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Summary of Contents for Worldline S1U2
- Page 1 Integration Guide S1U2...
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Page 2: Table Of Contents
Table of content Introduction 1.1 S1U2 Payment terminal 1.2 Features 1.3 Key hardware features 1.4 Network considerations 1.4.1 Technical characteristics 1.4.2 Front 1.4.3 Rear 1.4.4 Bottom 1.4.5 Description of the interfaces 1.4.6 Power Management 1.5 Dimensions 1.6 Certifications 1.6.1 1.6.2 Other 1.6.3 UKCA 1.6.4 RCM 1.6.5 FCC 1.6.6 1.6.7 UL/ IEC 62368-1 1.6.8... - Page 3 Safety 3.1 Operating safety 3.2 Safety Recommendations 3.2.1 Integrators 3.2.2 Merchants 3.3 EC marking 3.4 Repairs and end of life The information provided in this documentation has been compiled which relate to instances of material or immaterial damage, which are with the greatest level of care. Due to further developments in the attributable to the use or non-use of the information provided and/or field of electronic payment transactions, as well as the technology, the use of incorrect or incomplete information, are excluded in prin- changes may occur that lead to deviations from these instructions. ciple insofar as no deliberate or grossly negligent misconduct may be Worldline shall, therefore, accept no liability for the up-to-dateness, proven with respect to Worldline. Please contact your account manager completeness or accuracy of the information provided in these oper- for the most up-to-date version of this document. ating instructions. Any claims for liability asserted against Worldline...
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Page 4: List Of Abbreviations
List of abbreviations Cardholder Verification Method Electro Magnetic Compatibility European Vending Association Ground Liquid Crystal Display Local Loading Tool Random Access Memory Universal Serial Bus Contactless... -
Page 5: Introduction
1 Introduction 1.1 S1U2 PAYMENT TERMINAL The cutting-edge S1U2 payment terminal is designed to 7. Remote Management: The terminal’s remote management capabilities enable businesses to monitor and update revolutionise the world of unattended service payments. This state-of-the-art payment solution seamlessly blends software, track transaction data, and perform diagnostics technological innovation with user-centric design, ensuring from a centralized platform. a secure, efficient and user-friendly payment experience. 8. Multi-Language Support. 9. Expandable Peripheral Integration: The S1U2 terminal can be equipped with an embedded barcode scanner, At its core, the S1U2 payment terminal provides advanced hardware and software components that cater to a wide to enhance its functionality and cater to specific industry range of industries, from vending machines and parking lots needs. to self-service kiosks and automated retail systems. Its 10. Its usage can be in- or outdoors, resisting to harsh sleek and compact shape harmonises with various environ- weather conditions. ments, while its robust construction ensures durability and 11. The terminals have been designed to provide a complete longevity in high-traffic settings. solution for EMV payments and can run ep2 applications from Worldline. The terminalis PCI PTS 6.x certified, SRED included. The terminal’s key features include: 1. Contactless Payments. 2. EMV Chip Compatibility. 3. Intuitive User Interface. -
Page 6: Features
1.2 FEATURES The S1U2 offers contactless, chip and magnetic card pro- Product view: cessing. The terminal is designed to fit into any kiosk thanks to an easy surface mounting installation and com- plies with EVA EPS (Standard Door Module). 1.3 KEY HARDWARE FEATURES Small footprint complies with EVA/CVS 1.3 standard for the Extended version dimensions of the Standard Door Module (SDM). The elec- • Onboard Ethernet tronic parts are foreseen with a conformal coating to support • Conformal coating you in the ATEX certification if required. Two versions have • Serial interface been developed to ensure the most cost-efficient solution in • USB C your environment. • 4G • Scanner 4G is offered per default on both versions. In addition, the terminal is equipped with a scanner for 1D Basic version and 2D code reading. Extended memory (3 GB Ram/16 GB • Onboard Ethernet Flash) is foreseen to better support you with VAS/3rp party • Serial interface developments. -
