Page 1 The On-Screen Menus and the Remote Control Arrow Buttons ® To navigate the DIRECTV DVR’s on-screen menus, use the DIRECTV DVR remote control’s arrow buttons to move the highlight bar onto the option you want, then press SELECT. The LEFT arrow button often takes you to a previous screen.
Page 2: Live Tv (Including Satellite Signal)
Window Press GUIDE to see the DIRECTV Advanced Program Guide™, then Press the DIRECTV button once to go to DIRECTV Central, or twice to press INFO (while the guide is visible) to see Guide Options and go to the Now Playing List.
Page 3 Welcome to DIRECTV...
Page 4 TOCOM 16390140 ©2004 DIRECTV, Inc. DIRECTV, the Cyclone Design logo and Advanced Program Guide are trademarks of DIRECTV, Inc. All rights reserved. DIRECTV, 2230 East Imperial Hwy., El Segundo, CA 90245. TiVo, the TiVo logo, TiVolution, Overtime Scheduler, Ipreview, the Instant Replay logo, the Advance logo, and the TiVo and Smile design are registered trademarks of TiVo Inc.
Page 5: Welcome To The Directv Family
DIRECTV DVR. Now you can enjoy the best and widest variety in digital entertainment with the added convenience of digital video recording, all in one receiver.
Page 6: Table Of Contents
Tour 2: DIRECTV Advanced Program Guide™ ........
Page 7 Messages from DIRECTV ........
Page 8 DIRECTV PROTECTION PLAN ........
Page 9: Using This Guide
Time/Channel.” This note means you can find Record by Time/ Record Record by Channel, the screen being discussed, by going to DIRECTV Central (press the DIRECTV button on your remote control) and selecting Pick Programs to Record, then Record by Time/Channel.
Page 10: Getting Started
The TiVo Logo. As you use your DIRECTV DVR, you’ll see the TiVo logo in places like the Now Playing List and Suggestions. Your new DVR incorporates the latest DVR technology from TiVo. This means you have access to exclusive TiVo features such as ™...
Page 11: Chapter 1: Connecting
HAPTER Connecting Overview Useful Terms Cables and Accessories Setup Examples...
Page 12: Overview
As TVs have acquired more features, and new devices have been created to work with your TV, it may seem that everything has become more complex. You may have a VCR, a DVD player, and a game system connected to your TV, in addition to your DIRECTV ®...
Page 13 DVR as well as one to an existing receiver for your second TV. cable channels and watching DIRECTV ® Using an Antenna or Cable Connection in Addition to DIRECTV Programming channels, see the connection example in If you have an antenna or cable connection in addition to your satellite dish antenna, you...
Page 14: Useful Terms
Satellite Receiver. A satellite receiver does what its name suggests and more. It “receives” the signal from your satellite dish antenna, then translates it into a signal your TV can understand, then sends pictures and sound to your TV. Your DIRECTV ®...
Page 15 DVR will not work unless you have connected a multiswitch with at least four inputs and two outputs. Access Card. Your access card contains information about your DIRECTV programming D I R E C T V subscription. It must be properly inserted and activated for your DVR to work.
Page 16 C h a p t e r 1 C o n n e c t i n g also be used to drive two or more loud speakers for a theater-like audio experience. It may also offer features such as Dolby Digital audio. Dolby Digital Audio.
Page 17: Cables And Accessories
C a b l e s a n d A c c e s s o r i e s Cables and Accessories In addition to your television and the equipment that shipped with this DIRECTV ® (shown below), you’ll need a satellite dish antenna —...
Page 18 C h a p t e r 1 C o n n e c t i n g Choosing Audio and Video Cables Sounds and pictures travel through cables. The choice of cables may seem overwhelming, Composite A/V cable and jacks but they all perform the same function: they transfer sounds and pictures to your TV at (red) varying levels of quality.
Page 19: Setup Examples
Setup Examples To meet FCC requirements, Before you begin, make sure that all of your equipment is turned off and your shielded cables are required to DIRECTV ® DVR is unplugged. connect the DVR to your other equipment. Your equipment has connectors, or jacks, where cables can be connected. Some jacks are See the FCC Information on page 129.
Page 20 C o n n e c t i n g Basic Setup: Connecting your DVR to your satellite dish and your TV The audio/video cables shown here are for example only. Use the ® DIRECTV best connections available on your equipment. For help choosing cables, see page 8. Television...
Page 21 Take the Access Card out of its envelope and insert it into the slot on the DVR’s front panel as shown in the diagram to the right (with the gold chip down). Stop when the card makes contact with the back of the slot. To watch DIRECTV channels, you must ®...
Page 22 Variation 1: Adding an A/V receiver with Dolby Digital audio The audio/video cables shown here are for example only. Use the best connections available on your equipment. For help choosing cables, see page 8. ® DIRECTV A/V Receiver Television VIDEO INPUTS VIDEO OUTPUTS AUDIO INPUTS Video...
