = 192.168.0.55/1720 TCP The above destination table has both local destinations and remote destinations. When the gateways are taken out of this initial testing environment, and implemented in the field, the internet access settings will have to be updated.
TVP-221H User’s Guide Gateway B - Destination table Dest ID Mode Destination Local Port = 2 Local Port = 3 Local Port = 0 H.323 Dest = 192.168.0.20/1720 TCP The above destination table has both local destinations and remote destinations. When the gateways are taken out of this initial testing environment, and implemented in the field, the internet access settings will have to be updated.
TVP-221H User’s Guide The above process is the same for Gateway B phone 203 and 204 calls to Gateway A phone 201, 800 and 801 Case 2: Gateway Phone to PSTN Phone Gateway B phone 203 calls to PSTN phone A number 7777-1234...
PPPoE, DHCP, and DDNS clients: Case 4: Gateway Prefix–Simplified Gateway Phone to Gateway Phone In addition to fixed IP, the TVP-221H can be configured to use PPPoE or DHCP clients. With PPPoE and DHCP, you will under most circumstances be assigned a Dynamic IP.
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TVP-221H, insert one end of an Ethernet cable into the RJ45 WAN port on the rear panel of the TVP-221H and the other end directly to your PC Terminal. Open your browser and enter the TVP-221H’s default IP Address: 192.160.0.1. Make sure your computer’s Fixed IP is in the same segment.
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TVP-221H User’s Guide TVP-221H configuration (ADSL PPPoE connection) on site A Web Configuration Telnet / Console Local (from PC in same Segment) Console Open your browser Connect RS-232 to TVP-221H and 1. Enter 192.168.0.1 2. You will be prompted for Open Hyper Terminal Username and Password.
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PC with internet access: Using a RJ45 Cat 5 cable, connect your TVP-221H directly to your ADSL / 1. Click on “Reboot” Cable Modem and initiate new Telnet session from a PC with internet Access: On your PC, close all browser windows, before reopening.
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Note: After changing the default IP address, you will be required to use the new IP Address (hostname), in this example tvp1.dyndns.org, to gain access to the TVP-221H via web browser user interface or Telnet. TVP-221H configuration (cable connection) on site B...
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However you could choose to reboot, 1. Click on “Reboot” Enter “net reset” Connect your TVP-221H directly to your connect your TVP-221H directly to ADSL / Cable Modem. Using a PC with your ADSL / Cable Modem and...
Note: After changing the default IP address, you will be required to use the new IP Address (hostname), in this example tvp2.dyndns.org, to gain access to the TVP-221H via web browser user interface or Telnet. (NAT) router with built-in DDNS client...
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The first time you connect to the TVP-221H for web configuration, you will need to connect to it under the same LAN segment. To configure the TVP-221H, insert one end of an Ethernet cable into the RJ45 LAN port of the TVP-221H and the other end directly to your configuring PC.
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Please refer to respective vendor’s user’s manual for DDNS feature explanation and configuration Note: Please note that DDNS client in TVP-221H is not suggested in NAT environments. 5. From the Internet menu, navigate to the Virtual Servers submenu. The following...
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Select the PC for this Server. The PC must be running the PC (Server) appropriate Server software. 8. Alternately, instead of using Virtual Servers, you could set up the TVP-221H as a DMZ. From the Internet menu, navigate to the Advanced Internet submenu. The following menu will appear.
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TVP-221H User’s Guide Properties Use this to Enable or Disable support for DMZ, as Enable required. If Enabled, any incoming connections will be forwarded to the selected PC. If Disabled, any incoming connection attempts will be blocked. Select the PC for to be the DMZ...
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“11 + extension number”. (Note: There is a Max digit (5) limitation on dial plan which allows the TVP-221H to differentiate with potential PSTN numbers that may start with 11 or 22 but because they exceed 5 digits, they...
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DHCP Client enabled. continue on setting up the dial plan. However you could choose to reboot, If you would like your PC and / or TVP-221H to have a Fixed IP, Make sure that the their Enter “net reset” IP’s do not conflict with the range of IP’s allocated with the Routers DHCP Server.
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IP Address (hostname), in this example, 192.168.0.20 to gain access from the local LAN segment or tvp1.dyndns.org, to gain remote access via the Internet. TVP-221H configuration (cable connection) on site B Web Configuration Telnet / Console Local (from PC in same Segment)
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IP’s allocated with the Routers DHCP connect your TVP-221H and a Server. PC directly to your router making If you are trying to access the TVP-221H sure they are in the same LAN from a PC in the same segment as the segment.
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TVP-221H User’s Guide Web Configuration of Dial Plan Dial Plan Settings / Dial plan Table Setup atpm req 3. Select “Add” and “Telephone atpm aadd 11 2 5 11 2 4. Enter following fields Telephone Number:11 s. Hunt Group ID: 11 Min.
TVP-221H User’s Guide Case 6: PLAR (Hotline) FXO to FXS example Site A Site B This could be a call placed from any outside PSTN number Case Scenario: Outside PSTN caller near Site A wants calls automatically forwarded to extension 203 on Site B.
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TVP-221H User’s Guide Site A TVP Gateway configuration - FXO to FXS PLAR Telnet / Console Web Configuration Login in to Site A TVP Gateway From Console Logon to the Web Configuration by opening Enter Username “admin” your browser Enter Password “123”...
TVP-221H User’s Guide Case 7: PLAR (Hotline) FXS to FXO example FXO 201 Site A Site B Caller on Site B could dial any Site A local PSTN number Case Scenario: Caller on Site B FXS 203 wants to be able to pick up phone and immediately have dial tone to Site A local PSTN.