Page 7: Technical Characteristics
1.4.1 TECHNICAL CHARACTERISTICS Basic Premium Processor Crypto: ARM Cortex M3, 250 MHz Crypto: ARM Cortex M3, 250 MHz Application: Qualcom Cortex A53 Quad-Cor, Application: Qualcom Cortex A53 Quad-Cor, 1.3 GHz 1.3 GHz Memory 2 GB RAM/16 GB Flash 3 GB RAM/32 GB Flash Android 10 Android 10 Display 5" capacitive touch 5" capacitive touch TFT LCD with Capacitive Touch Panel with TFT LCD with Capacitive Touch Panel with 1280 x 720 Pixels 1280 x 720 Pixels 800NITS brightness backlight 800NITS brightness backlight Keypad No physical keypad – Touchscreen No physical keypad – Touchscreen Card reader Separated card readers Separated card readers Magstripe/Chip/NFC Magstripe/Chip/NFC Communication • RS232, USB • RS232, USB • Ethernet • Ethernet • Wi-Fi BT • Wi-Fi BT • 4G • 4G... -
Page 8: Front
1.4.2 FRONT Power LED Contactless Card Landing Zone/LCD Display Chip Card Reader Magnetic Stripe Reader Front Camera NFC Aiming LED 1.4.3 REAR Product label Serial Ethernet Port USB Type A Slot (5Vdc, 0.5A max.) USB Type C Slot (5Vdc, 0.5A max.) Important note: USB Type A Slot + USB Type C Slot: 0.5A max. Antenna Slot/4G antenna connector Chip Card Reader (CCR) Cover to access SIM and SAM slots 8a 8b GSM Micro SIM Card Slots SAM Card Slots 1.4.4 BOTTOM... -
Page 9: Description Of The Interfaces
1.4.5 DESCRIPTION OF THE INTERFACES USB device • 2 USB onboard interfaces • The device uses type A and C USB connections. SAM 1: • Cable length should not exceed 5 m. Cut corner is on the upper left side (lowest position). RS232 interfaces • The device is equipped with 2 serial interfaces via the SAM 2: add-on cable. Cut corner is on the b ottom • The connector type is RJ45 left side (upper position). PIN No Function Wake-up Insert GSM Micro SIM card into desired slot. SIM 1: Cut corner is on the upper left side (lower position). SIM 2: Cut corner is on the upper right side (upper position). Speaker Pin 1 Pin 6 The speaker is controlled by the payment application. -
Page 10: Dimensions
1.5 DIMENSIONS Product dimensions are L x W x H: 55.5 x 110.15 x 168 mm. 1.6 CERTIFICATIONS 1.6.1 Operations in the 5.15 – 5.35 GHz band are restricted to indoor usage only. 1. Safety 2. Electromagnetic compatibility IEC 62368-1:2014 EN 55032:2015+A11:2020 EN 55035:2017+A11:2020 IEC 62368-1:2018 EN IEC 62368-1:2020+A11:2020 EN 301489-1 v2.2.3:2019-11 EN 301489-3 v2.1.1:2019-03 EN 301489-17 v3.2.4:2020-09 EN 301489-19 v2.1.1:2019-04 EN 301489-52 v1.2.1:2021-11 EN 61000-3-2:2019+A1:2021 EN 61000-3-3:2013+A1:2019+A2:2021+AC:2022-01 EN 61000-4-2:2009 EN 61000-4-3:2020 EN 61000-4-4:2012 EN 61000-4-5:2014+A1:2017 EN 61000-4-6:2014+AC:2015... -
Page 11: Other
1.6.2 OTHER EN IEC 62368-1:2020 + A11:2020 IEC 62368-1:2014 IEC 62368-1:2018 1.6.3 UKCA 1. Safety 2. Electromagnetic compatibility BS EN 62368-1:2014+A11:2017 BS EN 55032:2015+A11:2020 BS EN IEC 62368-1:2020+A11:2020 BS EN 55035:2017+A11:2020 BS EN 301489-1 v2.2.3:2019-11 BS EN 301489-3 v2.1.1:2019-03 BS EN 301489-17 v3.2.4:2020-09 BS EN 301489-19 v2.1.1:2019-04 BS EN 301489-52 v1.2.1:2021-11 BS EN 61000-3-2:2019+A1:2021 BS EN 61000-3-3:2013+A1:2019+A2:2021+AC:2022-01 BS EN 61000-4-2:2009 BS EN 61000-4-3:2020 BS EN 61000-4-4:2012 BS EN 61000-4-5:2014+A1:2017 BS EN 61000-4-6:2014+AC:2015 BS EN 61000-4-8:2009 BS EN 61000-4-11:2020+AC:2020-06 1.6.4 Missing info (RCM regulation does not explicitly require specific descriptions or warnings to be included in the product manual. Here, the logo can be placed in the product manual. The RCM logo regulation is required to be larger than 3 mm height.) 1.6.5 Federal Communication Commission Interference by turning the equipment off and on, the user is encouraged Statement to try to correct the interference by one of the following... -
Page 12: Ul/ Iec 62368-1