Page 23 Take the Access Card out of its envelope and insert it into the slot on the DVR’s front panel as shown in the diagram to the right (with the gold chip down). Stop when the card makes contact with the back of the slot. To watch DIRECTV ®...
Page 24 Television Agreement for information about ® private viewing of DIRECTV Service. Restrictions related to recording third party content can be found in the DIRECTV DVR Service Agreement. Both are Video Audio Antenna available at DIRECTV.com and in your first A/V INPUTS...
Page 25 S e t u p E x a m p l e s Before adding a VCR, see page 10 for Basic Setup instructions. The DIRECTV ® DVR has two sets of A/V Output jacks. You may have used one set (labeled Output 1) when you completed the Basic Setup steps on page 10.
Page 26 Variation 3: Adding a second TV program source (antenna or cable) Before you begin: Connect your DVR to your satellite dish and your TV before adding a second TV program source. See page 10 for Basic ® DIRECTV Setup instructions. Television Video Audio Antenna...
Page 27 While you are watching antenna or cable channels, the DVR will record any programs you have scheduled on DIRECTV ® channels. When you want to watch video from your DVR again, press the DIRECTV button on the DVR remote. Then change your TV’s input setting until you see DIRECTV Central.
Page 28 C h a p t e r 1 C o n n e c t i n g...
Page 29: Chapter 2: Guided Setup
HAPTER Guided Setup Overview Satellite Dish Guided Setup Activate Services Phone Setup...
Page 30: Overview
Remote Control” on the inside front cover of this guide. Welcome. When you first turn on your DIRECTV DVR, you will see a screen that says “Welcome. Powering up...” followed by the Welcome screen. Read the screen, then press SELECT to start Guided Setup.
Page 31: Satellite Dish Guided Setup
S a t e l l i t e D i s h G u i d e d S e t u p Satellite Dish Guided Setup Satellite Dish Guided Setup tells the DIRECTV ® DVR what type of satellite dish antenna...
Page 32 C h a p t e r 2 G u i d e d S e t u p Satellite Connections. If you connected a Coaxial RF cable to each of the DIRECTV DVR “Satellite In” jacks, select “Two cables.” If you connected only one Coaxial RF cable (to the “Satellite In 1”...
Page 33 S a t e l l i t e D i s h G u i d e d S e t u p You can check signal strength while you adjust the position of your satellite dish antenna. The signal strength meter on this screen provides audio feedback—a tone that becomes higher pitched as the signal gets stronger.
Page 34 G u i d e d S e t u p Program Guide Data. Over the first 1 to 2 days, the DIRECTV DVR will gather and process up to two weeks of program information from the DIRECTV satellites. Program information includes program titles, times, channels, program descriptions, and more.
Page 35: Activate Services
DVR before you call. Also, be sure to tell your front of the DVR. See the setup examples customer care agent that you have a “DIRECTV DVR” and that you also want to in Chapter 1 for details.
Page 36: Phone Setup
45 seconds, then pick up the phone again to get a dial tone. DVR Service Terms. This screen appears after the Final Steps screen. The DIRECTV Service Agreement is printed on your first monthly statement from DIRECTV. We encourage you to read it.
Page 37 When you see the message “Acquiring Satellite Information,” you can press the DIRECTV button on the remote control to go directly to DIRECTV Central. From DIRECTV Central, programs in your DVR’s Now Playing List are always available.
Page 38: Directv Central
G u i d e d S e t u p DIRECTV Central Almost everything you do with the DVR service starts from DIRECTV Central. You can set up recordings, watch live TV or recorded programs, read messages from DIRECTV, and access Showcases featuring entertaining and informative video clips.
Page 39: Chapter 3: The Basics In 5 Short Tours
HAPTER The Basics in 5 Short Tours Tour 1: Play with Live TV Tour 2: DIRECTV Advanced Program Guide™ Tour 3: Find and Record Your Favorite Programs Tour 4: Find New Programs Tour 5: Now Playing List Cool Things You Can Do...
Page 40: Tour 1: Play With Live Tv
C h a p t e r 3 T h e B a s i c s i n 5 S h o r t T o u r s Tour 1: Play with Live TV In this tour, you’ll take a look at how you can control live TV. So grab your remote! Chan First, press the PAUSE button—the program you’re watching pauses.
Page 41 T o u r 1 : P l a y w i t h L i v e T V Status Bar Press PAUSE or PLAY to see the status bar. It shows a one-hour period. The green segment is the portion of the current hour that has been saved by your DIRECTV ® DVR.
Page 42: Tour 2: Directv Advanced Program Guide
C h a p t e r 3 T h e B a s i c s i n 5 S h o r t T o u r s Tour 2: DIRECTV Advanced Program Guide ™ While you’re watching live TV, the Advanced Program Guide lets you see what’s on, change channels, schedule recordings, and more.
Page 43 T o u r 2 : D I R E C T V A d v a n c e d P r o g r a m G u i d e ™ First, create a list of favorite channels. Press the DIRECTV button to see DIRECTV Central.
Page 44: Tour 3: Find And Record Your Favorite Programs
What’s more, if you have not changed the channel for a while, your DIRECTV DVR will add to your recording whatever part of the program it has already saved, up to 30 minutes. Your DVR also provides many ways to quickly search large numbers of programs, find your favorites, and schedule recordings in advance.