TVP-221H User’s Guide Site B TVP Gateway Configuration - FXS to FXO PLAR Web Configuration Telnet / Console Login to Site A TVP Gateway From Console 1. Logon to the Web Configuration by opening Enter Username “admin” your browser Enter Password “123”...
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TVP-221H User’s Guide FXO (201) FXO (201) Site A Site B Caller on Site A PBX could pick up any PBX extension Case Scenario: Site A PBX Extension Caller 316 wants to be able to pick up phone, dial a number and immediately have dial tone on Site B PBX, and then be able to call any Site B PBX extension.
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TVP-221H User’s Guide Telnet / Console Web Configuration Login to Site A TVP Gateway From Console 1. Logon to the Web Configuration by Enter Username “admin” opening your browser Enter Password “123” Enter 192.168.0.20 2. You will be prompted for Username and or from Password.
FXO recognizes signals and draws current to indicate an active state. It is a trunk loop start operation that emulates a single-line telephone to: 1. Central Office lines 2. PBX station There are two basic environments that the TVP-221H can be applied to. They are described in the following sections.
TVP-221H User’s Guide Application 1: Special FXS Connections The following diagram illustrates two different types of connections. The SITE A FXS Connection shows the normal connection between a gateway and telephone set (POTS) or FAX machine. The other type of FXS connection is shown on SITE B, on the right hand side.
Ethernet cable. 3. Make sure connectors at both ends are securely seated. 4. Check the TVP-221H IP setting is correct Line port LED is not illuminate when pick up the phone 1. Check the RJ11 telephone line is connected correctly between phone set and...
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2. Check the IP network (Ethernet cable, Ethernet port and GW IP setting) is connected correctly 3. Check the destination TVP-221H and phone is available Final Steps If the procedures in this section have not solved the problem, reset the gateway by...
Console Port The console port uses a DB-9 RS-232 connector. The supplied straight through RS-232 cable connects the console port of the TVP-221H to a console PC or terminal. Pin assignment for the port is described in the following table.
TVP-221H User’s Guide FXO Port Pin Assignments The FXO Telephony Interface Module has 2 RJ11C/W modular jacks. The following diagram and table show the assignments of the pin for the RJ11 port. RJ-11 pin Signal Not connected Ring Not connected FXS Port Pin Assignments The FXS Telephony Interface Module has 2 RJ11C/W modular jacks.
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TVP-221H User’s Guide The console port uses a DB-9 RS-232 connector. The supplied straight through RS- 232 cable connects the console port of the TVP-221H to a console PC or terminal. Task Prompt Type Connect RS-323 Cable to TVP-221H RS-232...
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TVP-221H User’s Guide ping (xxx.xxx.xxx.xxx): 56 data bytes xxx.xxx.xxx.xxx is alive If the ping times out, you do not have Internet Access or the Public IP Address you used is incorrect. Please try another Public IP address. If you confirm that you do not have Internet...
(See User Guide for More Information). Alternatively, you can use Telnet to locally access the TVP-221H, if you are under a router or switch and the TVP-221H and your computer are in the same network segment.
TVP-221H User’s Guide Appendix D – CLI Commands Normal Mode Commands Command Description atpm aadd Add an entry to the address table atpm adel Delete an entry from the address table atpm afind Find and display an entry in the address table...
TVP-221H User’s Guide net set gateway Set default gateway’s IP address net set http Turn on/off HTTP server net set ip Set IP address net set ip_preced Set IP precedence bits net set mask Set IP subnet mask net set speed...
TVP-221H User’s Guide Appendix E - Factory Default Settings The following table lists the settings of certain parameters before the TVP-221H is shipped. Parameter Default Setting Network PPPoE disabled DYN DNS disabled DHCP client disabled Configured IP address 192.168.0.1 Configured IP subnet mask 255.255.255.0...
Appendix F - Worksheets IP Parameters Consult your network manager to obtain a static IP address for the TVP-221H, and the information about the IP subnet mask and the default gateway for your network. Fill out the following work sheet before configuring the TVP-221H.
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Remote Destinations Each remote TVP-221H to be reached must be assigned a unique destination ID. Obtain the IP addresses of the TVP-221H at remote sites and fill out the worksheet for remote destinations by designating each remote TVP-221H a unique destination ID, then use the CLI command...
TVP-221H User’s Guide ATPM Hunt Group Table When Several destinations may be grouped together to form a hunt group. incoming phone number matches the phone number of the hunt group, the TVP- 221H attempts to terminate the call at each of the destinations in the hunt group one at a time until a call is successfully completed.
TVP-221H User’s Guide ATPM Address Table Each phone number to be recognized by the TVP-221H must have its first digits match an entry in the address table. Fill out the address table worksheet and use the CLI command atpm aadd...
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TVP-221H User’s Guide Dynamic DNS ......26 Address Table......17 Administration......38 Endpoint Prefix ......30 Aliases ........31 Append Prefix ......33 ATPM.......4, 16, 88 Factory Default Settings.....86 Auto-Answer ......29 Firmware Version ......23 First Digit Wait Time ....38 Fixed IP........24 Case 1 .........52 Foreign Exchange Office ....
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TVP-221H User’s Guide Time To Live ......30 Tips ..........78 KTS ........4, 10 TNV ..........4 Total Time........38 Troubleshooting ......78 LAN Port........82 LED ........4, 11 Line Settings.......37 UDP........4, 80 User name ........21 UTP ..........4 Max Registration Retries....30 Max. Digits.........33 Min. Digits .........33 VAD........4, 10...
TRENDware warrants its products against defects in material and workmanship, under normal use and service, for the following lengths of time from the date of purchase. TVP-221H – 5 Years Warranty If a product does not operate as warranted above during the applicable warranty period,...
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TVP-221H User’s Guide INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE,...
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