1.6.8 DETACHABLE ANTENNA USAGE This radio transmitter [IC: 27350-S1U2001] has been types not included in this list that have a gain greater than approved by Innovation, Science and Economic Develop- the maximum gain indicated for any type listed are strictly ment Canada to operate with the antenna types listed below, prohibited for use with this device. with the maximum permissible gain indicated. Antenna Manufacturer Model Antenna Type Max Gain (dBi) Impedance (Ω) Manufacturer Model Antenna Type Max Gain (dBi) Impedance (Ω) ADVANCED WIRELESS & WWAN Dipole Antenna for 2.66 dBi 50 ohm ANTENNA INC LTE application ADVANCED WIRELESS & WLAN PIFA Antenna for 4.427 dBi 50 ohm ANTENNA INC Wi-Fi application SPORTON INTERNATION INC Loop antenna 50 ohm Note: To ensure waterproofness the S1U2 terminal installed in vending machines, parking, kiosks or gas stations requires a roof-mounted antenna. -
Page 13: Technical Characteristics
Mass 709 g Dimensions L x W x H 55.5 x 110.15 x 168 mm Power supply 48 V External power supply (via molex): 9–48 V DC Platform Android 10 Memory Basic version: 2 GB/16 GB Extended version: 3 GB/32 GB Note that memory is not upgradable after production 1.7.1 MAIN ACCESSORIES For a complete description of the supported accessories, please refer to the order list of this product. 1.7.2 S1U2 SOFTWARE The S1U2 comes with the Worldline ep2 software. More details on its functioning can be downloaded from SCS. 1.7.2.1 GENERAL S1U2 is a secure payment device built around on Android 10. 1.7.3 MAINTENANCE There is no physical maintenance button on the terminal, The software and the files for defining the parameters are to enter the maintenance mode. installed in the factory. To change the configuration, you can load the latest software from the SCS. For more information • Maintenance mode is only supported for our partners. on configuration, please contact your technical support team. • Further instruction on the software setup can be found in the Configuration Guide available on SCS. Operating life The device has MTBF 50,000 hours. Failure rate during the Configuration first 3 years is expected to be around 10%. -
Page 14: Cleaning Instructions
• From 9 Hz to 200 Hz with 10m/s² acceleration Operating and storage conditions: • From 200 Hz to 500 Hz with 15m/s² acceleration • 709 g Environment • Endurance 30 mn on each resonance frequency • Operating Temperature –20°C to 65°C • Bumps resistance: NF EN 60068-2-29. E • Storage Temperature –35°C to 70°C operating Each direction, 500 drops 1/2 sinus 25 g – 6 ms • Humidity 5% to 90% non-condensing • Storage Humidity 5% to 90% non-condensing Natural events: • Water and dust resistant IP65 (S1U2 front face only). Operating conditions: • Relative humidity: 5% to 90% non-condensing at 65 °C Degradation specification: • External temperature range: –20 °C to +65 °C • Vandal resistant: IK10 • Certified anti-tamper and attack resistant • Drop: –0.8 m on concrete Storage conditions: • 5% to 90% non-condensing at 70 °C • External temperature range: –35 °C to +70 °C... -
Page 15: Product Installation
2 Product installation This document provides a guideline for operating and configuring Castles S1U2 terminal. The scope of this document includes setting up the terminal, basic operation, application lifecycle, and some advanced features. 2.1 REGULATORY INSTRUCTIONS FOR USAGE Before using the terminal, please check if it has been disas- • Static electricity may occur in some places (such as sembled, modified or if it shows any abnormalities. If yes, where you use a carpet). please do not use. • Please do not leave it in the sun for a long time. • Please operate the unit carefully as it is a precision • Please stay away from strong electromagnetic waves. i nstrument. Do not apply impact, do not drop or do not (Example) Microwave ovens, magnets, shoplifting pre- put heavy objects on top of the terminal. vention devices, high-voltage wires, automatic doors, • Do not attach dust, oil, etc. to a part of the power communication antennas, etc. t erminal. Also, do not scratch. • Condensation can occur when moving from a cold place to a warm place. If condensation occurs, do not use the unit until the connected water droplets evaporate. 2.2 PROFESSIONAL INSTALLATION REQUIREMENTS Worldline only sells its products to qualified partners and Partners, resellers, and integrators must have qualified integrators. These are responsible for the professional e lectronics engineers to be able to install or integrate our resale, integration and installation of these products into products. -