Page 45 To Do List. Press select to return to the To Do List. To cancel an entire Season Pass, go to DIRECTV Central, then “Pick Programs to Record,” then “To Do List.” Select a program, then select “Cancel/edit the Season Pass.”...
Page 46: Tour 4: Find New Programs
™ in the Channels You Receive list ™ button. Then go to DIRECTV Central and select Pick Programs to Record, then can be recorded as Suggestions. ™ Suggestions. Suggested programs based on your THUMBS ratings are listed here. (If you don’t see programs yet, come back later—it may take a few hours the first time.) You can...
Page 47 Showcases is updated during your DVR’s regular connections to the DVR service, so you won’t see this selection on DIRECTV Central until after its first regular connection. ®...
Page 48: Tour 5: Now Playing List
T h e B a s i c s i n 5 S h o r t T o u r s Tour 5: Now Playing List Your DIRECTV ® DVR can record many hours of programming—enough to fill a slew of video tapes! Fortunately, it also labels and organizes all those saved programs.
Page 49: Cool Things You Can Do
C o o l T h i n g s Y o u C a n D o Cool Things You Can Do Record two programs at the same time with Dual Tuner! Your DIRECTV ® DVR has two tuners—which means it can record programs on two channels at the same time. To activate both tuners, both Satellite In jacks on the back of the DVR must be connected to cables from your satellite dish antenna (or a multiswitch), and you must choose the “Two...
Page 50 The Star and the Clapboard. You will occasionally see a yellow star ( ) on DIRECTV Central. The star signals a new selection that may change the next time you visit. Depending on the selection, it may allow you to record a program, watch a preview, or go to a special Showcase.
Page 51: Chapter 4: Pick Programs To Record
HAPTER Pick Programs to Record Season Pass, Recording Options, To Do List Using the Guide to Find Programs Find Your Favorite Programs Find Programs That Match Your Interests ® Pay Per View and DIRECTV On Request...
Page 52: Season Pass, Recording Options, To Do List
It is totally automatic and easy to set up. Just select a Pass Manager. See page 45. program (from the DIRECTV Advanced Program Guide , or from search results) and choose “Get a Season Pass.”...
Page 53 S e a s o n P a s s , R e c o r d i n g O p t i o n s , T o D o L i s t program violates a Parental Control. If it does, the DVR requires the current password to continue.
Page 54 C h a p t e r 4 P i c k P r o g r a m s t o R e c o r d Recording Options include: • Keep At Most. This option sets the maximum number of episodes to be saved—useful for keeping only the most recent nightly news or only a few of your kids’...
Page 55 Season Pass Manager. To do this, go to DIRECTV Central, then select Pick Programs to Record, then Season Pass Manager. Changing the priority order. If you don’t change priorities in the Season Pass Manager, repeating recordings are prioritized by the order they were set up: the first has highest priority, and so on.
Page 56 The To Do List shows all your scheduled recordings and lets you cancel or edit them. To view it, go to DIRECTV Central, then Pick Programs to Record, then To Do List. Individual recordings are marked with a single checkmark ( ) to the left of the program title.
Page 57 Program Information screen. You could choose “View upcoming episodes” to find an episode that doesn’t conflict with anything else, or change Recording Options, which may allow the program to be recorded. DIRECTV Central Pick Programs to Record To Do List...
Page 58: Using The Guide To Find Programs
To see Guide Options, press ENTER while the guide is displayed. Available options are: Channels. Choosing a list here selects the channels displayed in the guide. The three channel lists are: • All. This is the default list. It displays all DIRECTV ® channels. •...
Page 59 U s i n g t h e G u i d e t o F i n d P r o g r a m s highlight them. In addition, if a channel has no programs in the selected category within six hours of the time on the guide, the guide will not show that channel.
Page 60: Find Your Favorite Programs
Browsing a category. You can browse through all of the programs in any category and sub-category. Numbers come before letters, so to start from the top of the list, enter a zero. “6 O’Clock News.” DIRECTV Central Pick Programs to Record Search By Title...
Page 61 RIGHT arrow to bring up the list of programs and move to the list at the same time). When you find a program you want to record, highlight it and press SELECT to bring up the Program Information screen. DIRECTV Central Pick Programs to Record Record by Time or Channel...
Page 62 5. When you find a program you want to record, highlight it and press SELECT to bring up the Program Information screen. Then you can view upcoming episodes, set up a Season Pass, or record an individual showing. DIRECTV Central Pick Programs to Record Record by Time or Channel...
