D-Link DPH-50U User Manual page 29

3. DPH-50U does not appear to be responding to incoming calls
There are several reasons why DPH-50U may not function.
• DPH-50U may not work properly with some 4 wire (multiline) phones
• Make sure the DPH-50U is connected to the PC and DPH-50U software
is running (blue phone icon in the System Tray).
• Make sure the handset is connected to the phone jack on the DPH-50U
and not the line jack
• If the Skype
DPH-50U software was running, you will need to exit the DPH-50U
software and then restart it.
• Some telephone handsets require a battery to be installed in order to ring.
If your handset supports a battery, make sure there is a battery installed
and that the battery is not depleted.
4. Cannot hear dial-tone when I pick up the handset connected to the DPH-50U
Check to make sure that the handset is connected to the correct jack on the DPH-50U
5. Cannot hear the Skype
Check to make sure that Skype
Audio In and Audio Out Sound Device.
Select Options from the Skype
D-Link DPH-50U User Manual
application was terminated for any reason while the
™
call in telephone handset
™
is configured to use the D-Link Audio device as it's
™
Tools Menu as shown below.
™
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