Page 16: Product Rating Plates
The terminals are designed for unattended usage both in- and – T o avoid reflections and to guarantee readability, do not expose the display to direct sunlight. outdoors. Electrical installations where the S1U2 terminals are installed, must comply with local and regional codes for – F or the security of the cardholder, make sure that office and residential electrical wiring such as International PIN privacy is guaranteed. – L ocate the display outside the field of vision of Electrotechnical Commission (IEC). c ameras, mirrors and away from stairs. Finding a proper location is an important aspect for installing • Check all local regulations and requirements for PIN the S1U2 terminal. p rivacy. There is information about this topic in the S1U2 Security Policy, available on the PCI website. Please follow the guidelines listed here and also check the local requirements: Important note: It is required to use ESD protective clothing • Select a location on the machine that is conveniently while handling these devices. accessible on the front side. Make sure that: The S1U2 is compliant with the current applicable PCI PTS security requirements. Upon receipt of your terminal, you – The S1U2 terminal fit in the mounting position – The display faces the cardholder and is clearly visible should check for signs of tampering of the equipment. It is – The display is readable strongly advised that these checks are performed regularly after receipt. You should check, for example: That the reader... -
Page 17: Procedure For Product Installation
2.6 PROCEDURE FOR PRODUCT INSTALLATION 2.6.1 PACKAGE CONTENT Upon receipt of your order, please check that the box is • Power adaptor, DC jack conversion- and LAN cables are received without any damage. Check also unusual wiring, if accessories and should be ordered separately. such is the case, do not install the terminal and return it to Worldline. • S1U2 Unattended Payment Terminal • Mounting Hardware • Add-on cable with MDB molex plug and 2 serial i nterfaces/IO cable 2.6.2 SYSTEM REQUIREMENTS • Worldline configuration instruction containing – a valid Terminal identifier (TID) – a valid Worldline merchant account. (merchant ID) – t erminal password • A stable and reliable internet connection. • Power outlet for the payment terminal. 2.6.3 MOUNTING INSTRUCTIONS The terminal needs to be surface mounted in a vertical position. It complies with the EVA standard using a mounting plate to be positioned at the inside of the machine. -
Page 18: Eva Mechanical Standard
2.6.4 EVA MECHANICAL STANDARD A standard mounting plate is delivered to mount the device in a panel of 3 mm or less. For panels > 3 mm thickness, a custom-made spacer needs to be used. These spacers will not be provided by Worldline. The dimensions are given in mm. - Page 19 To ensure a watertight installation, it is important to use the silicon gasket and position it correctly between the terminal and the machine panel. Make sure that the panel is clean before positioning the terminal into its position. The terminal always needs to be positioned vertically from the ground. Product gasket To ensure the IP ratings, the gasket must be assembled correctly. IP rating is related to front face only: S1U2 is IP65 Installation Preparing the terminal Antenna mounting Step 1: Make sure that the device is not powered. Step 1: Remove the antenna tool from the rest position Step 2: R emove the plastic cover at rear bottom of the Step 2: Screw the antenna on the relevant connector t erminal Step 3: Place the antenna tool again at the right position Step 3: I nsert the SIM when appropriate, please follow the described procedure above. Step 4: Put the cover back in place Step 5: S crew the two screws using torque: Fastener torque reference value 3.5 ± 0.3 kgf.m)