Page 63 The recording will be named with a “best guess” based on program guide listings for that time and channel. This will help you find your program later in the To Do List or Now Playing List. DIRECTV Central Pick Programs to Record Record by Time or Channel...
Page 64: Find Programs That Match Your Interests
(You could also find this movie by making a Keyword WishList for the movie’s title and year. In that case, the keyword entry might look like this: “THE FRIGHT” 1986.) DIRECTV Central Pick Programs to Record Search Using a WishList...
Page 65 If you set up an auto-recording WishList search for sports broadcasts, consider using the Overtime Scheduler (described on see page 44) to make sure you don’t miss the most exciting part of the game! DIRECTV Central Pick Programs to Record Search Using a WishList...
Page 66 (in the keypad under the letter W). If an actor or director is not listed, and none of their programs are in the Program Guide, try a Keyword WishList. DIRECTV Central Pick Programs to Record Search Using a WishList...
Page 67 Be as specific as possible. For example, do not use keywords like TH*. There will not be enough room to show all the results of a keyword that is too general. DIRECTV Central Pick Programs to Record Search Using a WishList...
Page 68 For dollar signs ( $ ) substitute the letter S. For example, to find “$50,000 Chance,” use S50000. (In Search by Title, skip the dollar signs to find these titles.) DIRECTV Central Pick Programs to Record Search Using a WishList...
Page 69 Just select the WishList, then select “Edit WishList.” Program Information screen. You will not be charged for such recordings. DIRECTV Central Pick Programs to Record Search Using a WishList...
Page 70: Pay Per View And Directv ® On Request
P i c k P r o g r a m s t o R e c o r d Pay Per View and DIRECTV ® On Request DIRECTV offers up to 55 different pay per view choices each day, plus unique recording opportunities through DIRECTV ® On Request.
Page 71 ® P a y P e r V i e w a n d D I R E C T V O n R e q u e s t The pay per view Program Information screen gives you the following options: •...
Page 72 Purchases Screen. You can review your pay per view activity using the Purchases screen. You can also use this screen to cancel purchases of pay per view events that have not yet aired. From DIRECTV Central, select Messages & Setup, then Purchases. See page 79.
Page 73 O n R e q u e s t DIRECTV On Request The DIRECTV On Request service makes it easy for you to find and record new and exciting shows. You can find programs through the DIRECTV On Request service either by browsing the On Request screen, or by using Search by Title.
Page 74 C h a p t e r 4 P i c k P r o g r a m s t o R e c o r d...
Page 75: Chapter 5: Watching Live Tv And Recorded Programs
HAPTER Watching Live TV and Recorded Programs Using the Control Buttons Status Bar Channel Banner Watching Live TV Watching Programs from Now Playing Save to VCR Music Channels...
Page 76: Using The Control Buttons
W a t c h i n g L i v e T V a n d R e c o r d e d P r o g r a m s Using the Control Buttons When you fast forward too far, Part of the fun of watching programs with your DIRECTV ® DVR is using the pause, press INSTANT REPLAY to rewind instant replay, and slow motion features.
Page 77: Status Bar
S t a t u s B a r Status Bar When you press PLAY, PAUSE, FORWARD or BACK, the status bar appears on the lower part of your screen. In live TV, the status bar represents one hour (notice the white tick marks every 15 minutes).
Page 78: Channel Banner
C h a p t e r 5 W a t c h i n g L i v e T V a n d R e c o r d e d P r o g r a m s Channel Banner The channel banner appears at the top of the screen when you change channels or press Pressing the RIGHT arrow cycles through...
Page 79: Watching Live Tv
TV at any time, press the LIVE TV button on your remote. You can also select Watch Live TV from DIRECTV Central. If you’ve used the pause, rewind, slow, or instant replay features and are “behind” live TV, press ADVANCE to catch up.
Page 80 You can use the pause, fast forward, instant replay, and slow motion features on either of the two current channels. The DIRECTV Advanced Program Guide While you are watching live TV, the Advanced Program Guide ™...
Page 81: Grid Guide
W a t c h i n g L i v e T V The following icons may appear Grid Guide Title, date, time the program airs, and beside programs in the guide: other applicable information (rating, alternate audio, CC, Dolby Digital) Program description This appears beside pay per view and Thumb rating...
Page 82: Watching Programs From Now Playing
To go to the Now Playing List, press the DIRECTV button on your remote control twice, or press the LIST button. As soon as a recording begins, the program’s title appears in the Now Playing List. You can watch any program in the Now Playing List, even one that is still recording.
Page 83 A note at the bottom of Now Playing tells you which sorting option you are using • Each television series with more than one recorded episode; and whether groups are on. • Each package recording from DIRECTV ® On Request;...
Page 84 C h a p t e r 5 W a t c h i n g L i v e T V a n d R e c o r d e d P r o g r a m s •...
Page 85: Save To Vcr
S a v e t o V C R Save to VCR If you have a VCR, you can save a program from the Now Playing List to a videotape. You can use the “Save to VCR” Save to VCR happens in real time, so if a program is two hours long, it will take two hours feature with a DVD recorder;...
Page 86: Music Channels
W a t c h i n g L i v e T V a n d R e c o r d e d P r o g r a m s Music Channels Some DIRECTV ® channels feature continuous music. You can tune to a music channel just as you would any other channel.
Page 87: Chapter 6: Messages And Setup
HAPTER Messages and Setup Messages from DIRECTV Purchases Settings Phone Setup Remote Control Settings System Test Troubleshooting Restart or Reset System Standby...
Page 88: Messages From Directv
M e s s a g e s a n d S e t u p Messages from DIRECTV From time to time DIRECTV may send you messages about updates to your service and other important notices. These messages are important, useful, and easy to find. When your DIRECTV ®...
Page 89: Purchases
P u r c h a s e s Purchases The Purchases screen displays a list of all pay per view and DIRECTV ® On Request programs you have purchased. To see the Purchases screen, press the DIRECTV button, then select Messages & Setup, then Purchases. Each program is marked with its date and time, and is designated “Upcoming,”...
Page 90: Settings
With the selections in Settings, you can customize the DVR to work more to your liking. To view the available options, press the DIRECTV button on the remote to go to DIRECTV Central and select Messages & Setup, then Settings.
Page 91 DVR receives information for all channels available through DIRECTV. You may not subscribe to all of these channels, so to make it easier for you to find and record programs on channels you do receive, you can set up custom channel lists.
Page 92: Parental Controls
Parental Controls.” Or, you can put the DVR into Standby, then exit Standby mode. To do this, press the DIRECTV button and select Standby, or press the Standby button on the DVR’s front panel. To exit Standby, press the DIRECTV or LIVE TV button.
Page 93 From Parental Controls, select Rating Settings, then enter the password and press SELECT. Select Block by TV Content. A list of categories appears on the next screen. Select a category (for example, V-Violence). DIRECTV Central Messages & Setup Settings Parental Controls...
Page 94 You can highlight a specific channel by entering its channel number with the number buttons on the remote. 3. When you’re done, press the RIGHT or LEFT arrow to return to Parental Controls. Your changes are saved automatically. DIRECTV Central Messages & Setup Settings Parental Controls...
Page 95 SELECT. When Parental Controls are turned off, the password is Controls, so that another person in your deleted and anyone can view any programs or watch any channels. household does not choose a new password. DIRECTV Central Messages & Setup Settings Parental Controls...
Page 96 It contains little or following: graphic violence (V), explicit sexual activity (S), or crude, no violence, sexual dialogue, or situations; and no strong language. indecent language (L). DIRECTV Central Messages & Setup Settings Parental Controls...
Page 97 To be sure you receive all of your channels, you should check signal strength on all transponders. A transponder is a piece of radio equipment on a satellite. The DIRECTV transponders receive information from DIRECTV and rebroadcast it to your satellite dish antenna.
Page 98 If your signal strength is low, see “Satellite Signal Troubleshooting,” on see page 24. Time Zone / Daylight Savings. DIRECTV sets the time on your DVR to be accurate at your billing address. If you temporarily move the DVR to a new location, you can change the time zone here.
Page 99 16:9 Screen - 16:9.” Doing this allows programs transmitted in a wide screen format to fill the wider screen. The default setting is “Standard Screen - 4:3.” Standard Screen Wide Screen DIRECTV Central Messages & Setup Settings Suggestions or Video...
Page 100: Phone Setup
M e s s a g e s a n d S e t u p Phone Setup The DVR makes brief, periodic connections to DIRECTV and to the DVR service to ensure that your DVR receives updates to the DVR service. A connection to a standard phone line is also required for pay per view functionality.
Page 101 To test your new dial-in number, select “Test Phone Connection Now.” The Test Phone Connection screen appears and a test phone call begins. When the call completes, you should see the message “Test Succeeded!” Press SELECT to return to Phone Dialing Options. DIRECTV Central Messages & Setup Settings Phone Setup...
Page 102 (on your computer or other device), that call may be disrupted if the DVR attempts to call the DVR service. If you have a standard dial tone, and ‘Phone Avail.’ Detection is off, turn on Dial Tone Detection (below). DIRECTV Central Messages & Setup Settings...
Page 103 Restore previous options. The DVR must make a successful test phone call before it will accept changes to Phone Dialing Options. If you want to restore your previous dialing options and continue past this screen without making a test phone call, select “Restore previous options.” DIRECTV Central Messages & Setup Settings Phone Setup...
Page 104: Remote Control Settings