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Page 20: S1U2 Product Installation
2.6.5 S1U2 PRODUCT INSTALLATION The label with PCI hardware version number must be visible Caution It is important that the device footprint surface on the kiosk from the inside once the device is installed. must be flat and cleared of any holes and burrs to prevent The centreline of operating controls or input/output compo- from dust and water penetration into the kiosk (IP65 stand- nents must be at least 400 mm above the ground. ard). Rubber at the rear of the product guarantees waterproof- ness between the EVA plate and the product. Waterproof- ness between the EVA plate and the kiosk panel should be guaranteed by the rubber on the EVA plate. 2.6.6 INSTALLING THE ALL-IN-ONE TERMINAL Step 3: Cabling If you are going to install a 4G comm-box board and antenna, prepare the vending machine first. After mounting the terminal into the vending machine, c ontinue by connecting the communications cables. If you are going to install a SIM card or 4G comms board, complete this task before installing the comm-box on the Step 4: Powering the devices terminal and before mounting the terminal in the vending Plug in the power plugs and wait for the terminal to be machine. booted. Step 1: Check the gasket positioning... -
Page 21: Operating Safety
3.1 OPERATING SAFETY Keep the S1U2 terminals away from extensive heat, fire, Never: high voltage, radiation, shocks and abrasive chemicals. • Drop, throw, slam or vibrate the terminals • Let oil, water or other liquids enter the terminals To guarantee safe operation of the S1U2 terminal, make sure: • Use extension cables to extend the power cable between • The terminals are firmly fixed in the kiosk/vending the power adaptor and the S1U2 terminals machine and are correctly wired and powered • Connect any unused cables to the S1U2 terminal • The kiosk/vending machine on which the S1U2 terminals • Store, install or use the S1U2 terminal are mounted is protected from dust, strong sunlight, rain, – N ear any source of excessive voltage fluctuation, wind and flying parts (e.g. stones thrown up by passing e lectromagnetic fields or microwave radiation traffic) (e.g. electric motors or high-frequency devices) • The operating temperature of the terminals remains – I n a deep freeze or a defrosting system between –20 °C and 65 °C • Store the S1U2 terminals near food, or near explosive... - Page 22 3.2.2 MERCHANTS For security reasons, merchants are advised to check their • The terminal does not display warning messages • There is no visible damage to the housing S1U2 terminals every working day and make sure that: • There are no signs that any unusual cables are connected • The serial number of the terminal (label) matches the anywhere on the terminal inventory • There are no foreign objects in any of the card readers 3.3 EC MARKING EC standard compliance marking certifies that the product Radio: ETSI EN 300 330-1 V2.1.1 – Electromagnetic compa- conforms to the following harmonised standards: tibility and Radio spectrum Matters (ERM); Short Range Devices (SRD) Audio/video, information and communication technology equipment – Part 1: Safety requirements IEC/EN 62368-1: EMC: ETSI EN 301 489-1 V2.1.1, ETSI EN 301 489-3 V2.1.1 – 2014 Electromagnetic compatibility and Radio spectrum Matters (ERM); Electro Magnetic (EMC) standard for radio equipment RE Directive 2014/53/EU. The Radio Equipment Directive and services. 3.4 REPAIRS AND END OF LIFE Any maintenance and actions beyond what is described in T he associated symbol means that WEEE and this manual must be carried out by Worldline or an approved waste batteries must not be thrown away but service centre. Contact your vendor for information on how c ollected separately and recycled.
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