Guided Setup. The DIRECTV remote will already work with your DVR. You can also program some buttons on the remote to control your TV and/or A/V receiver (your stereo system).
Page 105 R e m o t e C o n t r o l S e t t i n g s Programming the TV POWER, VOLUME, MUTE, and TV INPUT Buttons 1. Go to the Remote Control Setup screen. Press the DIRECTV button. Select Messages & Setup, then Settings, then Remote Control. Choose which device or...
Page 106 A/V receiver volume To Control: and mute volume, and mute and mute only TV PWR and TV Input and TV PWR and MUTE and Press the: DIRECTV buttons DIRECTV buttons DIRECTV buttons DIRECTV buttons DIRECTV Central Messages & Setup Settings Remote Control...
Page 107 TV or A/V receiver’s remote to turn those devices on and off, and to control the volume. DIRECTV Central Messages & Setup Settings...
Page 108 1. Prepare the remote control. Point the remote away from your DVR. Press and hold the TV POWER button and DIRECTV button simultaneously until the red light at the end of the remote control comes on, remains steady, then stays on when you release the buttons.
Page 109 3. Point the remote control away from the DVRs, and cover the front end of the remote with your hand. Press and hold the PAUSE and DIRECTV buttons until the red light at the end of the remote control comes on and stays on when you release them.
Page 110: System Information
DVR service, and the DVR’s storage capacity. You’ll need some of this information if you call Customer Care for support. You can use CHAN UP/DOWN to move through the information on this screen. DIRECTV Central Messages & Setup System Information...
Page 111: System Test
You can also see the ID Number for your DIRECTV access card on this screen. The tests begin as soon as the screen appears. If the tests succeed, press SELECT to return to Recorder & Phone Setup. If the tests fail, press SELECT to retry them or LEFT arrow to return to Recorder &...
Page 112: Troubleshooting
Satellite Troubleshooting This screen provides basic information about connections to your satellite dish antenna and dual tuner, and has some troubleshooting steps. Use CHAN UP/DOWN to see all of the text on the screen. DIRECTV Central Messages & Setup Troubleshooting...
Page 113: Restart Or Reset System
To Do List and setup information, including the Channels You Receive and Favorite Channels lists. It also clears the current password and resets Parental Controls to the factory specified default. Completing this process may take over an hour. DIRECTV Central Messages & Setup Restart or Reset System...
Page 114: Standby
• Programs that are recording or scheduled to record will record in standby mode. To turn off standby mode, press the DIRECTV button or the LIVE TV button on your remote control, or on the DVR’s front panel. DIRECTV Central...
Page 115: Chapter 7: Troubleshooting
HAPTER Troubleshooting Contacting Customer Care Troubleshooting...
Page 116: Contacting Customer Care
..............122 2. Use online support. You will find all of the most up to date information about DIRECTV products and services at the DIRECTV website, DIRECTV.com.
Page 117: Questions About Getting Started
• Press the DIRECTV button, then select Messages & Setup, then Settings, then Satellite, then Auto-Detect Satellite Information. The screen will warn you not to proceed unless you have been instructed to do so by a customer care representative. In this instance, it is...
Page 118: Questions About Live Tv (Including Satellite Signal)
If you have Dual Tuner enabled, you can record one program while watching another. See page 5 for information about Dual Tuner. • If you have an antenna or cable signal in addition to DIRECTV ® service, you can watch programs carried by that signal—without the DVR service—while your DVR is in standby mode.
Page 119 Q u e s t i o n s A b o u t L i v e T V ( I n c l u d i n g S a t e l l i t e S i g n a l ) still want to see, you shouldn’t change the channel.
Page 120 DVR are secure. • If multiple channel changes do not work, try restarting your DVR. From DIRECTV Central, choose “Messages & Setup,” then “Restart or Reset System,” then “Restart the Recorder.” Follow the instructions on the screen to restart the DVR.
Page 121 • You may be able to fix the problem yourself. Try restarting the DVR: From Messages & Setup select Restart or Reset System, then Restart the Recorder. If you cannot fix the problem, call DIRECTV Customer Care at 1-800-DIRECTV (1-800-347-3288).
Page 122: Questions About Pick Programs To Record
Your DVR may not have all its program guide data yet. When you first begin to use your DVR, it begins to download guide information from the DIRECTV satellites. It takes a day or two before complete information (up to 14 days) is available for you to use.
Page 123 VCR. See page 75. How do I check the upcoming programs that I’ve scheduled to record? • From DIRECTV Central, select Pick Programs to Record, then To Do List. How do I cancel a recording? • If you change the channel while a program is recording, you will be given the option to cancel the recording.
Page 124 If this happens, you can check Recording History for an explanation why the program did not record. Recording History is the first selection available in the To Do List. From DIRECTV Central, select Pick programs to record, then To Do List. Here are some reasons why a program may not be available in the Now Playing List: •...
Page 125 Q u e s t i o n s A b o u t P i c k P r o g r a m s t o R e c o r d I haven’t recorded enough programs to fill my DVR, but when I try to record more programs, there isn’t room. •...
Page 126: Questions About Parental Controls
Parental Controls screen (see page 82), or by putting your DVR in standby mode and then taking it out of standby. I’ve lost my password for Parental Controls. What should I do? • If you have lost your password, you can call DIRECTV Customer Care at the phone number provided on the back of this guide.
Page 127: Questions About The Dvr's Phone Connection
DVR and the wall jack. • Try another local dial-in number from the Phone Dialing Options screen. To get to Phone Dialing Options: from DIRECTV Central, select Messages & Setup, then Settings, then Phone Setup, then “Edit phone settings.”...
Page 128 Why does the DVR have to be connected to a phone line? Do I need to keep the phone connected all the time? • The DVR should be plugged in to a land-based phone line at all times to receive the DVR service and DIRECTV ®...
Page 129: Questions About Audio
• There may be an alternate language selected in Audio Settings. To check, press the DIRECTV button; then select Messages & Setup, then Settings, then Audio, then Audio Language. Make sure the language selected is the one you want to hear.
Page 130: Questions About Pay Per View
If the program exceeds a limit set with Parental Controls, and Parental Controls are on, you will need a password to view it. • If you are attempting to order a pay per view selection with your remote control and cannot, call DIRECTV Customer Care at the number provided on the back of this guide.
Page 131: Questions About The Remote Control
Q u e s t i o n s A b o u t t h e R e m o t e C o n t r o l Questions About the Remote Control My remote control doesn’t work with my television. •...
Page 132: Questions About The Directv Dvr With Tivo Service
• At DIRECTV, we absolutely respect and guard your right to privacy. We have a privacy policy that maintains complete viewer confidentiality. DIRECTV has created a very sophisticated system with both protection and customization for our viewers in mind. It is DIRECTV’s promise to you that you will always maintain control over your personal information.
Page 133 Q u e s t i o n s A b o u t t h e D I R E C T V ® D V R w i t h T i V o ® S e r v i c e Will I lose my personal preferences and my programs if I lose power temporarily? •...
Page 134 C h a p t e r 7 T r o u b l e s h o o t i n g...
Page 135: Chapter 8: Warranty And Specifications
HAPTER Warranty and Specifications Limited 90 Day Warranty DIRECTV PROTECTION PLAN FCC Information Safety Instructions Specifications...
Page 136: Limited 90 Day Warranty
Warranty coverage begins the day you purchase the product. For ninety ABOVE EXCLUSION MAY NOT APPLY TO YOU. (90) days from the purchase date, at the option of DIRECTV, the • Any modifications or other changes to the product, including but not ®...
Page 137 ® OR IMPLIED WARRANTY ON THE DIRECTV DVR. Warranty service will be provided by DIRECTV. If you believe you need service for your DVR, contact DIRECTV at 1-800-DIRECTV (1-800- SOME STATES DO NOT ALLOW LIMITATIONS ON 347-3288). A representative will go through a diagnostic checklist with WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY you.
Page 138: Directv Protection Plan
DIRECTV component and receiver on your account. longer available.) *A fee of $49 for standard IRD equipment, $249 for DIRECTV DVR or Ultimate TV equipment, or $400 for HD equipment will be charged to your DIRECTV bill if the defective equipment that we are replacing for you is not returned within 30 calendar days.
Page 139: Fcc Information
Connect the equipment into an outlet on a circuit different from that This device complies with Part 15 of the FCC Rules. Operation is subject ® to which the DIRECTV DVR is connected. to the following two conditions: (1) this device may not cause harmful •...
Page 140 If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 141: Safety Instructions
S a f e t y I n s t r u c t i o n s Safety Instructions This product was designed and manufactured to meet strict quality and safety standards. There are, however, some installation and operation precautions of which you should be particularly aware.
Page 142 ® 21. Polarization The DIRECTV DVR is equipped with a plug that will fit into the power outlet only one way. Do not modify the plug. If the plug does not fit, contact your electrician to replace your outlet. To prevent electric shock, do not use this plug with an extension cord or outlet unless you...
Page 143: Coaxial Cable
(NEC Art. 250 Part H) ® Note: If the Satellite/Antenna cable is grounded correctly (as specified above), connecting it to the DIRECTV DVR will properly ground the DVR. The DVR must be properly grounded before you connect it to a telephone line, and it must remain grounded thereafter.
Page 144: Specifications
C h a p t e r 8 W a r r a n t y a n d S p e c i f i c a t i o n s Specifications Satellite In: F-Type Connector Female (2) CAUTION: To prevent electrical Video Out: S-Video 4-Pin Mini DIN...
Page 145 You can also interrupt the transfer at any time by temporarily unplugging the phone line from Receipt of DIRECTV programming is subject to the terms of the the DVR. If the transfer is interrupted, it will resume at a later time.
Page 146 C h a p t e r 8 W a r r a n t y a n d S p e c i f i c a t i o n s...
Page 147: Appendix A: Back Panel Reference
PPENDIX Back Panel Reference...
Page 148 6 7 8 9 11 12 This section describes the use of the connection jacks on the back panel of the DIRECTV ® DVR. If your setup doesn’t match any of the examples, you can use this information for general reference as you set up your equipment.
Page 149 This RF In jack is designated “Standby Pass-Thru Only,” meaning that you will NOT be able to you to use DIRECTV and DVR functions while watching antenna or cable channels, even if you connect your antenna or cable to this jack on the DVR.
Page 150 A p p e n d i x A B a c k P a n e l R e f e r e n c e Audio cable). When using the red and white ends of a Composite A/V cable for audio, do not plug in the yellow (video) end.
Page 151: Appendix B: Gnu General Public License
PPENDIX GNU General Public License...
Page 152 A p p e n d i x B G N U G e n e r a l P u b l i c L i c e n s e GNU General Public License Version 2, June 1991 For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that you have.
Page 153 G N U G e n e r a l P u b l i c L i c e n s e either the Program or any derivative work under copyright law: that is to c) If the modified program normally reads commands interactively say, a work containing the Program or a portion of it, either verbatim or when run, you must cause it, when started running for such interactive with modifications and/or translated into another language.
Page 154 A p p e n d i x B G N U G e n e r a l P u b l i c L i c e n s e a) Accompany it with the complete corresponding machine-readable 4.
Page 155 G N U G e n e r a l P u b l i c L i c e n s e copies directly or indirectly through you, then the only way you could Each version is given a distinguishing version number. If the Program satisfy both it and this License would be to refrain entirely from specifies a version number of this License which applies to it and “any distribution of the Program.
Page 156 A p p e n d i x B G N U G e n e r a l P u b l i c L i c e n s e but not limited to loss of data or data being rendered inaccurate or losses If the program is interactive, make it output a short notice like this when sustained by you or third parties or a failure of the program to operate it starts in an interactive mode:...
Page 157: Index
Index...
Page 158 PBX phone system 6 programming remote to control 94 capacity 115 DIRECTV Messages 78 access card 5 Channel 3/4 switch 139 DIRECTV® On Request 63 accessories and cables 7 channel banner 68, 81 DIRECTV® Service iii ® activate DIRECTV...
Page 159 Settings screen 80 phone jack 2 Keep At Least 44 setup ® phone line 2 Keep At Most 44 activate DIRECTV phone line interruption 135 Keep Until 44 DVR service 25 Phone Line jack 138 Show Type 44 phone setup 26...
Page 160 I n d e x Standby 104 View Recording History 47 status bar 67 view upcoming 49 Suggestions auto-recording of 89 watching recorded programs 72 surge protector 3, 6 WishList searches 54 S-Video cable, when to choose 8 S-Video Output jack 139 switch box 5 System Information screen 100 system reset 103...
Page 162 I n d e x...
Page 163: Glossary Of Icons
Program will be recorded as part of a Season Pass. THUMBS UP to choose the option. Program will be recorded as part of a WishList search. DIRECTV Central and Showcases Indicates a selection that has some special video content. DIRECTV Advanced Program Guide This icon indicates that a pay per view event is an All Day Select to watch a special preview or visit a Showcase.
Page 164 This program is a Suggestion. Suggestions are recorded only if space is available, and are the first to be deleted when space is Select to view Messages from DIRECTV. needed. “Plain” folder – contains more than one episode of the same series.
Page 165 Troubleshooting chapter of this guide, please contact DIRECTV at 1-800-531-5000. When you call DIRECTV, you will need to provide the 12 digit number on your DVR’s access card, and the make, model number, serial number and 12 digit Receiver ID number of your DVR, located on a label on the back of the DVR and on the System Information screen under Messages &...

DirecTV R10 User Manual

Table of Contents

Chapter 1: Connecting

Chapter 2: Guided Setup

Chapter 3: The Basics in 5 Short Tours

Chapter 4: Pick Programs to Record

Chapter 5: Watching Live TV and Recorded Programs

Chapter 6: Messages and Setup

Chapter 7: Troubleshooting

Contacting Customer Care

Chapter 8: Warranty and Specifications

Appendix A: Back Panel Reference

Appendix B: GNU General Public License

Quick Links

Chapters

Troubleshooting

Related Manuals for DirecTV R10

Summary of Contents for DirecTV R10

Table of Contents